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Truewood by Merrill, Boise

2600 N Milwaukee Ave, Boise, ID 83704

For pricing & availability:
(866) 374-4058
9.1
Review score
121 reviews
Add review
9.1
Review score
121 reviews
  • 5 star
    62%
  • 4 star
    24%
  • 3 star
    9%
  • 2 star
    2%
  • 1 star
    3%
See all reviews
8.9
Review score
3056 reviews
66 facilities
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Truewood by Merrill, Boise
SaveShare
Truewood by Merrill, Boise
16 photos6 floor plans
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street view of Truewood by Merrill, Boise

JAF

Resident/client

5.0 out of 5 stars

Good Experience

Everything has been good so far. It is great for us, but it may not be for everyone. We are still very independent. So I'm not sure how it is. If you have to have more care.

Read all reviews

Truewood by Merrill, Boise

Choice, independence, and new friends await you at Truewood by Merrill, Boise. The lovely two-story building has lush courtyards, a dedicated staff, and many planned activities on-site. The community’s friendly licensed nurses and caregiving teams help ensure each resident gets the highest quality of personal care. Truewood by Merrill, Boise offers independent living, assisted living, and memory care.

The lovely community is situated amidst residential neighborhoods, offering a peaceful setting. Nearby, you can visit local churches, parks, shops, and restaurants. The Morley Nelson Community Center is conveniently close, so residents can easily keep up with community activities. The area also offers numerous medical offices to help you stay on top of your health. Experience a freeing lifestyle in Boise, today!

Community Services and Amenities

Independent living at Truewood by Merrill, Boise is ideal for seniors who would like to focus on their interests and hobbies. Independent living residents can spend their time utilizing the community’s amenities and activities while team members take care of daily chores such as housekeeping, home maintenance, and cooking.

Assisted living residents can enjoy the same services along with personalized services. The 24-hour care team is happy to provide assistance with activities of daily living, medication assistance,...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Truewood by Merrill, Boise

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Truewood by Merrill, Boise

9.1 out of 10
Review Score121 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.5
Friendliness
4.6
Care Services
4.4
Staff
4.3
Meals & Dining
4.1
Activities
4.3
Value for Cost
4.3

A Place for Mom has scored Truewood by Merrill, Boise with 9.1 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Truewood by Merrill, Boise has 121 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 121 reviews

Last Updated: 10/8/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

JAF

Assisted Living

Resident/client

October 8, 2025

5.0 out of 5 stars
Verified Review

Good Experience

Everything has been good so far. It is great for us, but it may not be for everyone. We are still very independent. So I'm not sure how it is. If you have to have more care.

Anna

Assisted Living

Family/friend

September 17, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

We had a scary time when mom was alone and finding true wood brought peace of mind.

The whole setup is very nice. The people are friendly and helpful. The food is good. The atmosphere is nice. Lots of fun outings. Lots of help and understanding. Good communication.

Anonymous

Independent Living

Resident/client

August 20, 2025

1.0 out of 5 stars
Verified Review

Review for Truewood by Merrill, Boise

I rate it a zero. Memory care unit does not have enough caregivers. My husband is in a Brightstar Care Home group home now and is receiving wonderful care. He had many falls at Truewood. I saw many issues there with the patients. Also most of the people are not friendly. Food was terrible. I definitely do not recommend.

Anonymous

Assisted Living

Family/friend

August 19, 2025

5.0 out of 5 stars
Verified Review

Review for Truewood by Merrill, Boise

The staff were fabulous. The food is not great, but I highly recommend. My brother really did not participate in the group activities, so I don't have any feedback on that. His room was nice...studio but with a separate sleeping area. Kitchen was a bit small for his needs...decided to add a table for his back prep. Again... cannot say enough about the staff - they are fabulous.

Anonymous

Memory Care

Family/friend

August 14, 2025

5.0 out of 5 stars
Verified Review

Truewood by Merrill

I move my dad into Truewood a couple of weeks ago. I have had an excellent experience with them so far! Staff is very friendly, activities director [name removed] is wonderful and engaged. Nice outdoor patio and very clean.

Karen Dreher

Memory Care

Family/friend

July 18, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Truewood by Merrill

The hands on staff are very attentive and loving towards my mom. The maintenance staff could use some common sense. [name removed], the general manager is an absolute gem. She has a way of making you feel supported in your decision to move a loved one into the facility and that she has your back anytime, day or night.

Anonymous

Assisted Living

Family/friend

July 11, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Truewood by Merrill, Boise

5 for all. I would highly recommend Truewood by Merrill, Boise to other families based on the experience so far.

Anonymous

Assisted Living

Family/friend

July 11, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

Truewood by Merrill, Boise

Felt the staff was awesome. Yes, we would recommend this community to other families with the caveat of the food was questionable and portions seemed limited.

Cynthia N

Memory Care

Family/friend

June 30, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Home is where the heart is

5 for each, they were the best we could have hoped for! When we were there to tour, we actually had time in the lobby with another resident's daughter and she rightly raved about this new home we were considering. They are truly attentive to each individual in their care. They draw each person out of their selves and engage them in activities to their own level of comfort, they are able to engage even the quiet. They are respectful to the residents and use language that causes no shame or embarrassment for situations that arise. They engage their hearts, the residents are loved.

Anonymous

Assisted Living

Family/friend

June 23, 2025

5.0 out of 5 stars
Verified Review

Lovely facility

Loved them! Wonderful staff and facility. I would recommend Truewood by Merrill, Boise to other families looking.

Anonymous

Assisted Living

Family/friend

April 25, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Truwood is a place to trust for the care of your loved one.

The responsibility for the care of your loved one belongs to you not the facility. It is your responsibility to follow through and see that proper care is being given, and if not, remind the staff of what needs to be done. Overall, I have to say that Truwood staff and bluebird hospice did the best they could with what they had to work with I am grateful for the care that they did provide, and I'm grateful for the corrections that were made when they were brought to their attention. Made a difficult time easier.

Anonymous

Assisted Living

Family/friend

April 14, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place

I would tell others looking to just talk to staff, nurses, ask questions regarding the care of your loved one. How they handle emergencies , communication to the family, etc.

Anonymous

Assisted Living

Family/friend

April 9, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
3.0
Meals & Dining
4.0

Review for Truewood by Merrill, Boise

My Dad went into TruWood as part of the assisted living family. The staff was very caring and it was well managed. He had to be moved to memory care. The staff was amazing. They kept them engaged and busy most of the time. We would choose TruWood again .

Anonymous

Assisted Living

Family/friend

April 4, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Review for Truewood by Merrill, Boise

They only provide transportation for medical appointments on Tuesday and Wednesday but must be within 5 miles of their location.

Donald F

Assisted Living

Family/friend

April 1, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Truewood by Merrill in Boise

Truewood by Merrill in Boise is a clean, friendly, and affordable assisted living community. The staff is caring, friendly and attentive to the residents and their families needs. The facilities and rooms are comfortable and well maintained creating a very comfortable living environment. There are lots of activities and community gathering areas to keep residents active and engaged and the staff is very good at encouraging residents to get involved in provided activities. My Mom has only been there a short time and she really enjoys the place and the people.

Karen C

Memory Care

Family/friend

March 6, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
2.0
Care Services
4.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

Staff is great

I can tell you the staff in the garden house are all caring and watchful over mom. Food is good. My biggest concern is cost vs actual care and services. They are up $[removed] since mom came on a year ago.

Anonymous

Assisted Living

Family/friend

February 28, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Great place! Just what we were looking for

Clean and bright. Beautiful trees and gardens. Friendly and attentive staff.

Janet R

Assisted Living

Family/friend

February 26, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

wonderful staff

The staff all make you and your loved one feel so special. They truly love what they do! The rooms are a good size and they keep them very busy with activities.

Valarie

Assisted Living

Family/friend

December 4, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

A great choice for us...fabulous staff!

Staff is fabulous. Food not so much. No interaction with admin after intake. Food options are very limited, portions also limited...he supplements with snacks is in his room. (He's not generally a big eater either.) His big complaint is the timing of meals, especially dinner.

Barbara S

Assisted Living

Family/friend

October 17, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Exactly what we were looking for.

I have been so happy and impressed with everything about Merrill. The people working there (from administrative staff to maintenance, dining room workers, etc) are all so caring, knowledgeable and friendly. They made my mom feel welcomed immediately. This was a difficult move for mom, but they have helped so much with the transition. They make each resident feel valued and important. The facility is safe, clean, bright and pleasant. I get text messages from mom continually telling me what’s she is eating for dinner and how good the food is. I no longer worry about mom trying to live alone. The move to Merrill has been so good not only for mom but also for the rest of the family knowing mom is being so well cared for. I highly recommend Merrill.

Truewood by Merrill, Boise

Neighborhoods

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Map of the neighborhood around Truewood by Merrill, Boise

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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