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322 Washington Place, Erie, PA 16505
S.Y.
Child of resident/client
Review for The Regency at South Shore
Our loved one was very happy with the Regency. We would tell that friend that, we were very happy with their services, staff was always very friendly, they were always accommodating, and they addressed any concerns we had. [name removed] was the main reason that she chose the Regency. She was pleasantly surprised.
Read all reviewsThe Regency at South Shore
Leave behind the worries of homecare hassles by choosing the gorgeous, tree-lined, full-service community of Regency at South Shore as your new home. Located conveniently near medical and shopping centers, just a short drive from Lake Erie Bay, The Regency provides and is close to all needs and wants. Offering assisted and independent living, The Regency community takes pride in offering assistance with errands, laundry services, and housekeeping in addition to on-site entertainment. At The Regency, residents can take advantage of the many services geared towards making your stay comfortable. In addition to all amenities and services, residents also have a LifeWorks Erie membership, providing more on- and off-site activities.
While at The Regency at South Shore, residents can look forward to plenty of activities for entertainment and personal growth. With community rooms and indoor and outdoor activities like art and cooking classes, day trips and outings, holiday and birthday parties, clubs and fitness classes, residents will find plenty to keep them busy. Cuisine options include kosher, vegan, gluten-free, guest meals, and more to ensure lifestyle needs are met to the highest possible standard. You can even reserve community rooms and private areas to host family and friends for...
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for The Regency at South Shore
A Place for Mom has scored The Regency at South Shore with 9 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Regency at South Shore has 29 reviews with an average "overall experience" of 4.6 out of 5.
S.Y.
Assisted LivingFamily/friend
November 20, 2024
Our loved one was very happy with the Regency. We would tell that friend that, we were very happy with their services, staff was always very friendly, they were always accommodating, and they addressed any concerns we had. [name removed] was the main reason that she chose the Regency. She was pleasantly surprised.
Bob E
Assisted LivingFamily/friend
November 12, 2024
My father passed away on [date removed] , he fell in the shower and developed a brain bleed. He had to move to a skilled nursing facility where he passed away. He complained about not liking the food. Other residents there told me the foid was good. There were always activities going on there, but dad didn't participate. [name removed] , the Director there is an absolute gem. I really liked the facility and the staff. I highly recommend the Regency at South Shore.
Anonymous
Independent LivingFamily/friend
August 8, 2024
We are extremely pleased with our mom's life at the Regency. The staff, the activities, and the facility is fantastic. She is extremely content living there, and we, her children, are very solaced to know she's in such a nice place. We did have some issues for a while with lack of oversight and communication with nursing, but thankfully that is past. [name removed] became the new Director of Nursing a few months ago and we could not be happier with her. She's been a game changer. Our mother likes her and responds very well to her, and she has been more than attentive to our requests, questions, and needs. She takes all families' concerns and resident wellbeing very seriously. Where we had been becoming frustrated with some of our issues with nursing before, [name removed] has totally changed that and we are continually grateful to her and for her!
Jeanne
Assisted LivingFamily/friend
May 6, 2024
My loved one was previously a resident at The Regency at South Shore for 10 months. The Regency was wonderful. After my loved one passed, they all were crying with us! It's a big enough facility to offer activities and outings, but small enough to get attached to everyone.
Marielle
Independent LivingFamily/friend
September 29, 2023
The Regency at South Shore has been a tremendous blessing for my family. When my father passed away, it left the family in a difficult position to care for our mother and support her as heart heart healed from the loss. We did a lot of research into where she would get the best care for her needs and where she would be most comfortable and content. Right away, we were very impressed with what the Regency offered, and my mother felt right at home immediately. She is flourishing now in her beautiful little apartment and has activities during the week that she truly enjoys. She had company surrounding her with the residents and the staff that has been an incredible blessing to her and to us. Mom is extremely happy at The Regency, and we her children are very grateful. This has been an answer to a lot of prayers.
Jeanne
Assisted LivingFamily/friend
June 12, 2023
They've been wonderful to my loved one and to our family at The Regency at South Shore. My loved one loves the food and the activities and even the beautician who does her hair. Everyone is always so friendly and all of the residents seem to be happy here. The staff is always friendly and accommodating. They're wonderful! Very patient and understanding. The maintenance guy is very helpful with everything from hanging draperies to funny noises in the garbage disposal and reprogramming the TV remote again. He's always very pleasant. My loved one loves the food and the selection available. She's from Florida, but says that the fresh fruit is so much better here. She really likes the desserts....from the sugar free items to the homemade cakes, pies, etc. The housekeeping crew is great. [name removed] is wonderful and keeps my loved one's apartment spotless and is always so sweet. The staff goes above and beyond with communication, making sure that we not only know how our loved one is doing but also what's going on day to day. They have several family-included activities scheduled for this Summer. We live about 30 minutes away, so it's wonderful to know that our loved one is happy and safe in an atmosphere that feels like family....even to us! We would definitely recommend The Regency at South Shore for any loved ones!
Sandra W
Independent LivingToured community
November 16, 2022
My loved one and I liked this community. It was on our list but the facility location is more of a city environment and my loved one wanted more of a country surrounding environment like my loved one is used too.
SY
Assisted LivingFamily/friend
November 7, 2022
We picked this community because, it came highly recommended, was easy to set up and everyone I spoke to was very friendly and helpful. The community as a whole was great to work with. It was easy to order meals, questions were answered in a timely manner, they made the experience great.
Anonymous
Assisted LivingFamily/friend
October 4, 2022
This has been good experience for my loved one and family. The staff are doing a good job at taking care of my loved one. The staff communication with the family has been great. There are three meals a day for the residents and the residents have choices to choose from. This is a community I would recommend to others for their loved ones.
Tom F
Independent LivingResident/client
August 26, 2022
I am considering relocating to another facility at the present time based on comments made by the staff to me. I have spoken to them about my concerns and I was insulted because I was considered a liability. However I did receive an apology letter from the general manager. Some staff do not say hello or do not speak when spoken too. I do a lot of volunteering and I do not get any recognition for that although they do add photos on their Facebook. The management from within though just does not appreciate that. I have made massive improvements and the residents really appreciate it - but the marketing director does not even know my name and the general manager does not acknowledge it. The food is fine and the place is clean.
Shannon
Assisted LivingFamily/friend
August 15, 2022
My in-laws were there for less than 6 months. The Regency is eager to get your loved ones in but not so eager to keep them. It was less than 2 weeks and we were getting phone calls about maybe this wasn't the place for my in laws after all. Mind you, they did the assessment to see if they qualified for the level of care they could offer. Nothing changed in two weeks time! And we were very upfront with the level of detail and care we thought they would need. They also promised to assist with transitioning to a higher level of care when needed. Their idea of assistance was sticking my FIL in a terrible nursing & rehab center that was even worse and costing 5 times as much.. Personal care attendants varied widely. Some were great, some flatly refused to lift a finger to help out. If your loved one is very independent this place might be okay but if they need any care assistance, look elsewhere. I do not recommend LECOM facilities at all! Poor coordination of care between the facilities, poor staffing, and high staff turnover.
Bob
Assisted LivingFamily/friend
August 12, 2022
The Regency at South Shore is an outstanding community, every time we come to visit there are always staff and residents out and about engaging with one another. The staff are so friendly and helpful. We have not had a meal there ourselves but from speaking with our loved one they seem to like it much better and be a lot happier with it then what we were getting at a previous community. They play bingo, they have puzzles in the game room and different board games. They occasionally will have an ice cream truck come by, in the summer time they will cook out hot dogs and they will even have the nearby high school band come and play some music. They do have a nice variety of activities and based n our experience with them so far we would definitely recommend them to other families.
anoymous
Assisted LivingFamily/friend
April 8, 2022
We like the layout of the building, the halls are nice and long and spacious. Visually it is very appealing and you do not feel claustrophobic. There is plenty of space for indoor walking. From our point of view it gives us peace of mind. The staff have been very gentle and educating us throughout this entire process. Their diplomacy and intelligence is very helpful when it comes to our knowledge gaps. Based on our experience so far with The Regency we would absolutely recommend this community to others.
Anonymous
Assisted LivingFamily/friend
July 29, 2021
The aides are fine. The food is good, it would be nice if the staff would be more aware of the food my loved one isn't supposed to eat. My loved one is enjoying the activities, and so much we are unable to visit them during this time.
anonymous
Independent LivingFamily/friend
May 4, 2021
We chose Regency because of the location, the cleanliness of the facility, and the apartment sizes. The apartment that she has is just fine and right for what she needs. She does say that the food is very bland, but I understand a lot of people cannot have spices in their food. I have never been inside the facility but she says she is happy and content and I would definitely recommend to others looking.
Beth Farnstrom
Independent LivingFamily/friend
January 9, 2019
My mother in law has been at The regency for over a month. The staff is so easy to work with and truly caring. I live 4 time zones away and the Regency is always available for me to ask questions and get updates. My mother in law enjoys the socialization from the other residents and Happy hour is a plus! This was a great solution for us!!
Anonymous
Independent LivingResident/client
June 21, 2017
I have no complaints about how things are going for me since I made the move into this community. The staff have all been wonderful and very attentive to my needs. I very much enjoy the delicious meals they serve as well as some of the other activities they have available throughout the week. Overall this is a great place and I would defiantly recommend it to anyone.
Anonymous
Independent LivingFamily/friend
April 21, 2017
The staff is all very friendly here! We chose it because it's such a clean and pretty community. It's also close to home and the price range we were looking for.
Anonymous
Independent LivingToured community
March 30, 2017
We did visit. It was really nice. The apartments are nice and you furnish them. Lots of activities. But for someone who likes to be alone - they can really be alone and not get involved.
Susan Herzog
Independent LivingFamily/friend
October 30, 2016
My mom has been there for less than a week but loves it already. The staff has been amazing and both the people living there and working there seem genuinely happy. I don't think we could have found a better fit. Her large one-bedroom apartment with a view of the garden, a full kitchen if she wants to cook, walk in closet and large bathroom makes this apartment a perfect new home for her. She hasn't had time to take advantage of activities yet, but it's nice to know that there's plenty to do when she's ready.
The Regency at South Shore
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
