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The Pointe at Eastgate

101 Eastgate Ct, Algonquin, IL 60102

For pricing & availability:
(866) 374-4058
8.0
Review score
31 reviews
Add review
8.0
Review score
31 reviews
  • 5 star
    51%
  • 4 star
    26%
  • 3 star
    13%
  • 2 star
    0%
  • 1 star
    10%
See all reviews
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The Pointe at Eastgate
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The Pointe at Eastgate
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street view of The Pointe at Eastgate

Anonymous

Loved one of resident/client

4.0 out of 5 stars

Great fit for supported living facility

I don't have any negative feedback whatsoever . The facility has been a good fit for my mother in law. As I have recently toured facilities for my mother, I've noticed some are newer, brighter, and have staff that are more engaging with their residents. That is why I gave most areas a 4 rating. Eastgate is a little quiet, which has been fine for my mother in law.

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The Pointe at Eastgate

As a top-rated senior living community in Illinois, we have high expectations of ourselves to provide seniors 65+ with quality supportive living services. At Eastgate Manor we provide independent and assisted living services and classy senior living in Algonquin, Illinois. Though we’re a larger community, we’re dedicated to the individual resident and aim to make your transition into our community as comfortable as possible. Depending on your individual needs, we’ll work with you to formulate the best living and personal care plan options suited to your needs. We are also quite flexible and promote aging-in-place, with options to evolve your care with you. Contact a Senior Living Advisor at A Place for Mom today to learn more about our exceptional community!

Our Community

Thoughtful staff is awake and available 24/7 to assist residents with any time-sensitive needs. Licensed practitioners are on-site to provide medical services according to a variety of care plan needs so that living a healthy, carefree lifestyle is within everyone’s reach. Medication assistance and incontinence care are just some of the medical services we provide. Podiatrists, dentists, and occupational and speech therapists are available on-site for ongoing rehabilitation needs. Our community promotes outdoor leisure hours with comfortable and easily...

Senior living options offered

  • Assisted Living
  • Independent Living

The Pointe at Eastgate

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Pointe at Eastgate

8 out of 10
Review Score31 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.3
Friendliness
4.3
Care Services
4.3
Staff
4.9
Meals & Dining
4.8
Activities
4.1
Value for Cost
4.2

A Place for Mom has scored The Pointe at Eastgate with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Pointe at Eastgate has 31 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 31 reviews

Last Updated: 11/18/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

November 18, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Great fit for supported living facility

I don't have any negative feedback whatsoever . The facility has been a good fit for my mother in law. As I have recently toured facilities for my mother, I've noticed some are newer, brighter, and have staff that are more engaging with their residents. That is why I gave most areas a 4 rating. Eastgate is a little quiet, which has been fine for my mother in law.

Mike

Assisted Living

Family/friend

April 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Top notch facility

Everything about The Pointe at Eastgate has been AWESOME! Especially the food, everything is just great.

Anonymous

Assisted Living

Family/friend

May 2, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

We have had a great experience at The Pointe at Eastgate - they're the best. The staff is top notch, the facility is clean, and the food is always good.

Anonymous

Assisted Living

Family/friend

May 1, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
2.0
Staff
5.0
Meals & Dining
5.0

safe and comfortable

We are not allowed in the dining room so I do not know anything about the food because visitors are not allowed in there. There could be more card playing games or social meet and great. However The Pointe at Eastgate is a quiet place, it is lovely, clean and safe.

Nicole G

Assisted Living

Family/friend

January 20, 2023

1.0 out of 5 stars

Very dissapointed

They drained my mother's entire life savings and left her homeless after she contracted COVID at their facility. Its very disappointing this is the state of care for our eldery. If I could give it zero stars I would.

anonymous

Assisted Living

Family/friend

November 29, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

What sticks out most about The Pointe at Eastgate is the facility is very clean, the food is good, and very friendly staff. I would highly recommend this facility to others.

Tony C

Assisted Living

Family/friend

September 12, 2022

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
3.0
Care Services
1.0

Deceptive entrance process

Extremely frustrated with the evaluation interview at Eastgate. Our impression was that the Nursing Director was looking for an excuse not to admit my sister, who would be moving from another assisted living facility that she has been at for 3 years. This was a completely different impression from what we received from the Admissions person after 2 visits to the facility, who identified an apartment, etc. Although this facility claims to be for assisted living and is funded by the state to do this, the screening process was to determine how independent a person was, so that they would require the least amount of assistance. If your loved one needs assistance, stay away from this place! They are very deceptive and we were completely blindsided by the Nursing Director and Executive Director's denial of admittance.

Betty K

Assisted Living

Resident/client

April 6, 2022

5.0 out of 5 stars

the service offered at Pointe/Eastgate are outstanding. I especially want to thank [name removed] and [name removed] for their amazing attention in making the move to the Pointe a pleasant experience.

anonymous

Assisted Living

Family/friend

January 20, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Peace of mind

We chose The Pointe because they knew the area well and they had been a couple of times already so they felt more comfortable here. The staff is phenomenal, they are so friendly and helpful. My parents both had covid and they sent them to a nursing home that was not set up for them. I know it is out of caution and they are trying to keep the residents as safe as possible. There are not a lot of activities provided, so I think they could use some improvements there. I would definitely recommend this facility, I finally have peace of mind.

Terry W

Assisted Living

Family/friend

April 16, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

A Great Place for Dad

The transition for us was a stressful time in our lives and the staff at Eastgate made it seamless and welcoming for our dad. [name removed] helped us throughout the process and we couldn't be more happy.

Shash R.

Assisted Living

Family/friend

March 9, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Exceptional Community of Care

My mom’s move to Eastgate Manor during a pandemic was incredibly smooth and easy. When my dad died in December, we needed to literally “find a place for mom”. I lost a lot of sleep worrying how that was all going to happen smoothly and how it was going to be financed. Enter [names removed]. They explained EVERYTHING in as much detail as we wanted. They broke the process down for us into manageable pieces, taking the time to answer ALL our questions and they were always available to us, and set realistic expectations. Their professionalism and compassion is so very refreshing. I cannot thank [name removed] enough for his helpful demeanor and kind spirit. His flexibility and understanding during the move in process was amazing! [name removed] at the front desk feels like a family member. Mom loves the food and variety, and she enjoys the currently available activites. Our sincere appreciation goes out to dietary, housekeeping, activities and the caregivers who are exceptional!

joe saunders

Assisted Living

Family/friend

March 8, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Truly a Safe- Warm inviting Place for MOM

The staff at Eastgate has the residents best interest at heart. We believe the care provided is exceptional. The management is fair and consistent in decision making with the care of the residents as the prime motivator. We have found the support staff to have a real kindness when working with the residents. I know when I go to bed, I can sleep easy knowing my mother is in a safe, supporting environment.

Mary H

Assisted Living

Family/friend

March 6, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Very Pleased with Eastgate Manor!

My brother had a 2nd stroke in [date removed]. It quickly became apparent that he would need a full-time supportive living environment. I heard many good things about Eastgate Manor from a couple of sources. From my initial call to the admissions director, to the day my brother moved in until now, I have nothing but good things to say about Eastgate. This was all new to me, & I desperately wanted to find a the right place for my brother. The admissions director who assumed that position 3 years ago was very patient, knowledgeable & caring. He guided me along with the finance director through the admissions, move in & financial process. A Facetime call was arranged with my brother to determine what additional resources would be needed to support him as a resident. Every staff member we have encountered has been wonderful & kind. They are very COVID conscious & protective of their residents. My brother is happy & safe in a beautiful apartment in a clean, caring & friendly environment.

Anonymous

Independent Living

Toured community

June 20, 2019

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Studio rooms way too small. Exterior ancillary doors are unlocked during the day. I believe there is no nurse on duty through the night.

Anonymous

Independent Living

Toured community

March 25, 2019

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very good activities but cramped environment

Anonymous

Independent Living

June 23, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Would NOT recommend

The screening to get in to Eastgate Manor in Algonquin Illinois is Ridiculous and Absurd!!!!!!!! Everything was going well until the dreadful day my Aunt had to go through the last screening process. That particular screening entailed my 86 year old Aunt sitting in a small room, which was extremely cold, with the so-called "professional" asking her foolish, ludicrous, nonsensical and outrageous questions and testing her for 4 hours straight with only one 15 minute break and unable to go to the bathroom when she needed to. I know it was for 4 hours because I was sitting there waiting for her. Are you insane to do this to the elderly!!!!!!!!!!!! My Aunt was extremely distraught, perturbed, flustered, felt belittled, flustered, shook up, angry and Very upset. For a whole week after this so-called screening, my Aunt was so upset to a point where she was crying every day, angry and lashing out, not wanting to eat and did not want to see anyone. Is this the way you treat the elderly!?!?!??!? If so, I would not and do not want my Aunt, parent, brother, sister, Uncle or anyone else for that matter anywhere near this place. You can believe me when I say, I definitely will not be recommending this place to anyone!!! As a professional in the Healthcare field, I was astounded and flabbergasted by this ordeal that my Aunt was put through. For what...just to get in to your facility!?!?! I know for a fact that there is no known specific testing to determine dementia, alzheimer's or any other sort of memory loss issues. For you to put the Elderly through this type of "screening" is wrong and you should be ashamed of yourselves!!! I have since placed my Aunt in another facility that is much more beautiful, the staff is more attentive, caring, understanding and compassionate. She is thriving and very happy living in her own apartment, taking charge of her life, taking her own medications, attending activities and making a lot of friends. Again, I would NOT recommend Eastgate Manor to anyone!!

Anonymous

Independent Living

Toured community

March 6, 2017

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Needs improvement...

I was not impressed with the Eastgate Manor. I did not even go inside because when I pulled up, the parking lot needed some work. From what I could see, the building was not maintained very well. I was also crunched for time, but I did not like my first impression of the place.

Anonymous

Independent Living

Toured community

February 18, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

A positive atmosphere!!

My mother liked the Eastgate Manor a lot. She liked the positive vibe that she got when she walked in the door. The place was great, but at the time that we turned, they did not have a room available. Also, at the time they did not have indoor parking. If it would not have been for those 2 things, she would have moved there.

Anonymous

Independent Living

Toured community

November 16, 2016

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

My tour!

This community seemed tiny and crowded. They also seemed more interested in getting the money and not about my mom's needs. The community seemed clean and the food was ok. The person that took us on the tour was nice.

Anonymous

Independent Living

Toured community

November 1, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very Well Maintained

The community was very alluring. The staff was very friendly. There were a lot of activities available for the residents. The only negative comment i have is that they did not allow cats. Overall very nice place.

The Pointe at Eastgate

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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