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The Village at Heritage Park

2001 Rose Arbor Drive, Sacramento, CA 95835

For pricing & availability:
(866) 374-4058
7.8
Review score
31 reviews
Add review
7.8
Review score
31 reviews
  • 5 star
    51%
  • 4 star
    29%
  • 3 star
    10%
  • 2 star
    0%
  • 1 star
    10%
See all reviews
8.5
Review score
3544 reviews
111 facilities
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The Village at Heritage Park
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The Village at Heritage Park community exterior
19 photos
The Village at Heritage Park in google map

Anonymous

Child of resident/client

4.0 out of 5 stars

A small community with a big heart!!

The staff is committed to providing a safe, caring environment for all residents. Their friendly attitude results in the residents being friendly towards each other. My mom is in a wheelchair so needs extra help and they never make her feel that she is a burden. They provide transportation for mom to her medical appointments. Since she is in a wheelchair that is extremely helpful.

Read all reviews

The Village at Heritage Park

At The Village at Heritage Park residents enjoy an active and engaging lifestyle that promotes wellness and independence. It is our goal to keep our residents linked to resources and opportunities that will fulfill their needs and interests in the Natomas Area. Residents have many opportunities to participate in a variety of life enriching activities and events designed to stimulate the mind, body and soul. From cocktail-hour gatherings where you can learn about the nuances of a good Pinot Noir to a discussion of the latest best seller in our Life-Long Learning series to exploring new ways to stay healthy in a fitness class... Expect the unexpected.

The Village at Heritage Park includes a specially designed neighborhood to serve the special needs of individuals living with Alzheimer's disease, dementia and other forms of memory loss. Every day we make it a goal to go above and beyond to enrich the lives of our residents. With our Pathways program, a Montessori-based philosophy for care, we create a specialized and life-enriching environment that affords each individual maximum self-expression. The staff is committed to delivering a quality of care that meets the resident's physical, social, spiritual and emotional needs. Our talented team of dedicated...

Senior living options offered

  • Assisted Living
  • Independent Living

The Village at Heritage Park

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Village at Heritage Park

7.8 out of 10
Review Score31 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.4
Friendliness
4.5
Care Services
3.5
Staff
4.5
Meals & Dining
4.3
Activities
3.5
Value for Cost
3.9

A Place for Mom has scored The Village at Heritage Park with 7.8 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Village at Heritage Park has 31 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 31 reviews

Last Updated: 9/3/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 3, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

A small community with a big heart!!

The staff is committed to providing a safe, caring environment for all residents. Their friendly attitude results in the residents being friendly towards each other. My mom is in a wheelchair so needs extra help and they never make her feel that she is a burden. They provide transportation for mom to her medical appointments. Since she is in a wheelchair that is extremely helpful.

Aileen C

Assisted Living

Family/friend

August 8, 2025

4.0 out of 5 stars
Verified Review

Review for Rose Arbor Village

The staff is wonderful. The only thing I found frustrating was the communication between the staff and hospice. I had to advocate for my father a lot when he didn't have the supplies or services he needed.

Anonymous

Assisted Living

Family/friend

March 26, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
1.0
Activities
4.0
Staff
1.0
Meals & Dining
4.0

Review for Rose Arbor Village

The staff turnover is concerning, all pointing to administrative inexperience. Staffing and care for those needing higher levels of assistance is not consistent. We moved our mother to another facility after two months when I had to dispatch an ambulance to retrieve her from a pool of her own urine and a getting a fractured elbow after her calls for assistance went unanswered for two hours. It was easier for her to ask Siri to call me in Texas than wait any longer for her cries to go unanswered. I do not recommend rose arbor for any person with acute health needs

Anonymous

Assisted Living

Family/friend

March 4, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Review for Rose Arbor Village

Food is just okay and costs $[removed]/meal as food is not included in rent. Rents are high. Upon leaving the facility, walk-thru staff said we might have to pay for entire new flooring because of a couple scratches. Ridiculous.

Jamie P

Independent Living

Family/friend

June 10, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
5.0
Value for Cost
2.0
Activities
2.0
Staff
5.0
Meals & Dining
4.0

Going under - unpaid bills

We used this service to find The Village at Heritage park in 2020. It has really gone down hill - it's for sale, it has unpaid bills and deferred maintenance - the trash bill has not been paid - trash is piling up and causing pest issues. DO NOT RECOMMEND

Anonymous

Assisted Living

Family/friend

June 5, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

The Village at Heritage Park review

What our family likes the most about The Village at Heritage Park is just having piece of mind that they can call for assistance at any time. Very friendly staff that checks in on the multiple times per day. We would absolutely recommend this community to other families based on the experience we have had so far.

Julie C

Independent Living

Family/friend

April 30, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful senior community

VHP is very welcoming to new residents. Independent living cottages are beautiful and spacious. Food is quite good and daily happy hour is fun. Lots of activities and Catholic services. We highly recommend VHP!

Amy

Assisted Living

Family/friend

April 24, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

A great place for loved ones

When it comes to the activities I wish they had more variety but they have plenty to do. I love the staff at The Village at Heritage Park. They are so caring, friendly and communicative. I love how it is so easy to get the information I need regarding my Dad and they are quick to respond and react to my concerns. They have been beyond amazing in regards to giving my Dad his medications and following through with his care plan. The other residents are amazing too. The residents reach out to me and give me updates on my Dad. It is a real family like environment in regards to how the residents look after one another. My Dad has made a lot of good friends and reports that he really likes The Village. I would highly recommend The Village. Tina in Marketing was amazing to work with and made my Dad's move in to The Village seamless. She has also made a point to check in on my Dad to see how he is doing. So many amazing staff!!!!

Anonymous

Assisted Living

Family/friend

April 9, 2024

4.0 out of 5 stars
Verified Review

Great facility for custom care

The Village at Heritage Park was a great place for her--very caring staff--but her brain cancer was terminal, and she spent the last month of her life on hospice care within the same room, which was made to accommodate her rapid state. The staff, care, food and activities were top-notch. While we were clients, the way payment worked was always somewhat convoluted. There were irrelevant charges that were mistakenly left on future bills. They've recently switched out certain staff, so this is not likely an issue anymore.

Amy

Assisted Living

Family/friend

July 25, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

A great place for loved ones

The only reason we gave the activities a 3 is because we wish they had more of a variety to offer the residents but the still have plenty to do. I love the staff at The Village at Heritage Park. They are so caring, friendly and communicative. I love how it is so easy to get the information I need regarding my Dad and they are quick to respond and react to my concerns. They have been beyond amazing in regards to giving my Dad his medications and following through with his care plan. The other residents are amazing too. The residents reach out to me and give me updates on my Dad. It is a real family like environment in regards to how the residents look after one another. My Dad has made a lot of good friends and reports that he really likes The Village. I would highly recommend The Village. [name removed] in Marketing was amazing to work with and made my Dad's move in to The Village seamless. She has also made a point to check in on my Dad to see how he is doing. So many amazing staff!!!!

Anonymous

Assisted Living

Family/friend

June 1, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Active Community with Engaged Staff

what we like most about The Village at Heritage Park are the staff. The staff has been absolutely wonderful. Warm and attentive. The community comes highly recommended by me and my family. Always felt welcome and important.

Karen M

Assisted Living

Toured community

April 17, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Great tour!

The staff were extremely helpful in customizing the tour to fit our needs. They were personable, and willing to work with us regarding cost. They really seem to care about their residents, and the shared areas like the movie theater room, library, and dining hall were excellent. They even had a large print reader machine, which is great for my mom who has macular degeneration. Definitely seriously considering this place!

Jeff

Assisted Living

Family/friend

October 18, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Family Outside of Family

This a great place to send your loved ones. This has exceeded our expectations. The staff truly care for the residents. The first time that we met the Director and Assistant Director it felt like family here. All the staff know the residents by name, and know the families as well. The dining room is outstanding. The have good food for the residents. It would be nice to have more variety of activities for the residents to participate in. Bingo, movies, and more are some of the activities offered currently by the community. Overall, we couldn't ask for anything better for our loved one.

Barbara

Memory Care

Family/friend

January 24, 2022

3.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Activities
2.0
Staff
5.0
Meals & Dining
3.0

I would recommend this place

It is a very beautiful facility. There were some things they excelled at and then some things they did not do so well with. He was here for a month and the staff were absolutely wonderful, but one thing that made me upset was that they never got him out of bed until I asked him to. I would recommend them to others looking, the price is really reasonable especially compared to some other places that we looked into.

Bill T

Independent Living

Toured community

November 12, 2021

5.0 out of 5 stars
Verified Review

My tour review

I liked this community but there was one that took all of my attention. This community was very nice but just did not fit our needs. The tour was great and they did the best that they could.

anonymous

Assisted Living

Family/friend

September 22, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

They do have diabetic care here which is a big reason why we chose them. They have him as level 1 care right now so we feel the value and care for the money is great. His room is nice, especially the kitchen area it makes it seem more like an apartment. The staff and the residents we interacted have all been very friendly. He is enjoying the activities that they do have at the moment, but they are limited due to covid. Our loved one has not had any complaints, it has been a great experience.

Anonymous

Assisted Living

Toured community

July 9, 2021

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Pretty expensive. Nice grounds, but the Level of care fee, on top of the room rent has a lowest level of 450. easily get to 4000/mnth. Nice grouds and nice facility.

anonymous

Independent Living

Family/friend

May 6, 2021

3.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.5

Our experience with The Village so far

We chose this because my mother preferred the location to me and she liked the modern, up to date look of the house, it is a very nice layout. Also the size of the closet is huge, it is almost like another room. My mother has not been able to experience the meals or activities due to covid. They are really expansive for what they offer. I would recommend as long as you can afford it.

S. Dobler

Memory Care

Family/friend

December 14, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0

I would stay there!

We have had some glitches in communication when it came to the medication, but overall it is a good community. It is very clean at all times, and the entire staff is always friendly and willing to listen. More importantly our loved one, loved it there. We did eat there a couple of times and the food was very good.

Anonymous

Memory Care

Family/friend

August 12, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0

Beautiful Community

The Village at Heritage Park is a very clean, comforting place to have a family member. We chose this community for its location. I would recommend this community to other families. The food was okay and they offered two specials a day. It is a beautiful place.

The Village at Heritage Park

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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