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Signature Pointe

14655 Preston Rd, Dallas, TX 75254

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(866) 374-4058
9.1
Review score
123 reviews
Add review
9.1
Review score
123 reviews
  • 5 star
    60%
  • 4 star
    26%
  • 3 star
    7%
  • 2 star
    3%
  • 1 star
    4%
See all reviews
8.6
Review score
4095 reviews
142 facilities
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Signature Pointe
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Signature Pointe
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Signature Pointe

Welcome to Signature Pointe!

At Signature Pointe, our commitment is to provide residents with the care and support they need to lead rewarding, dignified lifestyles.
Signature Pointe offers seniors independent living, assisted living, skilled healthcare, and Alzheimer's care in a carefully planned locally owned community in North Dallas. We provide a full continuum of care, designed so that individuals can remain within the community as their needs change, without having to compromise their safety or comfort.

Nestled around the White Rock Creek with beautiful woods, a pond and a spectacular courtyard, Signature Pointe represents 'a new generation of retirement living.' Seniors who desire a continuum of on-site services in a beautiful residential-style community will find Signature Pointe has much to offer: activity-filled days and nights, beautiful surroundings, and intergenerational caring. A place one can proudly call home.

Signature Pointe offers residents a full range of services, from independent living to assisted living and skilled healthcare as well as every stage of memory care. This means individuals can remain within the Signature Pointe family even as their needs change, without any compromise to their care and comfort.

This complete continuum of services at Signature Pointe assures peace of mind for residents and their families. By avoiding...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Signature Pointe

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Signature Pointe

9.1 out of 10
Review Score123 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.3
Friendliness
4.4
Care Services
4.3
Staff
4.7
Meals & Dining
4.4
Activities
4.4
Value for Cost
4.3

A Place for Mom has scored Signature Pointe with 9.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Signature Pointe has 123 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 123 reviews

Last Updated: 10/24/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Packard F Anderson

Independent Living

Family/friend

October 24, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

So happy I choose Signature Point

I toured almost 20 properties with my mom and am so glad we found signature. This place has such a good feeling and the fact that they have therapists right there in the building that come to her apt has been everything. [name removed] and the whole team there are so great and really make the place.

SCOTT DAVIS

Not Sure

Toured community

October 24, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Great experience

My mom has been a resident for years and is very happy. She made friends immediately and said she shouldn't have taken so long to move. She loves the happy hours and all the staff there. Everyone is so nice and I've never had a problem with response time. Would highly recommend to other families in the north Dallas area.

Thomas C

Assisted Living

Family/friend

May 16, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Multiple levels of care

Signature Point provides multiple levels of care including one building. A huge advantage

Anonymous

Independent Living

Family/friend

May 5, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
5.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Not perfect but good value.

My mom liked the frequent entertainers. The entertainment was high quality. They do a more organized job on assisted living side of organizing things. They always let the residents do whichever activities even if on the independent living side- she could go to the assisted living activities. Entertainment was especially well liked. Social mixers could be organized to help with making friends. Price was good. The maintenance people were not very available- elevators out frequently, carpet worn especially on resident floors.

Linda K

Independent Living

Family/friend

April 4, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

So thankful for Signature Pointe!

We really don't have any complaints and feel my dad is in a safe environment that cares for him. And he loves the food!! My dad said it felt like his people there. The price was a big part as well.

Carol Richards

Independent Living

Family/friend

December 17, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would definitely recommend Signature Pointe !

My mother is extremely happy at signature pointe! My siblings and I feel very lucky that "A place for mom "suggested signature pointe to us as a potential living facility for our 90 year old mom! She feels safe and very comfortable in her apartment and enjoys all of the meals entertainment and playing games and visiting with her many friends there !

Paul L

Independent Living

June 24, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0

A nice place to live!

Thank you [name removed], for sharing this facility with me. I have visited a couple of places, with a friend. The information and photos provided here sets the bar higher for other facilities. I have a few friends that I will share this site with. I'll be sure to let them know that you are employed there. Thank you again..

Anonymous

Assisted Living

Family/friend

June 24, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Our Family's Experience

I have very mixed feelings about our family's dealings with Signature Pointe. [name removed] , who helped us get lined up for assisted living, was incredibly helpful. I felt like she really cared about our family. I would also say that the therapists were very good. Although we rented an assisted living apartment for a month, mom was never well enough to take possession of it. She remained in skilled nursing/rehab for her less than two month stay at SP, although she was there for about ten days in [date removed] also. Meals were fine, as was cleanliness. The friendliness of the staff varied greatly. Some of them were wonderful and others were awful. As most places are, they were short staffed and mother often was soiled or needed attention for a long time before they would answer the buzzer. Mom would go several days without even a sponge bath. One day I was visiting her and some people from the state were evaluating. After I told them this, things got better for a while. They said this was not in accordance with the rules and state law. A few weeks later, we had been out of town for our son's wedding, and a few minutes after we returned to Dallas I got a call from a nurse that mother had contracted COVID. She only lived for six more days. Of course, they moved her to the COVID ward, but the phones did not work and I could hardly get through to her. Finally I begged nurse [name removed] to see mom, and she allowed me to. I appreciated that. The day before mom lost responsiveness a nurse held the phone for mom to talk to us, and she sounded terrible. I called and called, and finally got through to one of the head nurses. I told her exactly what room mom was in, the last room on the left (I gave her the correct room number) of the COVID ward. The nurse came back and said mom had eaten a good breakfast. I knew this could not be true because mom had not been able to eat much at all the past several months. We got a call late the next evening that mother was unresponsive and they were sending her to the hospital. We immediately went to be with her. After she passed away that weekend, my husband and I went right to SP to pick up her belongings. They had misplaced all of her clothes and gave me someone else's. I noticed this on the way to the car, so I took them back in and donated them. It was really hard to get through to staff, and I felt they were not upfront with me about mother's condition. That is a painful memory. We went with SP because it is a nice facility, and it's hard to find retirement facilities that offer independent, assisted living, rehab, and skilled nursing.

Linda K

Independent Living

Toured community

June 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Best move for my dad!

Needed to find my 93 year old dad a place with 3 meals, 24/7 on site staff and a close distance from our house . Signature Pointe has exceeded our expectations in the care he receives, the fellowship he is having, and the wonderful meals he is now being provided. While they do have a car service to get residents where they need to be during the day, I do wish they had a bus and more outside the facility activities. But my dad is extremely content, and I do believe that moving him there has increased his quality of life. And for that, I am very thankful!

Tom C

Assisted Living

Family/friend

April 21, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I trust Signature Pointe with my mom!

My mom needed Assisted Living so I looked for these things: her safety, good care, and an environment where she can be happy. Due to a fall mom needed Rehab care first and Signature Pointe is the only place I've seen that provides all levels of care. We spent a month in their Rehab and I got to see firsthand the level of medical care and custodial care that they provide and was very impressed. When released from Rehab we simply moved downstairs to Signature Pointe Assisted Living which was much less traumatic than changing places. The level of care is excellent and the food is pretty good. The staff is very friendly and helpful and it's clear they truly care about what they do. They treat their residents with respect. Mom is kinda picky but she is very happy with Signature Pointe and everyone on the staff. She's meeting other residents that say the same. The old saying is true: Mom's happy so I'm happy! Thanks Signature Pointe.

Anonymous

Independent Living

Family/friend

April 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Our Experience

They did a great job, when we were looking, to make us feel welcome. The move in process was extremely easy. My mother's movers were able to get everything in easily in a couple of hours. The staff is all lovely. She is very pleased with housekeeping. Since she is in independent living, we do not have too much communication with them but when we have needed to in has been fine. The only improvements I could think of is maybe some more fun outings (they do not have a bus at this time, so outings are limited.) and possibly more/better exercise equipment and room (but would they really use that?!). It is taking my mother some time getting used to the facility and making friends as expected, but overall the experience has been very, very good.

Anonymous

Assisted Living

Family/friend

March 11, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
2.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

hasn't been a pleasant experience

New director of AL is helpful and nice. Maybe she can make an impact. However the facility doesn't have a caring culture, no staff and resident relationship development. Too big a facility and help and care is spread thin.

Anonymous

Assisted Living

Family/friend

February 28, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Assisted and Memory care worth a tour

Visited 5 assisted living and memory care places and ended up choosing Signature Pointe for my mother. Signature Pointe is an all-in-one facility with rehabilitation and skilled nursing. I ended up choosing it not only for its location but for its staff and comfortable setting, i.e. dining area, courtyard, plenty of lighting, etc. The 1BR apartment had plenty of room for her furniture. Honestly, the apartments are a bit dated, but that's not what I cared about most. The staff for assisted living are all very welcoming, engaging and willing to work out the best path for senior adults to be in happier place. Talking with some of the residents, they seemed to be very happy at Signature Pointe. After initially moving my mother in, [name removed], the sales rep, went out of her way to help my mother transition from rehab at another facility to the assisted living floor. She sold me on how much they try to engage with the residents and provide the care they need. [name removed], the Director of Nursing, is very transparent, communicative and willing to discuss the best care plan needed for my mother whose both mental and physical health were unfortunately declining fast. It's only been less than a month, but I would certainly refer Signature Pointe to others as an option.

Pam F

Assisted Living

Family/friend

January 5, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Review for Signature Pointe

The location was very important to us. It's located very close to where she's been living for the past 20+ years, so a familiar 'neighborhood'. It's also close to my brother's office, so he can check on her easily. The price special they ran was what enabled us to be able to make the decision though. We felt the value for the money was very good. We liked the overall feel of this community already and when they lowered the monthly price, we wanted to act right away.

Anonymous

Independent Living

Family/friend

September 14, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A great place live with activities for everyone!

Mom is very happy at Signature Pointe community and is enjoying the meals that are prepared as well as the different activities. The different activities they have going on for the residents is Canasta, Bridge, Book Club, Bible Study, Beading, Movies, and Happy Hours. Our loved one is kept very busy

Anonymous

Assisted Living

Family/friend

June 2, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

'A pleasant community

Signature Pointe has great staff but there has been some turnover which I hear is common. My Mom has had some health issues so she really hasn't ventured out yet. She likes the food for the most part and they have been accommodating to her health and delivered the food to her room which has been very generous. She is improving and should be able to experience it all soon.

Anonymous

Assisted Living

Toured community

May 25, 2023

5.0 out of 5 stars
Verified Review

Tour experience

I loved what I saw from Signature Pointe! The main reason we did not choose them was just locality, but the tour was easy to set up and they worked quickly. I appreciated that once we chose another facility, all communication from them stopped.

Anonymous

Assisted Living

Family/friend

April 27, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

a nice community with areas of improvement

What we like about Signature Pointe community is the location. Areas we think they could make improvements - they could have a new resident initiation, better communication and resident advocate.

Shawn P

Assisted Living

Family/friend

December 23, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellence personified

The staff is super friendly and helpful. Grandmother is happy with the fun and games provided by the staff. The facility is kept clean and sanitary. Of all of the assisted living facilities in the area, this one is the best.

Jordan R

Assisted Living

Family/friend

December 22, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing Staff!

My mom was in the skilled nursing for almost 2 months after a stroke. All of the staff was so great to my mom and our family. we then transitioned to their assisted living and have loved it ever since!

Signature Pointe

Neighborhoods

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Map of the neighborhood around Signature Pointe

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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