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The Residence at Brookside

117 Simsbury Road, Avon, CT 06001

For pricing & availability:
(866) 374-4058
9.6
Review score
28 reviews
Add review
9.6
Review score
28 reviews
  • 5 star
    57%
  • 4 star
    32%
  • 3 star
    7%
  • 2 star
    0%
  • 1 star
    4%
See all reviews
8.8
Review score
1312 reviews
41 facilities
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The Residence at Brookside
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The Residence at Brookside community exterior
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street view of The Residence at Brookside

Joanna

Loved one of resident/client

4.0 out of 5 stars

A wonderful place to call home when you need just a little help.

The administrator is wonderful. Activities are fabulous. My Aunt is very happy there, and the staff is happy to help the whole family.

Read all reviews

The Residence at Brookside

In the quaint Hartford County neighborhood of Avon, The Residence at Brookside provides high-quality care services and hospitality to seniors in a homelike atmosphere. Along the Farmington River, the community sits just off routes 202 and 44 and is close to a wide variety of shopping, dining, and entertainment options. Along with their incredible location, The Residence at Brookside offers a range of care options that allows residents to choose the lifestyle that best fits their current and anticipated needs.

Residents can rest easy knowing a team of LCB Senior Living associates offer expert care and 24-hour staffing. With independent living, assisted living, memory care, and respite care services, residents can feel safe and secure knowing their evolving care needs will be met. Along with the range of care services, residents enjoy the abundance of amenities, gorgeous common spaces, an engaging social calendar, gourmet dining options, and more.

Living at The Residence at Brookside means a life without the worries and stress of maintaining a home. The community features a range of private and companion floor plans, along with specialized spaces to help seniors stay engaged and connected. Make life interesting and comfortable at LCB’s residential community in Avon, Connecticut.

State licensing information

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Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

The Residence at Brookside

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Residence at Brookside

9.6 out of 10
Review Score28 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.6
Friendliness
4.6
Care Services
4.4
Staff
4.7
Meals & Dining
4.6
Activities
4.3
Value for Cost
4.1

A Place for Mom has scored The Residence at Brookside with 9.6 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Residence at Brookside has 28 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 28 reviews

Last Updated: 4/8/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Joanna

Assisted Living

Family/friend

April 8, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

A wonderful place to call home when you need just a little help.

The administrator is wonderful. Activities are fabulous. My Aunt is very happy there, and the staff is happy to help the whole family.

Anonymous

Assisted Living

Family/friend

May 30, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Residence at Brookside

I love the staff, my Aunt is so happy there and we all are pleased with the support and communication. I would highly recommend.

Anonymous

Assisted Living

Family/friend

January 2, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Understaffed.

The Residence at Brookside is a lovely facility, and the employees were all very nice. However, they were clearly understaffed and had a lot of turnover, which does not inspire a lot of faith. Additionally, I don't think the care was all that great - my brother's meds were messed up a couple of times, and communication was not good - among staff, between staff and my brother's medical team, and between staff and our family. I was honestly pretty disappointed in the quality of care for the price.

Judy C

Independent Living

Resident/client

December 22, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

More guest speakers please

Overall I enjoy living at Brookside because it’s my money my kids are spending it I don’t know how much they’re spending so I can’t help you with the finance part ha ha. I would like to see more guest speakers, and more outings because I really enjoy that part.

Judy D

Assisted Living

Resident/client

December 22, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Wonderful Care

I am very happy with the care here at Brookside. I do feel like I wish the meals were better flavorful. I enjoy the staff, and I think the community is very beautiful, especially decorated for the holidays. I also wish there was more activities and things to do.

Ned O

Independent Living

Resident/client

December 22, 2023

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
1.0
Staff
5.0
Meals & Dining
5.0

Price increase don’t like

I am overall happy living here at Brookside I am, however not that happy about the recent increase in price for my apartment. I think the staff is friendly and the food is good. I don’t really participate in the activities, but I do not think the value for cost is equal.

Mildred W

Independent Living

Resident/client

December 22, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

I would like to have more activities

I would like to see a beginners knitting club maybe crocheting I would like to see them brighten up the dining room, and I don’t think the carpets are that nice I would like to see the carpets newer and some of the other things in the community updated I think that would make a big difference.

Irene G

Independent Living

Resident/client

December 22, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I absolutely love Brookside

I really enjoy living at Brookside. I am very very happy here. I was born in Yugoslavia and I have made a lot of friends here. I love the food and the dining experience every day I will give Brookside number fives on everything and I love my two bedroom apartment.

Nell E

Independent Living

Resident/client

December 22, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

I really like it here

I really like living here at Brookside. I think the people that work here are very very friendly. I have a lot of fun at my meal times with my friends and I appreciate everything everybody does. that works here. I think the community is beautiful, but it definitely needs new carpet.

Richard B

Assisted Living

Resident/client

December 22, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Brookside is nice

I like living at Brookside I think it is clean. I think that the meals are OK there should be more activities and I also think the staff is friendly enough and it is nice to see all of the Christmas decorations and the staff participating.

Doris M

Assisted Living

Resident/client

December 22, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

The food and dining are nice

I agree with my husband on the friendliness of the staff. I also think that the dining room is nice and the food is very good. The cleanliness of the building is top-notch. I do think there could be more activities in the afternoon.

George M

Assisted Living

Resident/client

December 22, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

I wish the staff was more friendly

I think the building is very nice and very clean. I think the meals are great. The activities are a lot of fun and the care service is also a number five but I do wish that the staff would be a little more friendly because that would make a big difference in a community of this size.

Lorraine L

Assisted Living

Resident/client

December 22, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Where do walkers go

I wish there was a place that we could put our walkers when we are in the dining area. It seems like they’re all over the place and it would be nice to have a designated area for them. I am very happy with the dining service and the food.

Raymond C

Memory Care

Resident/client

December 7, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Residence at Brookside

We moved to Brookside so my wife could receive the support she needs but we could still be together. I am very happy that the team helped us with the transition. Moving from home is not easy but now I know my wife is getting the care she needs and we can spend enjoyable time together. I will recommend the community to my friends.

Bob F

Assisted Living

Resident/client

December 6, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Positive

Living at Brookside has been convenient and I can get out to do my shopping and run errand. I enjoy the other residents and I have made new friends. I also enjoy the associate. The Bistro is my favorite, the smell of the Chef cooking is amazing. The chef’s are top notch! My wife is also here and I get to see her without driving.

Ray C

Assisted Living

Resident/client

December 6, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy at The Residence at Brookside

The people are more then friendly. We joke around and have created bonds. The Executive Director is a great guy. [name removed] is a nice guy and is helpful results come from from communication and working together

Leili

Assisted Living

Resident/client

December 6, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very Satisfied

I am a new resident at the Residence at Brookside I am enjoying my comfortable apartment. The associates are friendly and responsive. I would recommend the community. I am enjoying attending the exercise classes.

Dawn D

Assisted Living

Family/friend

November 18, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

A five star community!

Our family searched for many months, looking for a community that was safe, beautiful and active for our parents. We could not be happier with our choice. The Residence at Brookside has exceeded our expectations in every way. The staff is extremely helpful, kind and compassionate. They have a fabulous menu and lots of activities and events to keep the guests entertained & social. We couldn’t be happier!

Benjamin C

Independent Living

Family/friend

November 17, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Outstanding Community

This community is Fantastic! Staff is very accommodating and courteous towards family and visitors. Friendly atmosphere and the food always smells delicious! Its apparent cleanliness is a top priority. The community looks great inside and out.

JB

Memory Care

Family/friend

March 29, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Poor Communication

My elderly parent is at Brookside and the communications are TERRIBLE! I have easily requested emails SIX TIMES on events so I could attend public holiday celebrations and never an email or call. Unbelieveable! The phone isn’t always answered, no recording machine! Finally in the current virus situation updates would be helpful, what are they doing to ensure the health of the residences??? Keep the families INFORMED! For the price I would not recommend Brookside, the communication is not happening- very unprofessional. A fee of 10k monthly for the one bedroom, 10k a month for the 24/7 aid.

The Residence at Brookside

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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