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Senior Helpers - Wilmington, NC

2311 S. 17th Street, Wilmington, NC 28401

For services offered:
(866) 374-4058
4.2
Review score
10 reviews
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Senior Helpers - Wilmington, NC
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Senior Helpers - Wilmington, NC
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Anonymous

Child of resident/client

5.0 out of 5 stars

They truly care

We use home services for my mom through Senior Helpers of Wilmington and everything about our experience has been great. [Name removed], my mom's caregiver, is wonderful with my mom and has gotten very close to her. The nurse also stays in touch to make sure that my mom's health hasn't changed. They are very engaged and communicate often. I would recommend Senior Helpers of Wilmington to others.

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Senior Helpers - Wilmington, NC

Senior Helpers is a national leader in professional in-home assistance services. Thanks to our responsiveness, dependability and personalized care, Senior Helpers has become one of the most trusted providers of in-home senior assistance services. We provide Companion Care, Personal Care, Alzheimer's and Dementia Care and Respite Care. Whether they need us for a few hours or around the clock, we'll always provide the kind of compassionate, responsive care that lets them truly enjoy living independently at home.

As experts in Alzheimer's and dementia care, you can trust us to make your loved one's life, and yours, much easier and more enjoyable by carefully monitoring of everything from medication to daily activities. We provide a positive approach that focuses on what they can do, not what they can't do.

Contact us today to meet with one of our consultants for your complimentary in-home care interview.

Senior living options offered

  • Home Care

Senior Helpers - Wilmington, NC

Pricing

Total costs depend on select services and the level of care needed

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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

Reviews

for Senior Helpers - Wilmington, NC

4.2 out of 5 stars
10 reviewsWrite a review
Overall Experience
4.2
Friendliness
4.4
Care Services
4.0
Value for Cost
3.9

Filters

1-10 of 10 reviews

Last Updated: 10/30/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Home Care

Family/friend

October 30, 2023

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

They truly care

We use home services for my mom through Senior Helpers of Wilmington and everything about our experience has been great. [Name removed], my mom's caregiver, is wonderful with my mom and has gotten very close to her. The nurse also stays in touch to make sure that my mom's health hasn't changed. They are very engaged and communicate often. I would recommend Senior Helpers of Wilmington to others.

Anonymous

Home Care

Family/friend

September 19, 2023

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Recommended

We used Senior Helpers Wilmington's Home Care services for my father and they were excellent. They came up to my dad's house for twelve hours a week. They were punctual, friendly and helpful with both his hygiene and nutrition needs. I would recommend Senior Helpers Wilmington to family and friends!

anonymous

Home Care

June 13, 2022

3.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0

Not up to my standards

The service was okay. The rules and requirements seemed to be a little off. For instance, the last time a caregiver was here, she left at 4:00 and was supposed to be there until 6:00. The manager just closed the contract because I didn't do one thing she wanted - I was simply getting more information. But I chose to just let her close out the contract. I was not happy with the way things turned out. Of the three caregivers, one was superb. But the others did not seem to be up to the standards of what I required for my person.

Randy

Home Care

Family/friend

May 31, 2022

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

I would recommend

This was the first time that we had ever used home care and the caregiver that they sent was very nice. She always showed up on time and did what she was supposed to do, we never had any issues whatsoever. The administrative staff that we worked with were also extremely helpful. I would definitely recommend Senior Helpers to others looking for home care services.

Linda

Home Care

Family/friend

April 4, 2022

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0

They Are Excellent to Work With

I am very happy with Senior Helpers. The first caregiver was not a good fit; however, they sent Nellie and she is very helpful. She has been good at helping my loved one, and the family. I will be using Nellie a lot for assistance for my loved one. She is taking care of medication management, changing of linens, feeding of meals, and more. She goes and does what needs to be done. This has been a blessing to us. Nellie is very calming and nice to work with. The office staff is nice and the nurse came out to do a review. They are very efficient.

anonymous

Home Care

Family/friend

October 5, 2021

3.0 out of 5 stars
Verified Review
Friendliness
2.0
Value for Cost
3.0
Care Services
2.0

Senior Helpers - Wilmington, NC review

Dealing with the management team was a hit or miss with our family, and there was one aid that was sent to our family that had absolutely no experience and would just st around. However, the other aids that were sent to our family were wonderful, they did an excellent job making sure our loved ones needs were met and was getting the correct attention.

anonymous

Home Care

Family/friend

June 18, 2021

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Positive experience

So far our experience has been good, the workers we have encountered are all very friendly and helpful.

Don

Home Care

Family/friend

June 7, 2021

3.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
1.0
Care Services
1.5

No, No, No

We left after the company didn't have staff show up. Senior Helpers quoted one price and ended up being another price. They were doing light cooking and cleaning, transportation, and more of the basic items to help our loved one, when they were here.

Anonymous

Home Care

Family/friend

April 10, 2015

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

They are doing really well. My dad loves Senior Helpers!

They are doing really well. My dad loves Senior Helpers, and when he had to go to a community for a while, they came to the site. They have just been a huge help. I haven't had any problem with billing or the administration side of things either.

Tina Fanning

Home Care

Family/friend

March 23, 2015

4.0 out of 5 stars
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Taking a while to find just the right person to help care for my mother but Senior Helpers is staying patient while we find the perfect match.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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