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Village at Primacy Place

6015 Primacy Pkwy, Memphis, TN 38119

For more information about senior living options:
(866) 374-4058
8.8
Review score
45 reviews
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8.8
Review score
45 reviews
  • 5 star
    52%
  • 4 star
    33%
  • 3 star
    11%
  • 2 star
    4%
  • 1 star
    0%
See all reviews
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Village at Primacy Place
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Village at Primacy Place
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Anonymous

Child of resident/client

5.0 out of 5 stars

Just like home

I liked that it had a at home feel, clean, I loved the staff, they cared about my dad, made sure his diapers were changed and got his medicine and sometimes fed his meal. My brother and I were lucky they took him when we struggled to care for him ourselves.

Read all reviews

Village at Primacy Place

At Village at Primacy Place, seniors will find all the daily care and amenities they’re looking for while remaining independent. This community promotes an all-encompassing experience by providing personalized services and engaging group activities to keep residents healthy and active.

As an assisted living facility, this community provides a variety of services that enable residents to enjoy a maintenance-free lifestyle. Caregivers offer around-the-clock care that includes medication management, scheduling transportation, weekly housekeeping, assistance with daily living activities, and more. Residents also enjoy the convenience of on-site physical therapies and in-home assistance.

 

Here, seniors can utilize all the on-site amenities to make their lives easier. With a beauty salon, a wellness center, a library, and several lounge areas all on-site, this community offers several of spaces for residents to enjoy. Seniors can choose a studio, one-bedroom, or two-bedroom apartment depending which best fits their lifestyle needs. Staff provide interior and exterior maintenance, and these living options are equipped with emergency call systems so residents can quickly contact on-site caregivers. Seniors can also bring their furry friends to their new home, Village at Primacy Place.

 

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Tennessee, visit the...

Senior living options offered

  • Assisted Living


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Reviews

for Village at Primacy Place

8.8 out of 10
Review Score45 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.4
Friendliness
4.5
Care Services
4.2
Staff
4.5
Meals & Dining
4.0
Activities
4.5
Value for Cost
4.2

A Place for Mom has scored Village at Primacy Place with 8.8 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Village at Primacy Place has 45 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 45 reviews

Last Updated: 9/5/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 5, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Just like home

I liked that it had a at home feel, clean, I loved the staff, they cared about my dad, made sure his diapers were changed and got his medicine and sometimes fed his meal. My brother and I were lucky they took him when we struggled to care for him ourselves.

Helen

Assisted Living

Family/friend

August 30, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Disappointed Family Member

Unfortunately, primacy was bought by royal retreat assisted living which is also in Memphis. My aunt moved into their facility ([date removed]). My aunt got COVID (as did some of the other residents shortly afterwards). My aunt passed in July as a direct result. Primacy was ok and my aunt was getting acclimated to being in the facility. I liked the staff and they were attentive to her needs. I would not recommend Royal Retreat at all.

Anonymous

Assisted Living

Family/friend

August 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Village at Primacy Place review

Our families experience

Anonymous

Assisted Living

Family/friend

July 17, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Great atmosphere

Clean, spacious, friendly, efficient. We got more for the money charged. Helpful, friendly, caring toward families.

Anonymous

Assisted Living

Family/friend

March 1, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Staff
4.0
Meals & Dining
3.0

You could do worse.

The facility is always well kept. No funny smells and the director is outstanding. The negative side is the aids are sometimes not as helpful as they should be. For us the main reason we chose this place was for the location and cost.

Marcus W

Assisted Living

Toured community

January 2, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Toured

Very clean & neat. Staff were so nice to everyone.

Anonymous

Assisted Living

Family/friend

January 2, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

The staff employees are very friendly and helpful. My brother enjoys the food. Also, you are allowed to make changes to the menu. The facility is nice.

Sandra J

Assisted Living

Family/friend

January 2, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The staff is doing a great job taking care of all my mother's needs. She seems very happy and enjoys the activities. Excellent value.

Anonymous

Assisted Living

Family/friend

January 2, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Overall we have had a positive experience at the village. The staff are friendly and seem attentive to my grandmother. There seem to be a lot of weekly events and fun holiday celebrations.

Earnestine M

Assisted Living

Toured community

January 2, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

It has been a very pleasant experience. The director [name removed] was very friendly & knowledgeable of all questions asked. In addition [name removed] was so helpful in every way possible! Thanks

Anonymous

Assisted Living

Family/friend

November 27, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
4.0

suggestions

Primacy Place offers larger than normal rooms/apartments. For the price it's much more room and cheaper than most. The facility is clean, but the rooms are not cleaned as good as they say they do. Her rehab was great until the doctor let her enrollment lapse. The Director is excellent with communications. They could improve on more staff. I don't think it's adequately staffed. I don't think their activities are anything anymore either honestly. They are not like they were described upon previewing.

Anonymous

Assisted Living

Family/friend

October 25, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A great place for Dad.

Everyone has shown care and concern for my dad and gone the extra mile doing so. I appreciate that very much. I was impressed by your facility when I visited and that's why my is there. Everyone on your staff has been very pleasant to communicate with and has given excellent care and compassion for my dad. I would recommend your facility a 100 percent.

Anonymous

Assisted Living

Family/friend

October 17, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
2.0

Overall a nice community --Our Family's Experience

My Aunt is diabetic as are several other residents. She would prefer more meals tailored to her medical condition. The food has been her main complaint-more fresh produce and less canned goods type meals. They post a lot of pics on fb so we are able to see them being engaged with the residents. They have lots of creative activities for the residents. My aunt seems to be happy. Overall my family is pleased. Cost is always an issue because other family members have to supplement it. Aging is expensive.

Anonymous

Assisted Living

Family/friend

September 28, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Our Experience

My loved one is currently a resident at Village at Primacy Place and things have been very good for her at this facility so far. The staff is friendly and reasonably helpful. The housekeeping is okay, though the maintenance seems just so so. The move in process was not smooth. The meals look appealing. My suggestions for improvement is to have an online pay portal for rent, a field application for reporting maintenance issues, and an online activity calendar. In terms of recommending Village at Primacy Place to others, I think I would.

Robert

Assisted Living

Family/friend

September 12, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Village at Primacy Place review

We have been Very pleased with [name removed] care at the Village at Primacy Place. Michael is happy living there, (and he can be somewhat difficult to please). The most important marker for the quality of his care is that [name removed] would typically have to go to the ER, every 3-4 weeks, sometimes leading to extended ICU stays. Since living at Primacy Place, (date removed), he has not had one major event requiring him to go to the ER!! Thank you to you and the Awesome Staff for the excellent care you are giving to our brother [name removed]!!

Dan

Assisted Living

Family/friend

July 3, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

My mother loved The Village.

My mother loved The Village. It was perfect for her; the friendly staff, excellent food, and pleasant atmosphere made her time there ideal. Unfortunately, she passed away in December from complications of a GI bleed. But our memories of her time there are entirely positive. I am grateful to have found The Village for her care.

Anonymous

Assisted Living

Family/friend

May 3, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

Room for improvement

Since I'm not the one living there, my Aunt is, it's difficult to say. We've had some issues with Healthcare. She had a UTI for several weeks after telling the staff that she was not well. The in house doctor only comes twice a month. Also trouble with getting help after hours and weekends. There is always room for improvement.

TL

Assisted Living

Family/friend

October 10, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

My experience there was was a short term (30 day) stay for my Mother after hip replacement surgery. She was very well cared for there. Staff was excellent, friendly and knowledgeable. Always there quickly when called. They went the extra mile to get my Mom up and about. At first she didn't want to get out of her room but before she left she was enjoying going to dinner and the company of her dinner partners The accommodations were excellent, clean and comfortable. The grounds are well kept and enjoyable. The food was mostly good, some meals could have been better prepared. I wouldn't describe the meals as gourmet. If my Mother ever needs assisted living again, I will most definitely choose The Village at Primacy Parkway.

anonymous

Assisted Living

Family/friend

August 9, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
1.0
Activities
4.0
Staff
2.0
Meals & Dining
4.0

Wouldn't Recommend

The meal plan and dining is very good. The residents get three proper meals a day. I am currently concerned about the caretaker staff, mainly regarding keeping my loved one clean. If I approach individual caretakers, they just deny it. So I'm having to go to the director. The common spaces in the facility are fine, although they could use some new carpets or at least deep clean them, and some of the furniture is outdated. The dining room is always very clean, as are the areas where they do activities. But ultimately I would like to see better personal care provided to my loved one.

anonymous

Assisted Living

Toured community

March 25, 2022

4.0 out of 5 stars
Verified Review

Community Tour

We had a very nice tour at The Village of Primacy Place, but it was very expensive. And they also had a one-time initial fee to move in that was extremely expensive.

Village at Primacy Place

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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