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Truewood by Merrill, Riverchase

1851 Data Dr, Hoover, AL 35244

For pricing & availability:
(866) 374-4058
9.2
Review score
57 reviews
Add review
9.2
Review score
57 reviews
  • 5 star
    58%
  • 4 star
    26%
  • 3 star
    9%
  • 2 star
    2%
  • 1 star
    5%
See all reviews
8.9
Review score
3056 reviews
66 facilities
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Truewood by Merrill, Riverchase
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Truewood by Merrill, Riverchase
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Anonymous

Child of resident/client

4.0 out of 5 stars

Review for Truewood by Merrill, Riverchase

Just make sure that assisted living is the correct environment and that they don't require extra care. I would recommend to others.

Read all reviews

Truewood by Merrill, Riverchase

This family-centered, traditional community provides familiarity and elegance. For those looking for a practical, engaging retirement, look no further — Riverchase can offer it all. Truewood by Merrill, Riverchase aims to provide a secure and affordable home without compromising fun. The lively environment enables residents to maintain their old hobbies, discover new interests, and build new friendships. Nearby, residents can visit local shops, restaurants, and churches.

Truewood by Merrill, Riverchase is a proud member of Merrill Gardens — a fifth-generation family company that understands the importance of providing a family-like atmosphere for retirement. With roots dating back to the 1890s, you can trust them to care for your loved one. Riverchase currently offers independent living, assisted living, and memory care options to meet unique needs and lifestyles. Come discover the wonders of a carefree retirement in Hoover!

Community Amenities and Services

The goal is to provide a home-like environment, with resort-like amenities and exceptional care. Housekeeping and maintenance are taken care of, so residents can live freely. The community provides 24-hour concierge services, on-site registered nurses, and licensed practical nurses who are readily available to help ensure proper care. Regular physician visits are also provided to help monitor each resident’s...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Truewood by Merrill, Riverchase

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Truewood by Merrill, Riverchase

9.2 out of 10
Review Score57 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.5
Friendliness
4.6
Care Services
4.3
Staff
4.3
Meals & Dining
4.0
Activities
4.4
Value for Cost
4.4

A Place for Mom has scored Truewood by Merrill, Riverchase with 9.2 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Truewood by Merrill, Riverchase has 57 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 57 reviews

Last Updated: 8/21/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 21, 2025

4.0 out of 5 stars
Verified Review

Review for Truewood by Merrill, Riverchase

Just make sure that assisted living is the correct environment and that they don't require extra care. I would recommend to others.

Anonymous

Assisted Living

Resident/client

August 14, 2025

1.0 out of 5 stars
Verified Review

Truewood by Merrill, Riverchase

The staff was rude me not adjusted to the needs of the users refuse to do things that was very easily done. Put obstacles in places to make it hard for residence to move around and just plan a terrible place for any mother to be placed. I would not recommend this for anyone

Anonymous

Assisted Living

Family/friend

August 1, 2025

4.0 out of 5 stars
Verified Review

Review for Truewood by Merrill, Riverchase

Staff are really great! Highly recommended.

Anonymous

Memory Care

Family/friend

July 17, 2025

4.0 out of 5 stars
Verified Review

Truewood by Merrill, Riverchase

My brother is in memory care. He still has enough of his mental faculties to be a bit bored day-to-day, but overall he seems content. The staff are pleasant and kind. Meals are the highlight of his day, and my brother has become a member of the 'men's table.' There is a library where he can check out books to read.

Anonymous

Independent Living

Family/friend

July 3, 2025

5.0 out of 5 stars
Verified Review

Review for Truewood by Merrill, Riverchase

We love the cleanliness of the facility and how friendly the staff and residents are.

Anonymous

Assisted Living

Family/friend

March 31, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Truewood by Merrill, Riverchase

Food needed improvement but they are working on that. Facility was clean and easy to get around with walkers etc. Staff was always kind and helpful. Had variety of activities available to participate in. Had hair salon and services that were great. The residents were looked in on about every 2 hrs so they were checked on throughout the night

Anonymous

Memory Care

Family/friend

December 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Memory Care could use more activities that encourage mobility for those who are able.

Memory Care, activities that encourage more movement (vs. just sitting and watching TV) could use some improvement. This is probably difficult under the circumstances.

Anonymous

Assisted Living

Family/friend

December 9, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
2.0

Truewood by Merrill, Riverchase

What we like the most about Truewood by Merrill is the convenience to town, however the food could probably use improvements

David T

Independent Living

Family/friend

December 4, 2024

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Staff
4.0

Odd place

This is not an Independent Living facility. It is listed as such but is is really an Assisted Living only. If you do not fit the qualifications for assisted living they will kick you out with no refund.

Kevin J

Assisted Living

Family/friend

November 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Knowledgeable Staff and Beautiful Environment

They are very helpful and knowledgeable. Great for families that are walking through this for the first time. Great dinners for residents, but very basic cafeteria lunch. Usually hotdogs. I would absolutely recommend Truewood Riverchase to those looking.

Anonymous

Assisted Living

Family/friend

November 8, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Truewood by Merrill, Riverchase

I think it's a vibrant Assisted Living community. I found the management staff exceptional, specifically the GM and Business Office Mgr. The facility, while older, has beautifully maintained common spaces. Nice apartment options. The meals were fine, not awesome, but definitely good. Lots of celebration activities for seasonal holidays. If your loved one likes card games, board games and puzzle socials, this is the place. The memory care is not as awesome. I toured that section and it was very small and seemed to have mainly very impaired residents and it smelled like pee.

Laura B

Assisted Living

Family/friend

September 11, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful place

Truewood by Merrill was extremely accommodating for my father. My dad was very hesitant about moving into an assisted Living. But the staff at Truewood have been wonderful making sure he was comfortable and happy.

Anonymous

Memory Care

Family/friend

April 17, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly Recommend

I would recommend Truewood to any and everyone. They have a true heart and caring for what they do. They demonstrate their caring through empathy and an understanding of what their residences are going through. I really value their sincerity. For that staff, it wasn't just a job.

James

Memory Care

Family/friend

February 23, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly Recommended

Staff provides excellent service. They are very accommodating to the family. Activities are well planned and all can participate, including family members. I highly recommend the facility.

Gloria

Assisted Living

Resident/client

February 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

I am currently a resident at Truewood by Merrill Riverchase and I have no problems with anything. I would recommend this facility to others.

Christy

Assisted Living

Family/friend

November 1, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

Staff are very friendly and helpful. Someone comes in daily to take the trash and light house keeping weekly. Move in day was easy. My sister lives closest to the facility and she says the communication is easy, and they will let us know quickly if anything is wrong. My dad loves the meals and enjoys eating with others and has made friends. We would definitely recommend this place to other families.

Linda

Assisted Living

Resident/client

September 22, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
2.0
Meals & Dining
3.0

Review for Truewood by Merrill, Riverchase

I picked this community because of the location and price. I would recommend to other families.

James

Memory Care

Family/friend

April 11, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly Recommended

Truewood by Merrill Riverchase is an excellent facility in any way. My loved one is a resident at this facility. The staff, cleanliness, friendliness, meals and dining are all great. I would highly recommend this facility to friends and family.

Anonymous

Independent Living

Toured community

February 9, 2023

5.0 out of 5 stars
Verified Review

Tour experience

Truewood Riverchase was the best value and my loved one fell in love with it, but they required she get the COVID Vaccine and that was not an option.

TLA

Assisted Living

Family/friend

February 6, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Staff
2.0
Meals & Dining
1.0

Bad Experience

This was not a facility, that was a good fit for my loved one. They had issues with bugs. For the amount that I paid, my loved one did get the type of care that I was expecting. There was not a lot of interaction with the staff The food was awful, and sometimes they ran out of food. They did not have any activities.

Truewood by Merrill, Riverchase

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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