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The Pines of Mt. Lebanon

1537 Washington Rd, Pittsburgh, PA 15228

For pricing & availability:
(866) 374-4058
9.0
Review score
70 reviews
Add review
9.0
Review score
70 reviews
  • 5 star
    38%
  • 4 star
    29%
  • 3 star
    19%
  • 2 star
    4%
  • 1 star
    10%
See all reviews
9.2
Review score
539 reviews
18 facilities
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The Pines of Mt. Lebanon
SaveShare
The Pines of Mt. Lebanon
24 photos
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Anonymous

Spouse or partner of resident/client

4.0 out of 5 stars

Review for The Pines of Mt. Lebanon

Onboarding is outstanding. Unfortunately as is the case industry- wide staffing is a challenge. I would highly recommend to others. It is top- notch.

Read all reviews

The Pines of Mt. Lebanon

From inviting seating on the front porch to peaceful courtyards and intimate indoor seating areas, you’ll feel welcome and at home at The Pines of Mt. Lebanon. Upon entering this community, you’ll hear finches chirping from the sunroom aviary and people playing games in the activities room. This Pittsburgh, Pennsylvania, community offers memory care, assisted living, and respite care services.

The Pines of Mt. Lebanon has created a comprehensive care plan for seniors with diabetes by adding The Compass Center for Diabetes Excellence to their community. Here you’ll work with specialists in all the important aspects of your life — with special emphasis on diet, exercise, and education about living with diabetes. By bringing specialists to The Pines of Mt. Lebanon, you’ll enjoy a streamlined care experience with people who understand your needs.

This community is aptly named, as you’ll find plenty of pines and other mature trees in the area. Nearby you’ll find many parks with walking trails where you can admire the wildlife. The Dormont Historical Society chronicles the area’s past and holds regular meetings. With downtown Pittsburgh just 20 minutes away, you can also visit The Andy Warhol Museum, the Fort Pitt Museum, Carnegie Science Center, and...

Senior living options offered

  • Assisted Living
  • Memory Care

The Pines of Mt. Lebanon

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Pines of Mt. Lebanon

9 out of 10
Review Score70 reviewsWrite a review
Overall Experience
3.7
Cleanliness
4.1
Friendliness
4.2
Care Services
3.7
Staff
4.5
Meals & Dining
3.9
Activities
4.1
Value for Cost
3.8

A Place for Mom has scored The Pines of Mt. Lebanon with 9 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, The Pines of Mt. Lebanon has 70 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-20 of 70 reviews

Last Updated: 9/22/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Donna J

Memory Care

Family/friend

September 22, 2025

1.0 out of 5 stars
Verified Review

A daughter's regret

There was only one aide in memory care. So care was not even minimal at best. There were NO activities except for sitting in front of a tv in a very dark room I had to argue to have her clothes washed, even though I was paying for that service. They "lost" 5 pairs of her pants - never to be found. The food was awful. The one day I went looking for an aide to help me get my mom out of bed and nobody was to be found. I asked at the office and was told that the aide assigned there has to leave early to catch her bus. I guess it never occurred to them that someone needed to cover. The week that my mom died the med techs on nights refused to give my mom her pain meds as ordered. They said that they had a 1 hour leeway- 1 hour before and 1 hour after the ordered time. I tried to explain that it was a pain med specifically ordered every 2 hours, not a as needed dose of a daily med Once my mom was deemed "actively dying " no aides came into the room. I had to go out and search for someone to help me turn her so she would be comfortable. I reported all this to the supervisor and administrator but they had no interest and no solutions. If my mom would have lived I would have gotten her out of that hell hole ASAP.

Anonymous

Assisted Living

Family/friend

August 27, 2025

4.0 out of 5 stars
Verified Review

Review for The Pines of Mt. Lebanon

Onboarding is outstanding. Unfortunately as is the case industry- wide staffing is a challenge. I would highly recommend to others. It is top- notch.

Glenn S

Memory Care

Family/friend

August 25, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
3.0

Competent and Caring

They are what I wanted. Yes, we would recommend The Pines of Mt. Lebanon to other families

Anonymous

Assisted Living

Family/friend

August 7, 2025

5.0 out of 5 stars
Verified Review

Review for The Pines of Mt. Lebanon

The care they showed for mom was fantastic. She was truly treated like family! When mom passed you could see many staff were visibly affected by her death .

Anonymous

Assisted Living

Family/friend

July 28, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for The Pines of Mt. Lebanon

Getting my mom in and registered and settled was very easy. The director, [name removed], was terrific to work with. My mom was always clean and well tended to. She seemed to be happy and they had a ton of activities, the ability to sit outside And socialize as mature as little as anyone wanted. I was very happy with the experience overall

Tina K

Assisted Living

Family/friend

June 16, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Seems Nice

I visited once in person so far (I live 600 miles away). My mother seems to be taken care of well. She has a few complaints but the staff I’ve spoken to seem friendly and willing to work with me toward her care.

Noreen Tury

Assisted Living

Family/friend

June 11, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Meets

At first we were very upset with them. It took 12 days before my mother got her first shower.. we ask several times during those days and they said of course she has had one. They blamed her saying.... she just doesn't remember. She may be 92 but she is very aware. She does not have Alzheimer's or dementia. We explained that. Finally after serval asks...they check and agree. Then said she needed a shower chair. We ordered it the immediately. We had ask prior but was never advised she needed one. The one she had, did not fit in her the shower. Finally, that was solved Otherwise it has been pretty smooth transition

Anonymous

Assisted Living

Family/friend

April 2, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Excellent community

They had the best reviews and responsiveness when we were first looking. They have been wonderful and extraordinarily helpful. The director, [name removed], truly goes above and beyond and cares deeply about the families and members of the community.

Anonymous

Assisted Living

Family/friend

March 31, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

The Pines of Mt. Lebanon

A written report is one thing but on the spot. Actually reset call button walk away for additional time of 2-3 more hours. Total 6 hours. Cause bed/skin rash then charge person for extra care caused by med staff.

Anonymous

Assisted Living

Family/friend

March 19, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

A very nice community

The cleanliness of the apartments gets a 3, but the facility itself would get a 5. I really like The Pines. It's a smaller facility so it's not overwhelming. It feels homey. And it's close to shopping and groceries and restaurants. The community fee is higher than most facilities. However they have specials wherein the fee is waived which was very nice.

Jonathan A

Memory Care

Family/friend

December 29, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent and attentive facility

We have been incredibly grateful for and appreciative of the very personalized care and attention that our mom has received at The Pines of Mt. Lebanon. We are managing her care from afar, and have found The Pines, most especially [name removed], to be incredibly communicative and highly responsive - giving up weekends, evenings, and holidays to tend of our mom's needs and to proactively provide us with real time updates. We have no doubts that [name removed] has our mom's best interests at heart and top of mind, including monitoring any changes in her health that require escalated care.[name removed] has given us incredible peace of mind; the depth of her experience and compassion have been readily apparent from our first interaction with her and consistent over the past few months that our mom has been at The Pines.

Anonymous

Memory Care

Family/friend

December 12, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Just what we needed

Everyone is professional, attentive and caring. They all want to make residents happy. Food is tough. My mom was moved to memory care sometimes she complains she is hungry and certain foods are too sweet for her taste. I think staff is trying to learn what types of foods she enjoys.

Gary R

Memory Care

Industry reviewer

November 15, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Pines offers All the Services that a Senior Needs

The Pines offers personal care, Memory Care, and Enhanced Care services for seniors that require assistance with daily activities of living. They have a nice continuum of care that enables seniors to age in place while experiencing a home-like environment. The activities and programs are robust and engaging. The staff are well trained and courteous. The management team works very hard to ensure that The Pines is a great place to work and live.

Anonymous

Memory Care

Family/friend

November 6, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Memory Care Review

Lots of turnover while there. Most were nice. Maintenance guy very helpful. Got better care from hospice than most staff. Some were good. Other families in memory care were great because they looked out for each other's family members.

Chris

Assisted Living

Family/friend

October 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very caring and clean community.

They were wonderful to mom and all of us. We had hospice I the last few days and they made her passing very peaceful. I would definitely recommend The Pines of Mt. Lebanon to other families!

Heidi D

Assisted Living

Family/friend

October 4, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Kind and attentive care

My mom was content, clean and comfortable. Her body, clothing, bedding and room were always neat and clean. She always seemed comfortable and content. The staff was kind and communicative. It was as or even better than I expected.

Anonymous

Assisted Living

Family/friend

September 24, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Staff
5.0
Meals & Dining
3.0

Dad is content

My dad receives care from hospice too, and I have come to know and appreciate their staff more than the staff of The Pines. The secretary is delightful and a newly hired aide is very friendly and attentive. However, the front desk is not covered in the evenings and on weekends, so calls go to voicemail. The facility is not secured, so anyone can just walk in from the parking lot. The head of maintenance has been very helpful. The director hasn't been as accessible as my family would like, but she's been doing the jobs of 3 administrators. The Pines has recently added a financial/billing person and someone in charge of health and wellness, so I'm hoping the director will be able to leave her office more often. The staff love my dad, and he seems content there, and that's what matters most.

Anonymous

Memory Care

Family/friend

September 11, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Competitive pricing, would use again

The overall experience was ok, but we would use the facility again. The cleanliness of the facility was originally not good, but it improved over time. The quality of care improved over time The meals and dining are average, with low variety, For the activities, they worked to engage residents in fun activities, For value, they had the most competitive cost among the three or four that we evaluated.

john d

Assisted Living

Industry reviewer

June 6, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very Caring Community

The Pines of Mount Lebanon is one of the friendliest, most caring communities I have been in. Everyone from the EOO on down care about the residents and the residents know the staff well. Very homey feeling the moment you walk in!

Anonymous

Assisted Living

Family/friend

December 12, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Nice community where families help care for each other.

Not enough staff. Good person fired not warranted. Based on the experience we have had so far, we would possible recommend The Pines of Mt. Lebanon community to other families.

The Pines of Mt. Lebanon

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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