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Senior Helpers of Charleston

359 Wando Place Dr, Suite B, Mount Pleasant, SC 29464

For services offered:
(866) 374-4058
3.5
Review score
16 reviews
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Senior Helpers of Charleston
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Anonymous

Spouse or partner of resident/client

5.0 out of 5 stars

Senior Helpers of Charleston

The overall experience gets a 5 after going through two to begin with that did not work out. We wish they could perform nurse duties, example changing ostomy bags. Some are great, some need more experience. I'm very glad that we have long term insurance to help pay for the companions. Yes, I would recommend their services to other families and I have done so already.

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Senior Helpers of Charleston

Senior living options offered

  • Home Care

Senior Helpers of Charleston

Pricing

Total costs depend on select services and the level of care needed

Base fees

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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

Reviews

for Senior Helpers of Charleston

3.5 out of 5 stars
16 reviewsWrite a review
Overall Experience
3.5
Friendliness
4.1
Care Services
3.5
Value for Cost
3.4

Filters

1-16 of 16 reviews

Last Updated: 10/17/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Home Care

October 17, 2025

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Would definitely recommend.

5. What we like the most about their services is that it has been great on all aspects and we would recommend Senior Helpers of Charleston, SC to other families based on the experience so far.

Anonymous

Home Care

Family/friend

May 6, 2025

2.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
1.0

Not a good fit

The value for cost gets a 1 because I did not use the service based on lack of fit and schedule. The first person they sent was not a good fit. The second was perfect, but didn't have space in her schedule. I couldn't figure out why they sent her. Then they kept telling me they were trying to find someone. Very frustrating experience. And I couldn't get my deposit back because it was non-refundable. My husband was a difficult dementia patient. And they needed a specialist in dementia which I made clear at the start. They advertised that they had dementia specialists, but it didn't work out.

Anonymous

Home Care

Family/friend

March 28, 2025

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0

Senior Helpers of Charleston

The overall experience gets a 5 after going through two to begin with that did not work out. We wish they could perform nurse duties, example changing ostomy bags. Some are great, some need more experience. I'm very glad that we have long term insurance to help pay for the companions. Yes, I would recommend their services to other families and I have done so already.

GH

Home Care

Family/friend

October 2, 2024

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0

Review for Senior Helpers of Charleston

I would recommend and will reach out to Senior Helpers again in the future when we need them. We had a good experience, a little disorganized on communication but feel that would have improved if my in-laws had continued with service. I would recommend and will reach out to Senior Helpers again in the future when we need them.

Anonymous

Home Care

Family/friend

August 21, 2024

1.0 out of 5 stars
Verified Review
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0

Definitely would not recommend

Areas they could improve on - better communication. Better trained care givers with skills on how to take care of elderly people. Paying [fee removed]/[fee removed]hr you have expectations of a certain level of care and that was rarely ever received.

Anonymous

Home Care

Family/friend

May 30, 2024

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Highly recommend

Good match with the caregiver- he's always on time and enthusiastic about being here. I would recommend them and have already given their name to someone I know.

Gwendolyn

Home Care

Family/friend

March 29, 2024

2.0 out of 5 stars
Friendliness
3.0
Value for Cost
3.0
Care Services
1.0

Visit to client

Not enough staff. Staff assigned of low quality. Sleeping when time to change shift. Personnel is friendly but no staff to serve clients. Canceled today and left me in a bind.had to cancel my plans at last minute.

Gina L

Home Care

Family/friend

February 13, 2024

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Amazing caregivers

My experience was short, only a couple of days in-home , but I was impressed and relieved that Senior Helpers knew the answers to every question I had. I loved that they came to the hospital to make arrangements ahead of time and to meet my brother. The caregivers exceeded my expectations and went out of their way to make sure my brother's needs were met. When my brother passed away the caregiver remained at the house and helped us through that difficult situation. I met personally 2 people from Senior Helpers. [name removed], who came to the hospital and set everything up and [name removed] who was the caregiver. I don't know their titles exactly. I would recommend and have recommended Senior Helpers to others.

Anonymous

Home Care

Family/friend

November 28, 2023

3.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
2.0

Review for Senior Helpers of Charleston

We used the company when my husband had a lot of medical issues. I needed to have someone explain the process in more detail. I was stressed and did not comprehend the process. it was a recommended by a hospital. They were okay.

Mary

Home Care

Family/friend

October 30, 2023

1.0 out of 5 stars
Verified Review
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0

our experience

I had a very bad experience with Senior helpers. 3 times they did not send the promised caregivers - yet charged me anyway. Would not recommend them at all. We had one person come for 4 hours for two days. She pretty much sat. Then someone was supposed to be here Monday and Wednesday at 10am and they called Sunday night and said they had no one. I said ok then we are done. They said I had to call the rep - who I left a message with on Monday. She didn't call back til the following Monday - said she was out of town. She said I had to give 2 weeks notice - or they were going to charge me anyway. I said fine - send someone Friday and Saturday. Thursday night again they called and said they had no one. Again - I said - it has been 2 weeks - we are done. I had to scramble and find help. They called Friday and said they had someone for Saturday, Monday and Wednesday. I said no - I had contracted with [removed] - who was wonderful!!! - we are DONE. A month later I saw a charge on my bill. They kept telling me they had to talk to someone else. They didn't listen or communicate. My husband was very ill, has since died so I didn't have the energy to fight them. But they should be ashamed of themselves for treating vulnerable people like that. Our Place for Mom experience was extremely helpful, considerate and patient with helping me find the care we needed for a constantly changing situation. Highly recommend

Anonymous

Home Care

Family/friend

October 12, 2023

5.0 out of 5 stars
Verified Review
Friendliness
5.0

Recommended

We utilized Home Care services for my loved one through Senior Helpers of Charleston and I thought that they did a great job. However, my mom refused the assistance after just two visits. They were very pleasant and understanding on the phone and wanted to help out. I would recommend Senior Helpers of Charleston to others.

Leslie

Home Care

Family/friend

October 2, 2023

1.0 out of 5 stars
Verified Review
Friendliness
3.0

Review for Senior Helpers of Charleston

It was absolutely terrible and I would NEVER recommend Senior Helpers to anyone. They sent people to my mothers house that were inept for any sort of help and only wanted to talk about their families drug problems. It caused much more undo stress to my mother when they were supposed to help

Anonymous

Home Care

Family/friend

October 2, 2023

4.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Review for Senior Helpers of Charleston

Set a specific time for visits and pay attention to the billing. We picked this community because they were suggested.

anonymous

Home Care

Family/friend

February 9, 2022

4.5 out of 5 stars
Verified Review
Friendliness
4.5
Value for Cost
4.0
Care Services
4.5

Senior Helpers has been there for me.

I rarely rate anyone as perfect. That being said, Senior Helpers has done a great job of helping me care for my parents. I communicated to them that it was important to me that we get the same caregivers consistently, because I don't want a lot of different ones coming into my house. I've been grateful that they've been able to accommodate that and schedule the same ones for us. The caregivers they've sent have been good, and my parents seem to like them.

anonymous

Home Care

Resident/client

October 6, 2021

5.0 out of 5 stars
Verified Review

I think they're as good an agency as any agency.

They find it very difficult to find caregivers for me. I have cancer and won't have anybody in my home whose children aren't vaccinated, and they can't hardly find anybody in that category. Most women who are home health aides have children under age 12 in the home, and I can't employ anybody like that. I'm not criticizing the agency. That's the case at all agencies. You also have to be proactive in your communications with them, as with any agency. But I appreciate that they were willing to work with an aide when she was afraid of my dogs. They came in and worked with her to be less fearful, and by the time they left, the aide was much more comfortable.

anonymous

Home Care

Family/friend

March 4, 2021

3.0 out of 5 stars
Verified Review
Friendliness
2.5
Value for Cost
3.0
Care Services
2.0

Our experience with Senior Helpers

The managers were great, if I ever had a question they were prompt at responding back to me. But the caregivers on the other hand, we did not have a good experience with them. Sometimes they were no shows. Some days I had to be there with my mom and I would have to ask them to help out and do things because she liked to sit on the couch on her phone. We had another lady that left my mom unattended for half an hour and was going in and out of the house. With caregivers it is hit or miss, so you just have to find the right one.

The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Contact the agency directly to confirm the accuracy of the agency description
  • Confirm that the agency offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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