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The Cottages at Quail Creek

6811 Plum Creek Drive, Amarillo, TX 79124

For pricing & availability:
(866) 374-4058
9.0
Review score
31 reviews
Add review
9.0
Review score
31 reviews
  • 5 star
    59%
  • 4 star
    19%
  • 3 star
    16%
  • 2 star
    3%
  • 1 star
    3%
See all reviews
8.5
Review score
169 reviews
4 facilities
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The Cottages at Quail Creek
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The Cottages at Quail Creek
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Anonymous

Child of resident/client

4.0 out of 5 stars

Friendly staff

I have visited The Cottages multiple times since Mom was placed last year. The facility is clean and well-maintained. They have addressed issues such as men entering Mom's room by having the men moved to the other side of the facility instead in close proximity to female-occupied rooms as it was previously. The Activity Director, [name removed], is very actively engaged in keeping all the residents happy, learning, and socializing. I call The Cottages everyday and sometimes twice daily to speak with my mom, and [name removed] in administration, is ALWAYS cheerful to receive my calls and take the phone to my mom. The nurse is great about administering Mom's meds on a consistent schedule and is so kind in the process. The only criticism I have is that Mom has fallen several times with the two falls resulting in hospital stays--one for a head injury requiring stitches and one for a broken hip. There is no call button in Mom's room for when she needs assistance going to the bathroom or a pull cord in the bathroom if she needs help. The issue was addressed by keeping her door open, but the distance is so far from the main area where nurses and admin are often found, that it would be physically impossible for mom to yell that loud for help or for staff to hear Mom.

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The Cottages at Quail Creek

Set in an easy-on-the-eye suburban neighborhood, with manicured lawns and quick access to nearby medical facilities and shopping centers, the Cottages at Quail Creek specializes in-memory care for people living with Alzheimer’s disease and other memory disorders. Serving the Amarillo community since 1998, The Cottages are family owned and operated. As a memory care exclusive community, their mission is to have deep and personal relationships with residents through smaller, more intimate settings. means caregivers are able to develop deeper and more personal relationships with residents ensuring a comfortable lifestyle.

Services and Amenities

Staff provides personal care assistance, medication supervision, meals, snacks, and specialized activities seven days a week, 24 hours a day. The Cottages at Quail Creek provide long- and short-term care. Residents can enjoy indoor and outdoor common areas, beautician and housekeeping services, and religious services on-site, all while bringing along their furry friend.

On-site chefs prepare well-balanced meals that are served family-style in the dining room. During their stay, residents can look forward to learning new skills by participating in art and cooking classes. Spend time with the gardening club, enjoy live performances, and more!

Living Arrangements

Individual “townhomes” consisting of eight residents each have their own family dining room...

Senior living options offered

  • Memory Care

The Cottages at Quail Creek

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Cottages at Quail Creek

9 out of 10
Review Score31 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.2
Friendliness
4.4
Care Services
4.5
Staff
4.4
Meals & Dining
4.6
Activities
4.5
Value for Cost
4.2

A Place for Mom has scored The Cottages at Quail Creek with 9 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, The Cottages at Quail Creek has 31 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 31 reviews

Last Updated: 9/19/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

September 19, 2025

4.0 out of 5 stars
Verified Review

Friendly staff

I have visited The Cottages multiple times since Mom was placed last year. The facility is clean and well-maintained. They have addressed issues such as men entering Mom's room by having the men moved to the other side of the facility instead in close proximity to female-occupied rooms as it was previously. The Activity Director, [name removed], is very actively engaged in keeping all the residents happy, learning, and socializing. I call The Cottages everyday and sometimes twice daily to speak with my mom, and [name removed] in administration, is ALWAYS cheerful to receive my calls and take the phone to my mom. The nurse is great about administering Mom's meds on a consistent schedule and is so kind in the process. The only criticism I have is that Mom has fallen several times with the two falls resulting in hospital stays--one for a head injury requiring stitches and one for a broken hip. There is no call button in Mom's room for when she needs assistance going to the bathroom or a pull cord in the bathroom if she needs help. The issue was addressed by keeping her door open, but the distance is so far from the main area where nurses and admin are often found, that it would be physically impossible for mom to yell that loud for help or for staff to hear Mom.

Anonymous

Memory Care

Family/friend

May 23, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

The Cottages at Quail Creek

The staff is wonderful, just there is a lot of turn over. So getting to know someone knew once you get used to the ones that had been there.

Helen D

Memory Care

Family/friend

March 19, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Sister is well taken care of

I live in California. [name removed] is so great and she's always there to talk to me about whatever I need. The facility is very clean. The staff is the nicest and caring professionals, they do a great job. I know that my sister is well taken care of there. I do wish the price included the meds, she cannot afford $[fee removed] meds.

Robin

Memory Care

Family/friend

June 6, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Our families experience.

What our family likes the most about The Cottages is the complete care they offer, we are a long distance away so this gives us that peace of mind. Based on the experience we have had so far, we do think we would recommend this community to other families.

Tina

Memory Care

Family/friend

May 8, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Recommended

My loved one is currently a resident at The Cottages at Quail Creek and the overall experience has been very good for her so far. The friendliness and the staff are great. The cleanliness, care services and activities are good. I would and have recommended The Cottages at Quail Creek to others.

Anonymous

Memory Care

Family/friend

October 13, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Cottages at Quail Creek

It was the nicest and didn't have a nursing home atmosphere. They're very kind and caring with the residents. Also, they call and text with updates on mom regularly.

Joe B

Memory Care

Family/friend

January 27, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

ratings above

Krista W

Memory Care

Family/friend

December 14, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
4.0

Blessed to find the cottages

This community is clean and smells good. The staff are friendly and my mom seems very happy. We are not allowed in during meal time due to restrictions and I am not able to see activities due to this either.

Gina S

Memory Care

Family/friend

September 23, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend, blessed

We chose The Cottages because they are strictly memory care facility and they cover different levels as well. The staff members are so understanding and sweet and handle every situation perfectly. The caregivers were amazing with my dad, when he passed they were devastated and it shows that they treated him just like it was their own family member. They have so many activities provided and something going on at all times. We just love this facility and feel so lucky to have had him here.

Joe

Memory Care

Family/friend

April 5, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I would recommend it

From our understanding the food is good, we are always being told that our loved one eats everything and never complains. We think the community is doing fine, they are taking very good care of our loved one and always communication with us when something comes up regarding our loved one.

anonymous

Memory Care

Family/friend

March 18, 2021

2.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
2.0
Care Services
2.0
Staff
2.0

Not impressed

We took him out due to the quality of the care he was receiving. I was not impressed, the turnover rate was extremely high.The administrator that I dealt with was very nice but she always seemed exhausted and it seemed like she did not enjoy her job. It is a locked down facility due to it being memory care, and he got out. I found out the person who up kept the grounds was also cooking some of the meals, so they were understaffed. When we went to see him he would have on other peoples clothes. When we finally took him out of here, we did not get items that we sent him with and he had others clothes sent home with him. I feel like they did not follow through with what they had promised in the beginning and I would not recommend them.

Anonymous

Memory Care

Toured community

December 20, 2020

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

The Cottages at Quail Creek is a very community driven facility with a caring and compassionate staff.

Hoyt

Memory Care

Family/friend

August 6, 2019

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.5
Care Services
5.0
Activities
4.0

Compassionate Cottages

Our mother was a resident at The Cottages at Quail Creek for approximately five months prior to her death. She was suffering from Alzheimer's. The staff loved and cared for her with tremendous compassion. They regularly hugged and kissed her and when she was having a good day they would sing and dance with her. When she died, they were comforters and supporters to my family. Some of them even came on their day off to be with us.

Cindy

Memory Care

Family/friend

November 10, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

The answer to our prayers.

Placing my Dad in a care facility was the hardest thing I have ever had to do. We tried caring for him in our home. I knew when he was trying to leave at all hours of the day and night that I was not going to be successful with home care. I found The Cottages at Quail Creek and I can say that after 8 months this was the best decision I could have made. Their entire staff have been the answer we were looking for. I would recommend this facility to anyone needing a locked community for their loved ones.

Regina Krug

Memory Care

Family/friend

November 10, 2017

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Our mother had previously been at two different assisted living facilities -- one was independent living and the second provided more personal care support. While at the second facility, she had a fall and although we were unaware, a brain bleed had occurred. The facility was very non-responsive and hostile to my mom because her dementia quickly declined over a 3 month period of time. The lead nurse was hostile and negligent with mom's care, so we moved her to The Cottages since he dementia progressed to a single three word response for all questions. The staff at The Cottages loved and cared for my mom as if it was their relative. Over time the brain bleed healed and her functionality increased and memory returned to the previous level. Without their care and passion about improving mom's quality of life and health, she wouldn't have improved. They literally saved my mom's life. Our family can't say enough positive things about the level of care and concern The Cottage's staff provided my mom. Highly recommend.

Anonymous

Memory Care

Family/friend

October 17, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great memory care facility

When our previous community realized they couldn’t assist my mother in-law, we had to move her but I really wish she could have got here sooner to get what she needed. They worked with us and answered all of our questions. They contacted us when anything happened and they needed answers. Even the building manager was great! The staff interacted with other patients very well. If one of them got lost in the halls they would hold their hand and bring them to where they needed to be. The facility even had picnics, parties, and family nights where they would grill out hot dogs and hamburgers! The staff doesn’t like the patients just sitting around and being depressed. They invite them to play paddle board, dominoes, games with balloons and pool noodles. Even when things got bad they were still providing care to our family. I would really recommend this place.

Anonymous

Memory Care

Family/friend

August 2, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Appreciate what they are doing

They made the move into this community very smooth. The staff did a great job of helping my husband ease into this new situation. The caregivers are kind, lovely, treat the residents so well and call them by name. The community is clean and there is an outside patio with a beautiful fenced in yard. He enjoys the well balanced meals and they offer snacks. They helped us find a great home health agency for his hospice care. They engage him in some of the daily activities. I am really pleased and I would recommend this community.

Anonymous

Memory Care

Family/friend

July 6, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Care for mom

This is a nice community for care. I like the staff who keep me informed on changes for my mom. The community is clean and maintained. We like that she is active with the list of the activities that are offered to the residents. They have a nice menu of healthy meals. We would recommend this community for the care of a loved one.

Anonymous

Memory Care

Toured community

May 2, 2017

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Clean Community, but Not The One For Us

I toured this community for my mother, and her needs. My tour went well overall, but I knew this wasn't the right fit for my mother. The community was clean, and looked nice. The staff was kind, and friendly. One thing I noticed is that there were a few women just sitting in wheelchairs, and staring off in space. Also there was a gentleman wandering the halls, and that was concerning to me. It is a nice community, but not the one for us.

Anonymous

Memory Care

Family/friend

March 29, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Trustworthy Staff

My husband has dementia and this community is able to provide good care. So far his transition has been good. The community is all good and clean. He enjoys the smaller experience during meal times. There are 4 areas for residents to eat. He has made some friends during meal time. His bedroom is kept nice and clean and nothing has been misplaced by housekeeping or staff. I would recommend the community to family and friends.

The Cottages at Quail Creek

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Map of the neighborhood around The Cottages at Quail Creek

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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