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217 Castellano Drive, Swansea, IL 62226
anonymous
Child of resident/client
There when we needed them
We chose Sycamore Village because of the location as well as the value for the money. The room sizes here seemed very adequate for his needs. They did everything we asked to do and they took really good care of him and were accommodating. Overall, it was a good experience and I would recommend to others looking.
Read all reviewsSycamore Village
Sycamore Village is a community offering assisted living services in the quaint, serene city of Belleville, Illinois. Our community features comfortable private rooms, convenient amenities, and a range of services to meet personal care and healthcare needs of residents. We compassionately consider residents as family and are a great choice for seniors in need of the support of a caregiving staff and friendly neighbors close at hand.
In our community, prospective residents can embrace the independence of fewer household chores and supportive services so they may use their precious time to focus on doing what they love — always with great people that enliven their everyday life. While many choose to make Sycamore Village as a permanent home, we also offer several flexible alternatives such as respite, hospice, and rehabilitation care.
We understand that transitioning to assisted living can be a difficult decision, and it is our goal to make the lives of residents easier by providing them with the necessary services that enable them to thrive. Sycamore Village has partnered with Genesis Rehabilitation Services to provide both in-house and outpatient therapy services to residents and community members. With access to quality healthcare professionals, we make it...
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A Place for Mom has scored Sycamore Village with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sycamore Village has 32 reviews with an average "overall experience" of 3.8 out of 5.
Tracy
Memory CareToured community
April 14, 2022
Our family had an in person tour and it was a great tour experience, all of the staff we were able to meet with were fantastic. However it is a multiple story community and with our loved ones memory loss we just thought that could cause some issues
anonymous
Memory CareToured community
November 16, 2021
Our family had an in person tour and the second we got there we left, the community just stunk, it was dirty and that was not a place we wanted our loved one to be.
anonymous
Assisted LivingFamily/friend
November 4, 2021
It was a horrible experience. Because they have extreme turnover, new people wills start in the morning and leave in the afternoon and not come back because there's no training. So they're continually deficient in staff. There may be one person in charge of everything. The staff was to one extreme or the other - some of the people were really nice, and some were really bad. The administrative staff was horrible. You can't get ahold of them. Care was pretty much non-existent. They just left my loved one in her bed and wouldn't do anything to help her. She ended up in the hospital more than she was there, and the doctor at the hospital advised us not to send her back to Sycamore Village. Everyone complained about the food, and it looked terrible. They did do well with cleanliness and activities. And the aides who stuck it out and stayed worked extremely hard.
Rita M
Assisted LivingFamily/friend
February 3, 2021
I would tell others that my husband stayed here for 8 days. It was his first time going into any type of assistance so he escaped. They sent him to a hospital and I was not able to get him out for 15 days. Not a good experience with this facility.
anonymous
Memory CareFamily/friend
February 2, 2021
We chose Sycamore Village because of the location as well as the value for the money. The room sizes here seemed very adequate for his needs. They did everything we asked to do and they took really good care of him and were accommodating. Overall, it was a good experience and I would recommend to others looking.
Sandra
Memory CareFamily/friend
December 9, 2020
We were a little frustrated due to my loved one's physical therapy being delayed in starting to assist them. The activities weren't enough for my loved one. My loved one was more functioning than other residents in the community. There was one memory care resident who would come consistently who would come into my loved one's bed, and pester them consistently. This was in the assisted one area. The community had individual rooms for the residents. During us leaving; the community worked with us in getting money back for the different community fees associated with my loved one's care.
fdsimmons1
Memory CareFamily/friend
September 9, 2019
My mother has resided in SV for 5 years. I was initially surprised by the cost...further comparison revealed they are more than reasonably priced. For the most, service and employees are good. Sometimes the aides to patients ratio is not sufficient...however, they manage the situation. The food is not fine dining... basically nutritional for the residents. There is consistent turnover in aides...But, that is the nature of the nurse assistant career field...they move based on pay, facility etc...So, this is not unusual. My recommendation to anyone placing a love one in ANY assisted facility..."Continue to make it your responsibility...for their care and well being...Don't put all the responsibility on the facility or employees." In layman terms...don't just stick them in there...and forget about them!!!
Ann
Memory CareFamily/friend
November 10, 2018
There's too many residents and not enough staff on each unit. Most of these residents need more care. They don't get changed enough. The food is awful. Too much staff turnover. Staff don't show up.
Anonymous
Memory CareFamily/friend
September 23, 2018
If you don’t mind having an understaffed environment to put your loved one in, then this is the place for you. I’ve never seen a place that had such a turnaround in my life. They don’t call this a nursing home but it really is but not staffed as such.
Lisa
Memory CareFamily/friend
March 21, 2018
The cargivers at Sycamore Village, treat the residents as part of there family they give a 100% plus they go that extra mile caregivers work very hard nothing is to hard for them to do everything in there power to help the residents. feel Loved and cared for. The only one that I had a issue with was [name removed]. Was really rude and over heard her talking to other nurses making fun of my father . How she acts she seems like she been there for years . Hopefully they fire her and bring in someone that knows what their doing.
Anynomous
Memory CareFamily/friend
February 10, 2018
First day here and not too impressed. One aid for 15-16 people is not right. They have to serve the food, clean it up, get them all to bed. Been here 5 1/2 hours and no ones checked my mom for a change and we were told it's every 2 hours. I could go on in my short experience here.
Anonymous
Memory CareFamily/friend
July 3, 2017
I like the care from this nice community. I like the staff who have been very helpful. the community is clean and the menu has a nice variety. They have a lot of actives that he is participating in. We would recommend this clean community for the care to other families.
Anonymous
Memory CareResident/client
May 30, 2017
Everything has been going well since I moved in, The community is clean and maintained well. The food is fine, but I don't eat there much.
Anonymous
Memory CareFamily/friend
May 10, 2017
Things are going great, it's unbelievable! The staff treats my parents as if they were their own parents. The price is very affordable and I could not find a better place for them! We are very pleased.
Anonymous
Memory CareToured community
April 21, 2017
I like the care at this community. The staff were very nice and caring. The menu was very good . They did offer good activiites. I would recommend this clean and caring community to other families for great care and a good value
Anonymous
Memory CareFamily/friend
April 21, 2017
This is a nice community. The staff are very nice and caring. the community is clean, but they need to keep up on things. The variety health meals are appealing. they offer alot of great activiies that she enjoys. I am happy to recommend this community to other families.
Esther
Memory CareFamily/friend
October 25, 2016
I appreciate all that they did. I would remind myself that my Mom was not the only one there, and unless I could afford a private nurse, it was unreasonable to expect them to drop everything and go to her. I was in a position that I could go everyday and I did. My Mom having a safe place to be helped me get to be more of a daughter rather than a caregiver. Not so much for my Mom, but the other ladies were very bored. They wanted something to do, besides hearing about the bad news in the newspaper and the obituaries. I thought this was a little odd, I felt something more uplifting/positive would be better. I kept my Mom from any bad news. I only wanted happy thoughts for her. She had enough bad thoughts without any help. Then there was a time one of the ladies was scolded for not remembering something she was told the day before (this was in memory care).
Anonymous
Memory CareFamily/friend
October 18, 2016
The meals that Sycamore Village offers are tasty. Staff were attentive with my loved ones care needs. They communicated very well with me but not with each other. Sometimes there was a shortage of staff. I did like the cleanliness of the place they did a good job maintaining it up-kept. Activities are offered but, my loved one didn't like to engage in them.
Anonymous
Memory CareFamily/friend
October 5, 2016
A very nice community for my father. The staff is outstanding and caring. He is getting therapy to assist him. The community is taken care of and very clean. I would recommend this for families wanting good care for a loved one.
Anonymous
Memory CareFamily/friend
August 24, 2016
My husband is being taken care of very well in this community. The staff is very friendly and helpful with him. The room and grounds are clean and well kept. They are doing all that they can to help him keep active. I know when I am not there with him that he is in good hands. I would recommend to others who are needing good care.
Sycamore Village
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
