About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE
VERIFIED PARTNER

The Inn at the Pines

18122 Claridon Troy Road, Hiram, OH 44234

For pricing & availability:
(866) 374-4058
1.0
Review score
17 reviews
Add review
1.0
Review score
17 reviews
  • 5 star
    41%
  • 4 star
    29%
  • 3 star
    6%
  • 2 star
    0%
  • 1 star
    24%
See all reviews
SaveShare
The Inn at the Pines
SaveShare
The Inn at the Pines community exterior
12 photos
The Inn at the Pines in google map

Hilda

Resident/client

5.0 out of 5 stars

It's a great place! The staff are just wonderful and people from the staff in the kitchen to the caregivers and nurses and the other residents that live at The Pines are so fun and great to be around - just good people.

Read all reviews

The Inn at the Pines

Local, Dependable, Affordable
Come visit Inn at the Pines where "It’s all about living!” Our assisted living continues to redefine the concept of senior living, with regular updates and enhancements designed to meet the ever-changing needs of our residents

The Inn at the Pines offers a modern, western reserve style campus with private Assisted Living and Memory Care apartments guests can customize and make it their own. Our campus sits on 10 private tranquil acres nestled into the picturesque Geauga County countryside, just off Route 422 between Cleveland and Warren. With easy access to shopping, medical care and entertainment,

"We are centrally located just minutes from the communities of Solon (20 minutes), Bainbridge (15 minutes), Aurora (20 minutes), Burton (10 minutes), Garrettsville (12 minutes), Hiram (7 minutes), Mantua (15 minutes), Middlefield (15 minutes), Parkman (10 minutes), Southington (18 minutes), Chesterland (30 minutes), Chardon (25 minutes), Streetsboro (30 minutes), Ravenna (27 minutes), and Auburn Township (11 minutes)."

Our assisted living and memory care provides independent and hassle-free living. Each spacious apartment offers:
Large windows with country views, hardwood floors, private bathrooms with granite and finer finishes.
All apartments are located near common space and living areas that include:
TV lounge, library, art studio, and activities center complete with...

Senior living options offered

  • Assisted Living
  • Memory Care

The Inn at the Pines

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

  • Request pricing
    Contact a local advisor
  • Unlocked
    Get a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Inn at the Pines

1 out of 10
Review Score17 reviewsWrite a review
Overall Experience
3.6
Cleanliness
3.0
Friendliness
3.0
Care Services
3.1
Staff
3.0
Meals & Dining
3.2
Activities
1.8
Value for Cost
2.4

A Place for Mom has scored The Inn at the Pines with 1 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Inn at the Pines has 17 reviews with an average "overall experience" of 3.6 out of 5.

Filters

1-17 of 17 reviews

Last Updated: 9/3/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

anonymous

Assisted Living

Family/friend

September 3, 2024

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
5.0
Meals & Dining
3.0

Assisted Living or Martyrdom?

First, the caregiver and nursing team are wonderful, but severely understaffed, there’s very little time for one-on-one care. The directors simply do not care about providing residents with respect and speak of residents as if they are nothing other than a rent check. The food is unappetizing anymore. My parents health and mobility have declined since moving into this facility. Currently there are no activities held that benefit residents health or mobility. The buildings cleanliness and staff attentiveness are outstanding compared to most facilities. While management is lacking the core staff are wonderful.

George S

Assisted Living

April 2, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Terrible

Very poorly run facility. Major issues prospective families need to be aware of. Take time to do your Research before deciding. Safety issues here. The elevators are unreliable. Many other concerns here.

John

Assisted Living

Family/friend

December 8, 2023

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
3.0
Activities
2.0
Staff
1.0
Meals & Dining
2.0

Drug Problems

My grandmother has lived there for a short period of time. We just recently removed her from there. The place looks beautiful. However the food is less than desirable on most days. There is often times that there is not enough food for the people that live there. The staff obviously has a drug problem. They smell of marijuana every time I have been there to visit. My grandmother had a problem with "falling" and has been transported by ambulance a few times. The facility she is at now appears to be better. She is falling less.

Al & Barb

Assisted Living

Resident/client

March 22, 2023

5.0 out of 5 stars

Usually the food is very good and when you need something they are very helpful

George

Assisted Living

Resident/client

March 22, 2023

4.0 out of 5 stars

The floor plan is very convenient and user-friendly.

Hilda

Assisted Living

Resident/client

March 22, 2023

5.0 out of 5 stars

It's a great place! The staff are just wonderful and people from the staff in the kitchen to the caregivers and nurses and the other residents that live at The Pines are so fun and great to be around - just good people.

Donna

Assisted Living

Resident/client

March 22, 2023

4.0 out of 5 stars

I like the people they are very nice and always offering their assistance. I like my room very much. I like everything so far, we do games and coloring - it's nice!

Rose

Assisted Living

Resident/client

March 22, 2023

5.0 out of 5 stars

The food is good and the best thing is I don't have to make it

Don

Assisted Living

Resident/client

March 22, 2023

5.0 out of 5 stars

The housekeeping is great and the staff is very friendly and cooperative.

Connie

Assisted Living

Resident/client

March 22, 2023

4.0 out of 5 stars

The staff is kind and helpful and make me feel comfortable and the building is very clean.

Laura

Assisted Living

Resident/client

March 22, 2023

4.0 out of 5 stars

I like the way I get to choose what I do and I have freedom and privacy and I like the people.

Michelle

Assisted Living

Resident/client

March 22, 2023

5.0 out of 5 stars

The staff on my floor are very good and cooperative people.

Mike

Assisted Living

Resident/client

March 22, 2023

5.0 out of 5 stars

I am pretty much able to do what I want. If I want to go outside to the garden or do something else it makes a big difference and I feel like I'm at home here.

anonymous

Memory Care

Family/friend

March 20, 2023

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0

Dad is safe

I personally have never been inside of the facility. I have very little to do with them, but I know that my dad is safe and warm here.

Bill J

Assisted Living

Industry reviewer

October 21, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Wonder Community that is a hidden Gem

Unique facility where the staff is very personable and caring. The apartments are beautiful. Amish food and the building is relaxed and personalized. They have continued to invest in community upgrades.

Fran N

Assisted Living

May 21, 2022

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
1.0
Meals & Dining
5.0

Dreadful Management

This place is so bad. Managers are a mess. Never get back to me when I call.

CC

Assisted Living

Family/friend

November 19, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0
Staff
4.0
Meals & Dining
3.0

Would Recommend - Homey Feeling

It is not a strict or regimented community. They're a little lax about things like making residents get out of bed to go get their meals, or get up in the morning and get dressed. It's much less regimented than a different place she lived at. And I don't know if that's a good or a bad thing. That's just kind of how it is. Often when I go to visit her, she's in bed. She says the food is horrible. But she does let it sit for a couple of hours before she eats it. Either way, it does not look too amazing. Their activities have been pretty limited due to Covid, but I can't really hold that against them. It's a clean place. The people are friendly, and there's a homey feeling. The pricing is pretty fair compared to other places and for as nice of a place as it is.

The Inn at the Pines

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Inn at the Pines

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top