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The Heritage at Northern Hills

4000-4002 Teton Trace, Sioux City, IA 51104

For pricing & availability:
(866) 374-4058
8.7
Review score
27 reviews
Add review
8.7
Review score
27 reviews
  • 5 star
    55%
  • 4 star
    30%
  • 3 star
    11%
  • 2 star
    0%
  • 1 star
    4%
See all reviews
8.9
Review score
37 reviews
3 facilities
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The Heritage at Northern Hills
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The Heritage at Northern Hills
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street view of The Heritage at Northern Hills

EH

Child of resident/client

5.0 out of 5 stars

Review for The Heritage at Northern Hills

Prices are in line with other places. It is a nice neighborhood. The staff communicate very well, which is extremely important.

Read all reviews

The Heritage at Northern Hills

Located in the bustling Sioux City, Iowa, The Heritage offers a lifestyle designed to delight. The Heritage places its residents and their individual preferences at the center of what they do, from how they take their coffee to their ideal dinner time. Independent living in the community is worry-free, with home maintenance, meals, regular cleaning, and yard work all taken care of. The Heritage’s Life Enrichment Director makes sure there is always something happening in the community. Residents can enjoy delicious and healthy meals three times per day in the restaurant-style dining room.

The Heritage offers multiple sizes and floor plans to their apartments. Independent living spaces contain a full kitchen with all new appliances, and assisted living apartments each contain a simple, up-to-date kitchenette. Small pets are welcome. Residents have round-the-clock access to discreet support with activities of daily living, including bathing, dressing, and medication management.

The community is also able to provide temporary respite care and surgery recovery. Temporary guests have use of a full private residence, as well as access to all of the amenities offered to permanent residents. The Heritage strives to foster a social lifestyle for all of its residents and to enable its community members to...

Senior living options offered

  • Assisted Living
  • Independent Living

The Heritage at Northern Hills

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Heritage at Northern Hills

8.7 out of 10
Review Score27 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.5
Friendliness
4.5
Care Services
4.3
Staff
4.2
Meals & Dining
4.1
Activities
4.5
Value for Cost
4.2

A Place for Mom has scored The Heritage at Northern Hills with 8.7 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Heritage at Northern Hills has 27 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 27 reviews

Last Updated: 9/8/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

EH

Assisted Living

Family/friend

September 8, 2025

5.0 out of 5 stars
Verified Review

Review for The Heritage at Northern Hills

Prices are in line with other places. It is a nice neighborhood. The staff communicate very well, which is extremely important.

Anonymous

Independent Living

Resident/client

August 8, 2025

3.0 out of 5 stars
Verified Review

Review for The Heritage at Northern Hills

Heritage at North Park Independent Living is a nice place to get some help with food preparation, cleaning, and laundry. There are also activities to join in, if you so desire. The staff are friendly and kind.

Galen G

Assisted Living

Family/friend

December 10, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Dedicated, client-centered staff.

The staff is very dedicated to the needs of their clients, very dutiful. They take great care in communicating with the client, they're patient. I have noticed when I'm visiting the staff always communicate with my mom, as opposed to communicating with my mom through me, very client-centered. They do a good job of keeping the apartment clean and attending to doing her laundry in a timely manner. They're very meticulous with her meds and make sure she understands what she's taking; they do well with administering her eye drops. Overall, the staff is curteous and dedicated to their work.

Anonymous

Independent Living

Family/friend

December 9, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Activities
4.0
Staff
3.0
Meals & Dining
2.0

Great choice

The staff is friendly and helpful. When my mom was there the food wasn't very good. Not very much meat. A variety of other choices and healthier choices would be nice.

Anonymous

Assisted Living

Family/friend

October 28, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
5.0

Would not recommend.

It was an absolutely awful experience. They forced my mom on hospice to stay because they did not want to do the work to give her care which she paid dearly for then they kicked her out. She's no longer even on hospice. They were just plain lazy uncaring and not empathetic their care was so awful they didn't wheel her to the dining room half the time either

Anonymous

Independent Living

Resident/client

September 6, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Fun community with supportive staff

The light and brightness of the place appealed to me. The people milling about seemed it would be a friendly community. Also, it seemed a beautiful, safe neighborhood for my young grandkids to come for care after school and to visit me. They are welcomed, and so is my little dog. The staff treat them just like family, which I love. The activities are repetitive and leave a bit to be desired. They do NOT get us put in the community enough, but rather have fund raisers for Alzheimer's every couple of weeks instead. The food is great at times and at other times, not so good and is repetitive, too. It is food on a large scale, though, and there are about 4 choices per meal, so all in all there is nothing to complain about! They fix your meals and are very kind in serving us! I love that they clean and do laundry, bedding changes included! If you want to be social you can, if you want privacy, you may have it! The staff are the BEST and TRULY care!

NJ

Assisted Living

Family/friend

June 5, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Heritage at Northern Hills

They genuinely care about their residents. My mother was very happy there.

Sid Shoemaker

Assisted Living

Family/friend

April 15, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Very good and I would recommend this place for independent living and assisted care

Heritage works with you on all levels of care. We have had my Mother and Father-in-law,, my Mother and my sister-in-law at Northern Hills and received all levels of care. They’re are good about keeping residence here for good instead of sending them off to a nursing home. At times, they seem shorthanded as all places have been but work quickly to remedy that as well as any issues that we have had. The food I would say is second to none. I am surprised by their food choices and quality. Activities are exceptional as well. I give them a 4.5 out of 5 and I am tough on my grading.

Anonymous

Independent Living

Resident/client

January 23, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Recommended

The staff is very cordial/caring. Communication with the family is good. All went well with the move in process. The meals generally okay. I would recommend this facility to others.

Anonymous

Assisted Living

December 14, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Longevity of staff is amazing

It's wonderful to go into the buildings and see the same staff with very little turn over. This makes it great for the residents and their needs. Staff are wonderful, caring, respectful and put the needs of the residents first.

Jenny

Assisted Living

Family/friend

December 14, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

Heritage at Northern Hills Assisted Living Review

There is NO communication. The move in process was easy and they were very welcoming to our mom. The meals are very good. It's like a restaurant with 2 choices each meal. The housekeeping is very good. My recommendation is communication. Any communication. There is none. Or have a face to face sit down meeting, at the minimum, after the first 30 days.

NJ

Assisted Living

Family/friend

August 1, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Review for The Heritage at Northern Hills

The staff was very gracious in providing temporary furniture for my mother and getting everything set up in a comfortable fashion and then removing the items on the day her furniture arrived. All the residents seemed active and friendly. They allow pets.

Anonymous

Independent Living

Family/friend

June 15, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very caring staff

My Mom lived here some years ago. Longevity of staff is wonderful. Everyone is helpful and kind. The community is clean and the seniors who live here are happy. Wide variety of activities, in assisted and independent living. Nice size apartments, beautiful common areas.

Anonymous

Assisted Living

Family/friend

December 12, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Activities
3.0
Staff
3.0
Meals & Dining
1.0

It's easy to tell they're conserving on meat in the meals. They sometimes run out of food. Most of the people who eat there complain about the food to one another, but don't say anything to those in charge. The facility is kept very clean. It always looks nice. The décor and holiday decorating are very pleasant. Many of the residents are very friendly. It feels like a secure, safe place to live. The apartments are cozy.

anonymous

Assisted Living

Family/friend

November 3, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Highly recommend Heritage - a very positive experience

I would highly recommend Heritage. The staff are always on task and supportive. They're good about efficiently providing Mom her meds and responding in a timely manner to her requests. Housekeeping of her apartment is excellent. She really enjoyed the trunk or treat they had recently. Sometimes she is not too keen on the meals. Overall, mom having a good experience. Staff is very caring and attentive to client needs.

Anonymous

Assisted Living

Family/friend

July 12, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.5
Care Services
2.5
Activities
4.0
Staff
4.0

Nice Environment for Mom

Mom was sick one day and no one checked on her. It is a good location and a good place to live. It can be understaffed sometimes. It's a good place to go with good activities. It's a nice environment for mom.

Joleen Thiele

Assisted Living

Family/friend

June 3, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Absolutely The Best

We love The Heritage at Northern Hills! Any time something happens, they call and let you know. It takes worrying out of the equation because they tell you about everything, and our family sincerely appreciates that.

Lisa

Assisted Living

Family/friend

March 31, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Staff
4.0
Meals & Dining
5.0

They Offer More Services Than Other Independent Living with Helpful and Friendly Staff

They are very friendly and supporting when setting up the tour at The Heritage. They understood this is a difficult process in placing a loved one. They are able to provide several services, such as meals, laundry, and housekeeping. I wish it was a little more affordable, but feel we are getting what we pay for. The staff can be hard to get ahold of, because they are busy. They do have a cell phone to text but they are quick to respond in this way. My loved one seems to enjoy the food offered.

anonymous

Assisted Living

Toured community

February 21, 2022

4.0 out of 5 stars
Verified Review

Community Tour

From what we saw on our brief tour, I thought The Heritage was good. The staff seemed friendly. The rooms were okay. And I liked the library.

anonymous

Independent Living

Family/friend

January 11, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
4.5
Meals & Dining
4.0

my experence

I would recommend this community to others.

The Heritage at Northern Hills

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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