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The Watermark At Vistawilla

1519 E State Rd 434, Winter Springs, FL 32708

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(866) 374-4058
7.8
Review score
16 reviews
Add review
7.8
Review score
16 reviews
  • 5 star
    56%
  • 4 star
    13%
  • 3 star
    19%
  • 2 star
    6%
  • 1 star
    6%
See all reviews
8.5
Review score
1629 reviews
54 facilities
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The Watermark At Vistawilla
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The Watermark At Vistawilla community exterior
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street view of The Watermark At Vistawilla

Anonymous

Loved one of resident/client

4.0 out of 5 stars

Our families experience

Sometimes we had issues receiving paid for services even after bringing them times their attention (e.g.: assisted showers). Many times when I visited, the bathroom was unkempt. There was one bad apple kept me from a higher score. My loved one chose not to participate in the activities. I would maybe, but I feel the entire industry has some work to do. They seem to be always understaffed. Or the staff is under trained.

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The Watermark At Vistawilla

The Watermark at Vistawilla is an assisted living and memory care community located in the desirable city of Winter Springs, Florida. Approximately half an hour away from Orlando, this prime location enables residents to lead a peaceful lifestyle close to big-city amenities and attractions.

Nearby, residents enjoy waterfront activities at Lake Jesup, golfing at country clubs, dining at restaurants, or shopping at Oviedo Park Crossing. The area also offers quick access to medical facilities. Further away, residents can access Orlando’s incredible attractions — explore gardens, museums, theaters, amusement parks, and much more.

This stunning community features a Mediterranean-style exterior surrounded by gorgeous plants and flowers. Residents love the interior walking paths, shady gazebos, cozy lounges, and spacious dining areas. Plus, convenient services such as concierge, housekeeping, transportation, room service, move-in coordination, and apartment maintenance help residents lead freeing lifestyles.

At their own leisure, residents can use the movie theater, wellness center, salon, gardens, and more. Or, they can join community members for fitness classes, creative activities, social events, outings, book clubs, and lectures.

At The Watermark at Vistawilla, residents benefit from a personal level of care provided by a 24-hour care team. To help ensure proper care, they happily offer services ranging from simple...

Senior living options offered

  • Assisted Living
  • Memory Care

The Watermark At Vistawilla

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Watermark At Vistawilla

7.8 out of 10
Review Score16 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.3
Friendliness
4.3
Care Services
4.1
Staff
4.1
Meals & Dining
4.1
Activities
4.1
Value for Cost
3.8

A Place for Mom has scored The Watermark At Vistawilla with 7.8 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, The Watermark At Vistawilla has 16 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-16 of 16 reviews

Last Updated: 8/25/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 25, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

The Watermark At Vistawilla

The staff were so nice to mom, they would even come to visit her in her room.

Anonymous

Assisted Living

Family/friend

July 7, 2025

3.0 out of 5 stars
Verified Review

Review for The Watermark At Vistawilla

Many staff have left, costs of being a resident there are outrageous. Rent goes up by obnoxious amounts yearly. However staff are nice and caring.

susan f

Assisted Living

February 19, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Staff
5.0

Lovely Facility

Our group entertains the residents periodically. We have observed how kind and considerate the staff is to the residents. In addition, they go the extra mile for entertainers to assure we have help with any requests, so we, in turn, can provide an experience that is fun and interactive for the residents. Thank you Watermark at Vistawilla!

Anonymous

Assisted Living

Family/friend

October 25, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
3.0
Value for Cost
2.0
Care Services
3.0
Staff
3.0
Meals & Dining
3.0

Our families experience

Sometimes we had issues receiving paid for services even after bringing them times their attention (e.g.: assisted showers). Many times when I visited, the bathroom was unkempt. There was one bad apple kept me from a higher score. My loved one chose not to participate in the activities. I would maybe, but I feel the entire industry has some work to do. They seem to be always understaffed. Or the staff is under trained.

Val J

Assisted Living

Resident/client

July 24, 2024

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
2.0

Run as far as you can from this place

Sooo everything is NOT included. They nickel and dime you to death at the signing. Extra services are expensive and most of what they say will happen for your loved one— doesn’t. The nurse lies and covers up for her aides. My father lay on the floor for six hours after falling from bed with 5 broken ribs before he was discovered. Then they said he was checked on throughout the night. Lies! There are lots of other places to choose from. Go find somewhere else!

Joyce

Assisted Living

Family/friend

April 26, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Come home to Vista Willa, where your family becomes their family.

It was 100% a 5 in all categories. As an example, a menu is given to the residents for all meals. The food is very good. As the staff gets to know each resident's likes and dislikes, they automatically will ask if they want certain things. They have meetings to see if the residents would like something in the menu they haven't been getting, and then actually serve it. My brother-in-law had some mental disabilities and they were great with him. Truly the first time in his life, he'd ever had friends. Unfortunately he was there only 6 months. He passed away 6 months to the day that he moved in. I have nothing but good to say about the place. He was so happy there.

Steve R

Assisted Living

Family/friend

March 3, 2024

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
2.0
Meals & Dining
4.0

Poor administrative services

For weeks the Finance Dept. has refused to return my calls. I just want to know about the "extra" charges they applied beyond the base cost. After one month, I still haven't heard back from them. As the one footing the $[removed]/year rate, I would think they would be more responsive. With several good facilities in the Orlando area, I am beginning to regret choosing Watermark at Vistawilla. Be sure to take this into account when you choose facilities.

O

Memory Care

Family/friend

September 19, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Beautiful Place to live

Beautiful place! The whole place feels like home! It was so refreshing to see the staff and the residents interacting like family. My family and I are extremely grateful to have found such a wonderful place. Thank you for all you do.

Joyce

Assisted Living

Family/friend

June 20, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring people who treat your loved ones like family.

First thing I noticed on the day I toured, was all staff seemed to know the names of every resident they came in contact with. They work to have an idea of the resident's personality and meet them where they are. My brother-in-law has organic brain syndrome and can be a bit much at times. They are so wonderful with him. They really take the time to get to know who he is and treat him with compassion, and dignity. This is truly the first time in his life he has felt part of anything, especially a community of people. They have monthly family dinner nights with live music. They do an amazing job with that. The food is very good. My brother-in-law gained 10 lbs in 3 weeks. Mostly because it's the first time in his life everything he eats isn't controlled by someone else. The facility is very clean. I know what I'm talking about because before looking for a place for my brother-in-law or even knowing I'd even need to, I was a nurse and have been in most ALF's and nursing homes in Orange, Osceola, and Seminole counties. They are excellent at keeping you informed. An example is, today I received an email stating they have 3 residents with confirmed Covid. The residents are quarantined in their rooms, and the facility has canceled family night this week. They also have PT on site, so if a resident needs PT, they don't need to go anywhere. I truly have nothing negative to say.

Dr. Debra Wood

Assisted Living

Resident/client

April 5, 2023

2.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
3.0
Meals & Dining
1.0

Combative HR

I lived at Watermark twice. The director of nursing called my pain management doctor and canceled my doctor's appointment without discussing her intentions, or reasoning. The result of her actions would have left me without medication with a detached leg from my pelvis. IT WAS Debilitating pain I lived with hour after hour and without my medication the pain brought me to my knees. I called Ombudsman and was quickly told this action was against the law. Ombudsman called Watermark and my appointment with pain management was reinstated. My pain management was very irritated at the time and made it clear to me this action was without concern for me. Then HR and the director of nursing came to my room and blasted me without a care about my feelings, or concerns or solutions for my resolution to the pain. I was ridiculed for at least 30 minutes. They did not have another doctor for me to see and it was clear they just wanted to control me. I have moved out of Watermark.

Anonymous

Assisted Living

Family/friend

October 24, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place for Mom

We picked this community because of the location. What really like about the community is that, they have great staff, it's clean and well managed. My advice to other families, looking into this community is just do your due diligence.

anonymous

Assisted Living

Family/friend

September 2, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Staff
4.0

The Watermark At Vistawilla review

This community could work to improve their communication with the families

Don C

Assisted Living

Family/friend

June 30, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend. Great staff & facility.

Marla W

Assisted Living

Family/friend

June 21, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place for loved ones

We really love it here and my mom is happy which is all that matter. They started family nights and we went to the first one last month so that was really nice. The executive director was there waiting on tables and they had entertainment come in so it was really fun for us. They do these monthly and have just recently started them back up since covid. I would definitely recommend The Watermark at Vistawilla to others.

Sherry S

Assisted Living

Family/friend

June 3, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

They Are Great!

The staff at watermark are GREAT! They are easy to work with and are very caring with your love one and easy to talk too. They not only are taking care of our mom they also took care of my grandmother. We are grateful and happy to have chosen Watermark at Vistawilla.

Don C

Assisted Living

Family/friend

June 3, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly & Professional

Very friendly and professional staff. Good activities and very interested in the residents well being. [Name removed] and [name removed] are GREAT! we made the right choose in moving mom into Watermark

The Watermark At Vistawilla

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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