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Poplar Creek Village

2250 W Golf Rd, Hoffman Estates, IL 60169

For pricing & availability:
(866) 374-4058
9.4
Review score
51 reviews
Add review
9.4
Review score
51 reviews
  • 5 star
    39%
  • 4 star
    31%
  • 3 star
    16%
  • 2 star
    2%
  • 1 star
    12%
See all reviews
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Poplar Creek Village
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Poplar Creek Village
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Poplar Creek Village in google map

Robert

Child of resident/client

5.0 out of 5 stars

Highly recommend

There are no meals here, however everything about the place is perfect so close to the hospital and doctors. Activities for my parents, friendly staff. Very clean and they stand on top of things.

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Poplar Creek Village

Poplar Creek Village is an independent living community in Hoffman Estates, Illinois. Live life to the fullest and at your own pace as you explore a variety of enriching amenities and activities. Hoffman Estates offers shopping, dining, entertainment, and more, giving you plenty to do as you settle into your new home.

Enjoy peace of mind and a stress-free lifestyle at Poplar Creek Village. Staff takes care of  housekeeping and chores so you can focus on pursuing new hobbies, spending time with friends, relaxing, or participating in fulfilling activities.

Residents have access to a variety of unique community perks and wellness programs, too. Use the art room, relaxing spa, game room, theater, and more. Choose from a variety of floor plans that meet your needs.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Illinois, visit the Illinois Assisted Living and Shared Housing License Establishment Listings or the Illinois Supportive Living Program databases.

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Senior living options offered

  • Independent Living

Poplar Creek Village

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Poplar Creek Village

9.4 out of 10
Review Score51 reviewsWrite a review
Overall Experience
3.8
Cleanliness
4.0
Friendliness
4.0
Care Services
3.8
Staff
4.6
Meals & Dining
4.2
Activities
3.9
Value for Cost
3.8

A Place for Mom has scored Poplar Creek Village with 9.4 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Poplar Creek Village has 51 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 51 reviews

Last Updated: 2/6/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

MI

Independent Living

Resident/client

February 6, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0
Meals & Dining
5.0

Review for Poplar Creek Village

I would recommend. Staff are friendly and helpful. I picked them because of the location and rent.

Robert

Independent Living

Family/friend

February 3, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

There are no meals here, however everything about the place is perfect so close to the hospital and doctors. Activities for my parents, friendly staff. Very clean and they stand on top of things.

Joe

Independent Living

Family/friend

November 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Review for Poplar Creek Village

I called place for moms and they sent me many places to check out. This one Popular Creek .Had a great place. My brother loves it. He is so happy with his garage space. He had to wait for it but he got in about a years wait.

Anonymous

Independent Living

Resident/client

April 24, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

A wonderful choice

The staff is fabulous. We couldn't be happier. The apartment is more than adequate and the amenities are great.

Suzanne

Independent Living

Family/friend

March 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0

Review for Poplar Creek Village

I don't live there but my parents like it a lot and find the staff and residents friendly. They typically don't have to wait long for their request/questions to be addressed.

Anonymous

Independent Living

Family/friend

September 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Sensational Senior Living

I love this place. They have great administration ( name removed and name removed). They are very informative. The place is like a hotel. It is clean and modern. The residents are welcoming, helpful and friendly. It is conveniently located around all necessities. There is a food plan, delivery and other options other than cooking. They have transportation service through the township. It is a great place to live! The activities that they have are book club, bingo, board /card games, chair yoga, ice cream socials, bible study, a lunch bunch (tenants who go out on a monthly lunch together)and much more! You can use my name). Extra: the landscape is impeccable, spacious safe apartments, attentive maintenance. It gives the tenants a sense of independence, luxury and the stress free living. No worries about maintaining a home or the expensive overhead. There are 2 patios where residents can sit, talk and relax. The lobby looks chic and hotel-ish. The re is a pleasant aroma upon entering. It is a cozy, relaxing and productive environment. It is secure and safe.

Joe

Independent Living

Family/friend

July 13, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very positive experience and I so appreciate the staff.

We are unsure about the quality of care services since it is independent living and we do not think he receives care. The meals he has to get I was getting him freshly. They went out of business. When it comes to the activities he likes them called him on the 4th and he just came in from a pizza party he said was fun And I think it's very affordable. [name removed] is very happy there. He's a special need man. And the staff always help him. He just got indoor garage space I think it's [fee removed] a mo. It only took a year to get it. He signed up right away last June I believe

Anonymous

Independent Living

Family/friend

April 18, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A Great Find for my Elderly Parents

Since I don't reside there I don't have a lot to say but the staff responded in a timely manner, the place is inviting and clean. The underground parking is a nice option if it's available. I would recommend it to other families.

Joe

Independent Living

Family/friend

September 9, 2022

5.0 out of 5 stars
Verified Review

Highly recommended

Poplar Creek Village is a wonderful place, my brother loves it there. The staff are great with his care. The manager [name removed] is very hands on. I really cannot say enough good things about them and my brother is doing great since moving here. We looked at a lot of different places and this facility was definitely the best. I would definitely recommend them to others looking.

Ellyn S

Independent Living

September 4, 2021

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

Just don't....

Horrible experience! There are a very few caring and compatinate people there, but that doesn't make up for the majority including management that don't seem to care or know how to take care of residents or interact with their families.

Cindi

Independent Living

Family/friend

August 31, 2020

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.5
Value for Cost
1.0
Care Services
1.0
Activities
2.5

Horrible care

Dad was in this home. Everything was great until they changed their staff, probably management. When I would call to check on Dad, they would not answer. I left so many messages and nobody called back. They ignored us. Dad called us multiples times because he was soaked in urine and no-one came to help him when he tried to call the nurse. We called and after multiple calls finally got a nurse said she would be with him in 10 minutes. Dad called again in 45 minutes and no-one had been with him. I called back and she said she was on her way to him. I told her "That was 45 minutes ago!" This happened a lot. When Dad was in his final moments we went to see him. They allowed us in covid. The nurse told us he could hear us, so talk to him and she walked out of the room. His head was hanging. No, he could not hear us. He was dead! She didn;t even know this because she paid little attention to him. When we picked up his things they gave us garbage bags filled with new expensive clothes and had put horrible smelling soiled towels and bedding in with the nice clothes. This was clean, folded clothes! We had to throw it all out. Completely gross!!! Do NOT use this place. They don't care. No respect toward the elders.

Anonymous

Independent Living

Family/friend

August 19, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Terrific place go there

I would rate them higher than a 5 if I could. It is a wonderful place. The staff is so kind. They are great at communicating with me if there is a problem. The food is wonderful. They have several outdoor patios and a sunroom for residents to use. They have a library and a craft room.

Judy

Independent Living

Family/friend

August 11, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0

Clean and Friendly Staff

The care was good, but I was not happy with the administration. I have tried but was not able to get in touch with the director. No one is getting back to me. The caretakers were wonderful. My brother was in memory care. They were able to access him in Maryland prior to him moving in which was helpful.

Anonymous

Independent Living

Family/friend

June 1, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

DON'T BRING YOUR LOVED ONE HERE

I would NOT RECOMMEND this place! They are ALWAYS SHORT OF HELP! OVERWORK THE GOOD HELP! THE HELP IS ALWAYS ON THEIR PHONES OR ARE HIDING BECAUSE THEY DON'T WANT TO DO THE WORK THEY SIGNED UP FOR! YOUR LOVED ONES GO DOWN HILL FAST! BAD MANAGEMENT! SOME OF THE HELP DOESN'T KNOW HOW TO WORK WITH DEMENTIA.,THEY ARE NOT NICE TO THE RESIDENTS ,DON'T BRING NICE THINGS THERE OF YOUR LOVED ONES, THEY WILL DISAPPEAR THRU THE HELP OR RESIDENTS! MANAGEMENT LEAVES AT 5P, AFTER THAT THERE IS NO MANANGEMENT ON SITE!

Anonymous

Independent Living

Toured community

July 20, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Excellent appearing facility. Staff appeared caring and enthusiastic about their work. [Name removed], sales counselor, is a great ambassador for Brookdale. Estimated cost on the high side. Though mileage itself is not a big factor, the traffic load makes it quite time consuming.

Kathleen

Independent Living

Toured community

February 6, 2019

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0

Peace of mind.

The experience is a very friendly and caring place. It has a feeling of comfort as the surrounding is very homey. A good choice.

Janice Esther

Independent Living

January 16, 2019

2.5 out of 5 stars
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5

Unfortunate Experience

Be mindful if you are considering their higher functioning Dementia unit. If your loved one does not exactly fit their mold for their higher functioning unit, they will be sneaky about the way they go about getting your loved one into their lower functioning unit and in turn this sneaky behavior will make your loved one’s dementia much worse. I saw this first hand with a friend’s mother. There were many issues that made it very difficult to trust them. Had they been transparent there would not have been an issue. There are other places dealing ONLY with Dementia that is much better for your loved one.

Anonymous

Independent Living

January 11, 2019

0.5 out of 5 stars
Cleanliness
3.5
Friendliness
3.5
Value for Cost
2.5
Care Services
2.5
Activities
3.5

Be Careful

Be mindful if you are considering their higher functioning Dementia unit. If your loved one does not exactly fit their mold for their higher functioning unit, they will be sneaky about the way they go about getting your loved one into their lower functioning unit and in turn this sneaky behavior will make your loved one’s dementia much worse. I saw this first hand with a friend’s mother. There were many issues that made it very difficult to trust them.

Anonymous

Independent Living

Toured community

January 2, 2019

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

[Name removed] was FANTASTIC! Very candid and helpful advice on the entire process not just Brookdale.

Cheryl

Independent Living

Family/friend

December 11, 2018

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
5.0
Value for Cost
4.5
Care Services
5.0
Activities
5.0

[Name removed] with A Place For Mom helped me find Brookdale in Hoffman Estates for my father. He is in the memory care side of assisted living. It's been a wonderful place for my dad since he can't be home. So much better than a nursing home. Everyone there is very friendly and helpful. The only reason i would not give it 5 stars across is the food has a bit to be desired. I would recommend this senior living as a great alternative to a nursing home.

Poplar Creek Village

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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