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Redwood Heights Assisted Living

4050 12th Street Cutoff SE, Salem, OR 97302

For pricing & availability:
(866) 374-4058
9.3
Review score
31 reviews
Add review
9.3
Review score
31 reviews
  • 5 star
    62%
  • 4 star
    32%
  • 3 star
    3%
  • 2 star
    0%
  • 1 star
    3%
See all reviews
8.5
Review score
3544 reviews
111 facilities
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Redwood Heights Assisted Living
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Redwood Heights Assisted Living community exterior
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Angie Oven

Child of resident/client

5.0 out of 5 stars

Easy Process to navigate with A Place for Mom

[name removed] and [name removed] were incredibly helpful through the moving process and stayed in frequent contact to ensure our questions were answered and we well cared for. I am so grateful that A Place for Mom was able to point me in the direction of Redwood Heights!

Read all reviews

Redwood Heights Assisted Living

Welcome to Redwood Heights Assisted Living Residence, the premier Assisted Living Community in Salem, Oregon. Redwood Heights Assisted Living is is located in the heart of Salem, only a short distance away from shopping, restaurants, parks and Salem Hospital, yet it's secluded location provides the feeling of an elegant country mansion nestled along a terraced hillside. Our goal at Redwood Heights is to exceed each Resident's individual needs while maintaining the highest level of choices, dignity, privacy and respect. Our concept of independent and comfortable senior housing with services assures our Residents that their specific needs will be professionally attended to by our 24-hour on site staff. Each resident selects the level of assistance they require while maintaining their independent lifestyle.

Redwood Heights amenities include a large elegant dining room, living room, reading nooks, activity room, ice cream parlor, library and TV lounge. Safety features of the Community include a complete building sprinkler system and smoke detectors. Our residents enjoy these features along with delicious, home-style meals, meaningful activity programs and scheduled transportation. Our small town community atmosphere compliments all of this and more. Additionally, our wellness and activity programs provide further assistance to maintain our residents' independence and...

Senior living options offered

  • Assisted Living

Redwood Heights Assisted Living

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Redwood Heights Assisted Living

9.3 out of 10
Review Score31 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.4
Friendliness
4.5
Care Services
4.2
Staff
4.3
Meals & Dining
3.8
Activities
4.1
Value for Cost
4.2

A Place for Mom has scored Redwood Heights Assisted Living with 9.3 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Redwood Heights Assisted Living has 31 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 31 reviews

Last Updated: 9/2/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 2, 2025

5.0 out of 5 stars
Verified Review

Review for Redwood Heights by Cogir

My mom is happy and content. Getting great care. I would highly recommend.

Angie Oven

Assisted Living

Family/friend

June 11, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Easy Process to navigate with A Place for Mom

[name removed] and [name removed] were incredibly helpful through the moving process and stayed in frequent contact to ensure our questions were answered and we well cared for. I am so grateful that A Place for Mom was able to point me in the direction of Redwood Heights!

R. Mccurdy

Assisted Living

Family/friend

June 11, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Great experience

The med techs and the lady from the kitchen that brought Mom's meals to her were so pleasant, accommodating, friendly, and knowledgeable. Some of the care givers worked hard but others did not. My Mom was on hospice so they would leave some things for the hospice aides to do when they came to visit rather than doing it themselves. That being said, the caregivers were friendly and seemingly liked their care giving duties, except for one or two caregivers who seemed burnt out, or overly tired especially those worked the noc shift. Overall we had a very good experience with the staff. They treated Mom well.

Anonymous

Assisted Living

Family/friend

March 12, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A warm and welcoming home for dad

I can't say enough good things about them! They really care about the residents and are very welcoming to family. We would absolutely recommend Redwood Heights Assisted Living to other families.

Pam A

Assisted Living

Family/friend

February 28, 2025

5.0 out of 5 stars
Verified Review

Redwood Heights Assisted Living review

my Dad is very happy here! They give him much attention and care and are so friendly and kind to him! He has a one bedroom! Everyone that visits comments on how spacious and open the main area is! He doesn't do any activities and eats in his room! We come every al day and play cards with him

RUTH B

Assisted Living

Family/friend

April 30, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Quality Care with Compassion

We needed a place for dad. Here we found a fantastic group of humans with love and compassion for our dad and the rest of the residents. The menu is interesting and healthy with yummy comfort food sprinkled in. They were very accommodating with my dad’s requests. Clean and odor-free. Activities, outings, social gatherings and exercise. I really wanted to join the BINGO game when I was there. Dad needs help? Press the button and help arrives within a couple minutes. If your loved one’s safety, health and quality care is your priority you can’t go wrong with Redwood Heights. I could not be happier with our selection.

Anonymous

Assisted Living

Family/friend

September 26, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Staff
4.0
Meals & Dining
3.0

Review for Redwood Heights Assisted Living

We picked this community, because of the proximity to my home. I would recommend to others, it's one of the best.

Anonymous

Assisted Living

Toured community

August 4, 2023

5.0 out of 5 stars
Verified Review

Review for Redwood Heights Assisted Living

Redwood was a nice community but it was too small and more expensive.

anonymous

Assisted Living

Family/friend

February 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Experience at Redwood Heights

They are extremely easy to work with. They are friendly and responsive to any questions or concerns you may have. The facility really feels like a community. I think the food could use improvements. We have noticed on the weekends when the chef isn't there that the quality goes down quite bit, so that could use some working on. Overall I would recommend Redwood Heights to others.

Polly

Assisted Living

Family/friend

February 21, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A very good place to be for our loved one to be.

We've been very happy with Redwood Heights. The staff are excellent people all around. They're friendly and helpful, as are the other residents. The meals are very good. They seem to have plenty of activities. It has been a very good place for our loved one to be.

Anonymous

Assisted Living

Family/friend

December 19, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Staff
4.0
Meals & Dining
4.0

Overall Good Community

For what the facility does, it is pretty good.

Anonymous

Assisted Living

Family/friend

September 15, 2022

0.5 out of 5 stars
Verified Review
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Staff
0.5
Meals & Dining
0.5

It Was Worse Than It Should've Been

Within 36 hours of my loved one being in the community, my loved one fell three times due to no staff was watching my loved one. Between hospice and this community they hastened the demise of my loved one. They weren't proactive in trying to keep food or fluids going into my loved one during their stay. The community and family would have meetings and they would be non-productive about my loved one's care. I even wrote letters to the community about my loved one's care and the concerns I had about this. This place is BAD!

Anonymous

Assisted Living

Family/friend

November 23, 2020

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
5.0
Value for Cost
5.0
Care Services
4.5
Activities
4.5

Peace of mind!

The layout and rooms that the Redwood Heights community provides are good and nice. The food that they serve to the residents would be about a four in a half out of five, and we would recommend this community.

Anonymous

Assisted Living

Family/friend

January 30, 2020

2.5 out of 5 stars
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5

Not what it used to be

A year ago I might have written a five star review. But now Redwood seems short-staffed and rushed. My resident reports long waits for food in the dining hall and although urgent needs are addressed, regular attention to daily stuff is hit and miss. I hope the situation improves soon.

Anonymous

Assisted Living

Family/friend

December 21, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

I Recommend It

Our experience with Redwood Heights has been excellent so far. The staff has been very helpful, understanding, and responsive. They really do care, and seem like very genuine people. My mother seems to really enjoy the food, especially the breakfast. I also appreciate that they keep her room and bathroom very clean. I would definitely recommend this community to others.

Anonymous

Assisted Living

Family/friend

September 5, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

I am out of state

I live out of state and I don't get to talk to my aunt often but from what she does tell me is that she is doing well here and she is very happy. She says the staff is very friendly and kind and treats her very well here which is good to hear. She has mentioned on occasion that she does participate in some of the outings and activities they offer. My aunt has told me she really likes the food there.

Anonymous

Assisted Living

Toured community

April 30, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Just starting my search for a place for my friend, this rates high on the list from just my first visit. Everything is visually appealing and the people seem friendly and helpful. Prices are in line with others I have see so far, a tour is a must if you are looking too.

Anonymous

Assisted Living

Family/friend

March 2, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Things are going well.

I looked at many properties in the Salem area and this was the best one! My parents moved in recently and they like the staff, cleanliness and food. They are also getting involved in activities.

Anonymous

Assisted Living

December 18, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

I am very happy with the care my mother gets at Redwood Heights. She is pretty independent but needs assistance with various things. The staff provide quality care along with keeping her apartment clean and tidy. She enjoys going on various outings as provided by Redwood and also involved in the various activities provided. She is quite social and the staff and other residents interact with her in a positive way. I would recommend Redwood Heights to anyone looking for Senior Care options.

Anonymous

Assisted Living

Family/friend

March 21, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Perfect!

My husband was only at Redwood Heights for a short time, but everything was perfect while he was there. I have told others that it's really nice and clean. The people working with him were very kind. He enjoyed visiting with others there. He's a food-a-holic and said the food was very good.

Redwood Heights Assisted Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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