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The Heritage Tomball Senior Living

1221 Graham Drive, Tomball, TX 77375

For pricing & availability:
(866) 374-4058
8.2
Review score
112 reviews
Add review
8.2
Review score
112 reviews
  • 5 star
    39%
  • 4 star
    25%
  • 3 star
    20%
  • 2 star
    8%
  • 1 star
    8%
See all reviews
8.3
Review score
4222 reviews
82 facilities
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The Heritage Tomball Senior Living
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The Heritage Tomball Senior Living community exterior
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Anonymous

Loved one of resident/client

5.0 out of 5 stars

The Heritage Tomball Senior Living

5 for all. The Heritage Tomball Senior Living is so much better than any other place we looked out. There are always plenty of staff available to assist you or the residents. Yes, we would recommend this community to other families.

Read all reviews

The Heritage Tomball Senior Living

Small town living with a strong sense of community and family values awaits at The Heritage Tomball Senior Living community of Tomball, Texas. We offer independent living, assisted living, and memory care services, as well as hospice and respite care. Independent and assisted living residents are welcome to bring their four-legged friends, as we are a pet friendly community!

Tucked away in western Tomball, we enjoy a quiet life away from all the hustle and bustle of city living. Conveniently located, our community is just a short drive from the local attractions and outdoor recreational spaces that Tomball residents know and love. We are big on encouraging an active lifestyle to sustain your independence while developing strong, meaningful bonds to nurture your sense of companionship. At The Heritage Tomball, we’re here to help you flourish.

Community Amenities and Services

As part of our community's mission to enrich the lives of residents, we schedule a dynamic roster of events and activities. We also believe in the power of companionship and encourage group participation often. Game nights and billiards, BBQs on the courtyard, bingo nights, and birthday celebrations are all planned with community building in mind. For residents who enjoy a little more...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

The Heritage Tomball Senior Living

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Heritage Tomball Senior Living

8.2 out of 10
Review Score112 reviewsWrite a review
Overall Experience
3.8
Cleanliness
3.9
Friendliness
4.0
Care Services
3.8
Staff
4.4
Meals & Dining
4.0
Activities
3.8
Value for Cost
3.7

A Place for Mom has scored The Heritage Tomball Senior Living with 8.2 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Heritage Tomball Senior Living has 112 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 112 reviews

Last Updated: 8/18/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 18, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Heritage Tomball Senior Living

5 for all. The Heritage Tomball Senior Living is so much better than any other place we looked out. There are always plenty of staff available to assist you or the residents. Yes, we would recommend this community to other families.

Anonymous

Assisted Living

Family/friend

July 15, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

The Heritage Tomball Senior Living

The staff has been responsive, friendly and helpful. The facility is in good condition and a good location for my family member

Carolyn B

Memory Care

Family/friend

June 18, 2025

4.0 out of 5 stars
Verified Review

Review for The Heritage Tomball Senior Living

What stood out to me - The staff is so nice to my father and our family. Very patient with any questions we have and how they work with my father.

Anonymous

Assisted Living

Family/friend

April 11, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

Review for The Heritage Tomball Senior Living

They have no patience with the residents that need more assistance. We moved mom out. We were not happy with the place.

Anonymous

Assisted Living

Family/friend

April 10, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Staff
5.0
Meals & Dining
5.0

Overall Pleased

The Heritage is best for residents not requiring much help. The staff were all very friendly and helpful. I do think they could have a better staff to resident ratio.

D.S.

Assisted Living

Family/friend

September 4, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
2.0

Heritage Pros/Cons.

My Mom is no longer at the Heritage. She left late February and is now residing within my home. I am now her caretaker. Her experience at the Heritage was not pleasant for her (for a lot of reasons). Her expectations were not met; however, I felt the facility was an adequate, safe, pleasant facility. Facility has its faults. (Poor food choices, preparedness, temp. Staff/personnel overturn ). Management is aware and is trying to improve. Overall facility, I felt, Heritage was great.

Anonymous

Assisted Living

Family/friend

August 5, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
3.0
Meals & Dining
4.0

Shop around

Management helpful (lots of turnover though). Location fairly clean but not individual rooms. Feces on wall and floor disgusting. "Cleaned" twice a week, but not well. Floor not mopped, nothing wiped down. Management nice, staff 50/50. Some staff helpful but others not friendly or even available. My family member had numerous falls and was laying on the floor for hours before discovering him. Always in wet underpants, not checked on or changed frequently although paying for high care level. ALWAYS SEVERE UNDERSTAFFING! High turnover with staff. Meals bland as expected but good variety and quality. Most were church based or bingo. No off-site options. Some musical artists occasionally. Very expensive for the level (or lack) of care paid. Better care elsewhere that's cheaper.

Anonymous

Assisted Living

Family/friend

June 21, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Genuine compassionate care

The staff is wonderful. Everyone is polite and so very caring to my parents. From the caregivers to the nurses to the administrators they are all genuine and compassionate. The 2 bedroom apartment is the largest of the 5 places that I visited in 2022. Very nice layout, new paint and flooring. Their cable/phone company is horrible but that's not the facilities fault. Once the cable finally got working the free cable provided is very good. Lots of live sports channels for my dad.

Anonymous

Assisted Living

Family/friend

June 7, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Staff
5.0
Meals & Dining
5.0

Review for The Heritage Tomball Senior Living

Loved the people, the manager was fighting an uphill battle with an old building, the cleaning lady and being able to hire good cooks. Everyone was very kind, loved having a nurse come to my mo. And the hospital nearby.

R&M

Assisted Living

Family/friend

May 23, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place!

My mom is enjoying her experience at The Heritage. She enjoys the food and the kindness from the workers there. It’s a great place for someone who doesn’t need too much help. If my mom progresses to needing more than just her meds, a smaller facility with more workers will be a better fit, though.

Felicia G

Assisted Living

March 18, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
1.0
Meals & Dining
5.0

Lack of Empathy and consistency

We visit a friend living in this community on a regular basis and just recently have been looking for assisted living for ourselves. On our recent visits we really looked at what goes on in the community to see if it could possibly be a fit for us. After closer examination, this community is led by narcissistic management that doesn't seem to genuinely care about their residents. My friend told me that she had brought a concern to the manager multiple times and he told her that if she is unhappy she can just leave, no looking for a solution, no compromise, nothing. There is inadequate staffing (you can never find anyone to help and after 5 pm you're lucky to find any workers at all), gross l living conditions (there is a smell of cat urine as soon as you open your car door in the parking lot and permeates through the halls, moldy and water damaged floorboards) and consequently subpar care. Ultimately we choose somewhere else.

Anonymous

Assisted Living

Family/friend

February 28, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Staff
4.0
Meals & Dining
2.0

My Experience

Care was not good. He was not put in the proper room. He was stuck for hours in one place with no one checking on him for hours. He was thrown around like a rag doll when being moved from wheelchair to chair. Overall I'd give the whole place a 2 and that's being generous.

Anonymous

Assisted Living

Family/friend

January 31, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Would recommend

I Would recommend The Heritage Tomball Senior Living.

Anonymous

Assisted Living

Family/friend

October 19, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

From the beginning/our tour of The Heritage Tomball Senior Living, our experience has been positive. [Name removed] was our contact and was very informative about the facility and was interested in our loved one's needs. The overall cleanliness of the facility is spot on. Very seldom are there any lingering unpleasant odors. The friendliness of the staff and the attendants is astonishing. From the very beginning, everyone was very pleasant. The quality of care is sufficient for my loved one's needs. The staff is outstanding! From [name removed], the Executive Director, to most of the attendants. The food is an area of concern for my loved one, it is not good. However, the staff is aware and the Executive Director is fully aware and taking the necessary steps to make changes and improvements. Time will tell. My loved one is very active in most of the daily activities. From breakfast to Bible study to exercising to lunch to bingo...all before 3pm! On Fridays they have Happy Hour. Exercise classes are a mix from day to day (noodles, drum, etc). On days that there is no bingo, it's a movie day with popcorn, tea party, luau, hangman, board games...so much to name. As for the Value for your money....there's no question that facilities are expensive. The value that I place on Heritage is good. The value that I place is more on if my loved one is SAFE. I feel at ease that she is there and that I don't worry much. Overall, The Heritage Tomball Senior Living is a great facility.

russ

Assisted Living

Resident/client

October 3, 2023

1.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
1.0

My experience

Sometimes they have two people to serve 55 people and it takes too long to get served I have complained about this but it falls on deaf ears. I realize I have all the time in the world but my butt gets sore from sitting too long'

Vicki

Assisted Living

Family/friend

July 10, 2023

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
5.0
Value for Cost
1.0
Care Services
3.0
Activities
1.0
Staff
4.0
Meals & Dining
3.0

Review for The Heritage Tomball Senior Living

They have a new manager and I'm hoping for better! But, at this point I would not recommend it to anyone. They have a lot of improvements to make. They need to improve on the following: Landscaping, cleanliness of facility, cleaning of occupants rooms, pest control inside and out, charging for dinners to take containers home in to go boxes. We picked this community, because it's close to me and they had availability.

DB

Assisted Living

Family/friend

March 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great care and positive environment.

My father is very happy living at The Heritage. He is well cared for, and it's a positive environment. They have a lot of activities for the residents and post pictures from all events on their Facebook website. It's great to be able to view him participating and socializing.

Phyllis

Assisted Living

Family/friend

February 21, 2023

1.0 out of 5 stars
Verified Review

Not a good experience on many levels

I was unhappy from day one with many different things. The facility is too big for the amount of staffing that they have. We could never get anything accomplished here. They had mixed my mother who is sweet as can be up with another resident who was very combative. They were giving her the other residents medications that were not hers. They are not trustworthy at all. We got her out of here as quickly as we possibly could. It was a horrible experience.

anonymous

Assisted Living

Family/friend

December 13, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience

Very happy there!!!! Staff is amazing, mom is happy. Based on our experience with The Heritage Tomball Senior Living community we would recommend them to other families.

anonymous

Memory Care

Toured community

December 12, 2022

5.0 out of 5 stars
Verified Review

Tour experience

We had a great tour experience at The Heritage Tomball. We loved all of the staff that we interacted with. Financially, this facility probably would have made the most sense for us. But we were looking for my mom who is more introverted and it is just too large. I know that she would have gotten lost. We even got lost at one point!

The Heritage Tomball Senior Living

Neighborhoods

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Map of the neighborhood around The Heritage Tomball Senior Living

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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