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Truewood by Merrill, Georgetown

4907 Williams Dr, Georgetown, TX 78633

For pricing & availability:
(866) 374-4058
9.6
Review score
66 reviews
Add review
9.6
Review score
66 reviews
  • 5 star
    53%
  • 4 star
    36%
  • 3 star
    8%
  • 2 star
    3%
  • 1 star
    0%
See all reviews
8.9
Review score
3056 reviews
66 facilities
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Truewood by Merrill, Georgetown
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Truewood by Merrill, Georgetown community exterior
15 photos4 floor plans
Truewood by Merrill, Georgetown in google map
street view of Truewood by Merrill, Georgetown

Anonymous

Child of resident/client

4.0 out of 5 stars

Overall a Fairly Good Experience

Positively, my mother is happy she has not seen any bugs in her apartment and no flies in the dining room. Also she is happy with her caregivers who are friendly, attentive and responsive if anything is needed. Also, the many activities available for residents has been a good experience. Negatively, the dining experience is a bit underwhelming and does not meet her standards. Let's just say the meals aren't the highlight of the day.

Read all reviews

Truewood by Merrill, Georgetown

Experience the wonders of a fun, relaxing retirement at Truewood by Merrill, Georgetown. This Southern Colonial-style community offers a comforting environment that residents are proud to call home. The winsome exterior allures residents in, while the gracious interior makes them never want to leave. Truewood is committed to providing the ideal retirement experience through its thoughtful amenities and services.

The charming community is located in north Georgetown. Its location enables residents to enjoy the city’s attractions as it’s close to the local lake and several walking trails. Down the street, residents can enjoy meals at the local cafe or easily access health care at the small medical campus. At Truewood, you can choose from independent living, assisted living, and memory care to help accommodate you as your needs change.

Community Services and Amenities

This community believes in building strong connections between residents, their families, and staff, so the staff does their best to foster a friendly environment. By offering 24-hour staffing, on-site registered nurses, licensed practical nurses, and full-time concierge services, the community aims to ensure that each resident’s needs are met. The supportive team also takes care of daily tasks by offering regular housekeeping and maintenance services. For residents requiring additional...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Truewood by Merrill, Georgetown

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Truewood by Merrill, Georgetown

9.6 out of 10
Review Score66 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.6
Friendliness
4.7
Care Services
4.4
Staff
4.8
Meals & Dining
4.3
Activities
4.3
Value for Cost
4.2

A Place for Mom has scored Truewood by Merrill, Georgetown with 9.6 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Truewood by Merrill, Georgetown has 66 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 66 reviews

Last Updated: 8/26/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 26, 2025

4.0 out of 5 stars
Verified Review

Overall a Fairly Good Experience

Positively, my mother is happy she has not seen any bugs in her apartment and no flies in the dining room. Also she is happy with her caregivers who are friendly, attentive and responsive if anything is needed. Also, the many activities available for residents has been a good experience. Negatively, the dining experience is a bit underwhelming and does not meet her standards. Let's just say the meals aren't the highlight of the day.

Anonymous

Assisted Living

Family/friend

March 10, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Truewood by Merrill, Georgetown

Staff is very friendly, gets to know you and your family quickly, and makes you instantly feel welcome and comfortable. Food is great. They have an excellent chef. My mom is a picky eater, and every day she's excited to go eat the gourmet food. Exercise and activities are always scheduled and they encourage and include everyone. They listen to you and react quickly. We were having a minor problem with the cooling in the room and asked if maintenance could come by and check it out. Within 1 hour, maintenance was there and completely replaced the entire air conditioning unit (which was well above our expectations and what was likely actually required). But it clearly showed they listen and care. The place is well maintained and kept up. We were very impressed with the cleanliness.

Anonymous

Assisted Living

Family/friend

February 27, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Truewood by Merrill, Georgetownreview

Everyone that works there is very polite and helpful. [name removed]the med director is fabulous. I wish they had one level of care in memory care. It has gotten quite expensive for the services provided. There are very few activities for those that can still engage!

Anonymous

Assisted Living

Family/friend

January 30, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Should be on your short list

Direct employees with low turnover. Highly recommend Truewood by Merrill Georgetown.

Lilly M

Assisted Living

Toured community

December 29, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Lovely facility

Truewood is a wonderful community that feels like home. The staff are all very friendly and the food is great. This facility seems secure and caring of their residents, and I would feel safe leaving my relative in their care.

Anonymous

Assisted Living

Family/friend

October 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Truewood by Merrill review

It's been a year since grandmother passed. We were happy with her care at Truewood and would recommend to others.

Paul

Assisted Living

Family/friend

September 9, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Just what we needed to transition to a higher level of care and structure.

I think one stop shopping in the community and the activities were all great. The staff is solid. Having the nurse [name removed], there was probably the single biggest key to our success.

Elaine C

Assisted Living

Family/friend

July 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A really great place for your loved one.

I'd say it would be a 5 all around. I've been very pleased. Right now if I had to choose for myself that is where I would want to go. Staff is very friendly, Professional, Knowledgeable, An eager to help in any way they are asked. It's more like a large family than a nursing care facility. It's just a great bunch of people doing their job very well.

Todd K

Assisted Living

Family/friend

July 10, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

New home for mother-in-law.

After touring several facilities, we felt that Truewood was the best place for my mother-in-law. Especially after the attention the staff gave us when we were in a bind to find a place while my mother-in-law was in the hospital and couldn't return home without around the clock care. We have not been disappointed. Truewood has taken very good care of my mother-in-law. Other than a couple of minor communication issues, we are very happy we chose Truewood. She is in much better health since moving in. The staff is great!

Anonymous

Assisted Living

Family/friend

June 26, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Truewood by Merrill, Georgetown

We have been extremely happy with just about everything. The staff has always been wonderful. It's extremely clean and a beautiful place. We have recommended it to many people for their loved ones. The only negative thing has been the doctor that works with them. My MIL got a UTI and after 2 rounds of antibiotics, she didn't get any better. I had to suggest to them that the antibiotics they prescribed was not the type of drug to treat UTIs! They changed her meds to the one I suggested, and she finally got well. That doctor should have known better.

Melissa

Assisted Living

Family/friend

June 3, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Confidence in care

Everything has been great and wouldn't even consider somewhere else. We like the size of the place and the look of the place. Staff is responsive to questions. Special luncheons for families are wonderful. People are in good mood. Caregivers try to accommodate needed care. Staff doesn't walk around stressed out. Mom doesn't participate in activities but the ones offered are good and the activities director shows she cares about her job.

Susan

Assisted Living

Family/friend

April 10, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Definitely recommended

Our family would definitely recommend Truewood by Merrill Georgetown-because it is a smaller facility and it has a family feel. The common areas are bright and inviting and the dining hall has the feel of a nicer restaurant. The staff treats each resident with dignity and every day there are a variety of activities to participate in. My Dad has had several medical emergencies and the staff was in constant communication with us and extremely helpful.

Anonymous

Assisted Living

Family/friend

April 8, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Definitely recommended

The staff at Truwood is amazing. Some of the caregivers mother absolutely loves! As with any place, some are good, but just not as good as others! There is not a lot of activities at Truwood. I believe it's due to the size of the facility! However, there were even fewer activities on the memory care side. Moving into Truwood was a very easy process. They initially sent out a nurse to evaluate Mom. I was impressed with that. And they recommended that she go into the assisted-living side. I was very pleased because the cost was much cheaper. She was only on the AL side, one month before they recommended moving her to memory care. The cost jumped dramatically and of course I really had no other options because it would be more traumatic to move to a different location. Some of the other facilities, I looked at had one set cost (all inclusive price) for memory care, they do not at Truwood. I would definitely recommend Truwood. The staff is wonderful, but be aware of the cost of everything.

GI

Assisted Living

Family/friend

March 20, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Review for Truewood by Merrill, Georgetown

The staff is phenomenal. Especially the med techs who see my parents the most. They are friendly, attentive, and loving.

Nancy M

Assisted Living

Resident/client

November 20, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
2.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

I am very happy here at Truewood. The caregivers & staff are great. If I have to be anywhere, this is the place I would want to be.

Anonymous

Assisted Living

Resident/client

November 17, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Everyone is very friendly and congenial.

Anonymous

Assisted Living

Family/friend

September 20, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
5.0

Great People

My loved one was previously a resident at Truewood by Merrill Georgetown and overall the experience at this facility was great. The staff and communication with the family were both great. I have no idea about the food, so I cannot rate that. The cleanliness and friendliness were great. The care services were good. I would recommend Truewood by Merrill Georgetown to family and friends.

Anonymous

Assisted Living

Family/friend

June 15, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Overall satisfied, but some things need improvement.

I chose this facility because it had good ratings, the staff was friendly, there was a room available near the dining room, and there seemed to be many activities. My mother is not as involved as I thought she would be. Another thing that influenced my choice of True wood is that is that they were running a special of a nominal community fee. We had tried two other facilities in the previous 6-8 months and had had to pay two community fees. I have to stay on top of them to do everything for my mother that they are supposed to do. Several times they have failed to do her laundry on the assigned day. When I discover the pile of laundry and point it out, a staff member does it right away. Staff is supposed to make sure she is wearing her hearing aids every morning. That doesn't always happen. Senior leadership does always immediately address my concerns when I speak to them. I think the meal quality could be better.

MD

Assisted Living

Family/friend

February 9, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Good Decision

Truewood is a Smaller facility, so can feel like a home. Any questions I have get prompt attention by the staff. Staff has a good attitude. Mom gets treated well. Staff shows concern when something is not right with her.

Kat Carter

Assisted Living

Family/friend

January 19, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Truewood by Merrill, Georgetown review

5 on ALL! We love this place and so does my mother-in-law! Every time we stop in, they have activities going on, and all of the residents are happy. The staff is very friendly.

Truewood by Merrill, Georgetown

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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