About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE

Answer a few questions to get personalized results

Who are you searching for?

Shelby Crossing Rehabilitation

13794 21 Mile Rd, Shelby Township, MI 48315

For more information about senior living options:
(866) 374-4058
12 reviews
Add review
  • 5 star
    25%
  • 4 star
    17%
  • 3 star
    24%
  • 2 star
    17%
  • 1 star
    17%
See all reviews
7.4
Review score
411 reviews
115 facilities
SaveShare
Shelby Crossing Rehabilitation
SaveShare
Shelby Crossing Rehabilitation community exterior
5 photos
Shelby Crossing Rehabilitation in google map

Anonymous

Family/friend

4.5 out of 5 stars

Great Place

I know any feedback is good as elder parents and their situations can leave you feeling hopeless. We moved my father in 2+ months ago into their assisted living after looking at many, many places. While any new place takes getting used to - he likes it quite a bit and the care there is excellent; and they have been excellent at managing his diabetes too! He says the food leaves a little to be desired, but not horrible and the monthly family brunch and the Friday Happy Hours are a great thing for all the family! If you can get into the facility, i would highly recommend it!

Read all reviews

Shelby Crossing Rehabilitation

Shelby Crossing Rehabilitation in Shelby Township, MI is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Adult Day Services


Is this your business?

Reviews

for Shelby Crossing Rehabilitation

24 reviewsWrite a review
Overall Experience
2.9
Cleanliness
3.8
Friendliness
3.6
Care Services
2.4
Activities
3.2
Value for Cost
2.8

A Place for Mom has scored Shelby Crossing Rehabilitation with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Shelby Crossing Rehabilitation has 24 reviews with an average "overall experience" of 2.9 out of 5.

Filters

1-20 of 24 reviews

Last Updated: 6/6/19

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Caring Daughter

Memory Care

Family/friend

June 6, 2019

3.5 out of 5 stars
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5

Shelby Crossing is an exceptional Assisted Living community

Shelby Crossing is a wonderful assisted living community. The staff is exceptional. When you enter the facility, friendliness welcomes you. My mom, 98 years old, moved in 3 months ago and settled in within a short period of time. The staff made the transition pretty easy. My mom loves the musical entertainment that happens twice a week. The food is good, lots of variety. She’s able to get her hair washed and set each week in the salon. But most importantly onsite physical therapy is available 3 days a week. Recently mom had to be hospitalized and rehab was the next step in the healing process. Fortunately, Shelby Crossing has a rehab unit so we didn’t have to go far. This was a real asset. The family feels very secure with the care mom is receiving. A nurse is onsite 24/7. When mom had to be rushed to the hospital, the staff did an amazing job. At times there seems to be a shortage of caregivers, but most of the caregivers are well trained, compassionate and diligent. Also, Catholic Services are held twice monthly, instead of weekly. I highly recommend Shelby Crossing!

Caring Daughter

Memory Care

Family/friend

June 6, 2019

3.5 out of 5 stars
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5

Shelby Crossing is an exceptional Assisted Living community

Shelby Crossing is a wonderful assisted living community. The staff is exceptional. When you enter the facility, friendliness welcomes you. My mom, 98 years old, moved in 3 months ago and settled in within a short period of time. The staff made the transition pretty easy. My mom loves the musical entertainment that happens twice a week. The food is good, lots of variety. She’s able to get her hair washed and set each week in the salon. But most importantly onsite physical therapy is available 3 days a week. Recently mom had to be hospitalized and rehab was the next step in the healing process. Fortunately, Shelby Crossing has a rehab unit so we didn’t have to go far. This was a real asset. The family feels very secure with the care mom is receiving. A nurse is onsite 24/7. When mom had to be rushed to the hospital, the staff did an amazing job. At times there seems to be a shortage of caregivers, but most of the caregivers are well trained, compassionate and diligent. Also, Catholic Services are held twice monthly, instead of weekly. I highly recommend Shelby Crossing!

Anonymous

Memory Care

Family/friend

October 19, 2017

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Don't Come Here

I would NEVER recommend this facility to anyone who has any secondary medical issues besides requiring PT. My mother waited 24 hours before getting her required medications. They blamed her dr then the hospital was at prior to going there, only to find out it was an internal computer software issue. They did not follow her cardiac /sodium restricted diet and the food was always being sent back. By the time my mother left her legs and ankles looked like they were going to explode with the amount of water retention that had accumulated. She has congestive heart failure and kidney disease and every day I was telling them about it and whenever I asked when a dr was going to see her it was always \tomorrow\" - after 3 days of \"tomorrow\" I took her out and brought her to her own dr who immediately had to increase her medications. Now it is taking over 4 weeks to get copies of her medical file. Good luck if you do go there. "

Anonymous

Memory Care

Family/friend

October 19, 2017

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Don't Come Here

I would NEVER recommend this facility to anyone who has any secondary medical issues besides requiring PT. My mother waited 24 hours before getting her required medications. They blamed her dr then the hospital was at prior to going there, only to find out it was an internal computer software issue. They did not follow her cardiac /sodium restricted diet and the food was always being sent back. By the time my mother left her legs and ankles looked like they were going to explode with the amount of water retention that had accumulated. She has congestive heart failure and kidney disease and every day I was telling them about it and whenever I asked when a dr was going to see her it was always \tomorrow\" - after 3 days of \"tomorrow\" I took her out and brought her to her own dr who immediately had to increase her medications. Now it is taking over 4 weeks to get copies of her medical file. Good luck if you do go there. "

Anonymous

Memory Care

Toured community

October 5, 2017

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Tour director did not seem to know very much about services offered in Memory Care

Anonymous

Memory Care

Toured community

October 5, 2017

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Tour director did not seem to know very much about services offered in Memory Care

Anonymous

Memory Care

Family/friend

August 21, 2017

0.5 out of 5 stars
Cleanliness
3.5
Friendliness
4.0
Value for Cost
0.5
Care Services
0.5
Activities
2.5

Would NEVER go back

My loved one was admitted here upon being released from the hospital for congestive heart failure and kidney disease and a mild heart attack. It took 24 hours to receiver her medications - first they blamed her physician, then the hospital when it was later admitted that it was internal computer software issue so their pharmacist never recieved the order then it took 4-6 hours to fill it and then time to deliver it. This patient went a day and 1/2 without necessary medication and thank God she has her wits about her to be able to express herself. If you have a loved one with any secondary health issues this place is not equipped to handle these types of patients. They were not following her dietary restrictions and food was always being sent back. I had to get her out of there after 7 days and a dr only saw her once upon arrival. There was always "oh the dr will be in tomorrow" - when that day came in went without a visit it was again "the dr will for sure see her tomorrow"... I would never recommend this facility if you have any other medical issues that need attention besides just PT.

Anonymous

Memory Care

Family/friend

August 21, 2017

0.5 out of 5 stars
Cleanliness
3.5
Friendliness
4.0
Value for Cost
0.5
Care Services
0.5
Activities
2.5

Would NEVER go back

My loved one was admitted here upon being released from the hospital for congestive heart failure and kidney disease and a mild heart attack. It took 24 hours to receiver her medications - first they blamed her physician, then the hospital when it was later admitted that it was internal computer software issue so their pharmacist never recieved the order then it took 4-6 hours to fill it and then time to deliver it. This patient went a day and 1/2 without necessary medication and thank God she has her wits about her to be able to express herself. If you have a loved one with any secondary health issues this place is not equipped to handle these types of patients. They were not following her dietary restrictions and food was always being sent back. I had to get her out of there after 7 days and a dr only saw her once upon arrival. There was always "oh the dr will be in tomorrow" - when that day came in went without a visit it was again "the dr will for sure see her tomorrow"... I would never recommend this facility if you have any other medical issues that need attention besides just PT.

Anonymous

Memory Care

Toured community

August 1, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Did not give me that feeling I was looking for

With all the upheaval my grandmother had been going through I was looking for a community that was going to match her personality and her taste. As soon as we walked in the door I could just feel that this was not going to be the place I was looking for. The building and community were fine clean and well maintained it just didn't give me the sense of home that I was looking for. The decorating style did not quite match what my grandmother would have liked. The staff was kind and informative on the tour.

Anonymous

Memory Care

Toured community

August 1, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Did not give me that feeling I was looking for

With all the upheaval my grandmother had been going through I was looking for a community that was going to match her personality and her taste. As soon as we walked in the door I could just feel that this was not going to be the place I was looking for. The building and community were fine clean and well maintained it just didn't give me the sense of home that I was looking for. The decorating style did not quite match what my grandmother would have liked. The staff was kind and informative on the tour.

Anonymous

Memory Care

Family/friend

July 6, 2017

2.5 out of 5 stars
Cleanliness
4.0
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
5.0

Shelby Crossing Health Campus the care is very mediocre

My sister was there for 20 days. The first week was good, week two we had to ask for everything, for them to give her a shower, give ice, clean her room. For the most part the day and afternoon shift was nice, but one particular nurse every time I walked in there, she was sitting at the desk texting on her phone. Patient lights were going off and she wouldn't budge. Therapy people were really nice, but after they left early afternoon, the nurses did not get my family member up to do anything. They only shower the patients twice a week. Who does that? It is always a problem it seems with sub-acute rehabilitation centers, my advice, if your love one can do at home therapy or care, do it. We will never go this route again.

Anonymous

Memory Care

Family/friend

July 6, 2017

2.5 out of 5 stars
Cleanliness
4.0
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
5.0

Shelby Crossing Health Campus the care is very mediocre

My sister was there for 20 days. The first week was good, week two we had to ask for everything, for them to give her a shower, give ice, clean her room. For the most part the day and afternoon shift was nice, but one particular nurse every time I walked in there, she was sitting at the desk texting on her phone. Patient lights were going off and she wouldn't budge. Therapy people were really nice, but after they left early afternoon, the nurses did not get my family member up to do anything. They only shower the patients twice a week. Who does that? It is always a problem it seems with sub-acute rehabilitation centers, my advice, if your love one can do at home therapy or care, do it. We will never go this route again.

Anonymous

Memory Care

Toured community

March 15, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Single floor, nice staff & activities, good size rooms

Anonymous

Memory Care

Toured community

March 15, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Single floor, nice staff & activities, good size rooms

Anonymous

Memory Care

Family/friend

October 30, 2015

2.0 out of 5 stars
Cleanliness
4.0
Friendliness
3.0
Value for Cost
1.5
Care Services
0.5
Activities
2.0

Skilled nursing?!

My husband was in rehab there for 3 weeks. Its a beautiful facility but that beauty hides many many problems. Once he finally did get some therapy it was very good but also very minimal. Staffers informed me that its done that way in order to use up each patients allowed days of inpatient therapy according to that pts insurance. They claim to be a "skilled nursing" facility. My husband begain to have increased breathing issues. I asked a nurse to check his lungs. She checked by laying her head on his chest! These so called "skilled" nurses also had no knowledge in how to care for a pt with a feeding tube or a pt that requires oxygen. Ultimately 911 had to be called for my husband. BEWARE before using this facility! Don't be swayed by how nice things look there.

Anonymous

Memory Care

Family/friend

October 30, 2015

2.0 out of 5 stars
Cleanliness
4.0
Friendliness
3.0
Value for Cost
1.5
Care Services
0.5
Activities
2.0

Skilled nursing?!

My husband was in rehab there for 3 weeks. Its a beautiful facility but that beauty hides many many problems. Once he finally did get some therapy it was very good but also very minimal. Staffers informed me that its done that way in order to use up each patients allowed days of inpatient therapy according to that pts insurance. They claim to be a "skilled nursing" facility. My husband begain to have increased breathing issues. I asked a nurse to check his lungs. She checked by laying her head on his chest! These so called "skilled" nurses also had no knowledge in how to care for a pt with a feeding tube or a pt that requires oxygen. Ultimately 911 had to be called for my husband. BEWARE before using this facility! Don't be swayed by how nice things look there.

Anonymous

Memory Care

Family/friend

August 12, 2014

4.5 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0

Great Place

I know any feedback is good as elder parents and their situations can leave you feeling hopeless. We moved my father in 2+ months ago into their assisted living after looking at many, many places. While any new place takes getting used to - he likes it quite a bit and the care there is excellent; and they have been excellent at managing his diabetes too! He says the food leaves a little to be desired, but not horrible and the monthly family brunch and the Friday Happy Hours are a great thing for all the family! If you can get into the facility, i would highly recommend it!

Anonymous

Memory Care

Family/friend

August 12, 2014

4.5 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0

Great Place

I know any feedback is good as elder parents and their situations can leave you feeling hopeless. We moved my father in 2+ months ago into their assisted living after looking at many, many places. While any new place takes getting used to - he likes it quite a bit and the care there is excellent; and they have been excellent at managing his diabetes too! He says the food leaves a little to be desired, but not horrible and the monthly family brunch and the Friday Happy Hours are a great thing for all the family! If you can get into the facility, i would highly recommend it!

Loved one

Memory Care

Family/friend

March 10, 2014

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Good rehab care, expensive assisted living

Our loved one used this facility for rehabilitation care after a hospital visit. The care they provided in the rehab section was very good. The room was very lovely. Because of our loved one’s memory issues, it was a confusing environment for her, but the staff was understanding and tried to make the best of that situation.

Loved one

Memory Care

Family/friend

March 10, 2014

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Good rehab care, expensive assisted living

Our loved one used this facility for rehabilitation care after a hospital visit. The care they provided in the rehab section was very good. The room was very lovely. Because of our loved one’s memory issues, it was a confusing environment for her, but the staff was understanding and tried to make the best of that situation.

Shelby Crossing Rehabilitation

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Shelby Crossing Rehabilitation

Similar communities nearby

  • Find Assisted Living

  • Orchard Grove Senior Living community exterior

    Starting at$X,XXX/mo

    With an ambiance straight from the pages of a storybook, Romeo, Michigan is the perfect place for residents of Orchard Grove Health Campus to continue writing their own stories. Whether they fill their pages with days spent exploring locally-owned orchards and preserved Victorian homes, or...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top