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The Reserve at Pasadena

4004 Vista Rd, Pasadena, TX 77504

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(866) 374-4058
9.4
Review score
65 reviews
Add review
9.4
Review score
65 reviews
  • 5 star
    63%
  • 4 star
    22%
  • 3 star
    8%
  • 2 star
    2%
  • 1 star
    5%
See all reviews
8.1
Review score
1059 reviews
24 facilities
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The Reserve at Pasadena
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Della W

Child of resident/client

5.0 out of 5 stars

Everyone is kind and attentive to my mother…

The vibe here at the Reserve is always upbeat…The staff is very kind and friendly to my mother…She has her own room and furniture…The food is good and there is always activities for the residents who would like to participate…Feeling thankful that my mother has the good care she has here at the Reserve…

Read all reviews

The Reserve at Pasadena

The Reserve at Pasadena is a senior living community that offers quality care in a vibrant environment. Professional staff assist with a variety of health and personal care needs ranging from memory care to activities of daily living such as bathing, grooming, dressing, medication management, and more.

Enjoy peace of mind and a stress-free lifestyle at The Reserve. They have a 24/7 emergency call system, as well as on-site nursing and wellness team members to help ensure residents’ protection at all times. They also take care of the housekeeping and chores so you can focus on pursuing new hobbies, spending time with friends, relaxing, or participating in fulfilling activities.

Residents have access to a variety of unique community perks and wellness programs, too. Use the art room, relaxing spa, game room, theater, and more. Choose from a studio, one-, or two-bedroom apartment. The apartments include modern stainless steel appliances, stone countertops, large closets, and laundry units and can be personalized or decorated to your liking.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Texas, visit the Texas Long-Term Care Provider Search database.

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Senior living options offered

  • Assisted Living
  • Memory Care

The Reserve at Pasadena

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Reserve at Pasadena

9.4 out of 10
Review Score64 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.6
Friendliness
4.6
Care Services
4.4
Staff
4.5
Meals & Dining
4.1
Activities
4.4
Value for Cost
4.3

A Place for Mom has scored The Reserve at Pasadena with 9.4 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, The Reserve at Pasadena has 64 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 64 reviews

Last Updated: 10/14/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Della W

Assisted Living

Family/friend

October 14, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Everyone is kind and attentive to my mother…

The vibe here at the Reserve is always upbeat…The staff is very kind and friendly to my mother…She has her own room and furniture…The food is good and there is always activities for the residents who would like to participate…Feeling thankful that my mother has the good care she has here at the Reserve…

Denice S

Assisted Living

Family/friend

October 14, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Place For My Uncle

I was looking for a place for my uncle to live and one visit at The Reserve Pasadena was all it took for me to know that was the place. The person I first spoke with was very friendly and so helpful. She has continued to support my uncle and me even after he moved in. The entire office staff is very friendly and helpful and will go the extra miles for the families they serve. The medical staff is equally skilled, caring and friendly. They know what they are doing and they are excellent at caring for the residents. I feel very confident that my uncle is receiving skilled and compassionate care. I highly recommend The Reserve at Pasadena to any family looking for a place their loved one.

Devin J

Assisted Living

Industry reviewer

October 14, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Hawaii Luau

I attended the Hawaiian Luau and it was amazing! The band was so great and the decorations were perfect! I enjoyed seeing the residents happy. I recommend this Community! The event was filled with smiles and laughter. It was an awesome event.

Jerald

Assisted Living

Family/friend

October 14, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

What a great experience!

I recently had the pleasure of visiting The Reserve at Pasadena to drop something off to a loved one. From the moment I walked in, I knew it was something special. The community is clean, pleasantly welcoming, and feels like home. The grounds are beautifully maintained, the common areas are warm and inviting, and it’s clear that great care has been taken in every detail. The staff was friendly and professional and the Resident’s were sitting at a table having a good time playing dominoes! My parents are not quite ready to move to a senior living community, but when they are, The Reserve at Pasadena will be on the top of our list!

Erica Y

Assisted Living

October 14, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Gracious Guest

I attended an event at the community with a resident family who lives there in assisted Loving. It was so beautifully decorated and the food was delicious. Everyone was so friendly and the residents were enjoying themselves. If I were elderly I would want to live at the Reserve at Pasadena! I highly recommend the Community!

Rogelio C

Memory Care

Family/friend

October 8, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing staff

My wife is currently in their memory care unit I’m very satisfied with the staff and management they are very accommodating and very supportive I really appreciate all that they do for my wife and me.

Promis Love

Not Sure

Toured community

October 8, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Happy Customer

The Community is absolutely amazing. Staff is so friendly and professional. Its very clean and smells awesome. I visited someone who lives there and I enjoyed the visit. I highly recommend this community.

FRANKIE P.

Assisted Living

Family/friend

October 4, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mom loves The Reserve

My 94 year old Mom picked The Reserve 3 years ago. She is so happy she did. The entire staff treats Mom like a queen. Caring, kind, considerate, patient, compassionate ... regardless of position, they are all "Care Givers." Not a new facility; but always well maintained, clean, and fresh. Mom gets her meds twice a day, like clock work. In-house pharmacy / med tech department hasn't missed a beat in 3 years. I NEVER have to go to an outside pharmacy. Well balanced, nutritious meals. I've eaten there many times. Menu reminds me of what Mom used to cook for us when I was a kid. Front end staff is just so friendly and accommodating. Administrative questions are answered immediately and professionally. Management door is always wide open. Plenty of activities to keep the residents occupied. Family always encouraged to participate. Wonderful church service every Sunday. Truly inspiring Bible study every Friday morning. A real value in senior living. Mom loves it here.

Cathie

Memory Care

Family/friend

October 3, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
3.0

Experience

I am the relative of a resident in the memory care unit at The Reserve of Pasadena. I feel like it is managed very well. The staff is friendly and the place is always clean. As with any nursing home facility, the turnover rate at times is high. This puts a large burden on the other staff members to work double shifts. They do a very good job with keeping the residents clean though I feel like they fall down on the job with oral hygiene. If feeding is.necessary, that is also taken care of. Most of the staff is caring and compassionate, but I feel like more attention could be paid to the individual resident during down times. My family member is very happy at The Reserve and I think it’s a great place for her to spend her last days.

Jennifer G

Assisted Living

Family/friend

October 1, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

The staff is very pleasant and friendly but they’re on boarding didn’t go smoothly.

I suggest you get all your on boarding paperwork at least two weeks ahead of time. It also took over a week for us to get the TV to work due to the wait for the cable company to come out. The staff has been very kind and my mom is adjusting well. She has fallen a few times and the staff has been very helpful helping her up and checking her out.

Anonymous

Assisted Living

Family/friend

August 13, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
2.0
Meals & Dining
4.0

The Reserve at Pasadena

Yes, we would recommend the community to other families. The facility is great for the money but the administrative or business side of it is or was terrible. Maybe they have improved but my experience was not good.

Anonymous

Assisted Living

Family/friend

November 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our experience with The Reserve

All 5's. Mom loves living at The Reserve. Warm, caring staff. Always clean and smells nice. Excellent menu. Spiritually uplifting....Church on Sunday....Bible studies Wednesday evening and Friday morning. GREAT pastors. Boss lady's door is always open. Fast maintenance staff. Nothing fancy but excellent value.

Anonymous

Assisted Living

Family/friend

November 1, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
3.0

The Reserve at Pasadena review

The Reserve has recently changed management/ ownership. The previous management was more approachable than the new one.

Betty

Assisted Living

Family/friend

July 19, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Review for The Reserve at Pasadena

I had a horrible experience with The Reserve. I would never recommend it.

Anonymous

Assisted Living

Family/friend

May 29, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
3.0

Recommended

The Reserve at Pasadena is a lovely facility. The move-in process went very smoothly. The people are incredibly friendly. My frustrations have stemmed from medication reordering and the length of time it sometimes takes for my grandmother to get her pain medicine. The med room is where communication is not always the best. She says that the food portion sizes are too small and that the food is only fair. Housekeeping and maintenance are great. Overall, I would recommend The Reserve at Pasadena.

Anonymous

Memory Care

Family/friend

March 20, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Community, Great Staff and I Would Recommend this Facility For Your Loved Ones

Friendly, clean and caring. I like the activities the most.

Anonymous

Assisted Living

Family/friend

March 18, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
5.0

Responsive staff

I would tell others looking that if your loved one is taking a lot of meds, get to know the clinical staff. They'll respond to you easily if your a known face/voice on the phone. I would recommend The Reserve at Pasadena to those looking.

Carolyn

Assisted Living

Family/friend

February 23, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for The Reserve at Pasadena

I would recommend. We picked this community because of the cost, cleanliness, and care are essential to my family. Our mom says she is home.

Anonymous

Assisted Living

Family/friend

December 19, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

A good experience with food, staff and the facility. I would recommend The Reserve at Pasadena as a quality place for Assisted Living.

Carolyn W

Assisted Living

Family/friend

May 3, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A community Life with a Family Feel

My mom is truly happy. She tells me every day how the caregivers check on her and she loves the activities. Her health is better and she feels like a queen. We picked this community, because of the location, and care of the staff. They asked about my mom before anything. Residents were obviously loved and supported. Residents greeted us all as you would a family member

The Reserve at Pasadena

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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