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Servaus Homecare Sante Fe

7820 Pan American East Fwy NE, Albuquerque, NM 87109

For services offered:
(866) 374-4058
1.5
Review score
2 reviews
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Servaus Homecare Sante Fe
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Servaus Homecare Sante Fe

Senior living options offered

  • Home Care

Servaus Homecare Sante Fe

Pricing

Total costs depend on select services and the level of care needed

Base fees

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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

Reviews

for Servaus Homecare Sante Fe

1.5 out of 5 stars
4 reviewsWrite a review
Overall Experience
1.5
Friendliness
2.0
Care Services
1.5
Value for Cost
1.5

Filters

1-4 of 4 reviews

Last Updated: 8/18/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Melanie K Buchleiter

Home Care

Resident/client

August 18, 2024

1.0 out of 5 stars
Value for Cost
1.0
Care Services
1.0

Stay away from this company now that they've changed owners!!!!!

They were a great company prior [date removed]. Had wonderful help and great service from the administrative offices. Then the company was sold and we experienced overbilling and finally theft by one of their workers. Was told that we had no way to prove it was their worker so they wouldn't help us out. Don't let the idea that they are bonded fool you - they don't care and won't help you out, nor will they make good on the overbilling even when you have proved they were in the wrong.

Melanie K Buchleiter

Home Care

Resident/client

August 18, 2024

1.0 out of 5 stars
Value for Cost
1.0
Care Services
1.0

Stay away from this company now that they've changed owners!!!!!

They were a great company prior [date removed]. Had wonderful help and great service from the administrative offices. Then the company was sold and we experienced overbilling and finally theft by one of their workers. Was told that we had no way to prove it was their worker so they wouldn't help us out. Don't let the idea that they are bonded fool you - they don't care and won't help you out, nor will they make good on the overbilling even when you have proved they were in the wrong.

Anonymous

Home Care

Resident/client

May 20, 2024

2.0 out of 5 stars
Verified Review
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0

My Experience

A total joke of a home caregivers agency. Their group of "caregivers" was more like High School babysitters, although my babysitters knew much more about caring for children than the Servaus "caregivers" knew. Only two out of eight of them knew how to load and start a dishwasher. I was told that they were trained. One washed two loads of clothes, dried them and hung all knits on hangers. However, they were still damp, she crammed them onto my closet full rail and they ended up full of wrinkles. This left me with an ironing job that I could not handle, I cannot stand up that long to iron more than one item. Out of eight caregivers, only one stayed on my 3 day job for 2 days. All others only came for one day. They did not notify either me nor the agency. The manager said that the people who do that are called 'Ghost Workers.' Only one cooked for me and I had to teach her how to scramble eggs! They all spent lots of time on their cellphones, too much.

Anonymous

Home Care

Resident/client

May 20, 2024

2.0 out of 5 stars
Verified Review
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0

My Experience

A total joke of a home caregivers agency. Their group of "caregivers" was more like High School babysitters, although my babysitters knew much more about caring for children than the Servaus "caregivers" knew. Only two out of eight of them knew how to load and start a dishwasher. I was told that they were trained. One washed two loads of clothes, dried them and hung all knits on hangers. However, they were still damp, she crammed them onto my closet full rail and they ended up full of wrinkles. This left me with an ironing job that I could not handle, I cannot stand up that long to iron more than one item. Out of eight caregivers, only one stayed on my 3 day job for 2 days. All others only came for one day. They did not notify either me nor the agency. The manager said that the people who do that are called 'Ghost Workers.' Only one cooked for me and I had to teach her how to scramble eggs! They all spent lots of time on their cellphones, too much.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Contact the agency directly to confirm the accuracy of the agency description
  • Confirm that the agency offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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