1175 Professional Ct, Hagerstown, MD 21740
Sharon Samuels
Child of resident/client
Seaton (MD) is better than most assisted living facilities
The leadership team is wonderful. A few CNAs perform their job well, but for some, I am daily writing notes for tasks that were not accomplished. Some sanitary issues are not followed for my mother's care. The staff-to-resident ratio appears low. My main issue is slow reaction by staff when emergency call button is activated by residents. Furniture in rooms need replaced. Most rooms are exceptionally small. Meals served are very good per my mother, generous portions, and fresh. Activities are constantly ongoing and well executed. (I am at the facility on a daily basis for visitation.)
Read all reviewsSeaton Hagerstown
Seaton Hagerstown is a comfortable memory care and assisted living community located in Hagerstown, Maryland, which is an area rich in culture and history. Residents appreciate exceptional care from experienced and compassionate staff, as well as plentiful opportunities to enjoy all life has to offer.
Residents have the freedom to decide how to spend their time, such as dining in the restaurant-style dining room, swimming laps in the on-site pool, relaxing in the beauty salon and barber shop, or enjoying their favorite novel in the fully stocked library. The community also enjoys taking residents on off-site excursions to explore the culture and local flavor of historic Hagerstown.
Comfort and well-being are at the center of the community, and compassionate staff is available around the clock to help residents get the most out of their day. From assistance with daily tasks to specially designed memory care services, their level of care is unmatched. Staff even assess new residents’ needs to create an exact care plan based on their unique preferences and abilities. Come for the quality care and stay for the easy lifestyle at Seaton Hagerstown.
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Seaton Hagerstown
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Seaton Hagerstown
A Place for Mom has scored Seaton Hagerstown with 6.3 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Seaton Hagerstown has 41 reviews with an average "overall experience" of 3.7 out of 5.
Anonymous
Memory CareFamily/friend
July 3, 2025
Food was always cold when delivered to my Mom. I believe she had bed bugs in her too but no one informed me. There was only one cleaning person so the room and bathroom was dirty at times. Laundry was not completed in a timely manner. They were frequently understaffed.
Anonymous A
Assisted LivingIndustry reviewer
December 27, 2024
The staff is not friendly the residents don't get the care they need they run out of supplies and have to take from other residents . The nurses don't care about there jobs only sitting in the office.. the [name removed]is great and loves the residents
Anonymous
Assisted LivingFamily/friend
November 11, 2024
The facility is very clean and staff is very friendly and helpful.
Sharon Samuels
Assisted LivingFamily/friend
July 10, 2024
The leadership team is wonderful. A few CNAs perform their job well, but for some, I am daily writing notes for tasks that were not accomplished. Some sanitary issues are not followed for my mother's care. The staff-to-resident ratio appears low. My main issue is slow reaction by staff when emergency call button is activated by residents. Furniture in rooms need replaced. Most rooms are exceptionally small. Meals served are very good per my mother, generous portions, and fresh. Activities are constantly ongoing and well executed. (I am at the facility on a daily basis for visitation.)
anonymous
Memory CareToured community
February 20, 2023
Our family had an in person tour and while the staff members were very friendly and extremely wonderful to deal with, to put it bluntly it smelled terrible in the place. We thought maybe there has to be a leaky toilet or pipe somewhere .
Martin
Assisted LivingFamily/friend
October 20, 2022
The staff is very friendly and attentive
anonymous
Assisted LivingFamily/friend
August 2, 2022
there are many reasons why I would not recommend Seaton but mainly concern over too many medications. His room always smelled of urine and looked unclean. His deteriorating health and personality suggested that the whole picture of care had problems. I could go on but basically would not recommend this facility.
Barbara
Assisted LivingFamily/friend
April 29, 2022
I've only been to Seaton Hagerstown a couple times, but my brother seems to like it there. Everybody there, including the residents, seems friendly. My brother is very friendly and has talked to just about everyone he sees. He says some people respond and some don't. Some people don't want to talk I assume, but he's made friends with several people in his vicinity that he goes down to have dinner with. One of the things he said when I first visited was, "I really like it here, I don't want to leave". I think he felt more at ease there as opposed to his previous living situations. I like that they lock the doors and you need a passcode to get in. That provides a sense of security knowing that the residents can't leave. He has a window view and enjoys seeing the cats outside. I'm pleased with them and compared to other communities we saw, I think that Seaton is the best fit for him. Although he has some memory complications, he seems content there.
anonymous
Assisted LivingToured community
April 25, 2022
We knew right when we pulled in that this would probably not be the best place for my loved one. We loved the director who showed us around, but the atmosphere was just not what we were looking for.
L.K.
Assisted LivingFamily/friend
April 18, 2022
Seaton Hagerstown is a comfortable place to be. they communicate with friends and family by giving us a call regarding our loved ones care and needs. they have an actual mailing billing system, which breaks down what's due and how to pay. the entire community is all on one floor and the care for assisted living is tiered. the care ranges from supervision, medication delivery, and on upward. the more care you need, the cost goes up - you aren't paying for more than what you're receiving. there's a really nice covered pergola area with comfortable chairs where u can sit outside on nice days. they do have transportation for doctor appointments and other errands. housekeeping comes in once a week for a deep cleaning. they're also there on an "as needed" basis throughout the week. amenities for the room includes laundry, which is taken care of by the staff on a weekly basis. you just sit your hamper outside your door and they'll return it clean. they also offer free cable tv and internet. it's been an overall good experience for my loved one.
anonymous
Assisted LivingFamily/friend
April 12, 2022
Our loved one was only there for a little for respite care and did not get a chance to participate in the activities just due to the covid restrictions. However the staff were very friendly and responsive every time we called. We would recommend this community to others if it benefited the individual's needs
Brenda Brennan
Assisted LivingFamily/friend
April 3, 2022
Would like to thank Seaton Hagerstown for taking my husband in their home. He has dementia, he is in the memory care unit. He has been there for 4 months, He seems to enjoy it there, and everyone is terrific with him. It's not a fancy place, it's very simple, but that's the way he has lived all his life. They take very good care of him, he likes everyone there. They make you feel welcome, and you can ask them questions anytime. They are always there for you.
anonymous
Assisted LivingToured community
November 16, 2021
When you first went in, it was kind of dusty like they hadn’t cleaned it. It just had a dark feeling. So I knocked it off of our list right away.
MJP
Assisted LivingFamily/friend
October 25, 2021
My loved one had a medical emergency and had to move out shortly after moving in, but they've been very nice. It seems like all the employees are very friendly and helpful. It seems to be a very pleasant place to be. When we moved in, his bathroom wasn't clean and wasn't set up with towels and things. But they handled any concerns we had immediately. I never felt like they blew us off. They took care of anything we needed
B A
Assisted LivingFamily/friend
October 11, 2021
Be very cautious with medications and this community. Medications were not given correctly to my loved one and some were left over. There was none left over on the others. Be very cautious with giving them instructions because they did not follow instructions. My loved one overate and they did not place restrictions as advised. He was also not supposed to watch t.v. and he did this all day. I voiced my concerns about all of this and no one ever got back to me. The staff were wonderful in the beginning and we spoke about everything and we were all on the same page. Once he went in everything completely changed.
anonymous
Assisted LivingToured community
September 14, 2021
we toured this community and it was very nice. The staff was very friendly and I enjoyed speaking to them
Martha
Assisted LivingFamily/friend
August 18, 2021
I would tell others we have been most satisfied with everything here. My loved one's health has vastly improved since being at Elmcroft of Hagerstown. Charades, bingo, holiday celebrations, monthly country themes, and more are available each month for the residents. They have a monthly newsletter as well for the residents. They take photos of the residents participating in the activities and send to family members.
Betty
Assisted LivingToured community
August 13, 2021
We had a virtual tour during Covid. The facility looked nice, and everybody I spoke with was very nice and informative. It was hard not being there in person, but they did the best the could with the situation at the time.
anonymous
Memory CareFamily/friend
July 7, 2021
The people there have been extremely cooperative, we have had no problems with them being willing to help our family with issues. The food is about average, it is not as good as cooking at home. It is not the best but not bad either. For the most part we would recommend this facility, they do seem to try and keep the residents moving with activities. The personnel is very cooperative, our loved one has had some issues with a few nurses but we can't blame them we know they were very hard and long hours. The head nurse is very cooperative as well.
Laura
Assisted LivingToured community
July 6, 2021
I really liked the director there. She was just so personable and so helpful. The downside for us was the fact that they only had studios there, and no apartments. My loved one had just downsized from a house, so I didn't want to downsize her any further. But I was impressed with what I saw of the facility.
Seaton Hagerstown
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.