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The Waterford at Thousand Oaks

4243 Thousand Oaks, San Antonio, TX 78217

For pricing & availability:
(866) 374-4058
9.8
Review score
170 reviews
Add review
9.8
Review score
170 reviews
  • 5 star
    76%
  • 4 star
    16%
  • 3 star
    6%
  • 2 star
    1%
  • 1 star
    1%
See all reviews
9.5
Review score
7268 reviews
82 facilities
Best Meals and Dining
Best of Senior Living All Star
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The Waterford at Thousand Oaks
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The Waterford at Thousand Oaks
18 photos5 floor plans
The Waterford at Thousand Oaks in google map

Linda M

Loved one of resident/client

5.0 out of 5 stars

Visiting my Aunt Olivia for her Birthday.

I came to the Waterford to visit my Aunt Olivia for her 90th Birthday. I was invited to sing hyms with some of the ladies and my Aunt. I really enjoyed my time with them. I then walked to my Aunts room for a chat. We had a lot to catch up on. I loved all the Fall decorations in the dining room. The hallways are nice and wide and floors perfectly clean. Everyone was friendly. It was nice to see my Aunt comfortable and happy!

Read all reviews

The Waterford at Thousand Oaks

Stately, cross-gabled roofs and charming lap siding create a warm and welcoming atmosphere at The Waterford at Thousand Oaks — a senior community offering restaurant-quality meals, spacious apartment homes, and exquisite independent living services in Uptown San Antonio. Our thoughtfully designed community features elegant, open-concept common areas, wide entryways, and stable outdoor walking paths, enabling all residents to enjoy the wonderful amenities we have to offer. Browse our library for your favorite novel, spend some time in our chapel, or play with your pup at our on-site dog park. This is their new home, too, after all!

Community Services and Amenities

At The Waterford at Thousand Oaks, we strive to provide you with a low-stress and supportive environment, where you can embrace your independence and pursue new hobbies and interests. Our professional associates provide regular housekeeping and laundry services, giving you more time to focus on the things that truly matter. Delicious and nutritious meals are prepared fresh by our culinary team and then served in our stunning, restaurant-style dining hall every day. With multiple menu options to choose from, we are confident you’ll find something that satisfies your dietary needs as well as your taste buds.

Our community is staffed by professionals...

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Independent Living

The Waterford at Thousand Oaks

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Waterford at Thousand Oaks

9.8 out of 10
Review Score170 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.6
Friendliness
4.7
Care Services
4.7
Staff
4.9
Meals & Dining
4.4
Activities
4.7
Value for Cost
4.5

A Place for Mom has scored The Waterford at Thousand Oaks with 9.8 out of 10 using our proprietary review score based on 23 reviews in the last 2 years. Over all time, The Waterford at Thousand Oaks has 170 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-20 of 170 reviews

Last Updated: 10/11/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Linda M

Independent Living

Family/friend

October 11, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Visiting my Aunt Olivia for her Birthday.

I came to the Waterford to visit my Aunt Olivia for her 90th Birthday. I was invited to sing hyms with some of the ladies and my Aunt. I really enjoyed my time with them. I then walked to my Aunts room for a chat. We had a lot to catch up on. I loved all the Fall decorations in the dining room. The hallways are nice and wide and floors perfectly clean. Everyone was friendly. It was nice to see my Aunt comfortable and happy!

Anonymous

Independent Living

Family/friend

October 9, 2025

4.0 out of 5 stars
Verified Review

A Friendly New Home For Mom

[name removed] was great! Food is usually good, but small portions. Other residents very friendly and Mom made 2 good friends right away. Everyone "Hi" when I'm walking in the hall.

Anonymous

Independent Living

Resident/client

August 25, 2025

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

All things here seem to be going down fast

I moved /in 1 1/2yrs ago, This place was great. It was clean and neat and management was a friendly. Now management stays out of sight and. The halls and patios are not taken care of and are messy. The outside needs repair work. New patio furniture is really needed. Looks in outside plumbing and road work needed. They promise to fix but never happens. Poor communication.

Neta B

Independent Living

Resident/client

August 22, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

My stay here has been a good experience. The staff is helpful and good to us. I love the activities Zumba and bingo.

Bonnie H

Independent Living

Resident/client

August 22, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy some frustration w/ technology

I am happy and pleased with senior and independent living. I had visited friends at Waterford at Thousand Oaks, so at 97when I came, all handled smoothly. All staff are compassionate. I feel comfortable talking to them. transmarine, house keeping. Activities director fantastic provides so much for our enjoyment.

Simone K

Independent Living

Resident/client

August 22, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

My Experience Here Has Always Been One of Pleasure

Every single member on staff has always been sweet and eager to help in every way. It is such a pleasure just knowing them. If I ever have a problem they are eager to resolve it. This is my home. The activities here are so unbelievable. They are fantastic, they are so beautiful and such fun. Each holiday is so special!

Darrell W

Independent Living

Family/friend

August 22, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Warm, Friendly, Memorable Experience

We selected Waterford at Thousand Oaks due to its location, affordability, and included services (meals, activities, shuttle, etc.,) The overall experience was outstanding from the initial tour, evaluation/selection, move in, onboarding with other guests, to the move out. The staff was very friendly, caring,. and accommodating. The property maintenance was very good, and on par with other facilities in the city. The meals and related services were outstanding offering fresh and healthy food choices. What was most significant (and a direct reflection of the local leadership) was the warmth and kindness shared by neighboring residences. Everyone welcomed our parents with open arms and genuinely cared for their well-being. Invitations to join in activities were offered to our parents right away. The planned activities and events are well organized and included a very good variety from week to week. My brother and I highly recommend Waterford at Thousand Oaks. Through firsthand observations, we knew our parents were part of a great community.

Anonymous

Independent Living

Resident/client

August 14, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

This feels like home. I like my little apartment but I am only there in the evening. I like to spend most of my days in the craft room doing puzzles and visiting with people. I'm a little bit fussy when it come to food so I like that I can order fish if I don't like the menu for the day. I love crafts and Bingo and wish there was even more of that. I love the happy hours & when people come to sing. This has been a nice transition from living in my own house. I've been here 4 years.

Janice W

Independent Living

Resident/client

August 14, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

So Happy Food is Great

I love that it is friendly Staff is great Great friends Love the activities Everyone of staff are always here for you

Dianne C

Independent Living

Resident/client

August 13, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

So Happy

Can't say how much I love this place. Staff is great-great-great. Staff is here to meet all needs activities are so much fun always. Residents are friendly and we become family. Housekeeping is so good- clean staff is always to help especially in emergency.

Anonymous

Independent Living

Family/friend

April 23, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Waterford at Thousand Oaks

Very helpful and friendly staff members at The Waterford at Thousand Oaks! Apartment sizes and amenities offered for residents are adequate.

Jo Ann C

Independent Living

Resident/client

April 1, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy place

I have found this to be a very happy place to live. I have met so many great and amazing people. Meals are a pleasure as there is someone to talk to who are as happy as you are to be here. Good food and always ready when you come to the table. Very clean area. Yes it is a happy place

Anonymous

Independent Living

Resident/client

April 1, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Activities
3.0
Staff
5.0
Meals & Dining
2.0

Very Nice place, but meals could be better

Staff is great. Wait staff also great. Meal could be better. Cleanliness all is good. Rent ?

Susan H

Independent Living

Resident/client

March 13, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Very happy here

Staff is wonderful, caring, and helpful. I have made many friends with staff and residence. We are like a big family.

Sandy B

Independent Living

Family/friend

March 6, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

A friendly community

My dad has been in four communities and this one has been his best experience. The residents are very kind and welcoming, the management does a good job, and there are plenty of activities to keep him busy.

Nicole M.

Independent Living

Family/friend

November 22, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Waterford at Thousand Oaks is a great place!

My dad passed away unexpectantly and I needed to relocate my mom from Colorado to Texas in a short amount of time. We were able to do a tour via zoom and send a friend to look at the facility. I was consistently given such respect and treated so friendly by the staff. When I moved my mom there, she was really struggling emotionally. The staff took such genuine interest in her even checking in on her if they didn't see her out and about. I can now move my mom home with me now that we have a space remodeled that will accommodate her needs. I don't know what I would have done without Waterford having the space for her and being so incredibly kind to her. Whether it's the director, administration staff, cleaning staff, kitchen staff or maintenance, they are all willing to help and go above and beyond their regular day to day duties. My anxiety level was lessoned knowing she was in a safe place where people actually cared. I just can't say enough about this place!

Anonymous

Independent Living

Resident/client

November 12, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Home

A very wonderful home for the elderly. Wonderful activity program.

Dorothy W

Independent Living

Resident/client

November 12, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Home

I've been at Waterford going on 6 year and I'm very pleased with staff. Residents become family.

Anonymous

Independent Living

Resident/client

November 12, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Home

No comments

Anonymous

Independent Living

Resident/client

November 12, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Home

Love the place and people 5 stars.

The Waterford at Thousand Oaks

Neighborhoods

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Map of the neighborhood around The Waterford at Thousand Oaks

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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