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Prestige Senior Living Arbor Place

3150 Juanipero Way, Medford, OR 97504

For pricing & availability:
(866) 374-4058
9.0
Review score
31 reviews
Add review
9.0
Review score
31 reviews
  • 5 star
    32%
  • 4 star
    36%
  • 3 star
    26%
  • 2 star
    3%
  • 1 star
    3%
See all reviews
7.8
Review score
918 reviews
53 facilities
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Prestige Senior Living Arbor Place
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Prestige Senior Living Arbor Place community exterior
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Anonymous

Child of resident/client

5.0 out of 5 stars

Dad's experience

Dad loves the food! He's afraid he's going to get fat. It would be nice if they had a few more activities he enjoyed like, a fishing trip. The staff is all very pleasant and I think they take very good care of him. I'm 800 miles away so don't get to see it first hand but he always speaks highly of them.

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Prestige Senior Living Arbor Place

Prestige Senior Living Arbor Place is a traditional community lined with vibrant trees. The interior features large windows that enable plenty of natural light to adorn the space. The community is surrounded by five golf courses, with one being a country club that offers fine dining, swimming, tennis, and pickleball. The area also offers lots of local restaurants and wineries for you to visit. Additionally, the local medical campus is conveniently nearby to enable easy access to appointments.

Prestige of Arbor Place is known for its exceptional care and services. The community’s goal is to provide a safe space for residents to live happily and freely. The well-versed staff aims to foster a home-like environment to help residents feel comfortable. Currently, this community accommodates assisted living and memory care lifestyles. Come experience the wonders of joining a community that prioritizes your well-being.

Services and Amenities

Every day at Prestige of Arbor Place feels like a new adventure. The community is constantly hosting a colorful array of events and activities to keep residents happily engaged and active. In addition to the community’s regular programming, they also offer a specialized memory care program — Expressions. The program enables residents diagnosed with Alzheimer’s...

Senior living options offered

  • Assisted Living
  • Memory Care

Prestige Senior Living Arbor Place

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Prestige Senior Living Arbor Place

9 out of 10
Review Score31 reviewsWrite a review
Overall Experience
3.8
Cleanliness
4.2
Friendliness
4.3
Care Services
4.1
Staff
4.2
Meals & Dining
3.8
Activities
4.0
Value for Cost
3.6

A Place for Mom has scored Prestige Senior Living Arbor Place with 9 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Prestige Senior Living Arbor Place has 31 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 31 reviews

Last Updated: 7/2/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Melodee

Assisted Living

Family/friend

July 2, 2025

3.0 out of 5 stars
Verified Review

Feels Like Home

They are a very helpful staff. All are hands on. Great communication. Fun activities. When I 1st walked in the door I felt like I was being hugged. Such a comforting feeling. Mother loves the food, activities, residents and staff. It has been a great experience so far!

Anonymous

Assisted Living

Family/friend

June 3, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Dad's experience

Dad loves the food! He's afraid he's going to get fat. It would be nice if they had a few more activities he enjoyed like, a fishing trip. The staff is all very pleasant and I think they take very good care of him. I'm 800 miles away so don't get to see it first hand but he always speaks highly of them.

Elizabeth A

Assisted Living

Industry reviewer

April 18, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Come see for yourself

My insights into our beautiful community. I’d say we have the best management team we could ever ask for. The ED,HSD,AHSD,RCC and Expressions Director are an amazing team, they truly get things done not just for their employees but for our residents. Should you have any concerns, please do not hesitate to approach one of the staff or management members. We genuinely care about your loved one as if they were our own. Any positive, negative, or neutral information you may have will be promptly addressed. Prestige is not a community that lacks compassion. We take pride in providing exceptional care for our residents from the moment they arrive until they depart. I encourage you to visit our facility, whether you are seeking assisted living or memory care, and experience the exceptional management and dedicated employees that make Prestige a truly special place. When you are ready for a tour our Marketing Director will be ready ! WE HAVE A GREAT TEAM

Anonymous

Assisted Living

Family/friend

April 18, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Prestige Senior Living

What we like the most about Prestige Senior Living is the size, it is not too big not too small and the staff are great! The food is the only negative thing I hear frequently from my mother. Yes, we would absolutely recommend this community to other families based on the experience we have had so far.

Jennifer A Hunt

Assisted Living

Industry reviewer

February 20, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Food

I just want to say what a great community we have! From the entry to the gorgeous building to the beautiful apartments, just a welcoming and great atmosphere to be in. On top of that is the Quality food that comes out of the kitchen, breakfast, lunch, dinner, snacks and the awesome creativity of the desserts!

Jessica G

Assisted Living

Industry reviewer

February 15, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Wonderful Managers.

This place has been one of the best assisted living facilities I have worked at! The manager team here is great at what they do! I have never felt more confident being able to speak up about issues or concerns in the community. While times can be tough, they make it feel a little less when you’re here. Great place to work, 10/10 would recommend..

Brenda M

Assisted Living

Toured community

February 15, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Nice place to be for care!

I had really good experience with marketing director helping me find a place to live, really happy with care staff. Great housekeeping from my housekeeper [name removed]! This place helped get me back on my feet and encouraged independence!

Miranda L

Memory Care

February 14, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The best home away from home

Arbor is a true gem! The staff are incredibly friendly and attentive, always going the extra mile to ensure a comfortable and positive experience. It is well-maintained, clean, and modern, with everything you need readily available. I highly recommend this facility to anyone looking for top tier experience and care.

Shaneah E

Memory Care

Industry reviewer

February 14, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
3.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Good review

Think it's the best place I've worked at in a long time .... The people there are nice and helpful ..... Very clean place for the residents to have a place to be. I think could use more activities for memory care.

anonymous

Assisted Living

Industry reviewer

February 14, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Great place to be at

Arbor Place has had a recent turn over with new leaders. Everyone is committed to making the community thrive and make it a great place to live at for all of the residents. There has been change and an effort to address all the issues/concerns. There are two great nurses with lots of experience who have joined Arbor Place recently and are committed to the well being of the residents. Arbor Place has improved and I believe it will continue to do so.

Irey

Assisted Living

Industry reviewer

February 14, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Incredible staff. Great Care.

The care staff at Arbor Place are truly exceptional, providing outstanding care with compassion and dedication. They take the time to get to know each person, ensuring that everyone feels valued and well cared for. From maintenance to office staff, every team member goes above and beyond to lend a helping hand whenever needed. Their commitment to creating a warm and supportive environment is truly appreciated!

M D

Assisted Living

Family/friend

April 23, 2024

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

Do not put your loved one in here

They refused to pick my family member up from the emergency room, repeatedly. Bland food. There are much better places for less money. They raised the rent considerably so we got out of there. Don’t bother with this place unless you have No other options.

anonymous

Assisted Living

Resident/client

June 23, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
1.0
Value for Cost
3.0
Activities
3.0
Staff
1.0
Meals & Dining
1.0

Needs improvement

The chef we have is marvelous, but her hands are tied by a menu that comes from the prestige group and it is hard to work around sometimes. They could also offer more activities for the residents

anonymous

Memory Care

Family/friend

August 30, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Better than what I can do at home. Hoping that it will get better.

They're not very good on communication. That's the number one drawback - their communication and follow-though is not the best. I think that they're understaffed, but I understand that everybody is right now. The staff they do have are new, inexperienced, and overwhelmed. They're very nice, but they're overwhelmed. There's just not enough of them to give the care the residents deserve, and my loved one has fallen a couple of times since moving in.

Debra Fenton

Memory Care

Family/friend

March 5, 2019

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0

Caring staff

While they have had some recent challenges with staffing. The current staff seem to be truly caring individuals who try hard to make sure that all of the clients needs are met.

TKStout

Memory Care

Family/friend

December 13, 2018

2.5 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Activities
5.0

Cannot recommend

We moved mom in at 2:00 p.m. on a Saturday. We had already moved her furniture in, so we were arriving with just mom and her personal effects. Her hospice worker stopped by a few hours later and discovered that no one had come in to meet mom or check on her. He went down and found a med tech and brought him back to mom's room. After they left, my sister and I decided to stay overnight, and we're so glad we did! By 10 a.m. the next morning NO ONE had come to check on mom, dispense her meds, or bring her any food. We called the public relations person and complained. One caregiver stopped by after that. However, the first thing she did was ask what mom's name was. Apparently she didn't even look at mom's file before she came in. When she saw mom was asleep, she left without taking any vitals or removing her meds from the room. A while later, someone from the kitchen came in to take her lunch order. They delivered it and picked up the tray later. We never saw another soul. Finally, at 3 p.m. I went down to reception and complained. Mom had been there for 24 hours and was receiving no care whatsoever. My sister and I had dispensed her meds (which were still in their original containers) and took care of her bathrooming needs. After that, three PAs came to mom's room to take care of her. Needless to say, we were nervous to leave mom alone there. Sadly, she passed away 10 days later, but because of our experience, I hesitate to recommend this place.

Anonymous

Memory Care

Family/friend

November 14, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Best Assisted-Living place in Medford OR

Our Step-mom has made her home at Prestige Senior Living Arbor place Medford, OR for approximately 3-4 months. She is just so thrilled to be living in a place that is nice and clean with employees who want to be there working with the senior generation. Both the employees and residence are very friendly and welcoming. My step-mom no longer has to worry about cooking meals for herself. She feels like she is living in a dream. The view from her apartment is fantastic, she sees the mountains to the SE and loves to watch the stars at night. She could not ask for a better place to live. We are happy to know she is in a place we can trust to care for her better then we were able to before she moved into Prestige.

Anonymous

Memory Care

Toured community

February 7, 2018

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

We're not needing assisted care at this point. A smaller-sized facility, so probably not suited to our specific needs at this time.

Laura

Memory Care

Family/friend

April 19, 2017

1.5 out of 5 stars
Cleanliness
1.0
Friendliness
2.0
Value for Cost
0.5
Care Services
2.0
Activities
0.5

No good in their Expressions Memory Care

We had to pull our mom out from their memory care facility after only a month and a half. She gained 30 lbs in 2 weeks and was horribly bloated on her ankles and hands, the staff actually said "oh, I didn't really notice." They placed a roommate in with our mom [Removed] and yelled at her to get out everyour time my mom was just trying to be in her room, then they called my mom's doctor to complain that OUR mom had anger issues... because she was upset at being yelled at. When our mom got a bad stomach bug, they sent her to the hospital, when we brought back 3 days later, they hadn't cleaned the vomit or diarrhea off the carpet or walls yet. Her sheets were still missing and half her clothes were missing. It took us another 3 or 4 days to get them to finally locate her comforter. They are terribly understaffed, and absolutely awful communication skills, and really just failed at taking good care of our mother with alzheimers. We were so disappointed.

Anonymous

Memory Care

Toured community

December 19, 2015

2.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
3.5
Value for Cost
1.5

Definitely Some Issues

They had some issues at the facility. They failed to shower my mother for three weeks. They did not clean her apartment or strip her beds, as they were suppose to in our agreement. They just claimed it was a communication issue. They have some employee issues and staffing issues though.

Prestige Senior Living Arbor Place

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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