5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Walnut village (nothing short of amazing)

I cannot say enough how amazing the staff is at WV. From [name removed] in sales, especially, to literally the heads of each department we met. We had a medical setback just days before moving into an apartment which required a change in living situation at the Village, and they made it seamless at a very scary and stressful time. You will not regret this community, so much to offer with the things you expect. It's the things you didn't even know to ask or consider that they also have covered. We researched over 15 communities, visited 4 and the overwhelming choice was still Walnut Village.

4.0 out of 5 stars

Cleanliness

4.0

Friendliness

5.0

Value for Cost

5.0

Staff

5.0

Met with kind and truly helpful staff. Apartments are amazing varied and lovely to chooseDo from.

So grateful that [name removed] suggested Walnut Village. Her description and detailed information truly helped me to make the decision to make the huge move out of my home, where I lived for 53 years, and enter Walnut Village.

Response from Walnut Village

August 2, 2024

Dear Tracy, I hope this message finds you well. Thank you so much for taking the time to share your thoughts about Walnut Village. We truly appreciate your kind words and your constructive feedback. We're delighted to hear that you have had a positive experience and that our community has met your expectations. Your feedback is incredibly valuable to us as we strive to provide the best possible environment and services for all our residents. If there’s anything specific you think we could improve or if you have any additional suggestions, please don’t hesitate to reach out. We’re always here to listen and enhance the Walnut Village experience for everyone. Thank you once again for your support and for being a part of our community. We look forward to continuing to serve you and making Walnut Village a wonderful place to live. Warm regards, Cara Giorgio Regional Director of Sales Walnut Village (714) 507-7003

2.0 out of 5 stars

Cleanliness

3.0

Friendliness

3.0

Value for Cost

2.0

Staff

2.0

Visiting experience

This property is a buy in or month to month. The buy in is lower in monthly fee costs, but the down payment is pretty high. The month to month is much more costly. Overall the facility was clean and maintained. Hardly noticed any staff other than some residents’ socializing in a large living area with a piano. We always check with CDSS online to make sure that everything was fine. Their website noted that there have been 10 visits from licensing since 2018 which I think it’s pretty high. I didn’t ask for the most recent licensing information, but facilities like this one are required by law to provide that information to visitors if you ask. Overall it was ok.

1.0 out of 5 stars

Wow

Pricey considering tenants are elderly and/or on fixed incomes. Sad.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

I really fell in love with Walnut Village. I loved that it was pet friendly The pools are on the properly.Everyone was very friendly. I loved the choices of rooms and pay scale

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

This community is new, up-to-date, well located, beautifully decorated and with lovely room layouts and decorating options. The costs are about the same as most of the other good retirement communities we've seen. There is more flexibility in the life options available. We liked it very much.

4.0 out of 5 stars

Cleanliness

4.0

Friendliness

4.0

Value for Cost

4.0

Nice place, new, we really liked that our parents could stay at the same apt even if their care needs increased. We also liked that it was compact, they had a lot of stuff in a small space. Expensive, though, probably over our budget. [Removed] was really nice and helpful.

3.0 out of 5 stars

Cleanliness

3.0

Friendliness

3.0

Value for Cost

3.0

Campus is nice, saw three apartments, two one bedrooms and one two bedrooms. The full kitchen is roomy, washer and dryer inside apt is a bonus. A full schedule of exercise programs and fun times were listed. Nice art studio and indoor pool. Pet friendly, they will even allow a pet door to access outside patio for you on the first level. The only negative part is that we did not like the food. The traffic is pretty congested outside the campus because it is near Disneyland. The price is a little high.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

This is more like it! they have everything on-site. The apt. is livable & comparable to what my parents are used to living in. there is so many different areas they can go to Art Studio, Library, stroll through the tranquility garden. My parents have eaten here several times & love the [removed]

4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

4.0

Value for Cost

4.0

Visited on August 19. The S...

Visited on August 19. The Sales Manager was very good. The facility was clean and nice. The restaurant was not very good and limited use, that is, monthly fee does not cover all meals.