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The Brook

3776 Crosshaven Drive, Birmingham, AL 35223

For pricing & availability:
(866) 374-4058
8.0
Review score
22 reviews
Add review
8.0
Review score
22 reviews
  • 5 star
    54%
  • 4 star
    41%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    5%
See all reviews
8.6
Review score
397 reviews
22 facilities
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The Brook
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The Brook
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street view of The Brook

John M

Child of resident/client

4.0 out of 5 stars

We are pleased with this facility.

If they would clean the rooms a little better and more often it would be really close to a 5. The staff all seem pretty happy and are always friendly. They also seem to be genuinely caring. The food is good, at least what I have sampled and seen. I would recommend it.

Read all reviews

The Brook

Surrounded by wooded greenery, Columbia Cottage – Mountain Brook is a single-story assisted living community complete with homelike styles. This community is tucked away in a beautiful residential area in Birmingham, Alabama.

At Columbia Cottage – Mountain Brook, residents receive quality care personalized to their unique needs. These long- or short-term care services can include regular cleaning, assistance with medication, and assistance with activities of daily living. Additionally, residents can easily attend local medical appointments, thanks to the scheduled transportation services. Assistance and supervision are provided around the clock by professional caregivers.

In addition to consistent care, residents at Columbia Cottage – Mountain Brook have access to on-site living accommodations, amenities, and activities. With multiple apartment sizes and layouts, residents can choose a private living space that meets their personal preferences. While some residents may host meals in their apartments, others can invite their families to dinner at the family-style dining room, where home-cooked meals are served. In addition to homelike areas, this community offers an on-site beauty salon, so residents can live luxuriously. The community also has life-enrichment programs with activities like exercises, games, movies, and more.

Start experiencing an enriching lifestyle in the homelike community of Columbia Cottage – Mountain Brook.

State...

Senior living options offered

  • Assisted Living
  • Independent Living

The Brook

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Brook

8.0 out of 10
Review Score22 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.5
Friendliness
4.5
Care Services
4.5
Staff
4.2
Meals & Dining
3.9
Activities
4.0
Value for Cost
4.3

A Place for Mom has scored The Brook with 8 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Brook has 22 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 22 reviews

Last Updated: 9/23/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

John M

Assisted Living

Family/friend

September 23, 2025

4.0 out of 5 stars
Verified Review

We are pleased with this facility.

If they would clean the rooms a little better and more often it would be really close to a 5. The staff all seem pretty happy and are always friendly. They also seem to be genuinely caring. The food is good, at least what I have sampled and seen. I would recommend it.

Anonymous

Assisted Living

September 14, 2025

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

Terrible Staffing and management

Complaints are never addressed. Medication errors and or simply taken away without knowledge to residents or their families. Food is bad. All should get a choice instead of eating exact same thing all else do. Portions are inadequate. Much much room for improvement.

Anonymous

Assisted Living

Family/friend

June 3, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Brook

The staff were extremely helpful in getting my mom to the facility when I was unable to do it myself due to living out of state. They really went out of their way and loved my mom for the time she was there. Exceptionally helpful and caring staff.

Anonymous

Assisted Living

Family/friend

May 2, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Good place but room for improvement

Short staffing prevents some tasks. Mom doesn't particularly enjoy the food. Most staff are very nice & patient with Mom, but some are noticeably and known by all to be rude to residents, yet they are still there. There have been several medication slip ups and confusion. Would like to see some outings. Overall we like it for Mom, and she's gained so much independence. It's small & just the right size facility for her.

John McFall

Assisted Living

Family/friend

October 9, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Brook is an excellent choice

We have only been here a couple of weeks, this has been the most friendly facility we have looked at. The entire staff seem to be happy and friendly as well, answering questions that may or may not be their job. And if you have been to different facilities this is very important and not always the case, My Mom looks better and more alert than she has in several months and even appears to be getting stronger and her mobility is better.

Julie B

Assisted Living

Family/friend

February 9, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Kind and Caring Staff

My grandmother moved to Columbia Cottage a few months ago. I have been amazed by the wonderful, caring staff that go above and beyond to care for my grandmother. My grandmother loves the painting classes and activities. Keep up the great work!

Anonymous

Assisted Living

Family/friend

August 15, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
2.0
Staff
5.0
Meals & Dining
4.5

It is small, it's very accessible, and it's all on one floor. My mom is very happy there. Their activities is a downfall. They are working to improve it, but I haven't seen that quite yet as they don't have any activities.

Anonymous

Assisted Living

Toured community

March 7, 2022

5.0 out of 5 stars
Verified Review

My Tour

Virtual tour, good but didn't like the location. The woman who helped us was great.

A H

Assisted Living

Family/friend

February 15, 2022

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.5
Activities
3.0
Staff
4.5
Meals & Dining
4.5

The Best at a Difficult Time

I would tell others that there is no such thing as a perfect place, but they do a really good job at making it a good place here at Columbia Cottage. This is a smaller community. They do have some activities for the residents to participate in. The food has been enjoyed by my loved one. The biggest meal offered is the lunch meal.

Mary creech

Assisted Living

Resident/client

February 6, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

I enjoy living here. The staff is wonderful. Everyone is friendly and the food is great.

Anonymous

Assisted Living

Toured community

June 16, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Good facility. Very welcoming and down home staff. Good fit for my mother.

Anonymous

Assisted Living

Toured community

August 10, 2017

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very nice community. Small and very homey. Met several key people in the facility.

Anonymous

Assisted Living

Toured community

February 21, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

My tour

This looked like a nice community and the people I met were friendly. The apartments they have would have been to small for my parents. This community is more for assisted living and we were looking for independent living.

Astrid E. Gabbe

Assisted Living

Family/friend

January 15, 2017

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5

Daughter of a resident

Mt Brook Columbia Cottage was selected after my mother needed assisted living after being hospitalized after a fall. I recently spent 2 weeks visiting at the Cottage. I was very impressed with the friendliness of the staff.

Anonymous

Assisted Living

Family/friend

April 9, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Cottages

Well run and managed.

Anonymous

Assisted Living

February 13, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Everyone has been great with my mother. You can tell they truly care for the people they work with. Couldn't ask for more.

Anonymous

Assisted Living

Family/friend

May 29, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Nice looking place!

We toured this community while looking into care options for a loved one. This seemed like a nice place overall, and is definitely somewhere we would have considered for our loved one! The staff we met were friendly, and the facility was clean and well kept. However, at the time of our search they did not have any availability.

Anonymous

Assisted Living

Toured community

April 29, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

My mother is 102 years old and very active there. She is very happy and well cared for

Jan

Assisted Living

Family/friend

November 7, 2014

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A Great Place for Mom to Call Home

My siblings and I are grateful for the love and concern that all of the staff have shown our Mom since she moved to the Cottage 6 months ago. This is a smaller facility, so it gives the feeling of a small town community where both staff and residents have the opportunity to get to know and see each other on a daily basis. The staff truly cares about each and every resident, and understands their particular individual needs. The warm decor throughout the building creates an atmosphere of being home and welcoming. The living room with the fireplace and bookshelves is quite homey, and the linens and decorations on the dining room tables every day are just one more special touch to create a home-like setting. Whenever there is a major holiday, Leslie and the staff go all out to make it a fun, big, party! Lots of pictures are taken at these events. There is an exercise class every morning between breakfast and lunch, then at 2PM, Bingo, Wii, or an Arts and Crafts activity is offered. There is a social hour in the late afternoon, an hour before dinner. The caregivers, called Homemakers, check in on the residents throughout the day, talk with them, make them laugh, or give a word of encouragement, always making sure each resident feels like they belong and have purpose. I live out of town, so I enjoy having the daily peace of mind knowing Mom is in good hands! It is a blessing Mom can call Columbia Cottage, home!

Bess Malin

Assisted Living

Family/friend

June 23, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Mom at The Cottage

So far we are pleased with Columbia Cottage. Mother has not been there a month yet so don't know what the first bill will be. She broke her hip right before we were going to move her in! The Cottage was very helpful in getting Mother moved in spite of the hip. They have had to do much more for her than we expected but for the most part have done it well.

The Brook

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Map of the neighborhood around The Brook

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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