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StoryPoint Naperville

504 N River Rd, Naperville, IL 60563

For pricing & availability:
(866) 374-4058
9.7
Review score
145 reviews
Add review
9.7
Review score
145 reviews
  • 5 star
    61%
  • 4 star
    29%
  • 3 star
    8%
  • 2 star
    1%
  • 1 star
    1%
See all reviews
9.5
Review score
11059 reviews
122 facilities
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StoryPoint Naperville
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StoryPoint Naperville community exterior
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street view of StoryPoint Naperville

Anonymous

Child of resident/client

5.0 out of 5 stars

StoryPoint Naperville experience

Staff is really friendly, the food is really good, amenities are great for my parents and the hair salon my mom loves. Dad really likes the veterans rooms.

Read all reviews

StoryPoint Naperville

Welcome to StoryPoint Naperville, a senior living community that offers independent, enhanced living, assisted living, and memory care services. Located in Naperville, Illinois, the community offers a wide range of services that allow seniors to make the most out of their retirement.

Residents at StoryPoint Naperville will also have plenty of access to community amenities. Running daily errands is easy with grocery stores, banks, and pharmacies nearby. For a fun day out with friends and family, visit local shopping centers, take a walk at local parks, or grab a bite to eat at one of the many restaurants.

Independent living is for individuals who want the privacy of an apartment home with the added benefits senior living offers and enhanced living is to promote the highest level of independence for individuals who need a little extra help. Both living options include meals, housekeeping, maintenance, transportation, activities, group outings, fitness programs, and educational seminars.

Residents at StoryPoint Middletown will have a variety of floorplan options to best their lifestyle needs. Choose from apartments that feature open wheelchair-accessible spaces, kitchens, and private outdoor spaces.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Illinois, visit the

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

StoryPoint Naperville

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for StoryPoint Naperville

9.7 out of 10
Review Score145 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.6
Friendliness
4.6
Care Services
4.3
Staff
4.7
Meals & Dining
4.2
Activities
4.5
Value for Cost
4.3

A Place for Mom has scored StoryPoint Naperville with 9.7 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, StoryPoint Naperville has 145 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 145 reviews

Last Updated: 10/16/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Family/friend

October 16, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

StoryPoint Naperville experience

Staff is really friendly, the food is really good, amenities are great for my parents and the hair salon my mom loves. Dad really likes the veterans rooms.

Anonymous

Assisted Living

Family/friend

September 29, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
4.0
Staff
2.0
Meals & Dining
3.0

Nice community that has some room for improvement.

The caregivers are nice and seem to genuinely care about my father. The community as a whole is clean, and the residents are friendly. I feel that they can work on their communication with staff and families.

Anonymous

Assisted Living

Resident/client

September 25, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

StoryPoint Naperville

We are at StoryPoint Naperville for almost a year. It is a good place for senior living. Caregivers being on site is an advantage. Supporting staff is good. Both my wife and I are vegetarians. The meals, most of the time, do not include vegetarian choices. We would like more choices. Except for meals it is a good place. For the food, we are vegetarians. Most of days we eat, PBJ, English Muffins, Grilled cheese sandwich because of lack of variety in the menu. Some times we have Italian dishes and we enjoy them. They need to diversify vegetarian menu.

Robin OBrien

Independent Living

Family/friend

July 28, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Take 2

The process to get into Storypoint was nice and relatively smooth. The location was good. The amenities are in line with what we were looking for. The adjustment period is going well overall. It is the only property that met our criteria for an age in place facility.

Donna O

Independent Living

Resident/client

July 28, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Storypoint of Naperville

Storypoint is clean and updated. The girls who cared for my stepmom were kind and concerned. She was there for 6 years and the facility stayed consistent. Directors, [names removed] were excellent in listening and communicating.

Bonnie M

Assisted Living

Resident/client

July 2, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent Service

I love this place, have lived here for a year. The best part are the people that work here. They do a great job and genuinely care. Latest example when my ac went out in +90 weather they fixed it. took 4 visits (on a Sunday)

KH

Assisted Living

Family/friend

April 28, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring courteous staff.

I didn't actually eat any of the food but it smelled good the couple of times I was there. My aunt could be very difficult and the story point staff was more than accommodating and was very helpful with her. I found all the staff to be very friendly and help me through the transition of being able to move her in even though I did not live in the Chicago area. When my aunt fell or had other problems they were prompt to call me and let me know what was going on. When my aunt would call me eight times a day telling me her phone wasn't working. They were very gracious and going in there and checking on her phone and seeing if there was anything they could do. Basically I can't say enough good things about story point. I don't think my aunt got the full enjoyment out of it because by the time she went in there she already had some mental decline, but it looked to me like the other residents. Thoroughly enjoyed the activities, the gatherings and getting together in the various cafes.

Anonymous

Assisted Living

Family/friend

January 29, 2025

5.0 out of 5 stars
Verified Review

Friendly and Caring Staff

I would highly recommend Story Point. The staff is very friendly and caring. My mom loves the food. The activities are ok (mom is still getting used to everything). When I was pricing various options, Story Point was very reasonable compared to some other locations. I would give it an overall rating of 5. My mom hasn't been comfortable going out on any trips yet.

RAJ RAJKARNE

Independent Living

Resident/client

December 5, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

First Experience

StoryPoint Naperville is a very good place as a senior living community. I have been living here with my wife [name removed] since last two months. The staff and caregivers are caring and very helpful. We are vegetarians and are having difficult time with meals. The chef is trying to be helpful. However for most of the meals (lunch and dinner) rarely there is anything to choose from entrees. We are ordering our meals from side dishes and supplementing them with yogurt and fruit juices.

Anonymous

Assisted Living

Family/friend

November 26, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for StoryPoint Naperville

I would recommend. Only issue was not being clear on veterans benefits being available for her care I paid a lot out of pocket and ended up getting her approved at the nursing home for Medicaid. I budgeted based on having VA money applied, as that was our understanding in the sales process.

ML

Assisted Living

Family/friend

November 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Review for StoryPoint Naperville

It's a beautiful place full of great caregivers. We picked this community because of the location, the appearance and cleanliness of the facility and the people.

Anonymous

Assisted Living

Family/friend

November 4, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

High turnover of caregivers

The biggest issue for us has been the caregivers. They use an outside company and there is always huge turnovers not only with caregivers but also managers My brother has already suffered an injury due to caregivers not carefully working with him and lifting him by his arm causing him injury to bicep tendon. I would not recommend these caregivers.

Maureen A

Assisted Living

Resident/client

September 10, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I love the garden's and the Gardening club.

Chris T

Assisted Living

Resident/client

September 10, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I like being able to help out with activities and being involved with the events.

Evelyn M

Assisted Living

Resident/client

May 29, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
3.0

Resident

It was a very great experience. I will come back if I can. Too many people making the food and even different ingredients. It's never the same.

Anonymous

Independent Living

Family/friend

May 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A great place for social senior

5 for all. They are very happy, love the activities, staff and food. We are comfortable with the safety and security. Only complaint has been some maintenance issues (elevator out for awhile, cable was out for awhile, some plumbing issues). All were resolved but dad felt they took too long to resolve.

Anonymous

Assisted Living

Industry reviewer

May 10, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Therapist

Worked with residents. Cooperative, motivated, & determined to achieve higher level of function.

Charlyne O

Assisted Living

Industry reviewer

May 10, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

SLP

Engaging activities, friendly staff, clean, hardworking housekeeping.

Monica

Assisted Living

Family/friend

April 2, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

THE LIFE Of my FATHER AT STORYPOINT

MY FATHER IS IN HIS THIRD YR. AT STORYPONT, DURING THAT TIME BOTH HE AND I WERE EXCEEDINGLY HAPPY WITH ALL ASPECTS OF HIS STAY THERE. ISSUES STARTED WHEN THE SERVICES OF LAURES HOME HEALTH BECAME NECESSARY, MULTIPLE FROBLEMS OCCURED WITH LITTLE RESOLUTION. HE IS NOW IN MEMORY CARE 4 I WOULD NOT BE MORE THRILLED, HE'S EATING BETTER THE STAFF IS FABULOUS IN EVERY REGARD & HE'S GETTING THE ATTENTION HE NEEDS. In HAPPY HE'S SUPERVISED SAFE & STAFF RESIDENT RATIO IS PERFECT. I WISH VERY FREQUENTLY

Anonymous

Assisted Living

Family/friend

February 29, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Recommended

Staff go out of their way to make living here as pleasant and positive as possible for the residents. Staff are attentive to the family's needs and concerns. Housekeeping works hard to keep the facility clean and appealing for the residents, families, and staff. The food could definitely be improved. Runs hot and cold, up and down. Many residents complain often. Overall, I would recommend the facility. It definitely checks 4/5 of our family's priorities for moving our mom here. If the food was consistently better, it would get 5/5.

StoryPoint Naperville

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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