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The Inn at the Pines

18144 Claridon Troy Road, Hiram, OH 44234

For more information about senior living options:
(866) 374-4058
6 reviews
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  • 5 star
    83%
  • 4 star
    0%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    17%
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The Inn at the Pines
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The Inn at the Pines community exterior
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The Inn at the Pines in google map
street view of The Inn at the Pines

Anonymous

Loved one of resident/client

5.0 out of 5 stars

My Review of The Inn at the Pines

Takes very good care of my grandma!! Her needs are met. Staff very friendly and always helpful. Very clean and colorful. Maintenance staff is great! Always helpful.

Read all reviews

The Inn at the Pines

The Inn at the Pines in Hiram, OH is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care


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Reviews

for The Inn at the Pines

Overall Experience
4.3
Cleanliness
4.0
Friendliness
4.0
Care Services
3.7
Staff
3.0
Meals & Dining
3.0
Activities
3.7
Value for Cost
4.0

A Place for Mom has scored The Inn at the Pines with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Inn at the Pines has 6 reviews with an average "overall experience" of 4.3 out of 5.

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1-6 of 6 reviews

Last Updated: 11/1/21

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

November 1, 2021

5.0 out of 5 stars

My Review of The Inn at the Pines

Takes very good care of my grandma!! Her needs are met. Staff very friendly and always helpful. Very clean and colorful. Maintenance staff is great! Always helpful.

anonymous

Assisted Living

Toured community

October 6, 2021

5.0 out of 5 stars
Verified Review

Tour of The Inn at the Pines

We had a great tour with Inn at the Pines and the staff were pleasant to work with. It was comparable to other facilities we looked into, but the location was too far for us.

nancy j

Assisted Living

Family/friend

June 16, 2021

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Discouraging

So many things are not right here. Very misinformed about the actual daily care of our loved one. Please beware you will be told everything you want to hear and even more but this is not the way it really turns out to be. Visit as often as you possibly can and you will see. Visit on the weekends especially. They are ALWAYS short staffed here. Your loved one will not be taken care of well. Showers not given on scheduled days. We won't get to it for a couple of days is what we have been told. The food quality is awful and not healthy at all. This is certainly not how they advertise it. Daily housekeeping they say is included which never happens, they don't even staff housekeepers daily. The activities are basically none . Residents sit and stare or watch tv. Ive seen residents crying on the floor and caregivers acting as if they don't see. Management is terrible. Their is no director. Do your research and don't believe what the community liaison tells you, see for yourself.

Deborah K

Assisted Living

Resident/client

December 31, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Inn at the Pines resident review

I think it's a good place to be and I didn't want to be here initially at the beginning, but I changed my mind really quick

J. Kerr

Memory Care

Family/friend

July 21, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Warm and homelike

We were very pleased with Brooks House. It has a very warm homelike setting, not an institution feel. It is out in the country so has lovely views from large windows. Hardwoods not tile in the spacious rooms. The kitchen is right next to the dining room when the residents can smell the delicious meals being prepared. A very secure home with keypads. Helpful, kind, and well trained staff are available to meet needs of residents and also answer family questions. Super helpful moving in and assisted in providing a bed and chair at no extra cost. A very loving place.

Anonymous

Memory Care

Toured community

February 9, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Sounds wonderful but pricy for 2. Sounds perfect for 1.

The Inn at the Pines

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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