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Truewood by Merrill, Scottsdale

9185 E Desert Cove Ave, Scottsdale, AZ 85260

For pricing & availability:
(866) 374-4058
9.5
Review score
28 reviews
Add review
9.5
Review score
28 reviews
  • 5 star
    53%
  • 4 star
    29%
  • 3 star
    14%
  • 2 star
    4%
  • 1 star
    0%
See all reviews
8.9
Review score
3056 reviews
66 facilities
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Truewood by Merrill, Scottsdale
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Truewood by Merrill, Scottsdale indoor common area
9 photos5 floor plans
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street view of Truewood by Merrill, Scottsdale

Anonymous

Resident/client

5.0 out of 5 stars

Great place to live

This has been a great place since I moved in a for years back. The new owners are making great changes. The food is excellent and the staff is friendly.

Read all reviews

Truewood by Merrill, Scottsdale

Truewood by Merrill, Scottsdale is an elegantly designed, Spanish-style community featuring naturally well-lit, furnished spaces and a gorgeous courtyard. With amazing amenities and thoughtful services, residents are free to lead the active, fulfilling lives they desire. You get the freedom to plan your days however you’d like. The community offers independent living, assisted living, and memory care options to help meet your individual care needs.

Situated in the heart of Scottsdale, the community offers plenty of activities nearby for residents. Shop local and big-box grocery stores, stroll retail stores, hit the putting greens at Gainey Ranch Golf Club, stroll the waterfront trails in the area’s parks, or spend the day at the beautiful Desert Botanical Garden. The area also offers easy access to several churches and an expansive medical campus. Come lead a worry-free lifestyle in Scottsdale, today.

Truewood by Merrill, Scottsdale Details

For residents looking to retain maximum independence, the independent living option enables you to do so. Spend your time building friendships and maintaining hobbies while team members take care of housekeeping, home maintenance, and cooking. The community also offers 24-hour staffing and a wellness program to help ensure each resident is well taken care of.

The assisted living...

Senior living options offered

  • Assisted Living
  • Memory Care

Truewood by Merrill, Scottsdale

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Truewood by Merrill, Scottsdale

9.5 out of 10
Review Score28 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.5
Friendliness
4.9
Care Services
4.3
Staff
4.5
Meals & Dining
4.3
Activities
4.5
Value for Cost
4.6

A Place for Mom has scored Truewood by Merrill, Scottsdale with 9.5 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Truewood by Merrill, Scottsdale has 28 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 28 reviews

Last Updated: 6/13/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Resident/client

June 13, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Great place to live

This has been a great place since I moved in a for years back. The new owners are making great changes. The food is excellent and the staff is friendly.

Anonymous

Assisted Living

Resident/client

June 13, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

My review

Moving here was an adjustment. It was hard at first, but I made new friends. I love the activities and the food. These are a lot of changes happening here. I am excited to see there all completed!

Anonymous

Assisted Living

Resident/client

June 13, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Garden Care

Moving here was the best thing for me. I don't have to cook or clean. The staff helps me with anything I need. I love it here.

Anonymous

Assisted Living

Family/friend

June 2, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
1.0
Meals & Dining
2.0

Since new ownership: Don't Believe What You're Told

The facility is lovely. There has been a huge turnover of staff since new ownership so I cannot comment further on most staff. However, the facility is currently under construction and there is a lot of noise and inconvenience to the residents.

Anonymous

Assisted Living

Resident/client

May 23, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Great people very friendly

I really enjoy living here. Most people are very friendly I have many friends. I really appreciate [name removed] the new activity director. Because of her there are many activities to choose from. As the only vegetarian here I understand that I met provide protein.

Anonymous

Assisted Living

Resident/client

May 23, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

As an Independent now I am very satisfied with the care. The housekeepers are great. But, we need more helps everywhere especially at night. Also, need more help with emptying the trash every day.

Anonymous

Assisted Living

Resident/client

May 22, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Terrific place to live and enjoy.

Gail F

Assisted Living

Resident/client

May 14, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place

I really enjoy living here. I appreciate everyone here.. the food is great. People are very friendly. I have always enjoyed the food here, and the activities and new company are excellent. Gardens Care is making excellent strides to make a beautiful community

Anonymous

Assisted Living

Resident/client

May 1, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

For the most part a pleasant experience new friends

People are friendly and perusable. Always something to do it you want to be kept busy. They have a van and can take you shopping or to the doctors or other appointments you may have. They will plan days for you if busy it your thing to do.

Anonymous

Assisted Living

Resident/client

April 30, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great and affordable senior living

Fantastic facility and staff. Price is great for the area. Staff is wonderful.

Anonymous

Assisted Living

Resident/client

April 30, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Good Living

My life here at Gardens Care Scottsdale in enriched by the consistent friendship exhibited by both staff and fellow residents. The activities that are provided for us are nicely balance both in friendly and content are welcomed by many. We enjoy a clean and comfortable environment as well.

Sheila

Assisted Living

Family/friend

April 2, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Happy with Gardens.

For us the process was very smooth. The staff has been very responsive to any questions or concerns. My dad has had no complaints- he likes the staff. He was made an ambassador of his floor within weeks of his arrival and he knows everyone. We're very happy thus far.

Terri

Assisted Living

Family/friend

September 10, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly and caring staff

My dad passed away in [date removed]. The people at truewood are amazing. Everyone was cheerful and always helping without being asked. I would highly recommend them.

Anonymous

Assisted Living

Family/friend

June 24, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Would recommend

Good quality care. Communication re billing, special requests are a bit of an issue. Activities not impressive. I would recommend Truewood by Merrill Scottsdale to others looking.

Anonymous

Assisted Living

Family/friend

April 18, 2024

2.0 out of 5 stars
Verified Review

Positives and negatives

Positive: The dining room is lovely and spacious the food is good and the wait staff excellent. The facility is clean and well kept. The receptions are pleasant and friendly but a constant turnover. Housekeeping and laundry were good. Negative: Head Nurse was a revolving door and most all unpleasant and not friendly. The General Manager was unfriendly, unpleasant rude and inept. In the areas of caregivers & med technicians they are under staffed and in some cases not well trained. I felt it was a corporate environment and all about the profit.

Anonymous

Assisted Living

Resident/client

December 29, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would recommend

Having been a resident here for almost a year, Truewood by Merrill Scottsdale community and I are virtually a perfect fit. We have it all: terrific residents, competent and caring staff, tasty and wholesome food and comfortable and well-maintained accommodations. I give Truewood my highest commendation.

Erika

Assisted Living

Family/friend

November 7, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I like a nice community for seniors.

These people are extremely nice. Everything my father needs they offer. They take him to his doctors appointments and have activities to help him meet new people. He enjoys all of the meals. In fact, he goes down three times a day and meet up with his friends. Every single time we need to talk to someone at the front desk they are beyond helpful. My dad was one of those people who was absolutely against going into a assisted living place, but he really enjoys it.

Terri

Assisted Living

Family/friend

November 7, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly and Caring staff.

Everything has been great except for the activities - there could be more activities for the residents to do. The value for cost is a burden but overall I think it is fair. Based on the experience we have had so far, I would absolutely recommend this community to others.

Paul M

Assisted Living

Family/friend

August 28, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
4.0
Meals & Dining
4.0

Very satisfied with process

Very accommodating with move in process. Spent extra time getting to know my sister upon move in to assist with her needs. Very flexible and cooperative with a couple of special requests.

Anonymous

Assisted Living

Toured community

July 20, 2023

5.0 out of 5 stars
Verified Review

Tour experience

I went to visit Truewood by Merrill, Scottsdale twice, but it smelled dirty and the carpets were very dirty. They were the least expensive and the person who did the tour was very nice and did a great job. The smell just ruined the whole thing though.

Truewood by Merrill, Scottsdale

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Truewood by Merrill, Scottsdale

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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