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The Crossings at Riverchase

2171 Parkway Lake Dr, Hoover, AL 35244

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(866) 374-4058
9.6
Review score
25 reviews
Add review
9.6
Review score
25 reviews
  • 5 star
    76%
  • 4 star
    12%
  • 3 star
    12%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.0
Review score
1145 reviews
32 facilities
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The Crossings at Riverchase
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The Crossings at Riverchase community exterior
1 photo

Anonymous

Friend of resident/client

5.0 out of 5 stars

Review for The Crossings at Riverchase

Best assisted living facility in this area. We have checked. I would recommend and all I have to say is don't waste your time. Just go to the crossings.

Read all reviews

The Crossings at Riverchase

The Crossings at Riverchase is a thoughtfully designed senior living community in Hoover, Alabama. Hoover is a popular community just south of Birmingham, with a number of attractions, shopping and dining experiences, golf courses, and the Riverchase Galleria.

The Crossings is locally operated by a trusted senior living brand and offers accommodations for independent living, assisted living, and memory care. The community is all new construction, and residents enjoy private apartments or suites to suit their needs and level of care. Assisted living residents are offered 24/7 support services, including assistance with activities of daily living and other personal care. Residents at The Crossings also enjoy chef-prepared meals, laundry and linen services, and scheduled transportation to appointments. The Crossings features a secure memory care neighborhood designed for easy navigation and comfort to foster independence as long as possible.

In addition to social events and luxury amenities, residents enjoy The Crossing’s numerous inviting common areas. The Crossings features a modern beauty salon and barber shop, comfortable lounges with attractive modern furnishings and inviting fireplaces, a library with built-in shelves and tables for study or tabletop games, elegant dining areas, a fitness center, a movie theater, a pub/lounge, a game room, a creative arts...

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

The Crossings at Riverchase

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Crossings at Riverchase

9.6 out of 10
Review Score25 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.9
Friendliness
4.8
Care Services
4.6
Staff
4.8
Meals & Dining
4.5
Activities
4.8
Value for Cost
4.4

A Place for Mom has scored The Crossings at Riverchase with 9.6 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Crossings at Riverchase has 25 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-20 of 25 reviews

Last Updated: 9/18/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 18, 2025

5.0 out of 5 stars
Verified Review

Review for The Crossings at Riverchase

Best assisted living facility in this area. We have checked. I would recommend and all I have to say is don't waste your time. Just go to the crossings.

JB

Assisted Living

Family/friend

August 13, 2025

5.0 out of 5 stars
Verified Review

Review for The Crossings at Riverchase

Great food. Above average care. Several faces seen in room daily

Pamela J

Assisted Living

Family/friend

February 19, 2025

5.0 out of 5 stars
Verified Review

Definitely recommend!

Everyone is very kind and they do their jobs well. My dad has the smallest room, but it's still plenty big. They have lots of activities, trips, and food options.

Anonymous

Assisted Living

Family/friend

November 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Crossings at Riverchase

I would recommend. We picked because of the activities offered. The fact that they have memory care in case we had to switch to that

Michael

Independent Living

Family/friend

November 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place with good food

The staff are friendly, helpful and always around! The food is great. I highly recommend The Crossings at Riverchase.

Anonymous

Independent Living

Family/friend

August 5, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Beautiful and Friendly Facility with Activities for Every Level.

The facility was completed in 2022 so it's like new. The independent living apartments are a generous size with cleaning services included once a week. There are many fun activities scheduled each week and residents are allowed to have a pet. Residents have transportation available and may go to different store by shuttle bus to shop any given week. I think monthly cost is in line with other such facilities in the area. Not the highest or the lowest. I have not toured Assisted Living or Memory Care at The Crossings so cannot speak to those.

Jess R

Memory Care

Resident/client

June 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend. Five Stars across the board.

Staff is caring and professional. From cleaning crew to the Operations Director everyone is special. We have lived in two other facilities. The Crossings has all the amenities and service in a beautiful facility. This place is new and is in a great location.

Anonymous

Independent Living

Family/friend

June 6, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

A nice community with really nice staff and residents.

The meals are good but main dining room been under repair for several months. Breakfast is weak and important. Should be better when they get back to their main big dining room. I just think they need better breakfast and a little later options but based on the experience I have had with The Crossings I would definitely recommend this community to other families.

Anonymous

Assisted Living

Family/friend

April 25, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Staff
5.0
Meals & Dining
2.0

Room for improvement

My mom was in the memory care area and they definitely didn't have enough nurses to handle the area. They had aides but the aides really didn't do much that I could see. The people were very nice but my mom had issues with her medication so I would say an in-depth meeting with family to go over medication before admission would be #1 on the need to work on list.

Pamela J

Assisted Living

Family/friend

March 29, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful!

The staff is very caring. Several staff members, including caregivers and nurses have approached me, asking how I think my dad is doing and is there anything I think they could do to help him feel more at home. They have also been careful to monitor my dad and update me on any changes to his condition and what plans they have to address issues.

Patti E

Independent Living

Family/friend

March 28, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Crossings at Riverchase is exceptional

I toured a few facilities for my sociable dad and when I toured The Crossings at Riverchase, I knew that I did not have to look any further. Everything about it is wonderful. The staff is very friendly and helpful and they go above and beyond. The apartments are very nice and comfortable and the activities are amazing. My dad goes to the exercise room every morning and then he reads newspapers in the lovely and well furnished library. He enjoys visiting in the beautiful lobby in front of the cozy electric fireplace. He looks forward to happy hour on Tuesday and Thursday afternoons where they have entertainment and delicious snacks. Friday is bingo and there are also cards, playing pool, weekly outings, etc. The food is homemade and a culinary experience to behold. The dining room is very nice and they also have different nights where they celebrate a theme such as ball park food, Italian night, etc. There are too many positives to list and no negatives that I have found.

Anonymous

Memory Care

Family/friend

March 8, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Recommended

They are very kind and caring. The food is good. I would recommend it and have.

Anonymous

Independent Living

Resident/client

March 6, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Crossings at Riverchase

Very nice, most of the residents are very nice as are the staff Apartment sizes are great. There are many activities provided and lots of things to do.

Ashley

Assisted Living

Family/friend

February 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

Every person on the staff that we interact with is beyond amazing. They made us feel welcomed and provided the reassurance Mom needed in making this life change. They continue to exceed all expectations. The move in was smooth, but we did work with Trading Places and [Name removed] handled everything. Mom is enjoying the people, food, activities and the overall experience. We could not be more pleased. We absolutely recommend The Crossings at Riverchase.

Anonymous

Memory Care

Family/friend

December 20, 2023

4.0 out of 5 stars
Verified Review

It's been really good for mama. They are very kind and attentive. What sticks out most is just the kindness that the staff shows towards all of the residents.

Anonymous

Assisted Living

Family/friend

October 2, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I would highly recommend The Crossing if you're looking for a place for yourself or a loved one.

My mom very much loves her apartment. It's roomy, comfortable, and has a balcony. She loves all the activities and is beginning to attend more of them as time goes by. We all love how everyone is so accommodating and easy going and there's no harsh rule enforcement. So, very comfortable atmosphere. One thing telling to me, everyone we meet loves the place and makes a point to tell us how much they love it there. [name removed] is very nice and listens well. We love the fact that there is a cleaning service once a week. I think it's great there's transportation available for outings. I really can't think of one negative thing to say!

Anonymous

Independent Living

Family/friend

August 8, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

A nice community with really nice staff and residents.

When it comes the the meals and dining service the meals good but main dining room been under repair for several months. Breakfast is weak and important. Should be better when they get back to their main big dining room. Based on the experience we have had so far, we would recommend this community to other families.

Jess R

Memory Care

Family/friend

July 20, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Grateful for The Crossings.

5 stars on all. The care that she has received since she entered the facility has been a six. She has not met an employee yet who she was not impressed with. For her to say that is awesome. They have been a blessing. I have not met anyone who did not conduct themselves in a professional and friendly manner on each occasion. They stay on top of my wife's condition and activities at all times.

Robert

Memory Care

Family/friend

February 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful community

What has made The Crossings at RIverchase such a great experience so far is that the community itself is super clean, the staff members are very friendly and very attentive. They do a really good job looking after our loved ones wants and needs. We are 100% satisfied and we would absolutely recommend this community to other families .

Sharon

Assisted Living

Family/friend

February 8, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Staff
3.0
Meals & Dining
1.0

Would Not Recommend

The sitters don't always show up when they're scheduled. And they don't want to be there. They tell my mom all the time - "you have to hurry up because we have to go." The food has been AWFUL. It's served cold. The potatoes are never cooked. My dad was served raw chicken breast. And when he sent it back, he was told he would have to wait until all of the other diners were served - and then if they had any left they could bring him some. The manager listens to the residents, but he just tells them what they want to hear. He doesn't do anything about any of the issues that they have, which is mainly the food.

The Crossings at Riverchase

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Crossings at Riverchase

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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