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The Amberleigh

2330 Maple Road, Williamsville, NY 14221

For pricing & availability:
(866) 374-4058
9.1
Review score
188 reviews
Add review
9.1
Review score
188 reviews
  • 5 star
    53%
  • 4 star
    29%
  • 3 star
    6%
  • 2 star
    3%
  • 1 star
    9%
See all reviews
9.5
Review score
7268 reviews
82 facilities
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The Amberleigh
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The Amberleigh
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Kathy A.

Sibling of resident/client

5.0 out of 5 stars

The Amberleigh is a blessing

We love The Amberleigh! My sister-in-law loves it. They're the food is good. The activities are wonderful. She's doing wonderful thank you so much.

Read all reviews

The Amberleigh

A quaint courtyard, charming lap siding, and sophisticated interiors welcome you home at The Amberleigh — a community offering independent living, assisted living, and memory care services in Williamsville, New York. The community is surrounded by 23 acres of lush lawns and brilliantly landscaped gardens, providing residents with an eye-catching and relaxing environment, where they can age gracefully. Catch your favorite movie in the Amber Room, or visit with family and friends in the Fireside Lounge. Your four-legged friends are welcome to join you as well! The Amberleigh wouldn’t quite feel like home without them.

Community Services and Amenities

Experience a level of freedom you’ve never had before. At The Amberleigh, associates provide regular housekeeping and laundry services, enabling you to spend more time doing the things you love with those you love most. Complimentary transportation services are available, so you can explore local restaurants, shopping districts, attractions, and even make it to off-site medical appointments.

All members of the community are encouraged to join us in the tastefully decorated, restaurant-style dining hall every day for breakfast, lunch, and dinner. The professional chef and cooking team prepares delicious home-cooked meals daily. With multiple menu options to choose from, you’re sure to find a...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

The Amberleigh

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Amberleigh

9.1 out of 10
Review Score188 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.2
Friendliness
4.3
Care Services
4.1
Staff
4.6
Meals & Dining
3.9
Activities
4.0
Value for Cost
4.0

A Place for Mom has scored The Amberleigh with 9.1 out of 10 using our proprietary review score based on 33 reviews in the last 2 years. Over all time, The Amberleigh has 188 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 188 reviews

Last Updated: 10/22/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Kathy A.

Assisted Living

Family/friend

October 22, 2025

5.0 out of 5 stars
Verified Review

The Amberleigh is a blessing

We love The Amberleigh! My sister-in-law loves it. They're the food is good. The activities are wonderful. She's doing wonderful thank you so much.

Anonymous

Memory Care

Family/friend

October 9, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Our family's experience

It was an easy transition. Many of the exercise classes are really just a video...my mom still has trouble finding where to go for the exercise or activities. Staff is friendly, knowledgeable, and accommodating. The facility is clean and well organized.

Connie Poniatowski

Assisted Living

Family/friend

October 7, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

So clean and so quiet especially in the evening. Even the game rooms and TV room are organized and clean.

Would highly recommend this facility to others. Friendly staff who seem very well organized and in tune with the residents. There is plenty of parking and a very well-lit parking lot. The facility seems very secure with a good check-in process.

Tof SC

Assisted Living

Family/friend

October 6, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Nice facility but there is room for improvement

My parent resides in this facility. The apartment is decent. The common areas need improvement to the carpeting. Heavily stained and poorly maintained. The pot holes have finally been repaired in the parking lot. Most of the staff are good, friendly and attentive but there are a couple that need to show more compassion to the residents. Every staff member needs to perform their duties 100% at all times. I really believe that some of them have trouble understanding that this is the residents home. You are coming into their home to help them. That requires 100% courtesy and compassion with no exception. Management should be training and following up at all times. Communication and accountability! A resident should never feel uncomfortable or intimidated.

Anonymous

Assisted Living

Family/friend

September 22, 2025

4.0 out of 5 stars
Verified Review

Review for The Amberleigh

Dining room carpet is very worn down and dingy. Needs desperate replacing. Roads around the facility are riveted with deep pot holes that could damage cars if hit. They only put orange cones so you know to drive around them. It's been like that since we toured here in which was March-April.

EA

Assisted Living

Family/friend

September 5, 2025

3.0 out of 5 stars
Verified Review

Review for The Amberleigh

The staff are very nice, but see overworked. The physical property isn't cared for as well as it should be. They have lots of great activities for the seniors. The food is so-so.

Anonymous

Memory Care

Family/friend

September 2, 2025

2.0 out of 5 stars
Verified Review

very disappointed with the experience

Inconsistent staffing, 3 different directors in a year, untrained staff on memory care. Unable to care for someone with enhanced needs like memory care.

Nicole

Independent Living

Family/friend

August 27, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Very nice community, would recommend

The staff is very nice, and go above and beyond to help their residents. They have many activities to choose from throughout each month, and it's an upbeat environment. The food hasn't been so great recently, and there have been complaints, but they said the are addressing it. With the cost of groceries going up, they increased rent, even though my mom hasn't been there a whole year she was still subject to the increase. I do feel really secure with her living there, especially with her meals being provided and someone at the desk 24/7.

Anonymous

Independent Living

Family/friend

August 15, 2025

5.0 out of 5 stars
Verified Review

Review for The Amberleigh

The facility is really nice and the apartments are tapped. My grandmother says she loves the food there and that she's actually starting to gain some weight which she needed to do because she enjoys eating their food.

Anonymous

Assisted Living

Family/friend

August 12, 2025

4.0 out of 5 stars
Verified Review

Review for The Amberleigh

It appears they receive the required attention they need. An orientation program for relatives of new residents would have been helpful - medications, laundry, in house doctor, shower assistance, cleaning, bed changing, aides, etc.

Anonymous

Assisted Living

Family/friend

August 5, 2025

3.0 out of 5 stars
Verified Review

Review for The Amberleigh

Cleanliness and food is poor to fair. Staff is kind and responsive.

Ellen

Assisted Living

Family/friend

August 1, 2025

4.0 out of 5 stars
Verified Review

Safe, Homey and Comfortable Place for Mom.

The apartment is beautiful and spacious; not just a single room like most other assisted living facilities. My mother's apartment has a beautiful bay window in the bedroom and a small porch overlooking a pretty courtyard off of her living room. It also has a small kitchen with lots of cabinets and a full sized refrigerator. The common areas are very nice and the facility has a very homey feel. There are nice communal living rooms on each floor for the residents and their guests to use. There is also a lovely fenced in courtyard with patio furniture and a gazebo. Overall, the staff is attentive, efficient and friendly. The main problem with the staff is the high rate of turnover, which I know is not uncommon in this setting because they are generally overworked, underpaid and under appreciated by the facility owners. There are a lot of activities, crafting and socializing opportunities. The transportation to medical appointments is a huge benefit and the drivers are wonderful. The main and consistent complaint of my mother and her friends at Amberleigh is the poor quality of food. I am there quite often at dinner time and hear their complaints almost every time. Overall, we are very pleased with The Amberleigh and highly impressed with it. We have peace of mind knowing my mother is in a safe, comfortable place and is being well cared for.

Jim S

Assisted Living

Family/friend

June 16, 2025

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Communication

So far Amberleigh has been an alright experience for mom. There are a lot of learning curves and it does not help that communication from administrators is not good. All I want is an itemized bill and an explanation as to why mom got moved up a level in assisted living. We do have the portal and that does not outline it. I texted and left a phone message with the head of assisted living [name removed] and have not heard back. That was 2 weeks ago. The nurses for the most part are very good. Mom has never been more active than she has at Amberleigh. The scooter access is hard to navigate in some elevators, I understand that elevators are being replaced. Overall it is ok, I wish I could say it was great.

Anonymous

Assisted Living

Resident/client

June 16, 2025

5.0 out of 5 stars
Verified Review

AMBERLEIGH - NICE COMMUNITY

AWESOME PLACE TO LIVE AND THRIVE. MANAGEMENT WAS FRIENDLY... COURTEOUS... PROFESSIONAL... CARIBG AND CIMPASSIONATE AND ENSURED I GOT INTO AMBERLEIGH FOR IMMEDIATE OCCUPANCY.

Anonymous

Assisted Living

Resident/client

June 16, 2025

5.0 out of 5 stars
Verified Review

Trial stay to visit family

We stayed for 10 days in a furnished apartment. We were quite comfortable and participated in some of the planned activities.

Anonymous

Independent Living

Family/friend

June 11, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

a great option in Williamsville

From what I'm understanding, the guy who drives the bus to take them places isn't all that friendly. They have to fill out a form to go somewhere and if there's even one mistake, he kicks it back and isn't very friendly about it. I don't believe the housekeeping is up to par either, they are supposed to have light housekeeping in their rooms and I don't think much is done.

Anonymous

Independent Living

Family/friend

May 27, 2025

4.0 out of 5 stars
Verified Review

Review for The Amberleigh

The Amberleigh experience has been going quite well. The dining room staff and the meals have improved. there were issues in the past. the events and the transportation services are good.

Buffy M

Assisted Living

Family/friend

May 16, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Activities
1.0
Staff
4.0
Meals & Dining
4.0

People do not get back to you.

Everything was great the first week, after that hard to get a shower for my dad, sheets were very dirty in his bed, we are using the doctor at the facility but no feed back even when I Ask to speaks to them. [name removed] has been great but still waiting g to hear when PT will start.

Cheryl G

Assisted Living

Family/friend

May 12, 2025

4.5 out of 5 stars
Verified Review

For comfort, care and peace and mind... Amberleigh is for you...

The staff was friendly... The place was clean... Had issues with the TV/cable in the unit for each stay though... My mom ... Who had since passed away couldn't walk very far... It would be nice if there was staff that could've taken her outside and brought her back in once a day so she could meet and mingle with others...

Jim H

Independent Living

Family/friend

May 9, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amberleigh

My sister and I are equally impressed by essentially everything. The staff are friendly and very kind. There has never been one whiff of an off odor. The food is plentiful and has great variety tasty. The rooms are spacious and well maintained. Mom has a decent sized bedroom, a small kitchen, bath and a rather large living room. The landscaping has s simple and clean. All of this for an amazing low price, compared to other places we visited. Top shelf and a great find. Thx ‘A Place for Mom’

The Amberleigh

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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