4428 Pheasant Ridge Rd, Roanoke, VA 24014
Brenda H
Loved one of resident/client
Rate the place
Staff friendly and helpful. For the most part the food is very good plus on days I don't care for meal of day I can order from the additional list of things available. Cooking for 80 to 90 people and still have tasteful food says a lot. They are short of servers in dining room but they work extremely hard to take care of us, have our order correct and get it out as quickly as kitchen staff has it ready.
Read all reviewsThe Harmony Collection at Roanoke - Independent Living
As an independent senior living community, The Harmony Collection at Roanoke Independent Living’s elegant common areas are thoughtfully designed to provide all the comforts of home in a safe and secure community with tasteful design qualities that exude comfort and convenience. They offer compassionate, quality care and service, but also encourage residents to live for themselves 一 active, carefree, and independent, whether that be on their refreshingly clean and homelike property or out exploring the beauty of southwest Virginia!
The Harmony Collection at Roanoke combines personalized care with all the warmth and comfort of home. On-site, caring staff are available day in and day out, providing impeccable services and amenities such as transportation, personal laundry service, and routine housekeeping and linen services, and they’ll even help with grocery shopping. Convenient medical services include on-site therapy, health care, and specialized care for those with diabetic, incontinence, and ambulatory needs.
They offer unbeatable service and mouth-watering menu items in their restaurant-style dining area, where a professional chef prepares fresh, nutritious meals every day along with delicious vegetarian alternatives for anyone who’d prefer them. Their elegant dining room, cozy lounge areas, fireside living room, and senior-focused fitness center are just a few...
The Harmony Collection at Roanoke - Independent Living
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored The Harmony Collection at Roanoke - Independent Living with 8.4 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, The Harmony Collection at Roanoke - Independent Living has 38 reviews with an average "overall experience" of 4.2 out of 5.
Brenda H
Independent LivingResident/client
October 15, 2025
Staff friendly and helpful. For the most part the food is very good plus on days I don't care for meal of day I can order from the additional list of things available. Cooking for 80 to 90 people and still have tasteful food says a lot. They are short of servers in dining room but they work extremely hard to take care of us, have our order correct and get it out as quickly as kitchen staff has it ready.
Timothy M
Independent LivingFamily/friend
September 15, 2025
The facility is fantastic. The views are unbelievable. The staff is very attentive. Our only hiccup was that we thought there were some things that we could take advantage of when we signed up my mother-in-law - and one was that they said they could get it notary because she was wanting to do a new will, and that never developed. There was a mixup about where her automatic deposit was to come out of. Then there were mix ups with her prescriptions - and just some hiccups OK. Overall, we are super happy with where she is.
Anonymous
Independent LivingResident/client
August 6, 2025
They are kind, thoughtful and always willing to help.
Anonymous
Independent LivingResident/client
July 30, 2025
Great l like it here so far, rooms are large food is good and so far things are good well. Thank you for checking on me the only thing I wish it was not so costly. [price removed] a month is a lot to pay.
Anonymous
Independent LivingFamily/friend
May 14, 2025
#1 our overall experience has been what I expected… Hence, I gave it a three, nothing over the top and nothing down in the gully. #5 I have worked very closely with the administrative staff because we've had various issues… They present well~ I truly believe they mean well it just takes a long time to get anything anything accomplished #6 the dining services up there is truly the black eye on that facility… They have a horrific time hiring competent people, keeping competent people, serving hot/tasty food. Hopefully things are going to get better. They were good November and December… They started a downhill slide in January and hopefully the slide is at least being slowed if not stopped. The facility is beautiful. Her apartment is beautiful no qualms there to be very honest with you moneywise everything that we looked at in the Roanoke Valley was within [fee removed] of each other per month, so it just came down to what space did each one have that you wanted or that you preferred. The convenience, factor of where she is and where I am played a huge role as well.
Anonymous
Independent LivingFamily/friend
May 1, 2025
If I could give them all zero... I would. Do not trust [name removed]. They forced us to pay for 24 hour care for my father in law because he had diarrhea and they were afraid he was going to fall. We paid around $[removed] extra to caregivers for 4-5 weeks before we could get him the hell out of there. Would not recommended to people if they don't want to have to move somewhere else sooner or later.
Anonymous
Independent LivingResident/client
January 24, 2025
The staff is very nice and helpful. Housekeeping does a poor job, however. There is generally dropped/spilled food on the floor around the elevators. Additionally, the food leaves a lot to be desired. Not trying to be negative, just truthful.
Anonymous
Independent LivingFamily/friend
December 5, 2024
Management is great. Some of the staff have been a little abrasive and rude. However we haven't seen them for a bit so management may have addressed that issue. My parents are now in the assisted living facility as my mom needed more care than my dad nor independent living could provide.
Marian A
Independent LivingResident/client
October 2, 2024
I have been warmly welcomed into Harmony Hill. Very friendly staff and residents. The food is very good and they care is great. The grounds are well taken care of. I chose a room on the top floor because of the view of the mountains. I gladly paid for garage parking for my car and there are grocery carts for bringing item from the care.
Anonymous
Independent LivingFamily/friend
May 23, 2024
I believe all the above are 5's. Mom's very happy with her apartment and the activities provided. She is kept busy, which is very important for someone who is 95! Every time I have visited I've been very happy with the facility. I would recommend Harmony.
Kim
Independent LivingFamily/friend
March 25, 2024
I would tell a friend, it's a very warm and welcoming community and the staff do try and get to know their residents. My dad didn't participate in any of the activities but they tried, and I appreciated that. It's a great place! People do need to understand that as their loved ones needs change, and level of care, that they may not be able to stay there-as was my fathers experience.
Anonymous
Independent LivingFamily/friend
June 1, 2023
Based on the experience we have had so far with The Harmony Collection, we are very pleased and thankful to have found Harmony. When it comes to the activities there are concerts/ music, Bible study, independent puzzle kits, bingo, monthly themes-Kentucky derby race game, exercise classes, craft activities...
Lorri
Independent LivingFamily/friend
February 15, 2023
We are so happy with Harmony. Mom has so many activities available and is much more active. The staff is very kind and supportive. Her apartment was freshly painted and new carpet installed. I joined mom several times for meals and was very impressed with the quality of our meals.
Deborah
Independent LivingToured community
December 22, 2022
Our family had an in person tour and we thought they did a fantastic job it was an excellent tour experience
anonymous
Independent LivingToured community
September 29, 2022
Our family had an in person tour and with everything we saw and all the staff we spoke with we had a really good overall experience
Anonymous
Independent LivingFamily/friend
July 22, 2022
anonymous
Independent LivingFamily/friend
September 28, 2021
They've had transition with staff. A different family member was in their assisted living and did great there. So I think staff turnover has caused some of the confusion. They haven't had an activities director, although they did just hire one. My loved one has Alzheimer's, and we're trying to get someone to take her to activities. But we have not been successful, and we're very frustrated with that. I think it's a great deal if we could get the things we were promised, particularly the activities. I recognize we have kind of a unique situation where our loved one is completely independent and takes care of herself physically. But she just needs some prompting to go to places. So it's been difficult for us to get her engaged.
anonymous
Independent LivingResident/client
September 21, 2021
I love my apartment here, the full kitchen is wonderful and i have a two bedroom two bath which is a big positive. The value for cost is excellent. For most of my stay we have not had an activities director, but this past week we hired a new one and the activities she has started I have been satisfied with. The negative I have is when you go down to the dining hall for their assigned eating times, it make take around 15 minutes for a wait staff to come get you and then sometimes an additional 15 minutes to be served. In my opinion that is to long. Also sometimes management does not respond in a timely manner.
Anonymous
Independent LivingToured community
July 2, 2021
*Update* We toured this facility along with 3 others on the list. Harmony was a real stand-out! The facility is clean and spacious. We like that the level of care provided can transition from independent to more in-depth nursing care. During the tour, several residents stopped to tell us how much they love Harmony and [name removed], the director. She knew each resident we spoke to by their first name, gave hugs, and was engaging with them. Harmony seems to be the best fit for our parents. So far the front-runner in our search. [name removed] was really nice, lots of information. Seems as though this place has everything we are looking for. Scheduling a tour asap.
anonymous
Independent LivingToured community
June 30, 2021
So far the front-runner in our search. [Name removed] was really nice, lots of information. Seems as though this place has everything we are looking for. Scheduling a tour asap.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.