551 E Evergreen Avenue, Wyndmoor, PA 19038
Anonymous
Child of resident/client
Overall Recommend
What I appreciated the most was the affordable cost of care. I wish they paid more attention to hygiene. But the staff is great at calming the residents down during meltdowns.
Read all reviewsSpringfield Senior Living
At Springfield Senior Living, residents experience a nurturing balance between mental stimulation and peaceful relaxation. This senior living community is nestled within a wooded acreage in a quiet, suburban neighborhood. Located right across from the community is a rehabilitation hospital that allows residents’ needs to be addressed in a convenient and timely manner.
This community is located at the northern edge of Philadelphia, Pennsylvania, providing residents and their visiting loved ones with access to a wide variety of conveniences. There is a variety of other hospitals and health centers in the area that surround the community with the types of care residents may need. In addition, residents and visitors alike can choose from the many local and chain dining options to spend some quality time with others. Philadelphia is also home to several public parks, golf courses, and the Woodmere Art Museum.
Springfield Senior Living provides a continuum of care services that allow residents to comfortably age in place. From independent living to memory care, elder family members are well-taken care of in this facility. All residents can take advantage of amenities such as social activities and a wide range of medical services. For light physical activity, pleasant walks can be had...
Springfield Senior Living
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Springfield Senior Living
A Place for Mom has scored Springfield Senior Living with 7.7 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Springfield Senior Living has 43 reviews with an average "overall experience" of 3.3 out of 5.
Anonymous
Memory CareOctober 17, 2025
There wasn't very many things nice about the place only the price. It was dirty, the food was absolutely horrible. [name removed] was there from the beginning of November to the end of June. I don't know if they ever cleaned his room. Many many of the rooms don't have heat or air conditioning. It was just a horrible experience. The staff was very nice, but they can only do so much
Anonymous
Memory CareFamily/friend
October 14, 2025
1 can I rate it at zero, it is the worst place I have ever seen. The place is dirty the food is awful, there's not enough staff and the ones that, on the 3rd floor. Did little or nothing. Mice running around the floor was dirty. My husband was a fall Risk he entered up and temple hospital with the brain bleed. I would not recommend that place for an animal. Our family would not recommend Springfield , senior living through anyone that cared about the loved ones. It needs improvement in every area
Sherri
Assisted LivingFamily/friend
September 29, 2025
Drop in unannounced. The place was cleaned on the day of my visit, when they took me up for the tour they staged activities. Once mom was moved in activities were not happening, the place and the residents were NOT clean. Meals were inconsistent. Some day they had prepared meals other days quick items out of the can like spaghetti O's. In addition to what I listed, the facility was specifically the resident dining area was not clean. The chairs, which were frequently urinated on were not wiped down after a resident had an accident. The tables in the dining area were never wiped down before or after meals. One month into my mother moving in she was not put on the schedule for baths. No one could confirm if she had received a bath so I bathed her.
Anonymous
Assisted LivingFamily/friend
August 12, 2025
A few of the staff are helpful. But most don't seem to care. Activities are not engaging. Food is mediocre at best, usually cold. They do not always have an alternate. Usually it is something different than their posted menu.
Anonymous
Assisted LivingFamily/friend
August 6, 2025
It was a nice facility with friendly staff.
GGN
Memory CareFamily/friend
May 15, 2025
The price is what drives you to this facility. You also get a pretty good sales talk from the marketing director. The facility director is good and caring as is the wellness staff and some of the attendants. Unfortunately, some of the attendants are just warm bodies taking up space, especially on the 3rd floor. The facility is severely understaffed which may account for the disengaged staffers you will encounter. I blame the owners more so than they staff. It wouldn't take much to make sure the residents rooms are clean and don't smell. I routinely clean my father's room. I did it when he was in independent living and I almost need to bring my own cleaning supplies now that he is in memory care. Maintenance is a joke. There is an elevator that has been out of order for at least a month!! One New Years Eve, the power went out....only there, nowhere else in the neighborhood. They had to bring in generators and they called some family members to come get a few residents.
Anonymous
Memory CareFamily/friend
May 1, 2025
What I appreciated the most was the affordable cost of care. I wish they paid more attention to hygiene. But the staff is great at calming the residents down during meltdowns.
Kate
Assisted LivingFamily/friend
May 1, 2025
Lobby is clean. Other common areas have a distinct smell. Elevators are dirty and smell. Trash from residents room not regularly emptied. Can find bags of trash put out by residents. Apartments get a wipe/swipe. Trash cans in rooms missing trash bags. Trash with soiled material like depends and liners left in room. Soiled clothes from fecal incontinence not placed in plastic bags. Quality of care is Inconsistent and dependent on individual. Very understaffed. 1 care giver per floor!!! Plus 1 med tech. My mom has unfortunate incontinence issues. They do not round regularly and it can take 45 plus minutes for someone to come. So if you can't wait you're out of luck. Staff is not visible on the floors. They seem to congregate on the first floor or somewhere 5. Admin a 4 they listen to concerns. Some resolved easily and others you get an excuse. They are frequently out of basic things like condiments, sugar, milk. They do not offer multiple options so if you can't chew or easily digest what is offered you're out of luck. Food is also regularly cold. Not cooked at order or plated at the meal. Done ahead and sitting out. Cost is a good price but the quality of what you get is poor and that is just a reflection of cost. You get what you pay for. Unfortunately our budget is tight. While this is affordable, the services you get on paper seem great but the quality of what you are getting is poor. The building is old and the grounds are old. The exterior needs a lot of work. There is insufficient lighting in the parking areas so leaving when it is dark is unsafe. The parking area is limited and has many potholes. My parents got a bigger room with lots of sunlight which they didn't have. There are many things that would be more acceptable if the care was better. When you know your parents are safe and watched over you can overlook other things. The trade off of dealing with staff that is sparse and generally less caring than where they were has been a struggle. While there are some generally good staff, it's hard to deal with the less caring staff. This facility was also set up for independent living. So the configuration of things like bathroom and kitchenette are difficult to navigate. Had we known the extent of the issues we wouldn't have been surprised. More like buyer be aware. They consider 1 aide per floor to be adequate. There are probably 20 apartments on the floor. So definitely staffed more for independent living than for assisted living. Unfortunately we've experienced the drive of the salesperson to get you to move, saying things that turned out not to be true. And we were pretty clear about my mom's needs and that my dad was also deteriorating.
Anonymous
Assisted LivingFamily/friend
March 26, 2025
There needs to be better communication between the food service staff and the nurses about residents' dietary needs because it's not realistic for dietary to rely on the residents (who are aging, and may have memory issues) informing them of what the can and cannot eat.
Patty L
Assisted LivingFamily/friend
January 22, 2025
Staff is extremely friendly and helpful Look like there are plenty of activities for people to do My family member moved in, became friends the very first night at dinner with other people and she seems to really be happy there
Linda E
Independent LivingFamily/friend
December 6, 2024
Springfield misled us. Quoted a price, then changed after first month was paid. Not cleaned properly. Dining room floor was sticky. Never received the alert system. Menu didn't match what was posted. The majority of the workers were very nice. Management was not receptive to issues that needed addressing. Security was not good, people could come and go at all hours. No one at front desk at night.
Mark D
Assisted LivingFamily/friend
April 4, 2024
Upon entering the facility, [name removed] (my sister and new resident) was put in a unit with no heat. When we visited the unit, there was heat. However, the heat was not working when she moved in. Management knew there was no heat but said nothing. Since then we've experienced no land-line phone in the unit (still no phone). A missing window screen. Most repairs are minor. But these type repairs make a person's residence difficult. It seems Management is trying to upgrade the building, however the, "turn-around-time is too long. No one keeps residents (or their family) up to date on repairs. The staff is extremely helpful. Everyone seems to go out of their way to help residents and their loved-ones. Addressing issues in a faster pace would DEFINITELY satisfy all involved. Obviously repairs will be needed in such a facility. The way it's dealt with will determine how an individual feels about the facility.
Anonymous
Independent LivingFamily/friend
March 20, 2024
The price was great and overall it was a decent place. The rooms were bright and a good size. Some of the staff were so wonderful. My mom complained about the food. The facility was clean but older. It was perfect for our needs and was the right price for my mom. We were happy with the care she received there. There was some lack of communication that I think could be an area to improve upon but overall it was a positive experience. It was a nice place that worked for my mom. She was able to live independently with things like preparing food and doing laundry and cleaning taken off her plate. The staff was friendly and caring and did their best to make it a comfortable place for my mom. When she got sicker and she needed more help, they were able to assist her while still allowing her independence and dignity.
FG
Assisted LivingFamily/friend
January 22, 2024
They were pleasant, professional. They could answer questions and if they did not know they answer, they found someone that could answer the question. I would highly recommend Springfield Senior Living.
Anonymous
Independent LivingFamily/friend
January 19, 2024
I feel that my loved one is satisfied with the facility. A few issues I could make note on is that the kitchen must have trouble staffing enough help, so meals run late sometimes. I know they had no heat and no hot water, as well. Not the fault of facility, but a rough couple weeks. Looking forward to things going uphill. The staff are very pleasant.
Anonymous
Independent LivingResident/client
November 7, 2023
Big apartments, nice views and beautiful grounds. The staff could empty trash in the apartments every day and mop floors once a week. The staff very friendly and make a point to call you by name. When it comes to the activities, the staff goes around to apartments to let us know if a movie is playing, activity going on, or if it's happy hour. Food is horrendously awful. Have spoken to the person in charge of dietary with no change. Spoke to the overall director who seemed concerned but no changes. Having a food committee meeting on [date removed]. We will see if anything can be accomplished!!!
Anonymous
Memory CareFamily/friend
September 8, 2023
Overall, Springfield has great potential once they get the staffing they need. Most of the staff are very friendly and caring. They interact positively with the residents and are understanding of their needs. With additional staff (and on-site security) the ratings would be much higher. There is a need for more trained staff or training in general at the facility. Especially in food service. Their seem to be a need for organization in food management. The on site menu does not always reflect what is available to be served. The Director does have regular meetings with residents to get their feedback/complaints and try to address them. would recommend it to other families for consideration.
Linda
Assisted LivingFamily/friend
August 24, 2023
They tell you what you want to hear while there, received a bill for we don't know what & can't get a call back to answer our questions about this bill. I took care of every amount they requested & she owes nothing so would like to understand this bill, we called 4-5 times & no return call. The food is out of a can & bag they don't have cooks just people following directions. Smoke detectors on first & second floors have bin chirping for a month. [name removed] is paying over [fee removed] a month because their doctor thinks she needs meds that her personal Dr didn't find & they have to administer them
Anonymous
Assisted LivingFamily/friend
August 17, 2023
Unfortunately I would say it wasn't a good situation for loved one personally. She declined rapidly there and it was torture for me realizing the care wasn't going to be what I'd hoped. But in the end, I know they did more than they were obligated to, and I am grateful to them for what they did do for my loved one.
Anonymous
Assisted LivingToured community
April 21, 2023
Our family had an in person tour with Springfield Senior Living and we really enjoyed the admission person at the community, but the community just seemed to be pretty run down, old and dark. We do however recognize it is a real challenge to adapt or upgrade an old or historic building.
Springfield Senior Living
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.