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Sunol Creek Memory Care

5980 Sunol Blvd, Pleasanton, CA 94566

For pricing & availability:
(866) 374-4058
8.0
Review score
32 reviews
Add review
8.0
Review score
32 reviews
  • 5 star
    71%
  • 4 star
    13%
  • 3 star
    0%
  • 2 star
    3%
  • 1 star
    13%
See all reviews
7.9
Review score
398 reviews
32 facilities
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Sunol Creek Memory Care
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Anonymous

Spouse or partner of resident/client

4.0 out of 5 stars

Experience, good, room for improvement.

Sunol Creek is a lovely facility with some very wonderful care givers. Unfortunately for my husband, it is not working. He has Parkinson's with dementia and has taken numerous falls while in their care. His needs are just too much for them so we are looking for something more intimate. I would give them a 4. We have only been there just shy of [time frame removed}

Read all reviews

Sunol Creek Memory Care

Sunol Creek provides compassionate care for those with Alzheimer’s disease and other related dementias. Since our opening in 2014, our community has established itself as the East Bay’s premier place for Memory Care, proudly offering dedicated support for families in Pleasanton, Livermore, Dublin, and Fremont. Sunol Creek is conveniently located one mile from downtown Pleasanton and is easily accessible from I-680 for residents from the Castro Valley, San Ramon, and Danville, CA areas.
Sunol Creek was purposefully built for Memory Care. Our warm, inviting, homelike environment features two care neighborhoods of 20 residents, each having its own internal courtyard, circular indoor walking path, ample natural lighting, an activity room, integrated nurse call/delayed egress door systems and three different floor plan options to accommodate different needs and budgets.

Our LifeCycles™ Wellness Program helps residents make the most of every day through a thoughtfully planned calendar of life enrichment activities that nurture all four dimensions of senior wellness: physical, social, spiritual and intellectual.
Our dedicated team is committed to helping all residents enjoy full and meaningful lives. In addition to our signature wellness and life enrichment program, we provide exceptional on-site health services.

We take great pride in the reputation our team has earned. Sunol Creek...

Senior living options offered

  • Memory Care

Sunol Creek Memory Care

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Sunol Creek Memory Care

8 out of 10
Review Score32 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.6
Friendliness
4.6
Care Services
4.1
Staff
3.9
Meals & Dining
3.9
Activities
4.0
Value for Cost
4.2

A Place for Mom has scored Sunol Creek Memory Care with 8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Sunol Creek Memory Care has 32 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 32 reviews

Last Updated: 9/19/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

September 19, 2025

4.0 out of 5 stars
Verified Review

Experience, good, room for improvement.

Sunol Creek is a lovely facility with some very wonderful care givers. Unfortunately for my husband, it is not working. He has Parkinson's with dementia and has taken numerous falls while in their care. His needs are just too much for them so we are looking for something more intimate. I would give them a 4. We have only been there just shy of [time frame removed}

Anonymous

Memory Care

Family/friend

June 18, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Experience at Sunol Creek

Make sure you understand everything you are responsible to pay. I had a misunderstanding about personal briefs such as “Depends”. I thought they supplied for the cost of the room and board. They also had an almost total turnover of the Admin. Staff the second month. They could have a little better communication with the residents’ family. The staff is very friendly and tries to make you feel at home.

Chris B

Memory Care

Family/friend

September 11, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The personalized care in this facility has been above and beyond my expectations.

My mom seems to be thriving there, now my anxiety lies in the fact that I think she won’t want to come home! I would recommend this place with 100 stars their personalized care. 200 characters huh? The grounds are well-maintained and the cleanliness is way above my expectations. I appreciate the personal care and communication I receive from our coordinator. The staff at the main desk is always pleasant and accommodating, I get the feeling that everybody enjoys working there. Although the cost was out of my personal price range, it was well worth it to know that my mom was receiving care and I feel like the staff and everyone involved really cared about her

Anonymous

Memory Care

Family/friend

May 2, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Recommended

My loved one was previously a resident at Sunol Creek Memory care and the overall experience was great. The staff and care services were great. The cleanliness and friendliness was also great. The meals and activities were good. I would recommend Sunol Creek to others.

Anonymous

Memory Care

Family/friend

February 20, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Recommended

The facility looks clean. The staff there are friendly and doing their best to attend to the residents' needs. The move-in process was quite easy and smooth. I can't comment on quality of the meals as I have not tasted any myself. I would, in general, recommend this place to others.

Anonymous

Memory Care

Family/friend

November 27, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Do not recommend

They are not truthful Were not aware he was even there until 3 hours after I came. No food or drink was provided until I went to a nurse. Claimed time of death reported as 4 hours after the time I was called. After 5 months a return of deposits is still pending and no returned phone calls when inquiring

Anonymous

Memory Care

Family/friend

November 15, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
4.0
Meals & Dining
5.0

Discouraged

My mom was previously a resident at Sunol Creek Memory Care. The move in process was great, however they are understaffed so they do not do any activities. Everybody is just watching TV all day long. They do not have a Director, so they are very unorganized. The cleanliness and friendliness were great. The food was great. The care services, activities and value for cost were not so great.

Barry J

Memory Care

Family/friend

November 21, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommended for care

Sunol Creek Memory Care gets all 5 stars from me. It is a beautiful facility. But more than that, the staff is excellent. They treat the clients with love and respect. I would highly recommend you visit the facility if you need care for a loved one.

Diane Hughly

Memory Care

Industry reviewer

May 18, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Sunol Creek Memory Care

I am a hospice nurse and I am impressed with the compassion and clinical expertise exhibited by all staff at this facility. I love to collaborate with all staff members, as everyone has the patient's/residents' best interest in mind. I recommend this facility highly.

Judy Deliramich

Memory Care

Family/friend

January 29, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Sunol Creek Memory Care

It's wonderful! We toured many places and this was the best hands down. My mom has been here 5+ years and its always pleasant to visit her. Activities, music, games - she is very happy. Also yummy food and it smells nice, kind of looks like a high end resort.

Mark Cooley

Memory Care

Family/friend

November 21, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Sunol Creek Memory Care

Caring, attentive, and aware of Dad's needs both physically and emotionally. Excellent facility.

Anonymous

Memory Care

Family/friend

November 6, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Sunol Creek Memory Care

Caring, attentive, and friendly staff, great staff to resident ratio, developmentally appropriate stimulating activities, pretty comfortable, and cleanly environment, good ongoing assessment of medical issues. Knowledgable management.

H. Schomaker

Memory Care

Family/friend

November 6, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Sunol Creek Memory Care

Wonderful staff. They communicate often and clearly. Nurse-staff caught a health issue I didn't notice. Care is very loving and understanding. They know how to care for those with dementia with dignity.

Gary Johnson

Memory Care

Family/friend

July 25, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Sunol Creek Memory Care

This is an awesome place for people with memory issues. The staff is wonderful and all of them care about the residents and see to their needs. They do an outstanding job!

Tim Johnson

Memory Care

Family/friend

July 23, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Sunol Creek Memory Care

My brother has received great care for the past 18 months. The entire staff is awesome. [name removed] and everyone care about the comfort and care of all residents. Highly recommend.

Tracy Page

Memory Care

Family/friend

November 14, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great Place

Sunol Creek is a great place. My mother has been very comfortable here. Of course there was a period of adjustment but then she settled right in. I was apprehensive about placing her but she was no longer safe at home. Here, she is safe and well cared for.

Anonymous

Memory Care

Toured community

September 12, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Review of Sunol Creek Memory Care

What a wonderful experience! [Name removed] truly loves what she is doing. Her compassion for the residents and incoming residents is genuine. On this journey of placing my mother in memory care, it is comforting to find a place that is so welcoming. After visiting other facilities this is where I want my mother.

Debbie Allen

Memory Care

Family/friend

March 23, 2018

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Awesome memory care community

Mom has been here a little over a year. What a fabulous place. The staff and caregivers are wonderful. The residents are kept very active and mom loves their outings. I would recommend Sunol Creek Memory Care, with out hesitation.

KenforCare

Memory Care

Family/friend

March 22, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

avoid this place like a rattlesnake they have no hearts

Worst place we ever tried. So called help bordered on isolation and cuelty our parent would often be in tears.

Anonymous

Memory Care

Toured community

December 11, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

I toured this community

I went on a tour here and it was good the staff was friendly. They answered all of my questions. It was a very nice place. It was clean and nice. It just was going to to far out for my sister's and I to make sure she could get back and forth to doctors. In her car since we all have trucks. Just wasn't a good fit.

Sunol Creek Memory Care

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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