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Preston Place

5000 Old Shepard Place, Plano, TX 75093

For pricing & availability:
(866) 374-4058
9.7
Review score
94 reviews
Add review
9.7
Review score
94 reviews
  • 5 star
    68%
  • 4 star
    26%
  • 3 star
    2%
  • 2 star
    1%
  • 1 star
    3%
See all reviews
9.8
Review score
1356 reviews
18 facilities
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Preston Place
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Preston Place
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Anonymous

Resident/client

5.0 out of 5 stars

Excellent Senior Residence

I'd rate the overall experience as a 5. Staff and management work hard to maintain the facilities in excellent repair, and the amenities--including an on-campus restaurant--are terrific.

Read all reviews

Preston Place

Discover the unparalleled joys of retirement living at Preston Place!

Nestled in the heart of Plano, Texas, our award-winning 55+ active adult retirement community features gated, garden-style grounds, resort-style amenities, and an array of convenient services tailored to simplify your life.

Immerse yourself in our vibrant atmosphere complete with a full schedule of activities designed to make true connections and stay engaged, active, and fulfilled.

Come discover where happiness lives and see for yourself the vibrant community that awaits you at Preston Place!

Preston Place by True Connection Communities

True Connection Communities create communities that foster connection and belonging and enable individuals to embrace their independence. With a focus on resident happiness and a robust schedule of weekly activities, you’ll never have to wonder what to do with your day.

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Senior Apartments

Preston Place

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Preston Place

9.7 out of 10
Review Score94 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.5
Friendliness
4.6
Care Services
4.7
Staff
4.8
Meals & Dining
4.5
Activities
4.8
Value for Cost
4.4

A Place for Mom has scored Preston Place with 9.7 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Preston Place has 94 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 94 reviews

Last Updated: 10/15/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Karen I

Senior Apartments

Resident/client

October 15, 2025

5.0 out of 5 stars
Verified Review

Happy To Be Here

Staff absolutely wonderful, the complex is well maintained, good neighbors. I feel safe and at peace here, I love it!

Anonymous

Senior Apartments

Resident/client

August 22, 2025

5.0 out of 5 stars
Verified Review

Excellent Senior Residence

I'd rate the overall experience as a 5. Staff and management work hard to maintain the facilities in excellent repair, and the amenities--including an on-campus restaurant--are terrific.

Cathy

Senior Apartments

Resident/client

July 18, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Retirement Joy

I truly enjoy living at The Oaks at Plano. We are offered many Senior Living lifestyle programs while living here. There are lots of friendly people and fun daily activities. I enjoy the exercise choices and the Mystery Book Club. We have weekly entertainment and Happy Hours. Also, bus transportation to doctor appointments and local shopping is available. I encourage fellow seniors to come visit.

Anonymous

Senior Apartments

Resident/client

July 18, 2025

4.0 out of 5 stars
Verified Review

I do recommend and I realize that no place is perfect!

I would give it a 4 right now. It is under new management and is being upgraded all over. The landscape is gorgeous and so many things are being done with improvements. It has full days of things to do. Someone told me this place has the most activities of any they looked at . Now the reason I didn't give it a 5 - the Community Fee costs the same as one month's rent; whereas, every other place we looked at the Community Fee was $[removed]. I've been here a month and a half and we still don't have a rod for one bathroom's toilet paper to hang on. We did get a newrod but it was too short and ow they have ordered a whole units f said we would have it in 2 days and that was almost / weeks ago. I know that seems small but we are very happy here. Everyone we have met is super nice. Our apartment had been completely redone - new paint, new tile floors, new bedrooms carpeting, new refrigerator, new dishwasher, new stove, new granite countertops in kitchen and both bathrooms. Another nice thing- you get a $[removed] referral fee if someone you refer moves in.

Janet S

Senior Apartments

Resident/client

June 24, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Sweet Retirement Place

I never thought that my retirement would have turned out this way. The years living here at Preston Place has been remarkable with forward thinking staff and neighbors who care to make this a fun and safe place to be. Preston Place is one of a kind. No regrets!!

DONNA TAYLOR

Senior Apartments

Resident/client

June 20, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Thank you [name removed]!

I am going on my 5th year here at Preston Place and I must say that because of [name removed], the improvements to this place have been taking place! I have seen more improvements in 3 months than I have seen in 5 years. Thank you [name removed] for making this place seem like home!

Ruth M

Senior Apartments

Resident/client

June 17, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Home

Easy to make friends and feel like home. Staff is just great and always concerned that they are doing their best for every resident. I always feel very secure that they are looking out after my security.

Barbara W

Senior Apartments

Resident/client

June 17, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Plenty of socialization, comfortable apartments, and great group of people

I moved here in December and was impressed with the assistance of the staff and residents in getting familiar with all that is offered. The many activates, groups and classes offer something for everyone. It would be really sad to move here and not attend some of the many functions offered. I was really impressed with the cleanliness of such a large community both interior and exterior. The grass is always cut and cleaned up weekly, no more fighting to put large garbage cans by the curb as garbage picked up from outside your door. When you open your door, it is to the outside, no long halls with doors on both sides. Each unit has a patio that can be decorated by the occupant to celebrate the season or current holiday. The most impressive was the care of residents during the snow this winter, sidewalks were salted daily, residents encouraged to remain indoors for safety, hot meals ordered from Oak Room were delivered to residents' door. Maintenance and staff on premises daily.

Antoinette L

Senior Apartments

Resident/client

June 17, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

New home

I moved last year and was looking for a place that was full of activities. Preston place has been just what I needed I am close to family but free to do the things I enjoy the staff have been great in taking a active part in making everyone feel welcome Thanks for having the Oak room the food is always good

Anonymous

Senior Apartments

Resident/client

February 14, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Preston Place Review

Excellent staff - which breeds high overhead which, of course, is passed to renters. Thus 81% occupancy. I will be moving to an "age in place" apartment. I'm soon to be priced out of the "retirement community" market. I' pay $[fee removed] monthly which includes no meals other than complimentary very limited breakfast.

Anonymous

Senior Apartments

Resident/client

December 10, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy to be living here

I moved here about 5 months ago after selling my home of 30 years. I could not be happier. This is a true community neighborly, friendly and supportive without being intrusive.

Anonymous

Senior Apartments

Resident/client

December 2, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Overall Good

Things that could be done connected. Upgrading carpet in Veranda, Need lights at Veranda entrance. Remove mud dirt on sidewalks. Ride a scooter and we needs a fence along concrete to prevent scooter from going off ledge. More chair and tables in veranda.

Anonymous

Senior Apartments

Resident/client

November 30, 2024

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Exec Dir is making a difference and improving

Preston Place is a very friendly community. It's building are older and have their aged problems. Our Exec Dir is new to our community and is definitely making a difference. She see's things with fresh eye and new ideas. She's a very caring person and we are so very happy she's here. I believed given time and resource she will make our Preston Place a home we can be proud of.

Elizabeth K

Senior Apartments

Resident/client

November 26, 2024

5.0 out of 5 stars
Cleanliness
4.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Resident

I have been here a little over 6 years and very happy

Anne Hufford

Senior Apartments

Resident/client

October 6, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

The Move of a Lifetime

A house is too much for one person to maintain, especially as we age. Now come the decisions. After living in Plano for 32 years, I did not want to leave my friends and more importantly my doctors. i enjoyed a lot of lunches at different possibilities, but none really jumped out and said "This is it!" Then I remembered a place I had toured with my mother, PRESTON PLACE. It was not a fit for her as she needed assisted living, It's perfect for me. I can make my own meals or eat at the Veranda, i can meet my lpng time friends or enjoy my new neighbors, I can enjoy the people in my new book club or stay at home reading my Kindle. The grounds are lovely to walk through and the Garden Club keeps the flower pots full. No doubt, I made the right choice for me.

Essie Lockhart

Senior Apartments

Resident/client

October 3, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

"The Best" A Place For Mom and Dads Too

I have only been here about two weeks, and I can truly say , ' this place has certainly earned the name "The Best". Here everyone is like family. You do not meet any strangers here . You are greeted with a smile and a heartfelt welcome by everyone you come in contact with. My very first day here I received a knock by many of the residing residents. I opened the door to the words, "hello and welcome" followed by a hand shake or hug and I am (name was given). Those greetings made me feel at home. I have been in the state of Texas for five years now and I met more people here at Preston Place in one day than I met at my previous residence where I lived for five years. This a place where everyone is a part of the family. We are one huge family.. I am so happy to be a part of this Preston Place Community.

Ruth M

Senior Apartments

Resident/client

October 3, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

New real friends

Both residents and staff are unbelievably nice and friendly. It is a safe place to enjoy your life among people who go out of their way to make you feel a part of the family. The staff do not just sit behind a desk but are out among the residents getting truly involved in the many activities here.

Jill M

Senior Apartments

Resident/client

October 3, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful a place of belonging

When I walked into Preston Place I knew I had found my forever home. It’s everything joy of knowing people with like minded interest. Neighbors helping neighbors having fun and caring. There is entertainment, great food and the community is lovely. Staff is very Accommodating.

Betty

Senior Apartments

Resident/client

August 21, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Precious Place for Parents

It’s a good place for seniors, activities & games. Newly widowed, newly divorced, need friends….. good food! But it also gives back to residence what they promised in reference to helping us. For an example, I was at the pool one morning for exercise and Decided to go to the car wash we have here on property.(Which is another benefit of a place you can wash your car and vacuum it free!) Then I reached in my backseat of my car and got a towel. Sure enough I locked my car accidentally . so going over to the office they were kind enough to take me to an office. Help me look for the phone number for Volvo and take me back to my apartment where I can get dressed out of my swimsuit. Bring me back to the office. Wait for the phone call from the guy to unlock my car and help me get over there to it, all part of the service of the staff here! Some of us can give you more experiences. But then there are other reasons… Of course friendly residents……and Staff like [name removed] & [name removed]

antoinette l

Senior Apartments

Resident/client

August 21, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

very clean

Preston Place has individual apartments, does not have the hotel feeling like others. I feel very secure walking the grounds which are well kept. The entertainment and social activities are very robust and diverse.

Preston Place

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Preston Place

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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