About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE

Answer a few questions to get personalized results

Who are you searching for?

Richfield Living

3737 West Main Street, Salem, VA 24153

For more information about senior living options:
(866) 374-4058
11 reviews
Add review
  • 5 star
    46%
  • 4 star
    9%
  • 3 star
    27%
  • 2 star
    0%
  • 1 star
    18%
See all reviews
6.1
Review score
12124 reviews
26418 facilities
SaveShare
Richfield Living
SaveShare
Richfield Living
18 photos
Richfield Living in google map
street view of Richfield Living

Anonymous

Family/friend

5.0 out of 5 stars

Beautiful and peaceful community

Some activities they had were day trips, they would go out for breakfast or lunch. There is a calendar that has daily activities on it. You can order food at this community, but you can also make your own food. They have two different sizes for the one bedroom, they also have two bedroom apartments, cottages and studios This community is very beautiful, there is a garden, three lakes, walking trails and swings.

Read all reviews

Richfield Living

Richfield Living in Salem, VA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Is this your business?

Reviews

for Richfield Living

11 reviewsWrite a review
Overall Experience
3.5
Cleanliness
3.8
Friendliness
3.5
Care Services
3.6
Staff
1.0
Meals & Dining
3.0
Activities
3.8
Value for Cost
3.8

A Place for Mom has scored Richfield Living with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Richfield Living has 11 reviews with an average "overall experience" of 3.5 out of 5.

Filters

1-11 of 11 reviews

Last Updated: 2/3/21

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Kimberly

Assisted Living

Family/friend

February 3, 2021

1.0 out of 5 stars
Friendliness
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
3.0

Go elsewhere

My mother was denied the right to receive phone calls because the poa asked for a passcode to be used to screen her calls. The poa did not have her best interest in mind. The "man in charge" failed to take care of this properly and promptly after multiple attempts. This continued to be an issue for 4 months. A family should never have to endure this kind of pain and frustration from what's supposed to be a home that trust is instilled upon. Shame on you Richfield! My mother passed away and many phone calls missed that she had no knowledge of while she was in her "right frame of mind".

Anonymous

Memory Care

Family/friend

August 28, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Beautiful and peaceful community

Some activities they had were day trips, they would go out for breakfast or lunch. There is a calendar that has daily activities on it. You can order food at this community, but you can also make your own food. They have two different sizes for the one bedroom, they also have two bedroom apartments, cottages and studios This community is very beautiful, there is a garden, three lakes, walking trails and swings.

Anonymous

Memory Care

Toured community

April 30, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

This property just my be the match for my parents. Because residents only pay for the amenities they want, this property is more affordable for the long term. I was able to tour this property on Friday, April 27, 2018. The tour guide was wonderful and has been employed by this company for 20 some odd years. Many of the employees have been employed there for a long time. I hope to take my parents to see this property.

Anonymous

Memory Care

Toured community

June 8, 2017

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Decent

We had a decent tour of this community.

Anonymous

Memory Care

Family/friend

January 18, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

My mother's care

The care is outstanding for my mom and she is happy here. She just moved into the community. She is happy with the variety of the meals. We like the care from the staff who are very nice and helpful to her needs. We would recommend this community to other families. The is an outstanding value for great care.

Anonymous

Memory Care

Family/friend

February 2, 2016

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Pretty but ugly underneath

Beware! Nursing admin staff has changed so much it is hard what to expect. They say they are their for their residents, but staff and have an alcohol fueled board of directors meeting on the property. Mom was so neglected and even found a used syringe in her room. Staff were so unhappy, it made it a very unhapy place.

Anonymous

Memory Care

Family/friend

December 18, 2015

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Residents love it. Staff Caring

My mom lived @Knollwood Independent Living Apartments on the Richfield campus for almost 10 years. She was happy there socializing with the residents. The the staff is friendly and care about the residents. At 91 she now needs a little more personal care and we were relieved when she suggested the move to The Oaks, their assisted living facility. Many of the residents from Independent Living have moved there so she sees familiar faces. It is a beautiful facility and campus. The food is good. The housekeepers, kitchen, maintenance, medical and administrative staff are so kind and patient with the residents. Many of the staff have been there for years. So many activities for the residents. I urge anyone considering such a facility to go visit and talk with the residents. They gather in the "chat room", a large parlor, mid morning and afternoon each day for fellowship or on the front porch weather permitting so it is easy to connect with them.

Anonymous

Memory Care

Toured community

September 27, 2014

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Review of Richfield Living Alzheimer's / Memory Care in Salem, VA

Staff nice. Location in convenient. smile

Anonymous

Memory Care

Family/friend

August 11, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Skeptical Mom

I had discussed an independent retirement community with mom for three years. I hated to see her stuck in her home everyday, with no one around to talk with and do things with, since I work full time. When I finally talked her into looking, we found Richfield. She was very skeptical about any retirement community. I think all she could think of was a nursing home. Within one minute of walking in the door of the Knollwood Apartment building, I knew we had found the perfect place for mom. Everything from the cleanliness & design of the apartment to the staff and the residents were above all expectations. The residents of Knollwood were amazing! They sat and talked with mom for quite some time, letting her know how they felt about living there. When mom and I left from our initial tour and got in the car, she asked me how soon she could move in!

Anonymous

Memory Care

Family/friend

April 26, 2014

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

My aunt found lots of people she knew...

My aunt found lots of people she knew and could relate to. The staff has been very caring in helping her to adjust.

Anonymous

Memory Care

Toured community

January 16, 2014

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

We visited the Joseph ...

We visited the Joseph C. Thomas Center today, Jan. 16th. It is the memory care facility associated with Richfield Living. Our tour guide, Renee, did a good job with the tour and providing information. However, due to the overall size of the facility and the distance from our home I don't believe this will be on our final list of choices.

Richfield Living

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Richfield Living

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top