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The Cottages of New Lenox

1023 S Cedar Rd, New Lenox, IL 60451

For pricing & availability:
(866) 374-4058
9.1
Review score
41 reviews
Add review
9.1
Review score
41 reviews
  • 5 star
    51%
  • 4 star
    17%
  • 3 star
    15%
  • 2 star
    7%
  • 1 star
    10%
See all reviews
8.3
Review score
1894 reviews
69 facilities
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The Cottages of New Lenox
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The Cottages of New Lenox community exterior
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The Cottages of New Lenox in google map
street view of The Cottages of New Lenox

Mike

Child of resident/client

5.0 out of 5 stars

Lovely facility

This is not a high skilled nursing facility, and the nursing staff are very limited on what they can do. The facility director [name removed] was excellent. She was very professional, courteous, attentive, and overall great to work with.

Read all reviews

The Cottages of New Lenox

Located just an hour from Chicago, The Cottages of New Lenox offers a tranquil atmosphere that helps residents feel at home. Licensed nurses are available 24 hours a day to provide assisted living and memory care services that are tailored to each senior’s unique needs. Residents can also enjoy chef-prepared meals, daily activities, and luxurious amenities, such as the landscaped courtyard and the outdoor putting greens.

For those with Alzheimer’s and other types of dementia, specialized care is available through the Flourish℠ memory care programming. This exclusive program promotes residents’ self-esteem while reducing the risk of loneliness, boredom, and aggressive behaviors through five key points:

  • Velocity program — Daily activities and events keep residents stimulated and engaged.
  • Oshibori experience — A daily routine that provides aromatherapy and serves as a reminder for mealtimes.
  • Grab-and-Go neighborhood activities — Spontaneous small-group activities catered to residents’ individual needs.
  • S.T.A.R. — Specific Therapeutic Assisted Recreation is a family oriented program that encourages families to bring in personal items to share and reminisce with their loved ones.
  • Rest and Restoration program — An intervention program that provides audio, video, engagement, as well as comfort stimulation and redirection.

Find peace of mind at The Cottages of New Lenox.

State Licensing Information

To explore the licensing...

Senior living options offered

  • Assisted Living
  • Memory Care

The Cottages of New Lenox

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Cottages of New Lenox

9.1 out of 10
Review Score41 reviewsWrite a review
Overall Experience
3.8
Cleanliness
4.2
Friendliness
4.3
Care Services
4.0
Staff
4.8
Meals & Dining
3.6
Activities
3.9
Value for Cost
3.7

A Place for Mom has scored The Cottages of New Lenox with 9.1 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, The Cottages of New Lenox has 41 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 41 reviews

Last Updated: 7/1/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Mike

Assisted Living

Family/friend

July 1, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Lovely facility

This is not a high skilled nursing facility, and the nursing staff are very limited on what they can do. The facility director [name removed] was excellent. She was very professional, courteous, attentive, and overall great to work with.

Anonymous

Assisted Living

Family/friend

May 30, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Inviting, family-like environment - Highly Recommend!

The facility is very home-like and inviting, much more than others we toured or did a trial run at. The staff is incredible, very responsive and personable!

Amanda P

Memory Care

Family/friend

December 22, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Great Communication & Great Care

When looking for a memory care facility, I wanted one that would meet my mother-in-law’s needs, regardless of the level of care she required. The staff was incredibly accommodating and helpful to get her moved in and comfortable. We were able to decorate her room with her things and she always says, “I wish I was at home, but if I can’t be home, I’m really glad I’m here.” The staff has been very kind and excellent with communication concerning her care. They quickly respond to our texts and emails. I have no concerns about her safety and know that she is well taken care of. My grandma was also at The Cottages years ago, and received excellent care, so we knew it would be a great fit for our current needs, too. It’s good to know that the quality of care is consistent and dependable.

Anonymous

Assisted Living

Family/friend

October 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

A great place for mom or dad

[name removed], the executive Director is very responsive and does a great job managing the facility. [name removed], who is in charge of the nurses is also very responsive and does a good job. This is not a skilled nursing facility so you have to keep that in mind if your parents need that type of care.

Anonymous

Assisted Living

Family/friend

February 7, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
4.0
Activities
2.0
Staff
5.0
Meals & Dining
2.0

Experience so far

It's a small community, they're very friendly and nice, but there's not a lot of activities. They list activities but they're not done many times.

John S

Memory Care

Family/friend

February 6, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Our Experience

Yes, we would recommend. Quality of care seems good and better than previous experience. However they lack organization with clothes and bed linens. They often get mixed up between residents.

JT

Assisted Living

Family/friend

July 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Cottages of New Lenox

The staff is very friendly and helpful. I would highly recommend this place to anyone. My mom loves it there and says it's like a real home. She also comments every visit how good the food is. I picked it because her dementia is further gone and no assisted living place would take her. I got lucky because they are amazing

Jackie T

Assisted Living

Family/friend

December 2, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

My family was very appreciative to the staff and care you gave to my mom for her short stay and care for her final days. We highly recommend The Cottages. We also had hospice care and they coordinated everything with them and any equipment or needs my mom needed. We did not have to worry about anything except my mom. They were exceptionally nice and caring to my dad who came daily. Admission people were extremely helpful and kind and assisted me in at a very overwhelming time. She actually sent me a picture of my mom when she arrived at the facility.

anonymous

Memory Care

Family/friend

November 8, 2022

1.0 out of 5 stars
Verified Review

Was great but then went downhill

When my loved one first moved into The Cottages of New Lenox it was wonderful. We loved all of the staff and the meals served were balanced and tasted good. Within the last year they have had a complete turnover of management/staff. It went WAY downhill. The menu changed as well and went from good balanced meals to things like macaroni and cheese for dinner. There were times I would be there and all of the staff were up front in the office and no one was on the floor. My loved one had a lot of things stolen. Overall it was not a good experience once they changed management.

Anonymous

Assisted Living

Family/friend

October 4, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Review for The Cottages of New Lenox

We picked this community because, It was close to home, and a smaller community.

anonymous

Assisted Living

Family/friend

September 2, 2022

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Staff
4.0
Meals & Dining
2.0

Beware, beautiful facility but promises not kept

The first week we were here, things went well. The second week we noticed the amount of food they were feeding my loved one was not adequate so my loved one was hungry all the time. They did not help with the feeding and he was always the last one to eat. The meals they provide are not balanced. We were very dis-satisfied. They let the residents have the rule of walking into everyones bedroom - so there was a lack of privacy. We were disappointed in the laundry service as well, my loved one went a week without towels. A lot of my loved ones clothing was taken as well.

LM

Assisted Living

Family/friend

June 20, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would Recommend

They care a lot about their residents. And their communication with the family is good. The activities are good as well.

Anonymous

Assisted Living

Family/friend

February 21, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Would Recommend

I am comfortable with the care they are giving during the current staffing and economic issues.

Anonymous

Assisted Living

Family/friend

February 1, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Big Adjustment for Mom, But It's Been Worth It

I would let others know that we have been happy with the staff and the overall community. This has been a good fit for my loved one. There have been COVID lockdowns and this has caused the food to be delivered to the residents' rooms.

anonymous

Assisted Living

Family/friend

November 12, 2021

0.5 out of 5 stars
Verified Review

Do not recommend anyone who actually needs care

Mu husband came home with 2 sores on his heel and a terrible bed sore that ended up causing him to pass away. They seemed anxious to have him here, but he was more work than they were able to handle and I wish they would have just told me that from the get go. I wish I had never sent him here in the first place.

Rick

Memory Care

Family/friend

May 19, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Easy Transition, Caring Staff

It’s just been a wonderful experience. They just rolled out the red carpet. This is our first rodeo. We’ve never done anything like this before. They kind of held our hands through the whole thing. The care that they’re providing is amazing. Their head nurse is amazing. The director is just incredible. We had a family visit recently. I flew in from out of town, and they didn't give me a hard time about the Covid stuff, just followed protocol. I was there for the weekend and they answered any questions. They were very caring. It could all be a schtick, what a privilege it is to care for our loved one. And I’m sure that’s part of the script. But I believe them when they say it. We’ve had a wonderful experience.

anonymous

Assisted Living

Family/friend

April 5, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
2.0

Our experience

We chose The Cottages because of the convenient location. It is 5 smaller building instead of just one large facility, so sometimes your family members do not have any interaction with the other residents. They have been excellent with communication with everything that has been going on. They have had a new chef and he is not as good as the last one that they had. Overall I would recommend to others looking.

Nancy

Memory Care

Family/friend

July 13, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Staff care at the Cottages of New Lenox

I cannot say enough how much the caregivers and executive staff work to make sure the residents receive not only the best in care, but that they are HAPPY each day. These people work tirelessly to make sure their "family" members receive the best in daily care, meals and personal assistance. I am thankful each day that they care so much for each of residents in their care and there is never a problem too large or small for them to address. It's above and beyond each and every day. You are all my heroes. THANK YOU from the bottom of my heart.

Linda Bunting

Memory Care

Family/friend

June 19, 2019

3.5 out of 5 stars
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5

The Cottages of New Lenox

The staff is very friendly and helpful overall. We've had a few incidences, some which may be attributed to us being new to this type of living situation and some from The Cottages. We've worked together and resolved the issues. We initially had a problem with mom's laundry but that has been addressed and corrected. We really like that there are only 16 rooms in each cottage and that we have 24 hour access.

William Miller

Memory Care

Family/friend

January 15, 2019

4.5 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0

Very friendly, very caring

My mother-in-law needed a place to live after suffering a fall on her 94th birthday. The Cottages was a wonderfully friendly and caring place for her.

The Cottages of New Lenox

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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