9110 East 63rd Street, Raytown, MO 64133
Cathy
Child of resident/client
Trustwell Living of Raytown
I would rate them all a 5. We are very happy. I have been in the nursing home business for 30 years. And this is by far the best i've ever seen. Yes, I would recommend this community to other families based on the experiencce so far
Read all reviewsTrustwell Living of Raytown
Trustwell Living of Raytown
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Trustwell Living of Raytown
A Place for Mom has scored Trustwell Living of Raytown with 8.3 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Trustwell Living of Raytown has 43 reviews with an average "overall experience" of 3.8 out of 5.
Cathy
Assisted LivingFamily/friend
July 14, 2025
I would rate them all a 5. We are very happy. I have been in the nursing home business for 30 years. And this is by far the best i've ever seen. Yes, I would recommend this community to other families based on the experiencce so far
Anonymous
Assisted LivingFamily/friend
February 13, 2025
They are all very kind. There is a front room and a semi kitchen with a sink and fridge. Nice bathroom and a bedroom. We got my sister a shower chair and microwave. One tv in front room and one in her bedroom. We brought her own bed. So not sure if they provide one or not. I hope this helps.
Anonymous
Assisted LivingFamily/friend
August 15, 2024
I would recommend Trustwell.
J D
Assisted LivingJune 7, 2024
My loved one has been at Trustwell for a while and has been fairly happy. However, since they replaced the majority of the staff, things have shifted. And not all of it for the better. I have made multiple attempts to reach out but never get a response. The new nurse is never available nor does she respond when you need something. They replaced the cook and we'd hoped food would improve. It hasn't. My loved one has had toast burned on one side and some things are nearly inedible. On the positive side, the facility is well-maintained and clean. The new activities director seems to really care about residents getting out of their apartments and having quality in their lives. Hopefully things will fully improve overall.
SDY
Assisted LivingFamily/friend
May 14, 2024
I really like it. Worst part is laundry-there's no one person so sometimes it's slow getting done or clothes get mixed up. But my family is satisfied & likes it, & goes different times of day to ck. Staff is very patient--I think they must be well trained to exhibit that.
Anonymous
Assisted LivingFamily/friend
March 8, 2024
I would tell a friend, the atmosphere felt more like a home not an institution. We visited other places and they didn't seem as friendly and more sterile.
Anonymous
Assisted LivingFamily/friend
January 24, 2024
My loved one is a resident at Trustwell Living of Raytown. The staff that they have are great, but they are short staffed overall and need more staffing. The cleanliness is great!
Susan
Assisted LivingFamily/friend
December 21, 2023
I loved the personal attention we receive. All the staff are available anytime we need them. No middle man. The apartments are large. I wish they had some a barber/hairdresser that can in monthly. There have been a few days where cleaning was not as best. We did after two months see a bug but they said they called an exterminator. Activities are great.
Anonymous
Assisted LivingFamily/friend
July 7, 2023
They tried very hard to meet our needs in a difficult situation. My brother was only there for 2 1/2 weeks before he passed away. We were very pleased with the care he received while here. They seemed to really care and tried to make him comfortable. Even though they didn't know how to deal with his colostomy bag, they worked hard to learn and take care of him. Every person we worked with had a caring attitude.
SY
Assisted LivingFamily/friend
February 6, 2023
The food smells good, and the residents seem to like it. We picked this community because of the location, and it was rated the highest, out of other places that our family visited. They are very responsive, with phone calls and emails. The staff is very patient with my loved one. I would recommend other families.
anonymous
Assisted LivingFamily/friend
January 10, 2023
Trustwell Living is having quite a bit of turnover with some staffing which we understand that is like every place right now but we do see the frustration of having train and then re-train new people and having to get to know new people all the time. However the staff members are all really nice. We dealt with [name removed] who is not there anymore in the beginning and she was very helpful and thoroughly explained the process to us which we appreciated. The meals are really good. We love the birthday celebrations they have each month for the residents, we also like the nice holiday parties and dinners they put on. They were very encouraging to the families to come and enjoy the holiday parties and dinner - they sent invites over email and gave the families ample time to respond back. We would recommend this community to other families based on the experience we have had so far.
anonymous
Assisted LivingToured community
July 6, 2022
We toured with Trustwell Living of Raytown and really liked the facility and everything that we saw, it just came down to the location. Our family lives north of the river so it would have been too far of a drive for them.
Marla
Assisted LivingFamily/friend
February 18, 2022
If you can get your loved one into the community, I would recommend you move them here. In fact I have already recommended it to others for their loved ones. The food is okay; however, they are changing the food service and will have more of a selection for the residents. The community recently went through a change of staff including management. There are activities daily for the residents to choose from. Some include church services, bingo, bible study, trips, arts and crafts, and more for the residents.
Rebacca M
Assisted LivingFamily/friend
February 9, 2022
They do not have consistent staff, there are a lot of agency staff and very few regular staff members so they do not get to know the residents and vice versa. The staff used for medication management are not trained well enough. There is also no RN to make critical decisions. He did not get the care that we were contracted for. It was a not a good experience for us.
John a
Assisted LivingFamily/friend
February 25, 2021
Many years ago, when my mother first began living there, we were happy with the care our mother received. In the last 2 years or so things started going way down hill. Poor cleanliness, much of the staff seemed uncaring. We contacted corporate, the "official number" to call for complaints, on 3 occasions by 2 different people, and no one ever returned the call. There was a nurse that we had really liked, but she quit for the same reasons. She said she just could not continue to work there. Our mother began losing her memory, and suddenly one of my brothers noticed her wedding ring, gold watch, gold chains, and all "real" jewelry had turned up missing. Maintaining my anonymity until our mother is moved out.
Brenda E
Assisted LivingFamily/friend
February 24, 2021
We chose Bickford of Raytown because they said she could have her meals in her room (since she is unable to walk) at no extra charge. Every other place told us she could not do that or there was a big fee. There was some confusion about that from staff members because it is their policy to charge. That is one issue we have had is internal communication. One person says one thing and someone else says another thing and I have to end up calling the manager to get the truth. But they have been extremely friendly and always try to be very accommodating to our family.
Jana H
Assisted LivingFamily/friend
February 19, 2021
For the price, we pay it is a very good value, they are very accommodating and do a good job with the residence and the family also. They have lots of things to do also. I would definitely recommend this community to others. It's a smaller community so my loved ones get more personalized care.
Anonymous
Assisted LivingFamily/friend
May 29, 2020
I would definitely NOT recommend Bickford Senior Living at Raytown for your loved one. They have over promised and under delivered on every single issue that we have faced. They will tell you what you want to hear and then not follow through. Please do your research
?
Assisted LivingJuly 31, 2019
infested with bed bug bad
Anonymous
Assisted LivingFamily/friend
July 24, 2019
Not recommended - The admin will promise you the world until you sign on the dotted line. Then you are on your own. Aids don't care about residents and have no idea how to deal with residents with dementia. Very dated facility. And it says it has dementia care but that is non-existant. If you don't care about the above issues, I wouldn't move in until the bed bug infestation is fixed. All floors. I would look somewhere else.
Trustwell Living of Raytown
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.