About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE

Answer a few questions to get personalized results

Who are you searching for?

Brandon Oaks

3804 Brandon Ave SW, Roanoke, VA 24018

For more information about senior living options:
(866) 374-4058
2.0
Review score
6 reviews
Add review
2.0
Review score
6 reviews
  • 5 star
    17%
  • 4 star
    33%
  • 3 star
    0%
  • 2 star
    17%
  • 1 star
    33%
See all reviews
SaveShare
Brandon Oaks
SaveShare
Brandon Oaks in google map

G. Howell

Family/friend

5.0 out of 5 stars

An excellent facility for an aging parent

As a daughter of an aging mother, I believe that the medical and support staff at Brandon Oaks Nursing and Rehabilitation facility provided my mother with exceptional medical care, love and dignity during the last three 1/2 years of her life. My mother entered Brandon Oaks for rehabilitation of a broken hip. The rehab staff were friendly, supportive and diligent in their efforts to aid my mother back to a more independent life style. When a stroke and several more falls indicated that independent living was no longer a possibility, the nursing and rehab staff continued to meet the changing needs yet allowed my mother to decide whether or not to return to assisted living or remain in nursing care support. Choosing nursing care support, the nursing and activity staff worked hard to make Brandon Oaks a home. The staff encouraged my mother's involvement in as many activities as she was willing to do. Trips out, singing groups, and bible studies were all part of her daily activities. Musical performances, picnics, and special events livened up the daily schedule. The staff also respected her privacy and decisions. When I was in need of their support and help at the end of her life, the entire staff went out of their way to provide opportunities for the family to be together and to care for me as well as meeting all of my mother's medical needs. I am grateful for my mother's decision to become part of the Brandon Oaks family. This facility did an exceptional job in meeting her needs and the staff supported me as well. Thank you.

Read all reviews

Brandon Oaks

Brandon Oaks in Roanoke, VA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Nursing Homes
  • Independent Living


Is this your business?

Reviews

for Brandon Oaks

2 out of 10
Review Score6 reviewsWrite a review
Overall Experience
2.8
Cleanliness
3.1
Friendliness
3.1
Care Services
1.9
Staff
2.5
Meals & Dining
3.0
Activities
2.9
Value for Cost
2.5

A Place for Mom has scored Brandon Oaks with 2 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Brandon Oaks has 6 reviews with an average "overall experience" of 2.8 out of 5.

Filters

1-6 of 6 reviews

Last Updated: 6/5/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Rose Marie S

Independent Living

Family/friend

June 5, 2024

2.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Do NOT use for aging parents who need PT

Beyond safety, my Mom was in Brandon Oaks for PT/OT after a broken hip. It was RARELY given and when it was it wasn’t scheduled ahead of time, inconsistent and not particularly helpful. After 2 MONTHS in their care she was sent home and suggested ‘4-6 hours of additional care might be needed.’ I can’t express how frustrated I am - she’s needed so much more. We had friends and family check on her regularly there and voiced our concerns. The STAFF was very polite and the food was excellent- CNAa were sweet and excellent…. But the PT & OT were awful. Some even explained they needed to shorten what little time they spent with her to go pick up a child for after school activities. She missed very good activities the staff planned WAITING & hoping to have PT & OT. NO PT/ OT on weekends We will not go back and would advise others to select a different facility.

Kim P

Memory Care

Family/friend

January 6, 2023

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Terrible experience

One star is too good for our experience. My mom has Parkinson’s and severe hip arthritis. Brandon Oaks Rehab let her fall in her room three times. She came down with Covid and they put her in isolation. Her entire left side was bruised. The responsiveness of the staff was terribly slow. The PA on staff was a joke. The doctor saw her twice for about 5 minutes. Do not let your loved one go here. Not only is it terrible care, your loved one may come out worse than when she went in, like my mom. Go anywhere but Brandon Oaks Rehab.

G. Howell

Memory Care

Family/friend

February 24, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

An excellent facility for an aging parent

As a daughter of an aging mother, I believe that the medical and support staff at Brandon Oaks Nursing and Rehabilitation facility provided my mother with exceptional medical care, love and dignity during the last three 1/2 years of her life. My mother entered Brandon Oaks for rehabilitation of a broken hip. The rehab staff were friendly, supportive and diligent in their efforts to aid my mother back to a more independent life style. When a stroke and several more falls indicated that independent living was no longer a possibility, the nursing and rehab staff continued to meet the changing needs yet allowed my mother to decide whether or not to return to assisted living or remain in nursing care support. Choosing nursing care support, the nursing and activity staff worked hard to make Brandon Oaks a home. The staff encouraged my mother's involvement in as many activities as she was willing to do. Trips out, singing groups, and bible studies were all part of her daily activities. Musical performances, picnics, and special events livened up the daily schedule. The staff also respected her privacy and decisions. When I was in need of their support and help at the end of her life, the entire staff went out of their way to provide opportunities for the family to be together and to care for me as well as meeting all of my mother's medical needs. I am grateful for my mother's decision to become part of the Brandon Oaks family. This facility did an exceptional job in meeting her needs and the staff supported me as well. Thank you.

Anonymous

Memory Care

Toured community

January 8, 2018

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Staff is very inviting and residents are happy

I toured this facility while looking for a place for my Aunt. It is a very nice facility and the staff members are very inviting. When I showed up I was unannounced but the woman took me on a tour without skipping a beat. While I was walking around, all of the residents seemed to be satisfied and smiling. It was a clean community and had no odor. However, I didn’t bring my Aunt here because it was too big of a building and I know she would get lost. I would recommend this facility to other families

disappointed

Memory Care

Family/friend

January 9, 2015

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

disappointed and inferiated

The long term nursing home and rehab facility is a joke. Lack personal caring, especially with DON. Mentally is it's just a job. Numerous incidence that involved injuries with no changes in care or prevention. Very disappointed considering the money that has to put out up front just to get in the door. Broken bones should not be taken lightly!

Family Member

Memory Care

Toured community

October 1, 2013

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.5

This is high end money-wise and very ...

This is high end money-wise and very selective about who they take because they never let you go, they guarantee you until the end but this was out of our price range

Brandon Oaks

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brandon Oaks

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top