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Sterling Inn

17738 Francesca Road, Victorville, CA 92395

For pricing & availability:
(866) 374-4058
9.4
Review score
76 reviews
Add review
9.4
Review score
76 reviews
  • 5 star
    70%
  • 4 star
    20%
  • 3 star
    3%
  • 2 star
    0%
  • 1 star
    7%
See all reviews
8.2
Review score
1007 reviews
38 facilities
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Sterling Inn
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Sterling Inn
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Anonymous

Child of resident/client

4.0 out of 5 stars

Nice Facility, caring people.

I don't know how much this helps but my score on the administration was affected by the fact that they've had a lot of turn over and have been making changes which are hard for the elderly. The jury is still out on whether the changes are good or bad in the long run. I'm hesitant to comment about much more because we have had problems due to my mother's mental state, nothing to do with the facility. I feel like overall the facility is very good.

Read all reviews

Sterling Inn

Sterling Inn is an assisted living community offering thoughtful care in the warm city of Victorville, California. Situated less than a five-minute drive from Spring Valley Lake, Mojave Narrows Regional Park, Meadowlark Park, and Spring Valley Lake Country Club, the prime location offers plenty of nature activities for residents to enjoy in their spare time.

Featuring a stately entrance, the community offers a grand, warm welcome to residents and visitors alike. Purposefully designed, luxurious amenities are offered for resident’s enjoyment. They can spend time in the expansive library, lavish salon, or in the parlor where residents can enjoy gathering or playing games.

The amenities and activities may catch residents’ eyes first, but the most important feature is the attentive care. The care staff is happy to assist with daily living activities while following residents’ unique routines. Plus, 24/7 licensed nurses are there to oversee care and offer regular health screenings.

To round it all out, the community offers gorgeous floor plans including options for studio and one-bedroom apartments. Each apartment comes with a kitchen, closet, bathroom, washer and dryer, and a patio or deck. The spacious one-bedroom even comes with a den for lounging.

State licensing information

To explore the licensing information and compliance histories...

Senior living options offered

  • Assisted Living
  • Independent Living

Sterling Inn

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Sterling Inn

9.4 out of 10
Review Score76 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.5
Friendliness
4.6
Care Services
4.5
Staff
4.7
Meals & Dining
4.5
Activities
4.5
Value for Cost
4.4

A Place for Mom has scored Sterling Inn with 9.4 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Sterling Inn has 76 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 76 reviews

Last Updated: 9/23/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 23, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I would recommend Sterling Inn.

My dad loves it there and yes we would recommend Sterling Inn to other families based on the experience so far.

Anonymous

Independent Living

Family/friend

September 16, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
3.0
Meals & Dining
4.0

Nice Facility, caring people.

I don't know how much this helps but my score on the administration was affected by the fact that they've had a lot of turn over and have been making changes which are hard for the elderly. The jury is still out on whether the changes are good or bad in the long run. I'm hesitant to comment about much more because we have had problems due to my mother's mental state, nothing to do with the facility. I feel like overall the facility is very good.

Suzanne M

Assisted Living

Family/friend

August 11, 2025

4.0 out of 5 stars
Verified Review

We are very happy

I love the whole staff. Yes we love the facility.. I would recommend this for for all the compassion.

Anonymous

Independent Living

Resident/client

May 28, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Sterling Inn

Even though it is expensive just looking at the figures. Considering I have no utilities and food is provided. It is a great deal. Yes, we would recommend this community to other families based on the experience so far.

N/a

Independent Living

Resident/client

December 31, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Unprofessional management people from “Washington”

Worst experience ever my grandma is a resident here. The management that came in from Washington is so unprofessional. My grandma said since this new management came in everyone is being harassed. Treating people like they are nothing. They try to one up everyone. They kept the Christmas donation that the residents left for the workers and didn’t even throw a Christmas party for their workers like other years. [name removed] was amazing I don’t know what they think they could come in and fire everyone. WORST place do not recommend.

Kim D

Assisted Living

Family/friend

December 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

We love Sterling Inn

Sterling Inn is a beautiful and clean place. The Staff is always friendly and caring. The residents are also very nice and happy. Lots of great activities and different rooms to play cards in, watch the big TV, play pool, or sit outside. We love it!

Vicki K

Assisted Living

Family/friend

November 6, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Sterling Inn

It's a very friendly community. It was the nicest one I saw and it was the most affordable.

Robin

Assisted Living

Family/friend

October 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Dad is happy

Only thing I can say. The rates keep going up, it's getting a little expensive to stay there now. Hopefully, it'll work out. my dad like staying there. Staff is great, really good to my dad

Anonymous

Assisted Living

Family/friend

June 19, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

The staff at Sterling Inn are very helpful during the move in as well as for daily living. This is my parents favorite of the places they've lived from Ohio to Las Vegas to Victorville, Ca.

Anonymous

Assisted Living

Family/friend

May 30, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Review for Sterling Inn

I would & have recommended it. It's the best one around here. I don't know about out of the area. It is a difficult decision moving a loved one from their home & Mom was no exception. But she adapted very quickly, made friends, & loved it there. It's not perfect, but nothing is anyway.

SA

Assisted Living

Family/friend

May 13, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Sterling Inn

My husband loved being there at Sterling Inn. The only time he ever complained was when his level of care went up. Sometimes when he would ask for assistance it would take an unreasonable length of time before he got the help or assistance he needed. Otherwise he said it was a good place to live. He made some good friends. Activities were enjoyable. Holidays and special days of the year were observed with appropriate activities. Also, it was always clean, meals were good and better than he expected.

Norma

Assisted Living

Family/friend

May 7, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly staff

Besides being very friendly, staff also remembers family members names! Very impressive. If the staff has any concerns regarding my Mom, the staff immediately calls me right away, and if they cannot get ahold of me they call my daughter. A variety of meals are provided to meet everyone's needs. I feel this is one of the most important one of all because it motivates everyone's social emotional needs! These activities help my Mom and others think positive, It helps strengthen their brains, and something to look forward to! BINGO. It's a little pricey but, we get what we pay for and are very happy with the services. Everyone there is treated like kings and queens! Having a shuttle to take them for an outing is very convenient as well. A suggestion, a movie theater every other week would be nice. Overall, we are very happy with the staff and services at the Sterling Inn!

Anonymous

Assisted Living

Family/friend

April 2, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Review for Sterling Inn

Exterior lights need to be fixed for security of staff and residence. The floors and kitchen need regular scrubbings. Dust control at the neighboring concrete plant needs to be addressed, along with speeding 70+ mph vehicles on Ridgecrest Road. With the exceptions of the above mentioned wish list, the Sterling Inn is a gem. I would gladly volunteer my time to address the issues as the focus is on love and compassion is the first priority at the Sterling Inn by its staff.

Jana

Independent Living

Family/friend

March 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Definitely recommended

Everything is great, my mother in law loves it there! I would definitely recommend this facility to others.

Sheryl

Assisted Living

Family/friend

March 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Our Experience

Everything was bright and clean. The staff was friendly and helpful. My loved one was impressed with the food selection. It made her last days with us much easier. I feel like I made the right choice.

Kathy

Assisted Living

Family/friend

February 20, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Sterling Inn

They are wonderful to work with, [name removed] is awesome and took her time to show us several times before we finally decided! It is clean, does not smell and the staff is very friendly with everyone. We felt very welcome.

Anonymous

Assisted Living

Family/friend

December 7, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Sterling Inn review

What has made Sterling Inn such a great experience so far is the staff. The staff is very friendly and welcoming, and was very good at, including my grandmother and the different activities and getting her out of her room.

Lynn

Assisted Living

Family/friend

November 30, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

Highly Recommend Sterling Inn - best in the High Desert!

I was so impressed with the care and thoughtfulness given to my loved one at Sterling Inn. Very happy with it! I would highly recommend this facility to anyone looking for a place in the high desert.

Norma

Assisted Living

Family/friend

July 19, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A great place for loved ones

The place is very clean, the staff is very friendly, and my Mom enjoys playing cards and BINGO!!! I really appreciate that the staff reminds everyone which activities are about to take place and when it's time to eat. The Sterling Inn gives my family and I a peace of mind knowing that my mom is being well taken care of 24/7. In regards to the price it's a little expensive. Therefore, between my daughter and I , we give my Mom her meds and do her laundry to save some costs. My mom hasn't had the opportunity to go for an outing on the shuttle, but looks forward to it! Thank you all staff at Sterling Inn for doing such an amazing job!

Daniel

Assisted Living

Family/friend

June 1, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Loving and Caring Environment

It's been an awesome experience after being traumatized at the Desert Horizon Residential Care nightmare! The staff is amazing at the Sterling Inn Community. I wish there were an expanded service for the elderly, they need representation when so many have predatory children and cons at every turn. At 55 years old now, I don't have a good outlook on life in America as a senior living to their 70s.

Sterling Inn

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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