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Cardinal Senior Communities at Roanoke

3585 Brambleton Ave, Roanoke, VA 24018

For more information about senior living options:
(866) 374-4058
8.9
Review score
44 reviews
Add review
8.9
Review score
44 reviews
  • 5 star
    36%
  • 4 star
    39%
  • 3 star
    23%
  • 2 star
    2%
  • 1 star
    0%
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Cardinal Senior Communities at Roanoke
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Cardinal Senior Communities at Roanoke
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Shawanda S

Child of resident/client

5.0 out of 5 stars

Very Pleased

Average price here. Cardinal Senior Living Communities is Not a bad place. They need more staff, but that is every where. The staff are friendly and look after my mom. The food is good. There are wonderful activities and holidays events. And she is happy with her room.

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Cardinal Senior Communities at Roanoke

Cardinal Senior Communities at Roanoke provides high quality care to foster an environment where residents feel safe, supported, and at home. A licensed nurse is available 24-hours a day to provide clinical oversight and coordination of care and works with residents and their families to develop personalized and evolving care plans. Private modern, apartment-style homes come in a variety of floor plans and are all wheelchair accessible. Residents can enjoy an active environment full of opportunities to socialize, stay active, and pursue new and current pastimes through a vibrant activities program. Cardinal Senior Communities at Roanoke isn’t just an assisted living facility — it’s home.

State Classification

Cardinal Senior Communities at Roanoke is an assisted living facility, which in the state of Virginia is a congregate residential setting that provides or coordinates personal and health care services, 24-hour supervision, and assistance for the maintenance or care of four or more residents who are aged, infirm, or disabled, and who are cared for in a primarily residential setting.

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Senior living options offered

  • Assisted Living
  • Memory Care


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Reviews

for Cardinal Senior Communities at Roanoke

8.9 out of 10
Review Score44 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.1
Friendliness
4.2
Care Services
4.1
Staff
4.6
Meals & Dining
3.9
Activities
4.2
Value for Cost
4.0

A Place for Mom has scored Cardinal Senior Communities at Roanoke with 8.9 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Cardinal Senior Communities at Roanoke has 44 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 44 reviews

Last Updated: 5/15/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

May 15, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Staff
3.0
Meals & Dining
1.0

Cardinal Senior Communities at Roanoke

There is a constant turnover in personnel, which I realize is everywhere in every type of these days, but new hires are not being trained or required, it seems, to have respect for the residents. I have witnessed aides in particular speaking to residents dismissively and often in an ugly manner. We have had issues with personnel coming into my parent's room in the middle of the night and rummaging through closets and belongings without identifying themselves and for absolutely no reason other than to find things to take. I have spoken with other family members who are dealing with the same issues. Rather than providing privacy for the resident who may need medication and coming to their rooms, this is very often done in the middle of meals in the dining room. To me, this would be humiliating as a resident, and I would think that this would be a violation of HIPAA. The front doors are constantly in lockdown, which does not allow visitors to get in or out without finding someone to put the code in to open the doors. This is infuriating. In addition, the food is absolutely atrocious, and I have witnessed residents asking for something different, and they are told "this is it." Housekeeping in each resident's room is supposed to be a weekly thing but is often not the case, and the cleaning is mediocre at best. I would like to add that there are some shining stars in the facility. Mallory, Barb, and Nick always seemed to be showing a warm side to the residents and showing affection and respect. Alisha works hard at juggling the different issues within staff.

Shawanda S

Assisted Living

Family/friend

October 2, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very Pleased

Average price here. Cardinal Senior Living Communities is Not a bad place. They need more staff, but that is every where. The staff are friendly and look after my mom. The food is good. There are wonderful activities and holidays events. And she is happy with her room.

Anonymous

Assisted Living

Family/friend

June 4, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
1.0

Review for Cardinal Senior Communities at Roanoke

We have had major issues with regard to medications, getting them ordered and administered on schedule. Ultimately we have taken that responsibility back and administering them ourselves. The quality of the food as well as the portion sizes has been extremely disappointing. I will say that staff and the administration are quick to respond with any questions or concerns.Honestly overall my mom is happy and that's what matters most.

Mary

Memory Care

Family/friend

April 8, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great personalities and care

My brother lived there for several years when it was Brookdale, and I have very good memories, both the quality of care and the warmth of the caregivers. We will probably need to make a move ourselves before too long and Cardinal will be the first place we'll visit. I'll be going soon to donate to the library and likely take a tour for sentiment's sake.

Marie C

Assisted Living

Industry reviewer

January 23, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Excellent living environment

I have been very pleased in my visiting this facility. The staff, cleanliness and care has great. I have referred several friends who need places for their loved ones. I have never been there for in house activities but have seen the seniors going out on the bus and they always seem to have enjoyed it when they return.

Shawanda

Assisted Living

Family/friend

December 8, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Cardinal Senior Communities at Roanoke

It is a wonderful place, feels like home when you walk it. Friendly people. Nice place. And affordable prices.

Christine

Assisted Living

Toured community

November 14, 2022

3.0 out of 5 stars
Friendliness
4.0
Value for Cost
3.0

Zoom Tour

This was a live Zoom tour of the facility due to my schedule and saving me 3 hours of driving time to and from my home location. There are some stars on the form below I left as N/A since I was not there in person. Also, I had to click on "assisted living" to get the form to be accepted/finalized. I am actually looking for a larger living space, more catered to independent living, which is what I need initially, as opposed to assisted living from the start. If this need changes, I'm happy to look at this location again in future. This facility looked nice and adequate from what I could see on the Zoom tour, and [name removed] was gracious and covered my many questions. Thank you.

Anonymous N

Assisted Living

Family/friend

November 14, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great community

I looked at a lot of different communities for my mom and knew Cave Spring Place was the place for her immediately upon walking into the door. The staff and residents were very welcoming. The staff made the transition for my mom very smooth and easy. I feel safe having my mom in her "new home".

anonymous

Assisted Living

Family/friend

October 17, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Overall pleased

The main reasons we chose Cave Spring place is because of the convenient location and the value for the money . The rooms were also extremely nice. The biggest complaint is the process of getting in and out. The front door remains locked (which I totally understand) and you have to ring a bell to get in, and sometimes there is no one near the door so we have to wait. Then coming back out is even worse because you have to find someone to let you out. Overall I would recommend this facility to other families.

BF

Assisted Living

Toured community

September 29, 2022

3.0 out of 5 stars
Verified Review

My Tour Experience at Cave Spring Place

This is was an okay community. My loved one wanted their own space at another a community.

Linda W

Assisted Living

Toured community

April 20, 2022

3.0 out of 5 stars
Verified Review

My tour review

This community was clean and nice. I did another pop up visit and when I walked in it smelled like men's cologne and was not as clean. They also seemed to be a little pushy and I let them know that I was looking at other options. They called a lot and just seemed to pushy.

anonymous

Assisted Living

Toured community

October 22, 2021

4.0 out of 5 stars
Verified Review

Our tour experience

Our family had an in person tour and the tour was wonderful the lady was very lovely but another community was able to accept our loved one with their level of care.

anonymous

Assisted Living

Toured community

August 26, 2021

5.0 out of 5 stars
Verified Review

Our tour experience

Our family had an in person tour experience and it is a very nice community, and the tour was very good. Everyone we met with was very friendly.

mary

Assisted Living

Toured community

July 7, 2021

5.0 out of 5 stars
Verified Review

my review of Cave Spring Place

We did a tour with this community and it was very nice. The tour was good and the staff was very friendly and helpful. They answered all of our questions and gave us lots of information to consider. The community was very nice and they were very accommodating to us. They also followed up with and made sure all our questions were answered.

anonymous

Assisted Living

Toured community

June 30, 2021

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

I called and spoke with them. Rooms are small for the price, and would be out of our budget.

Annette

Assisted Living

Family/friend

June 30, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

It is a good place, but food can use some work

The community is very clean, and the care givers take care of our loved one really well and they are all friendly. The activities are picking back up, but the meals could use improvement. It says on the menu that you can choose two different options but that is not the case, you either eat what they serve or not at all.

B G

Assisted Living

Family/friend

May 27, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
5.0

A Place That Cares

The community is very genuine in how they care for the residents. Sometimes they relay on the family for care of the resident to speak up. They have memory games, art work, and more for activities for the resident.

Anonymous

Assisted Living

Toured community

June 13, 2020

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Unfortunately for me, this ALF ended up, with careful probing by me, being much more expensive than my current ALF with not as many amenities, tangible and intangible. I believe [name removed] was reluctant to answer a few of my questions, due to this "not being my first rodeo", so to speak, such as answering "how much is this per month?" with "It's such and such dollars PER DAY", probably guessing most of us can't do math in our heads. But thank you for the opportunity to visit this delightful, if expensive for me, community.

Anonymous

Assisted Living

Toured community

August 27, 2019

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

I was impressed with the staff/ resident ratio, the layout of the facility, the fact that they provided continued care allowing movement to higher care levels while being able to stay in the same room.

Lee Mason

Assisted Living

Family/friend

July 11, 2019

3.5 out of 5 stars
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5

Not there long enough to really review

my uncle was only there for 10 days before he fell and broke a hip and got a subdural hematoma he then went into Nursing home The entire cost for this move was exponential Wish we had moved him into nursing facility from the beginning

Cardinal Senior Communities at Roanoke

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Map of the neighborhood around Cardinal Senior Communities at Roanoke

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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