About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE
VERIFIED PARTNER

The Residence at North Ridge

5500 Boone Ave N, New Hope, MN 55428

For pricing & availability:
(866) 374-4058
8.0
Review score
22 reviews
Add review
8.0
Review score
22 reviews
  • 5 star
    36%
  • 4 star
    36%
  • 3 star
    14%
  • 2 star
    0%
  • 1 star
    14%
See all reviews
SaveShare
The Residence at North Ridge
SaveShare
The Residence at North Ridge
4 photos
The Residence at North Ridge in google map

Nick

Loved one of resident/client

5.0 out of 5 stars

Friendly staff

What we like about the community is that the staff keep us well informed on our father. The security to keep our father in the unit so he can't wander off. Overall the staff made the choice easy.

Read all reviews

The Residence at North Ridge

North Ridge Health and Rehab is an assisted living community located in New Hope, Minnesota. Our residence is only a matter of minutes from New Hope's numerous religious organizations, shopping centers, and restaurants. However, we're also in a beautiful, residential area that offers our residents a home-like feel.

We're committed to providing each of our residents with the highest level of care possible. We do this by providing only highly skilled staff and professionals who have ample training. Whether you need ongoing support or just a friendly chat, we're happy to help. We treat each of our residents with respect and aim to ensure you have the best of the best to ensure you thrive in our safe environment. Additionally, our resources meet your emotional, social and therapeutic needs.

We welcome each of our guests to an apartment like setting that offers ample support and kind care givers while also providing you with ample amenities and features including:

  • Activity and party room
  • Gazebo and patio area for outdoor enjoyment
  • Exercise bikes
  • Dining room
  • Social programs and a variety of events
  • Game room
  • Library
  • Easy access and transportation
  • Satellite TV

Designed to be modern and meeting the needs of...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

The Residence at North Ridge

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

  • Request pricing
    Contact a local advisor
  • Unlocked
    Get a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Residence at North Ridge

8 out of 10
Review Score22 reviewsWrite a review
Overall Experience
3.8
Cleanliness
3.9
Friendliness
4.0
Care Services
3.3
Staff
3.8
Meals & Dining
3.4
Activities
3.7
Value for Cost
3.6

A Place for Mom has scored The Residence at North Ridge with 8 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Residence at North Ridge has 22 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 22 reviews

Last Updated: 10/14/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Nick

Memory Care

Family/friend

October 14, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly staff

What we like about the community is that the staff keep us well informed on our father. The security to keep our father in the unit so he can't wander off. Overall the staff made the choice easy.

Anonymous

Assisted Living

Family/friend

September 8, 2025

5.0 out of 5 stars
Verified Review

Review for The Residence at North Ridge

[name removed] was the best to work with. I've not experienced the food so I cant say but both apartments my mom has had are good sized and nice. I would recommend this place to others who are needing care for their loved one.

Sean Masterman

Assisted Living

Family/friend

June 11, 2025

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Care Services
2.0
Staff
2.0
Meals & Dining
5.0

Wouldn't recommend to an enemy

We moved Mom in about a year ago. The first 6 months were relatively acceptable. Over the past 6 months things have changed. The nursing staff has been reduced. The Care staff seems to be less than qualified to care for elderly residents with the varied set of needs. We wanted to move Mom from AL into Memory Care to ensure Mom received the level of service needed - incontinence support, med support, etc, but the facility denied the request and have not provided the necessary support in AL beyond putting her on narcotic pain meds without consulting her POAs. Mom has a diagnosis of mild dementia, but because she is generally functional, the facility makes it clear that they take direction from Mom not her POAs (her son and daughter). We have tried to work with the Facility Director and she has neglected to call us back for over 6 months. We would not recommend this facility for AL. We cannot vouch for IL or Memory Care. If your loved on needs support, this is likely not a good fit.

Jeannie H

Assisted Living

Family/friend

March 6, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Good value!

The facility is very clean. The staff is very professional and friendly. They seem to have a fair amount of activities for the residents to do. It seems to me to be a good value for the cost.

Anonymous

Assisted Living

Family/friend

November 21, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
2.0

Our family's experience would recommend this facility but be involved no matter where your loved one lives

The care was sketchy when we first moved in. Now it's going really well. A hiccup here and there, but nothing of concern. I would recommend this facility- and I imagine it's true w any facility that the family needs to be involved to ensure care, meds, all services are provided. I live with my Mom which is unheard of but this facility was the only one to consider it. Sometimes communication with upper management is difficult so I just have to go around and figure out how to address something. Nurses, Aides, therapy, doctor are all amazing

YG.

Assisted Living

Family/friend

May 11, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
1.0

Be aware of your loved ones quality of service

We picked this community, because they didn't have 12-24 month private pay requirement, and they assured me their staff could handle Mom in hoyer and other limitations she had. All staff from aides to admin are non-responsive except a few. There's no disciplinary action with aides, so issues are not resolved. Aides need training that isn't given.

KL

Assisted Living

Family/friend

August 24, 2022

5.0 out of 5 stars
Verified Review

Our Experience

Mom has made lots of friends and stuff, but she really doesn't want to be there. She is keeping busy so that is good for our family. The place is very nice and the staff is wonderful. Sometimes there are some aides that don't get along with her or she doesn't really care for them but all for the most part is wonderful.

anonymous

Independent Living

Toured community

March 22, 2022

4.0 out of 5 stars
Verified Review

Community Tour

Everything we saw on our tour was fine. They showed us the rooms, gathering areas, and services offered.

Anonymous

Assisted Living

Toured community

March 9, 2022

4.0 out of 5 stars
Verified Review

My Tour

Seemed nice. They were pricey.

anonymous

Memory Care

Toured community

November 3, 2021

5.0 out of 5 stars
Verified Review

Our tour experience

Our family had an in person tour and it was a very nice place but the location was to far away then what we were wanting

Anonymous

Assisted Living

Toured community

September 3, 2021

3.0 out of 5 stars
Verified Review

The virtual tour could be set up better, due to it being dark.

Patience CS

Memory Care

Family/friend

March 10, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Your Loved Ones Will Suffer Here

There are staff members positively reviewing their own facility on various sites. You'll also notice a lot of positive reviews on Google Reviews from folks that have only submitted that one review. Red flags that their rating is being purposefully skewed. Patient with broken hip - - Patient had to wait 7 hours between requesting pain meds and receiving them. - When requesting assistance to use the restroom, patient has had to wait up to an hour until any one shows up. - Patient is supposed to be having physical therapy every day. Days have been skipped due to staff not showing up. - Patient had to inform staff member on how to use a wheelchair (brake function). AND NOW... - Patient was informed that visitors would no longer be allowed due to coronavirus. No further details were given. Patient called family as no one outside of the facility has been notified. Is this precautionary? Due to a case of coronavirus in the facility? No one knows. Communication is terrible. SUMMARY: Do not utilize this facility. Communication is non-existent and staff are incompetent.

A concerned relative

Memory Care

Family/friend

November 11, 2018

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
4.0
Value for Cost
1.0
Care Services
0.5
Activities
1.0

Beware!

Regarding: NorthRidge Assisted Living, New Hope, MN The staffing of aides and nurses is reaching a critical shortage. The director of nursing was making changes that benefitted the residents in meeting their needs and the Mission Health reputation. She was hired to fix a situation that was in desperate need and now, within a few months, has been relieved of her job. The director of The Residence, was also brought in at about the same time as the nursing director, to help right a floundering ship. He left, seeing a futile effort in combatting the corporate mentality of the bottom line above taking care of the customers, the residents. I don't know where the incompetence lies in these decisions that have been made, but anyone considering this location needs to know these problems have been ongoing for at least 1 year. Staffing is at a critical shortage; it seems everyday the workers that are still there are physically unable to keep up with residents' needs as they are doing the work of 2 or more people. The corporate level does not seem to be doing anything about this risk being taken with management oversight and the shortage in trained staff. The expensive remodel and facility upgrades are looks that are deceiving.

Anonymous

Memory Care

Toured community

September 24, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Love the apt. it's very spacious and being up on 4th floor my Mom has a great view. The Residents, and staff are all very friendly and it's just a very happy place!

Anonymous

Memory Care

Family/friend

January 12, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

My Mom, and my family, are very happy with this place

My Mom really likes living here. They’ve been great with her and our family has been very happy with the care she’s receiving. She initially started out in assisted living, but they were able to identify right away that memory care would be better for her and were very proactive in making sure she got situated in a timely manner. Everyone learned her name right away and the staff is very friendly. They joke around with her often. The food is great, she loves it, and she has a couple of choices to choose from for every meal. The building is kept very clean and housekeeping comes by every day to do the basics like empty the trash, straighten up, and make the bed. They also come once a week to do a more thorough clean. There are a few activities for the residents like bowling with plastic bowling balls and pins, movies, entertainment, and during the holidays they even had a big celebration where the whole family was invited. I would recommend this place for anyone.

Anonymous

Memory Care

Toured community

March 30, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

I took a tour!

I also toured North Ridge Independent and Assisted Living with my sister and brother in law. We though the place was clean and maintained well. The staff was all very friendly and the person that took us around gave us good information. It was just not the best fit for me.

Anonymous

Memory Care

Resident/client

January 4, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Love It

After having a great tour of the community and seeing all they have to offer. I decided to sign the lease. I love the community. It is a great fit for me.

Anonymous

Memory Care

Toured community

November 16, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Decent Tour

I wasn't that impressed with my tour of this community. The community for the most part appeared to be well maintained. The staff was friendly and kind. I didn't get the feeling that this was the place for me.

Anonymous

Memory Care

Family/friend

October 14, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

What I see!!

Dad is still adjusting to living at North Ridge. I cannot complain as every time I need help the staff is there. The community recently changed hands and some of the resident say the food is not as good, however I like the food. They offer daily activities. The community is well maintained. I would recommend this community.

Anonymous

Memory Care

Toured community

August 19, 2015

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

[removed] She also told us that North Ridge doesn't take memory care patients which surprised me since reading on their web site they have 2 levels of memory care. Cynthia clarified that in the building she works at there is only independent and assisted living. The building next door is where the rehab and long term care are located. So, if you're looking for that type of care, Cynthia is not the person to contact. She said to contact the admissions desk instead. The assisted living apartments are very nice. They have 24 hour nursing on the same floor as the residents. The best part was the price. For our mom's estimated need for care the monthly price was about 1500 dollars less a month compared with all the other places we've toured.

The Residence at North Ridge

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Residence at North Ridge

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top