Anonymous
Assisted LivingFamily/friend
March 7, 2025
Homey for sure. Staff are lovely
Smaller community. Nice homey feel. Nice supportive staff. Everyone was very nice. Contract was explained extremely well.
431 Washington St., Newton, MA 02458

John O
Child of resident/client
Mom is happy and thriving at Sunrise!
As a family, we did our best for years to adhere to our moms wishes to live at home. In Oct 2024, the day and realization that mom needed an upgrade and community of people to help her in a multitude of ways. As a family, we decided that Sunrise of Newton was the best option and choice for mom to meet people and hopefully participate and enjoy daily activities and fun. The staff has been incredible and helpful in every way possible in helping our mom become comfortable with her new home and lifestyle. Mom has been at Sunrise for two+ months now and is continuously telling us she loves living there and wishes she had moved in sooner. The staff is supportive, engaging and attentive to even the small things that matter. As a family, we all agree that mom is happy, safe and looking forward to the days and weeks ahead. I'd like to say thank you to everyone at Sunrise for being so attentive and kind.
Read all reviewsSunrise of Newton
Sunrise of Newton
Total monthly costs depend on room type, select services, and the level of care needed
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Get a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Sunrise of Newton with 9.1 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Sunrise of Newton has 39 reviews with an average "overall experience" of 4 out of 5.
Anonymous
Assisted LivingFamily/friend
March 7, 2025
Smaller community. Nice homey feel. Nice supportive staff. Everyone was very nice. Contract was explained extremely well.
Anonymous
Assisted LivingFamily/friend
February 13, 2025
All the staff were well meaning and friendly. Not enough people on the memory care floor on many occasions. So waiting for meals, help with a neighbor, etc. Lots and lots of turnover at management level. Unstable oversight.
John O
Assisted LivingFamily/friend
January 6, 2025
As a family, we did our best for years to adhere to our moms wishes to live at home. In Oct 2024, the day and realization that mom needed an upgrade and community of people to help her in a multitude of ways. As a family, we decided that Sunrise of Newton was the best option and choice for mom to meet people and hopefully participate and enjoy daily activities and fun. The staff has been incredible and helpful in every way possible in helping our mom become comfortable with her new home and lifestyle. Mom has been at Sunrise for two+ months now and is continuously telling us she loves living there and wishes she had moved in sooner. The staff is supportive, engaging and attentive to even the small things that matter. As a family, we all agree that mom is happy, safe and looking forward to the days and weeks ahead. I'd like to say thank you to everyone at Sunrise for being so attentive and kind.
Paula
Assisted LivingResident/client
November 6, 2024
My mother was very hesitant about staying at Newton Sunrise Senior Living, she was so happy she did. She had a wonderful experience during her respite stay and is looking forward to my taking another vacation so she can stay again. The staff was fantastic and made her feel comfortable and welcomed. She enjoyed all the activities she participated in and said the food was very good and plentiful. She loved her room and all the residents she met. I can't say enough good things about her stay. On her last day there the staff came in one by one to say good bye and hoped that she would come back again.
Anonymous
Assisted LivingFamily/friend
October 29, 2024
Communication to families is spotty, so that is definitely an area of improvement. Staff are super friendly and helpful. The place is very nicely decorated and maintained.
Anonymous
Assisted LivingFamily/friend
October 14, 2024
The facility was clean and well designed. We were assured by the administrative staff that my Mom would be well cared for. That was not the case! I would not recommend that facility.
Daughter of Former Resident
Assisted LivingFamily/friend
July 2, 2024
The two stars are for the nice building and back garden and a few staff members who made an effort and ran some nice craft activities. Everything else experienced by our 2-person assist, 90-year-old mother in assisted living was terrible during the three months she lived here. The biggest problem: long waits for aides who were often rude and dismissive. Dismissive staff in general, including managers. The facility is staffed only to meet state regulations, not to address actual resident needs or fulfill care promises. Long waits for dining service. Complaints about food quality. High staff turnover. Some exercise classes are just parking residents in front of videos. They have a new executive director who promises to turn things around, but there is a lot of work to do. I would not place an assisted living family member here until/unless many improvements are made. We had to move our mother to a different place.
Anonymous
Memory CareFamily/friend
June 11, 2024
The facility and staff are extremely supportive and helpful. They just need to find more long term help. They need more hires to take the residents from the memory loss floor downstairs for the activities or events. Or have activities and events throughout the day on the memory loss floor.
Anonymous
Assisted LivingFamily/friend
May 21, 2024
The facility is new & very pretty. The turnover of staff is very high starting w the director & all the way to care staff. I understand that these facilities r $$ but I feel for the cost the care could be a little bit better & some of that is due to inconsistent workers . The food could be improved too. The food on memory care floor is not as good as in AL.
Anonymous
Assisted LivingFamily/friend
March 30, 2024
The staff was amazing. Walked us through everything. Made this transition so easy and with so much more.
Anonymous
Assisted LivingFamily/friend
March 29, 2024
The staff is outstanding. Walked us through the hard places with care and ease.
Tom S
Assisted LivingResident/client
March 21, 2024
I have been here since [date removed]. Every day I feel loved by the staff. I have notes because I can't member names and that embarrasses me. The food is better than I can prepare myself. This is a great place to be.
Anonymous
Assisted LivingFamily/friend
March 15, 2024
Everyone is very nice and knowledgeable. Husband loves it there. He is very acvite in all activities, talks to everyone. Food is good. Would recommend it to anyone who needs assisted living.
Melinda Joy Watman
Assisted LivingFamily/friend
February 6, 2024
My husband requires a great deal of care and I am so grateful for the staff at Sunrise. Every single person who works there is kind, caring, empathetic and professional. It is so reassuring to know that no matter the need, my husband is in capable hands. I highly recommend Sunrise as a place for a loved one.
Johanna R
Memory CareFamily/friend
February 5, 2024
My husband was diagnosed with Alzheimer's and it was recommended that he be placed in a secure memory care unit. I contacted A Place for Mom which proved to be very helpful. Various appointments were made for me and i chose Sunrise of Newton. The staff is excellent and supportive from the maintenance staff, support staff and top management. My husband is settled in and is receiving good care. The future is uncertain, but I am pleased that he is in a wonderful facility. I would highly recommend anyone in a similar situation to choose Sunrise of Newton.
A. S.
Assisted LivingFamily/friend
January 29, 2024
My husband has lived at Sunrise of Newton for a little more than a year in a transition from home due to physical and cognitive limitations. The facility is contemporary and lovely with large comfortable rooms and public spaces. The enclosed outdoor space is very inviting when the weather is good. The best feature is the staff - all are attentive, competent, and caring and seem to know the names of all the residents. The dining room is inviting with good food, attentive wait staff, and accommodations if nothing on the menu appeals. Additional group social activities would be welcome, although retaining social directors seems to be a universal issue. We visited a number of facilities when we were looking for a place, and this stood out.
F. Jean
Memory CareToured community
December 31, 2023
My family was searching options for future care accommodations for our family member. When we met with Sunrise of Newton, it was clear and apparent that should we need future placement, this was definitely the place. The staff went above and beyond explaining and then showing us their facility and programs. We met various staff members and toured the entire facility, inside and out. The apparent quality of care, cleanliness, professional approach and attention to detail and to their clientele, as well as options for individualized care, made it clear to us that, should there be a time when our loved one needed more help than we could provide on our own, this facility would be an excellent choice for them and for us as a family to be our loved one's home.
Anonymous
Assisted LivingFamily/friend
December 13, 2023
All of the staff at Sunrise of Newton community are so nice and helpful. The overall décor and grounds are lovely. It's a good size, not too big.
Anonymous
Assisted LivingFamily/friend
November 20, 2023
I feel my husband did very well there. For the money, I can't tell .I got a second bill which looked like some of it a duplicate, and still to my knowledge hasn't been straightened out!Nurses also were great!I really liked the Aids. They are exception. The desk staff wonderful! Very clean & It's a beautiful facility
Lauren
Memory CareFamily/friend
October 23, 2023
During our search for a Memory Care facility for my dad, the top facility recommended was Sunrise of Newton, based on the high level of care that we needed for my him(he has Parkinsonism and needs help with all of his activities of daily living). We were looking forward to having him be part of a community and to have social interaction. The facilities at Sunrise were beautiful and the staff were extremely friendly. The facility, however, was going through many personnel changes and many aspects of my dad's care fell through the cracks. First and foremost, we brought him there for the activities. Every day, an average of 6-7 events was posted. In reality, 0-1 occurred each day. When they did happen, they often forgot to bring my dad, or brought him down late. This also occurred for meals, and I found him, on multiple occasions, in the dining area by himself 2 hours after mealtime. The schedule indicated that fitness classes were supposed to occur on most days. In the 60+ days that my dad was there, they only occurred on 3 days. There was often little coordination when events were supposed to occur- with the kitchen being unaware of events that they were supposed to provide food. Most of the time, when I came to visit, my dad was in his room, by himself, staring out the window. Most concerning was the facilities inability to give him his medications at the times that he would normally get them (which is very important in Parkinsonism). Typically he would get his first dose of medication at 7am. There, there were several occasions where he hadn't received meds until after 9 (there was only 1 nurse distributing meds). In the evening, he would normally have his last dose of medication between 9 and 9:30. There was no one available at Sunrise to give meds after 8 pm, but even when we asked for them at 8, they would still sometimes give him is evening dose at 6:30. We ended up having to hire a private caregiver to collect the medication when it was brought to his room and give it to him at the appropriate time. Also, because of the staffing shortage, no one sat down with us to develop a care plan when he moved in. It wasn't until after I contacted the Executive Director that anyone sat down with us to review to create the plan. At that meeting, we were told that someone would look into the medication issue (which no one did)- and many of the other activities that had been promised did not occur. They did finally take the evening movie off the schedule (every night a movie was listed that was going to be played in the media room, but it never happened. It was very disappointing for my dad, who was looking forward to what was on the schedule). We payed for the highest level of care (nearly $[removed]/day) and still had to pay an extra $[removed]/day for a private caregiver to dress my dad (it was not done by the staff on a regular basis) and give him his night meds at 9 instead of 6:30 PM. There was one day that no one came in to get him for breakfast or give him medications (we found him half naked standing in his room at 10:30 AM). We asked for them to remind him to drink water- which the nurses did, but the caregivers did not. It doesn't seem like the level of care that we paid for actually was communicated to the staff. Despite our more than weekly reminders, it took more than 8 weeks for the facility to submit the necessary documentation to our long term care insurance to see if it was even a covered facility. The regular nursing staff was wonderful. There were several mistakes made by the agency visiting nurses (at least 3 that I was aware of). One evening, either my dad didn't receive his night medications (or they were given before 4 when our caregiver arrived). The staff was unable to reach anyone to rectify this. I had to bring them from home and administer them. These are just some of the examples of issues we experienced. At no time did the facility try to make up for the situation. The most we ever got was a "We are sorry, we'll do better." It looks like the new staffing was going to make some changes, but overall we were extraordinarily disappointed with our experience at Sunrise of Newton.
Sunrise of Newton
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.