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The Courtyards at Knoxville - The Orchards

815 E Inskip Dr, Knoxville, TN 37912

For pricing & availability:
(866) 374-4058
8.6
Review score
21 reviews
Add review
8.6
Review score
21 reviews
  • 5 star
    38%
  • 4 star
    33%
  • 3 star
    14%
  • 2 star
    5%
  • 1 star
    10%
See all reviews
8.4
Review score
79 reviews
7 facilities
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The Courtyards at Knoxville - The Orchards
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The Courtyards at Knoxville - The Orchards
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Marlene C

Child of resident/client

5.0 out of 5 stars

Great staff, good food and taking good care of mom

Mom loves being here. They have great staff that takes care of all mom’s needs. She has become happier since moving there as they have activities daily that she enjoys. She has also made new friends that are her age. She is doing well and has even told me she wants to stay there.

Read all reviews

The Courtyards at Knoxville - The Orchards

At the Courtyards at Knoxville - The Orchards, we’re proud to be a small-scale, family-based community. We have a charismatic, reliable team of caregivers who believe in our mission, The Eden Alternative. This is a growing movement in elder care which aims to improve the quality of life for those living in long-term care communities like ours. Through this, we’re committed to creating an environment that nurtures our residents’ relationships with themselves and each other, providing residents opportunities to give as well as receive care, and placing the maximum possible decision-making authority into the hands of our elders or those closest to them. In short, our community helps elders pave a pathway to a life worth living.

The surrounding city of Knoxville, Tennessee, is a unique mix of natural beauty, adventure, and cultural attractions. Our city takes pride in our heritage and encourages residents and visitors to stop by the East Tennessee History Center or take a tour of our many battle sites and historic homes. For the excitement-seekers, check out Urban Wilderness for an outdoor adventure, take in the scenery by climbing to the top of the Sunsphere, or explore our tree-based zipline adventure park, Navitat. For those with...

Senior living options offered

  • Assisted Living
  • Memory Care

The Courtyards at Knoxville - The Orchards

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Courtyards at Knoxville - The Orchards

8.6 out of 10
Review Score21 reviewsWrite a review
Overall Experience
3.8
Cleanliness
3.6
Friendliness
4.0
Care Services
4.0
Staff
4.4
Meals & Dining
4.1
Activities
3.9
Value for Cost
3.8

A Place for Mom has scored The Courtyards at Knoxville - The Orchards with 8.6 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Courtyards at Knoxville - The Orchards has 21 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 21 reviews

Last Updated: 9/26/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Marlene C

Assisted Living

Family/friend

September 26, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great staff, good food and taking good care of mom

Mom loves being here. They have great staff that takes care of all mom’s needs. She has become happier since moving there as they have activities daily that she enjoys. She has also made new friends that are her age. She is doing well and has even told me she wants to stay there.

Anonymous

Assisted Living

Family/friend

March 6, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

staff is great and create my mom like family.

What we like the most about The Courtyards is that it seems like family, however they could probably improve on the laundry. Yes, we would recommend this community to other families.

Anonymous

Assisted Living

Family/friend

March 14, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Review for The Courtyards at Knoxville - The Orchards

If you can afford somewhere else I would do that.

James

Assisted Living

Family/friend

February 27, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

staffing issues, do not recommend, disappointed

Focus on how many staff they have. Should have enough to keep focus on residents. I do not recommend them, Issues with staffing and supervision will cause me to look elsewhere.

Anonymous

Memory Care

Family/friend

February 2, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Above and beyond staff

I would give a 5 in every category, especially the staff, they are super. They are the reason I hesitate to move him to a place with more room, especially outdoor space. It's a little small and I wish there were more activities for the residents.

Anonymous

Assisted Living

Family/friend

June 30, 2023

2.0 out of 5 stars
Verified Review

Would Not Recommend

Not very good management - they have lied to me and are unresponsive to concerns. If they worked for me, I would fire them. One worker on the night shift is very hateful with the patients. Workers are not trained well enough to assess a patient in case of medical problems. Even for minor incidents, they just call am ambulance and send patients to the hospital.

Anonymous

Assisted Living

Family/friend

May 25, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Mom in Memory Care

My sister looked at their facility in Johnson City and liked it a lot. We needed something less expensive than, another facility due to funds rapidly decreasing. Courtyards also will take Medicaid if funds deplete I feel that she is safe and taken care of. I would recommend to other families.

anonymous

Assisted Living

Family/friend

April 6, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Courtyards at Knoxville Review

I would have ranked The Courtyards at Knoxville with all 4's and 5 stars if it were not for a couple of caregivers that have the wrong attitude. Also, I believe there is a lack of training with the staff that results in the mishandling of dementia and Alzheimer's residents.

Anonymous

Memory Care

Toured community

July 8, 2022

3.0 out of 5 stars
Verified Review

My Tour Experience at The Courtyards at Knoxville-The Orchards

Okay community had lots of activities, but the didn't show me a room. Also, I heard reviews that weren't promising.

Jackie O

Assisted Living

Toured community

January 18, 2022

3.5 out of 5 stars
Verified Review

My Tour Experience at The Courtyards at Knoxville-The Orchards

I like the community, but it wasn't the right fit for my loved one.

K A

Assisted Living

Family/friend

November 1, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place to take your loved one

very nice and nothing negative at all to say about this community. Very nice place for your loved one.

LT

Memory Care

Family/friend

April 14, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
3.0

our experience

The staff was there for us when we needed it. They helped us out and went above and beyond in our emergency situation. Communication was good between the staff and our family they kept of well informed. I would recommend this community to others

Vicki

Memory Care

Family/friend

June 24, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Loving Care

I like that it is a small community and the staff is very caring and friendly. My mom likes the food. Everything is on the first floor so we are able to do window visits during Covid-19. They also have outdoor space for the residents to use.

Anonymous

Memory Care

Toured community

March 25, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Nice place, good vibe but wanted something closer if possible.

Anonymous

Memory Care

Toured community

April 13, 2017

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5

Check out this community

This is a really nice community and it was our second choice. The staff members I met were friendly and knowledgeable. This community offers transportation and nurses on staff.

Anonymous

Memory Care

Toured community

January 17, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very Nice Tour

I toured this community for my father and his needs. It is a very nice community with kind. From what I saw the community looked nice and well-kept. The staff was very friendly, and informative. All my questions were answered. The experience went well.

Anonymous

Memory Care

Family/friend

November 1, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Good Aids At This Community

My mother seems to be doing well here at this community. She is still adjusting, but I know she in good hands. This a lovely community, everything is very nice and clean, and well maintained. The aids are great, and very willing to work with me to figure out the best care plan for her. It has been a very positive experience, and I would recommend this community.

Anonymous

Memory Care

Family/friend

July 29, 2016

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Unsafe and unscrupulous

Please take my advice and do not place your precious loved ones at this facility. Both of my parents fell ill at the same time.Being an only child with a small child of my own and a full time job, I was forced to place them at this facility because it was the most affordable. I now understand why all of the other assisted living facilities are twice the price of this dump. Their staffing is minimal and includes LPNs that have to be shared between the "houses" at night, so there is no licensed nurse on premises at times. The assistant staff is what you would expect, I suppose, (neck tattoos, bad teeth, etc.)in this neighborhood and for the low wages offered. They are pleasant enough, though. My main issue is that when my mother passed away, I was sent a pro-rated bill that included the interim 3 days between her death and when I came to collect her belongings. No one informed me that I would be charged rent during this time and I do not think it is fair to expect someone to come clean out their deceased family member's belongings immediately or be charged $92 per day. The hospital bed was a rental and had already been picked up. All that remained was clothing in the closet which could have easily been boxed up in the event they had someone beating the door down to rent the room, which I'm sure they did not. I asked for proof that they had turned away residents because the room was not completely empty and was refused, presumably because it does not exist. They are just trying to grab the last little bit of money they can because that's what they are about--money not caring for your loved ones.

Anonymous

Memory Care

Toured community

June 21, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very nice place!

We're very pleased with how things have turned out at The Courtyards! It's a nice looking clean place, and it has a very comfortable homelike atmosphere. The staff is friendly and accommodating, and I really appreciate that if my Dad ever has any issues all I have to do is ask and they're always happy to help! I would highly recommend the place!

Anonymous

Memory Care

Toured community

April 21, 2016

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5

The courtyard for assisting living on Inskip road is absolutely awful. They hire people who don't care for one and who just wants to stay on there phone. They have had to fire the last manager due to lack of care and the nurse that hands out the meds wAs fired from a previous place cause of mishandling the meds. My grandmother was put here by my grandfather who was stupid to believe this sick place, they lie to u and manipulate you into thinking they are taking care of the patients. They don't watch them, when the people come during the day to see their loved ones they put on a front like they care but once u leave or your not on there ass yourself, they will stay on their phones the whole time or go outside for a smoke break. I came in one night to see my grandmother and she was locked in a closet on the floor crying, I asked the women where she was and she said in her bed, I had to look for my grandmother is several rooms before I heard a loud cry from a closet, just horrible and horrific. Your just asking for them to slowly kill your loved ones if you place them there, but hey some families want that, most people wouldn't even come see there loved ones and just leave them there to die. Each person living there would even cuss at the workers cause of how violent they would be to them. I've reported this place numerous times. They also try to keep people there who have severe Alzheimer's that don't need to be there at all just so they can have more money in their pocket. Moral of story don't put your loved ones here at all.

The Courtyards at Knoxville - The Orchards

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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