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The Reserve at Lake Austin

6401 Ranch Rd 2222, Austin, TX 78730

For pricing & availability:
(866) 374-4058
8.9
Review score
16 reviews
Add review
8.9
Review score
16 reviews
  • 5 star
    50%
  • 4 star
    31%
  • 3 star
    6%
  • 2 star
    0%
  • 1 star
    13%
See all reviews
8.5
Review score
179 reviews
9 facilities
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The Reserve at Lake Austin
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Anonymous

Child of resident/client

4.0 out of 5 stars

Great place for mom/dad

The facilities are top-notch. If not the best we've seen, among the best. It's a truly luxury feel. Feels like a 4-star hotel. The staff are terrific as well. Kind, attentive, knowledgeable, proactive. The services are also terrific - zero issues, all good experiences. The food is really good, though service at meals can often be s-l-o-w...they need to work on that. They try very hard to make it an interesting and engaging place to be - live music a couple of times a week, happy hours regularly, etc. So each element of the place is done very well, top notch. The only issue we have found is they struggle to have a sense of overall community...or at least that's how it seems to us. There's not really a "Cruise Director" or "Camp Counselor" role - like we had at Dad's last apartment. Someone who does the rah-rah, gets everyone together and puts an emphasis on group...as opposed to individual...participation. I am not sure if that's by design? Maybe some prefer to have more 'space', have the ability to pick and choose what they participate in, etc. But for my Dad's specific case, I'd love it if they were more energetic/active/forceful in getting folks together.

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The Reserve at Lake Austin

The perfect senior living choice for those who desire the conveniences of supportive care and enjoy the perks of upscale independent living: The Reserve at Lake Austin will be a rare jewel in the Texas Hill Country. Top-shelf amenities, abundant outdoor spaces, exceptional local cuisine, and amazing views are only part of the allure. The serene hillside setting close to Lake Austin near Pennybacker Bridge suggests a fine resort while the urban proximity will keep you close to everything. The Reserve at Lake Austin raises the bar for Hill Country sophistication.

What makes us different?
Truly a unique senior living address, The Reserve at Lake Austin boasts a location that cannot be matched, and a setting that cannot be replicated. Set back off the road, surrounded by peaceful, natural beauty, The Reserve at Lake Austin is just minutes from the energy and excitement of Austin. With first-class amenities, inviting outdoor spaces, superb local cuisine, and a sophisticated Hill Country flair, The Reserve at Lake Austin invites you to live distinctively every day. No entrance fee, just a one-time community fee and simple monthly rent.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

The Reserve at Lake Austin

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Reserve at Lake Austin

8.9 out of 10
Review Score16 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.5
Friendliness
4.5
Care Services
4.1
Staff
4.4
Meals & Dining
3.6
Activities
4.0
Value for Cost
3.5

A Place for Mom has scored The Reserve at Lake Austin with 8.9 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, The Reserve at Lake Austin has 16 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-16 of 16 reviews

Last Updated: 10/1/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Family/friend

October 1, 2025

4.0 out of 5 stars
Verified Review

Great place for mom/dad

The facilities are top-notch. If not the best we've seen, among the best. It's a truly luxury feel. Feels like a 4-star hotel. The staff are terrific as well. Kind, attentive, knowledgeable, proactive. The services are also terrific - zero issues, all good experiences. The food is really good, though service at meals can often be s-l-o-w...they need to work on that. They try very hard to make it an interesting and engaging place to be - live music a couple of times a week, happy hours regularly, etc. So each element of the place is done very well, top notch. The only issue we have found is they struggle to have a sense of overall community...or at least that's how it seems to us. There's not really a "Cruise Director" or "Camp Counselor" role - like we had at Dad's last apartment. Someone who does the rah-rah, gets everyone together and puts an emphasis on group...as opposed to individual...participation. I am not sure if that's by design? Maybe some prefer to have more 'space', have the ability to pick and choose what they participate in, etc. But for my Dad's specific case, I'd love it if they were more energetic/active/forceful in getting folks together.

Pam Courtney

Memory Care

Family/friend

August 22, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing blessing for our family

There is not one thing I could possibly say that isn’t a 5 star review. The staff has been such a blessing to our family and my dad, who was a resident. It was the cleanest of facilities that we toured and felt like a resort. The staff is flexible and welcoming to the entire family. The activities are well planned and the residents kept busy on a predictable schedule. I wished we had moved my dad in earlier in his disease. It is an amazing place! Oh, and the chef makes the best food! Special shout outs to [name removed] and her team in memory care as well as Lucky who oversaw dads health plan and Amy in the front office!

Anonymous

Assisted Living

Resident/client

August 22, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Learning to Live in Assisted Living

It was a very big adjustment for me to leave my home and come to the Reserve to live in Assisted Living. The transition went well because of the attention of my family and the staff here. Everyone called me by my first name the minute I arrived. An area that needs attention is meals/dining. Several chefs have come and gone since mt arrival. At times certain items are not available.

Julie S

Assisted Living

Family/friend

August 14, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Beyond my hopes and expectations

We needed to move my mom from independent living to assisted living on short notice. From the moment we took our Reserve tour, we felt a sense of relief that seemed too good to be true. My mom has resided in the Reserve now for four months. Her dementia has increased and the staff attention has also increased beyond my hopes and expectations. The Reserve is lovely and offers diverse activities and events for the residents. More importantly, the sense of involved awareness and kindness toward Mom from the receptionist and waitstaff to the caregivers to the medical team to the upper management is genuine and their accessibility brings comfort beyond measure. Each member of the staff is the true jewel in the crown of the Reserve.

Anonymous

Memory Care

Family/friend

August 11, 2025

5.0 out of 5 stars
Verified Review

Review for The Reserve at Lake Austin

The staff and the grounds are what made me choose this community for my loved one. I would recommend The Reserve at Lake Austin to others who are looking for memory care for their loved one.

Mona B

Assisted Living

Family/friend

August 8, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent Facilities and Staff

It was a difficult decision to move my parents to assisted living. However, once we saw The Reserve, we fell in love with the place. The facilities are immaculate and feel like a resort. The staff go above and beyond to not only make my parents feel comfortable and safe, but to allow me to feel at peace that they are taken care of. They are friendly and so helpful. They truly do care and have made this experience exceptional.

Carolyn Reed

Assisted Living

Family/friend

August 8, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Really lovely all around!

My parents live in a really lovely two bedroom apartment. The staff know them (and their family members) well, speak to them with compassion and respect, and keep my parents healthy, happy, and safe. Staff retention, prompt attention, and communication are excellent. As a family we could not be more pleased with the active lifestyle, professional care, and beautiful property!

Anonymous

Assisted Living

Family/friend

July 25, 2025

5.0 out of 5 stars
Verified Review

The Reserve at Lake Austin

Excellent facility and a great staff. My mom is very happy there.

Anonymous

Assisted Living

Family/friend

June 5, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Peace of Mind-- recommend!

care was difficult in the beginning. Just have to stay after them to do what they say! they change a bit. But are currently stable! The people who give direct care are great. In the beginning with the admin staff ( nursing, doctors and Empowerment -the OT PT providers) you will need to schedule a weekly or biweekly team meeting. We did these online. It was necessary to hear what was going on and point out details that they may not know regarding how to work with our family member.

Disappointed

Memory Care

Family/friend

April 3, 2025

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

This facility falls short in several essential areas

The Reserve of Lake Austin is not a recommended facility for your loved one, particularly if you are considering their Memory Care services. Many staff members lack proper training to effectively care for residents with dementia or Alzheimer's. Key areas of training are missing, including techniques for de-escalation and communication tailored to individuals with memory challenges. The facility's dining situation is equally disappointing. Despite going through multiple chefs, the food quality remains subpar. Meals are frequently served lukewarm, and the facility seems to lack an adequate system to ensure food stays warm as it is distributed throughout the building. Medication management is another critical issue. Residents often do not receive their medication at the times prescribed by their doctors. Some staff appear to implement their own rules and procedures, which seems to stem from poor leadership and a significant breakdown in communication.

Daughter

Assisted Living

Family/friend

February 18, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
2.0

Nice place, nice people, food not very appetizing

Hi there! I moved my dad in at the beginning of December. The best best thing is that the staff are always friendly with me and my dad. I think they really care about him. This is the most important aspect of it all and they are reliably kind. He is pretty polite so he just says the food is ok. But he hints about how it isn’t. “There is only one really good plate and only sometimes.” I ate with him a couple of times. Just enough to know I didn’t want to pay for the food. It’s disappointing because he eats there three times a day. The other residents complain about the same thing. I’d expect for the cost, the food would be a step up. I don’t think it needs to be fancy, but it should taste good. I’m hoping it’s just temporary :)

Anonymous

Assisted Living

Family/friend

May 14, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
4.0

A nice facility

Communication between members of the staff and between directors is not great. So care plans are challenging to put into practice. As your parent becomes more mentally impaired this can be a challenge. It was a very nice facility. It had just opened so rooms were available and they were also offering a very reasonable overall cost.

Anonymous

Assisted Living

Family/friend

March 14, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
2.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Manage Expectations

While The Reserve is a beautiful setting, be aware that if your loved one needs attention, you will need to install cameras and hire private care to fill in the gaps. The executive director of the whole community is great and approachable. However, care plans are not followed consistently and require much oversight by family. We visit our loved one daily and still need additional care for them as the star employees they have can only do so much. From what I hear, all communities fall short, and I can't figure out why we can't solve these common problems. This community is not a good value, but it helps to be in a beautiful setting if you can afford it.

Anonymous

Assisted Living

Family/friend

March 11, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Activities
4.0

Review for The Reserve at Lake Austin

The Reserve is a beautiful facility. Feeling like visiting an upscale spa hotel, not like some that feel very institutional. A big plus is that residents can remain in the same apartment if their needs change from independent to assisted living. They have separate vehicles for appointments and recreation, allowing great flexibility for appointments. Although their base rent for independent is on the high side, their care level costs are lower than average.

Jimmie Eldon Savage

Assisted Living

Family/friend

February 23, 2024

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
3.0
Value for Cost
1.0

Problems w/Financial Issues - a refund

I contracted for an apartment @ the Reserve as POA for an individual in late December under their EOY financing special - 50% off the community fee & 1st 3 month's rent - paid in advance. My individual's health dramatically declined and she had to enter a nursing home in late January. She never occupied her apartment nor did we move any furnishings into it. I canceled the rental agreement in late January and asked for a refund of the unused rent for February & March - they waived the 30 days cancellation due to my individual's health issues. Once we were no longer a prospective tenant their responsiveness declined dramatically. Calls weren't returned, emails weren't responded to unless prompted, and they became evasive about the refund - passing the buck to corporate. When I did get a refund it was slightly more than 1/3 of what it should have been w/o any explanation of how it was calculated. A very disappointing end and not what I expected based on how they had presented themselves.

Anonymous

Assisted Living

Family/friend

July 17, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Reserve at Lake Austin Experience

We are very happy. Reserve at Lake Austin is an excellent facility and has great staff. It is a very elegant and well organized facility. The dining rooms are small and intimate, and the other public spaces are very well designed and beautifully furnished. The rooms are very well planned with large windows and generous spaces that work well with normal furniture that one might bring from their previous home. The staff seems very proactive and the communication is excellent. Anytime my sister and I have a concern, we call the front desk and it gets resolved quickly. The residents have watches that they can use to call, but also to communicate with staff, so they have more sophisticated technology then other places. They have relationships with local gerontologist and we have been very pleased with the communication and coordination between my mother's doctor and the nurse at the facility.

The Reserve at Lake Austin

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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