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VERIFIED PARTNER
101 Brucewood Rd, Southern Pines, NC 28387
For pricing & availability:
5 star
36%
4 star
26%
3 star
29%
2 star
3%
1 star
6%
8.3
Review score
9175 reviews
240 facilities
3030 Photos available
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Anonymous
-
Child of resident/client
4.0
TerraBella Southern Pines review
Overall decent. Staff very caring. Often physical access for family was frustrating. Front door bell doesn't ring inside facility, so outside of weekdays 9-5 you had to wait until a staff person walked by. Also had to find a staff person to let you leave. (Another facility had exit code posted in a visually disguised way so residents didn't use it.). Wish they could have provided iPad for Facetime/virtual visits for out-of-town family and friends. Phone access in general difficult.
About the facility TerraBella Southern Pines
Perched along the shores of Pinehurst Lake, TerraBella Southern Pines is just minutes from some of the area’s best shopping, dining, and entertainment experiences. Known nationally for its equestrian activity, part of Southern Pines has earned the casual nickname of “Horse Country.” Here you’ll find the Walthour-Moss Foundation, an unspoiled preserve of thousands of acres with miles of riding trails.
Their comfortable blend of a welcoming atmosphere, engaged and friendly staff, and personalized care create a unique sense of home where residents can feel safe and cared for. United by one common mission, the community team members are dedicated to delivering the best senior living care they can. While staff work to ensure residents’ safety and comfort, residents are encouraged to join group activities and explore the many community common areas, including meandering outdoor walking paths, on-site piano, pet-friendly lounge areas, and a breezy sun-filled patio.
TerraBella Southern Pines provides assisted living and memory care services with accommodations for those who require assistance with daily living activities such as bathing and grooming. It is staffed 24 hours a day with trained healthcare personnel and offers as much or as little care as a resident may want or need. They also have a...
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Senior living options offered
Assisted Living
Memory Care
Pricing for TerraBella Southern Pines
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
Memory Care
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at TerraBella Southern Pines
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Compare
TerraBella Southern Pines
101 Brucewood Rd, Southern Pines, NC 28387
Fox Hollow Senior Living
190 Fox Hollow Ct, Pinehurst, NC 28374
Brookdale Pinehurst
17 Regional Drive, Pinehurst, NC 28374
St. Joseph of the Pines, a CCRC
105 Gossman Dr, Southern Pines, NC 28387
7.3
Review score
34 reviews
7.3
Review score
34 reviews
5 star
36%
4 star
26%
3 star
29%
2 star
3%
1 star
6%
8.8
Review score
27 reviews
8.8
Review score
27 reviews
5 star
48%
4 star
30%
3 star
11%
2 star
4%
1 star
7%
8.6
Review score
31 reviews
8.6
Review score
31 reviews
5 star
65%
4 star
13%
3 star
6%
2 star
6%
1 star
10%
8.2
Review score
6 reviews
8.2
Review score
6 reviews
5 star
33%
4 star
50%
3 star
17%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Amenities at TerraBella Southern Pines
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Incontinence Care
- Medication Management
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Meals Provided
- Restaurant Style Dining
- Room Service
- Guest Meals
- Special Dining Programs
- Low / No Sodium
- No Sugar
Room Amenities
- Air Conditioned
- Respite or Short Term Stays Offered
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
- Handicap Accessible
- Kitchenette
Community Amenities
Transportation & parking
- Complimentary Transportation
- Transportation at Cost
- Uncovered Parking
- Resident Parking Available
Pets
- Dogs Allowed
- Cats Allowed
- Weight Limit (lbs)
Common areas
- Meeting Room
- TV Lounge
- Outside Patio
- Beauty Salon
- Outdoor Common Areas
- Central Fireplace
- Computer or Media Center
- Indoor Common Areas
- Barber Shop
- Library
- Private Bath
Recreational areas
- Piano or Organ
- Raised Garden Beds
- Game Room
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- English
Activities
- Devotional Activities On-Site
- Visiting Chaplain or Priest
- Live Musical Performances
- Activities On-site
- Catholic Services
- Educational Speakers / Life Long Learning
- Birthday Parties
- Live Dance or Theater Performances
- Gardening Club
- Live Well Programs
- Stretching Classes
- Brain fitness / Dakim
- Pet-focused Programs
- Wine Tasting
- Yoga / Chair Yoga
- Devotional Activities Offsite
- Community Service Programs
- Art Classes
- Trivia Games
- Happy Hour
- Day Trips and Outings
- Holiday Parties
- Wii Bowling
- Karaoke
- BBQs or Picnics
Reviews
for TerraBella Southern Pines
Write a review
A Place for Mom has scored TerraBella Southern Pines with 7.3 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, TerraBella Southern Pines has 34 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.0
Friendliness
3.9
Care Services
3.7
Staff
3.8
Meals & Dining
3.7
Activities
3.7
Value for Cost
3.7
A Place for Mom has scored TerraBella Southern Pines with 7.3 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, TerraBella Southern Pines has 34 reviews with an average "overall experience" of 3.8 out of 5.
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Verified Review
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1-20 of 34 reviews
Anonymous - Family/friend
Memory Care
September 27, 2024
TerraBella Southern Pines review
Overall decent. Staff very caring. Often physical access for family was frustrating. Front door bell doesn't ring inside facility, so outside of weekdays 9-5 you had to wait until a staff person walked by. Also had to find a staff person to let you leave. (Another facility had exit code posted in a visually disguised way so residents didn't use it.). Wish they could have provided iPad for Facetime/virtual visits for out-of-town family and friends. Phone access in general difficult.
ER - Family/friend
Assisted Living
July 8, 2024
Review for TerraBella Southern Pines
I would not recommend Terra Bella for anyone's loved one. My husband was there two years ago. I met with the director almost weekly, with little improvement. My husband fell & broke his arm, I had to take him for follow up appointments although it was due to their neglect. He was sent to the hospital a couple times & I had to take him back to the facility because no one would answer the phone or there wasn't arrangements to pick him up
Anonymous - Family/friend
Assisted Living
June 20, 2024
Review for TerraBella Southern Pines
I had to remove my mother, very bad care, my mother was not being cared for, terrible situation. Would not recommend.
Anonymous - Toured community
Assisted Living
June 16, 2023
Our tour
We took a tour of TerraBella Southern Pines during our search for an Assisted Living facility for our loved one. Our tour was good. The facility was okay. The cleanliness and friendliness were okay, also.
Chris F - Industry reviewer
Assisted Living
May 8, 2023
Staff
The maintenance and housekeeping staff are great. They work really hard to care for the residents. I cannot say enough about them. The building is very clean and well keep up. The best community I have toured.
Anonymous - Family/friend
Assisted Living
December 8, 2022
Friendly Staff
We picked this community because, I liked the layout of the rooms, and the interaction with the staff. They need to add more social activities for the residents.
Eleanor - Family/friend
Memory Care
November 30, 2022
Sold A Bill of Goods That Isn't There
This seems to be an average community. They seemed to be short staffed like a lot of communities in the area. I'm not sure if this is because of the time we are in, or circumstances.
The director is willing to meet with me about my concerns and questions. At first it they were not following through with requests from the family.
The plates of food look like a tv dinner and this isn't what was told to us during the tour. We were told the community had a chef who will cook balanced meals. The residents request additional food and the community is declining this for the residents. The nurse is good at making sure my loved one has coffee when they want it.
From the time I had the tour to when my loved one moved in, the community was sold to a new company, and the community didn't tell us this change during the tour, so we would be prepared. There was all new staff when we moved my loved one in.
The memory care unit has a secure entrance, and the family will have to wait for 10 minutes or more to get in or exit the memory care unit. There has been no follow through in finding a receptionist to allow the door to be open for visitors. The internal communication is off and the family member communication with staff as it is hard to get a staff member to answer the phone about our loved one.
The staff isn't following the communication care plan for our loved one. They called family prior to calling the hospice team after a fall.
JB - Family/friend
Memory Care
November 29, 2022
Excellent Care, But Not Easy Access for Visitors
They have good staff and caregivers here. The care my loved one is receiving is great! The staff truly care about my loved one and for their health and this is important to the family.
There are somethings that can be frustrating as they don't have enough staff to man the secure door to let you in to visit your loved one. The visitor is left waiting at the door, until a staff member comes to the door. There is a delay in leaving the community, as the staff must let the visitor out the front door.
There are three meals a day served to the residents here.
JS - Family/friend
Assisted Living
November 15, 2022
The Perfect Place for My Loved One
I would recommend the community to others for their loved ones. The care the staff provides and the way they treats my loved one is wonderful. The community is very active with activities and the staff make sure to assist the residents in engaging the residents with other residents for socialization.
My loved one enjoys the food. There are three meals a day served to the residents, and he residents have choices to choose from.
Anonymous - Family/friend
Assisted Living
November 10, 2022
Don't send someone you care about to TerraBella
The medical support was terrible. The regional nurse assigned to the building was at a different location, and was also terrible. When renewing my loved ones contract, the lady was yelling at me. My loved one was unable to get medication for a few days. There assessment of my loved one was not accurate. I had a really bad experience.
anonymous - Family/friend
Assisted Living
October 19, 2022
TerraBella Experience
The main thing that sticks out about TerraBella Southern Pines is the staff who work there, they are extremely caring and friendly.
Jeannie - Toured community
Assisted Living
April 15, 2022
tour review
Our family had an in person tour and it was a lovely experience, but the hallways seemed super long and we just did not want our loved one to have to walk long distances to get to and from places.
anonymous - Toured community
Memory Care
August 9, 2021
Tour of Elmcroft
We really enjoyed our tour with Elmcroft of Southern Pines. It is a very nice facility and it was our second choice.
Laura B - Family/friend
Assisted Living
July 12, 2021
Elmcroft has high standards and treats the patients very well
So far we have had an excellent experience we are very happy. When we speak to our loved one there she seems to like it very much, and she interacts with the residents and likes watching movies with them. Her weight and blood pressure is very good, and she loves the meals. The food there is very good. The cleanliness of the community is immaculate.
Anonymous - Toured community
Memory Care
April 27, 2021
A beautiful and well presented community. Not sure she would need all that assisted gives.
anonymous - Family/friend
Memory Care
March 30, 2021
Not the right place for my mom
The staff was always very friendly and helpful. I just think it wasn't the right level of care for my loved one. Elmcroft is designed for someone who can still independently care for themselves. I thought the cost was reasonable for what they were able to do there.
SS - Family/friend
Assisted Living
March 26, 2021
It's Hard to Evaluate Until the Covid Situation Changes
It's really tough to give an accurate assessment because of Covid. They only just opened up for in-person visits in the last week, and they opened dining a couple of weeks ago. Before that it was served in the rooms on a styrofoam plate. The staff have a tough job, and the added responsibilities of Covid have been hard on them Everybody there has been vaccinated. They do a good job encouraging our loved one to participate in activities. We've seen exercise, music, etc. We've had one rent increase since we've been there. Our biggest complaint is just not having access to our loved one due to Covid. Her cognitive level has declined since she's been there, it's unclear whether that's just a natural progression, or if it's due to limited interaction because of Covid. Some of the staff there go out of their way to help her and have been great at communicating with us. We definitely have our go-to people when we need to know something or get something done. Even the maintenance guy was happy to help our loved one set up a landline telephone and showed her where it was and tested it out for her. That made us feel a lot better about being able to communicate with her.
Anonymous - Toured community
Memory Care
March 12, 2021
My husband and I were very impressed with Elmcroft senior assisted and memory care living. The brightness of natural light and canned lighting, the cleanliness and decor, the courtyard spaces, the way in which the residents were groomed, the friendly staff, everything about it was what we have been looking for in care for my parents. Elmcroft is definitely on our list of places we are considering for my parents.
Jacqueline Kay Hoag - Family/friend
Memory Care
September 9, 2020
This place is awful
We admitted our Loved One on [date removed]. She was ambulatory at the time suffering with Alzheimer's. We were told she would be quarantined for 2 weeks by [name removed]. If she wondered from her room, she would be steered back. The 1st week we witnessed her mingling among others in the lobby, either seated or wondering with her mask on. We assumed they had an out period with others entered at the same time. On [date removed] we received a call from [name removed], indicating she was found on the floor with diarrhea, sore throat and fatigue. We never received a call back from Elmcroft on her status. Only later did we finally reach someone at the hospital whom informed us she was discharged. She now has fallen and been taken to the hospital 5 other times since then. Apparently, last night, she fell again, no call. We just spoke with [name removed] who indicates that [name removed] spoke with [name removed]. We pulled our phone records, no call from Elmcroft. We are in the process of getting an attorney involved, as of now Hospice says she has deteriorated sufficiently, although they are not allowed in the facility to perform their care.
Anonymous - Family/friend
Memory Care
October 8, 2019
Try it..You’ll Like it!
My aunt was very concerned about going into an assisted living facility. I convinced her to try Elmcroft for a month with respite care. It took a couple of months for her to acclimate to Elmcroft....but now she is very happy there. She tells everyone she is glad I convinced her to at least try Elmcroft for one month.
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Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
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Know the North Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about North Carolina regulations for Assisted Living.
Frequently Asked Questions about TerraBella Southern Pines
TerraBella Southern Pines offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored TerraBella Southern Pines 7.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (910) 692-4928 to reach a resident at TerraBella Southern Pines.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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