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Truewood by Merrill, Charlotte Center

18400 Cochran Boulevard, Port Charlotte, FL 33948

For pricing & availability:
(866) 374-4058
9.0
Review score
118 reviews
Add review
9.0
Review score
118 reviews
  • 5 star
    51%
  • 4 star
    25%
  • 3 star
    14%
  • 2 star
    2%
  • 1 star
    8%
See all reviews
8.9
Review score
3056 reviews
66 facilities
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Truewood by Merrill, Charlotte Center
SaveShare
Truewood by Merrill, Charlotte Center
12 photos7 floor plans
Truewood by Merrill, Charlotte Center in google map

Ladena

Spouse or partner of resident/client

5.0 out of 5 stars

My experience with Memory Garden

A 4 on admin because changes resulted in lapses on communication. I realize that changes in staff are not uncommon. Most certainly one of their top challenges. Overall, I was pleased with the experience.

Read all reviews

Truewood by Merrill, Charlotte Center

Truewood by Merrill, Charlotte Center features a traditional design with large windows that offer ample amounts of natural light. The property also features a courtyard lined with greenery, beautiful walking paths, and sitting areas, enabling residents to enjoy some fresh air. The community prides itself on its exceptional care services and programming. Residents can choose from independent living, assisted living, and memory care options, to help accommodate their unique lifestyles.

Although the community offers endless entertainment, residents also have several options to explore nearby. Visit the town center to shop department stores, try local eating establishments, attend seasonal events at Charlotte County Fairgrounds, or enjoy waterfront activities at Port Charlotte Beach Park. With so many on-site and off-site activities, Truewood by Merrill, Charlotte Center makes your decision to move easy.

Community Services and Amenities

The independent living option at Truewood by Merrill, Charlotte Center is a perfect match for seniors looking to live independently within a social setting. Independent living residents can rest assured that help is available when needed and that household chores are taken care of. The community is happy to provide housekeeping, home maintenance, and a wellness program.

For residents who need a lending hand, the assisted living option...

Senior living options offered

  • Assisted Living
  • Memory Care

Truewood by Merrill, Charlotte Center

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Truewood by Merrill, Charlotte Center

9 out of 10
Review Score118 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.2
Friendliness
4.4
Care Services
4.0
Staff
4.7
Meals & Dining
4.0
Activities
4.0
Value for Cost
4.0

A Place for Mom has scored Truewood by Merrill, Charlotte Center with 9 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Truewood by Merrill, Charlotte Center has 118 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 118 reviews

Last Updated: 9/24/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Ladena

Memory Care

Family/friend

September 24, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

My experience with Memory Garden

A 4 on admin because changes resulted in lapses on communication. I realize that changes in staff are not uncommon. Most certainly one of their top challenges. Overall, I was pleased with the experience.

Anonymous

Assisted Living

Family/friend

September 22, 2025

4.0 out of 5 stars
Verified Review

Overall a nice community

Everyone that works there are very kind, and care about my Mom. Her studio apt is just big enough for her and they clean it weekly. Meals are good but Mom feels like she at times may get a little less than others, but she thinks maybe it's because they see she doesn't always finish her meals. I told her to ask for more if she wants it. She enjoys the activities and sometimes there is a bus that takes them to Walmart.

Anonymous

Memory Care

Family/friend

September 4, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

We would recommend this place for Memory Care patients.

The nursing staff keeps in contact with you, especially when you are on vacation away from the facility. The CNA's server breakfast, snack, lunch, snack, dinner. There is usually something to eat and drink. My Mom missed lunch because she went to the Emergency room, due to a fall. The staff was able to get the chef to make a grilled cheese sandwich for my Mom! She really enjoyed it

Anonymous

Assisted Living

Family/friend

August 7, 2025

4.0 out of 5 stars
Verified Review

Memories and care with dignity

Friendly staff in memory care unit. Attentive to residents. There has been turnover with the director's (3 in less than a year). The facility is well maintained, freshly painted and new art on walls. Housekeeping does a good job with cleaning and laundry. Staff to resident ratio could be higher. Due to the nature of the memory care, precautions with locked doors is good. Meals are well proportioned and of good quality. Nurse Practioner, podiatrist visit facility and home health with PT and OT visits seem regular based on residents needs. Medication is kept in locked and stored area with authorized personnel delivering on a timed schedule. I so feel some additional things could make the facility better for elderly residents: Grab bars near toilets; shower seats with handles; call buttons or monitoring in rooms. My mother fell and was in bathroom with broken arm and severe bruising of her face without personnel knowledge for a period of hours. Perhaps more frequent rounds checking rooms 24/7, monitoring devices, etc. Patients with moderate to severe dementia/Alzheimer do not remember what or when something happened, so the extra precautions may help. It would also be nice if there was an online portal to check on residents and to get email updates from staff.

Marilyn.

Assisted Living

Family/friend

August 7, 2025

5.0 out of 5 stars
Verified Review

Comfortable and caring community

The aides are educated and caring. I don't have to employ anyone privately. There are always 2 nurses in the building and other medical related people come in here when needed. Two maintenance people are always here too in addition to the cleaners. Someone drives patients to appointments when necessary. The cna's like working here and praise the facility in comparison to other places they have worked. The staff gave residents presidents at Xmas and Valentines Day. Mom plays Bingo everyday and goes to whatever activity or event is scheduled: Yesterday root beer floats and trivia. The day before an international children's choir made up of orphans from Liberia and Peru. Free wine is available at 3 Tuesdays and Thursdays. Most of the residents are very friendly. Dogs and cats are allowed. We've not had any surprise price changes or charges. Mom has a Hoyer so no one has to lift her by hand. It's clean and attractive here and the food is fine.

Anonymous

Assisted Living

Family/friend

July 21, 2025

1.0 out of 5 stars
Verified Review

Scammed

They were terrible They stole my dad's news shoes. Took his cash and then charged me seven extra thousand dollars and he was there for 3 days.

Anonymous

Assisted Living

Family/friend

July 3, 2025

4.0 out of 5 stars
Verified Review

Review for Truewood by Merrill, Charlotte Center

Caring staff. Clean. Nutritious meals. Would benefit from more activities

Anonymous

Assisted Living

Family/friend

June 16, 2025

5.0 out of 5 stars
Verified Review

Feels like home

Very helpful welcoming staff. [name removed] was a great liaison for my sister for meds that were as needed. The staff that gave showers went over and beyond to make her feel as though she could still look nice. Overall great experience.

Lynette P

Assisted Living

Resident/client

June 13, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

A good place transitioning to an even better place

We are still dealing here with the damage from two hurricanes in two weeks last fall. A second Rruewood property locally has been sold and some employees and a few residents are moving to this one. These events have understandably caused a bit of chaos; however, the staff are very kind and caring and committed to making sure the residents are very well cared for. The building is being spruced up and the landscaping (damaged by the hurricanes) is scheduled for attention. I feel like I have come in at a time of progress and improvement, which makes me feel secure and happy to have made this move.

Anonymous

Assisted Living

Family/friend

May 22, 2025

3.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Staff
4.0
Meals & Dining
3.0

Buyer Beware

My biggest issue is not having levels of care understood. I checked with [name removed] about the crushing of meds and a pureed diet. But about a week after my Mom was there the cost went up [amount removed] and meds and diet were the reason. Levels of care need to be explained and plainly defined.

Sherri S

Assisted Living

Family/friend

April 28, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Parents are happy

My parents are very happy there. It is quaint and cozy. Seems more personal than the larger type of places. We have found the staff to be very friendly. They keep a very good "eye" on the residents. The facility has gone through a recent decorative remodel and is updated. Each floor consists of two "neighborhoods" making it more comfortable. Each neighborhood has a dining room. My parents, as a couple have their own dining table allowing them to keep a few things on that table permanently (like peanut butter, sugar free syrup, Splenda). There are plenty of social activities daily for those who wish to participate.

Teri Plough

Assisted Living

Family/friend

April 12, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Home for Mom

We found that Truewood had that down home ,comfortable feeling with the neighborhood approach to transitioning into an ALF. Mom felt overwhelmed at first, at the prospect of moving into an assisted living facility but with Truewood and the staff they were very welcoming and it made her feel loved and cared for.

Anonymous

Memory Care

Family/friend

March 24, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Would recommend to others

The staff is always pleasant and consistent. I think the only thing I don't care for is you walk into the TV room where a lot of residents are sleeping/resting. I like the live music. Room sizes are good. Some have 2 residents to a room. Which, I personally would not want. No dividers. No privacy.

Anonymous

Assisted Living

Family/friend

March 11, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Truewood by Merrill, Charlotte Center

What we like the most about Truewood by Merrill is number one, the staff. We would absolutely recommend this community to other families based on the experience we have had so far.

Ladena R

Memory Care

Resident/client

December 6, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Caring staff keep my loved one safe.

When I could no longer keep my husband safe at home, I contacted a Place for Mom. They arranged some tours for me and I decided on the Memory Care Unit at Truewood Charlotte Center. The administration is knowledgeable about dementia and is empathetic and easy to talk to. The caregivers are friendly and caring towards the residents. No one is perfect, but they are patient with the residents and have helped my husband adjust to a difficult situation. And they help me every time I visit.

Anonymous

Assisted Living

Family/friend

December 2, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
2.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

Communication issues

The office staff is very helpful but if you try to talk with a nurse or someone medical they will not call you back. I have many unanswered questions regarding my mother's medications and overall well being. She was recently sent to the hospital for a fall and diagnosed with dehydration. Why did they let this happen? I guess you get what you pay for as I'm told this is a cheaper place.

Anonymous

Assisted Living

Family/friend

November 14, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Truewood by Merrill, Charlotte Center review

Friendliness of staff is something we like the most about this community and based on the experience we would recommend them to other families.

Lisa

Assisted Living

Family/friend

November 8, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Truewood by Merrill, Charlotte Center

She wasn't there long and kept herself pretty isolated but we found the community to be clean friendly and welcoming. We picked them because of the location.

MLC

Assisted Living

Family/friend

October 14, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Truewood by Merrill, Charlotte Center

The facility has been recently renovated and is fresh and bright. There is a good resident to staff ratio and the food quantity and quality are good. The price for service is fair. The communication from staff could be better.

Gail

Assisted Living

Toured community

October 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Great changes!

I recently toured Truewood Charlotte Center. It was very, very clean and a lot of remodeling going on. I met, the manager, the nurses, both of them. I love the pods, they call them neighborhoods, concept with the dining. My mom can’t walk too far and the neighborhoods fit her perfect. It looks great.

Truewood by Merrill, Charlotte Center

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Truewood by Merrill, Charlotte Center

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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