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Windchime of Marin

1111 Sir Francis Drake Boulevard, Kentfield, CA 94904

For pricing & availability:
(866) 374-4058
8.2
Review score
15 reviews
Add review
8.2
Review score
15 reviews
  • 5 star
    39%
  • 4 star
    27%
  • 3 star
    7%
  • 2 star
    7%
  • 1 star
    20%
See all reviews
8.6
Review score
3934 reviews
97 facilities
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Windchime of Marin
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Windchime of Marin community exterior
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street view of Windchime of Marin

Anonymous

Child of resident/client

5.0 out of 5 stars

Review for Windchime of Marin

It is a Small , clean quiet facility with enough staff to care for residents. Great activity director with plenty of stimulating activities.

Read all reviews

Windchime of Marin

With a warm, familiar atmosphere, Windchime of Marin strives to offer a comforting setting to support those suffering from memory loss based on 20 years of experience in dementia care.

Windchime of Marin coordinates with field experts on dementia to implement today’s cutting-edge best practices in a mix of signature programs. Windchime of Marin’s memory care programs honor residents’ life stories, celebrate their individual personalities, connect them with the local community, and more. Throughout the day, specially trained staff are on-site to support each resident’s unique needs, with services such as medication management, daily housekeeping and laundry services, and others.

For meals, residents can enjoy freshly prepared meals from a menu that’s inspired by their favorite homestyle meals.

On campus, the community houses a number of amenities throughout, including a media room, hair salon, outdoor courtyard, and indoor common areas for chatting with friends and family.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of California, visit the California Community Care Facility Search directory.

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Senior living options offered

  • Memory Care

Windchime of Marin

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Windchime of Marin

8.2 out of 10
Review Score15 reviewsWrite a review
Overall Experience
3.6
Cleanliness
3.8
Friendliness
3.8
Care Services
3.3
Staff
3.7
Meals & Dining
4.5
Activities
3.4
Value for Cost
3.2

A Place for Mom has scored Windchime of Marin with 8.2 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Windchime of Marin has 15 reviews with an average "overall experience" of 3.6 out of 5.

Filters

1-15 of 15 reviews

Last Updated: 9/8/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Jeffrey K

Memory Care

Family/friend

September 8, 2025

4.0 out of 5 stars
Verified Review

Our family's experience

Great staff and very clean facility. Everyone raves about the great food service. Very happy with Windchime overall.

Anonymous

Memory Care

Family/friend

August 8, 2025

3.0 out of 5 stars
Verified Review

Friendly staff

What stood out the most is the staff was great but the facility wasn't kept clean.

Anonymous

Memory Care

Family/friend

August 7, 2025

5.0 out of 5 stars
Verified Review

Review for Windchime of Marin

It is a Small , clean quiet facility with enough staff to care for residents. Great activity director with plenty of stimulating activities.

DM

Memory Care

Family/friend

July 31, 2025

2.0 out of 5 stars
Verified Review

There is not enough help.

We were very dissatisfied thank you. No we would not recommend.

Anonymous

Memory Care

Family/friend

September 26, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

caring, small facility in woodsy setting.

I would rate Windchime as 5 on questions - 1-6. Can't really grade them on value for money as it is expensive but not sure what others are charging. Staff are involved, caring and friendly. Very different from a prior facility my husband was at. It is a caring, small facility in woodsy setting. For my husband a big tower block would not have worked and the outdoor patios were a big plus.

Anonymous

Memory Care

Family/friend

May 14, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Windchime of Marin review

What I like most is the staff's responsiveness to our requests and specific needs for my Mom. Each resident is cared for and loved in the way that works best for them. My mom is enjoying the activities, thanks to the new full time activity director at WindChime of Marin community.

Barbara M

Memory Care

Family/friend

June 3, 2022

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0

Terrible

I am so sorry I ever put my husband here. He went in their walking and died three weeks later. They kept me away from him for 10 days( that of course I will never get back) so he could “adjust”. On day 10, I ignored them and went. My husband is bruised and unable to walk. Laundry had not been done ( per contract) and he had a warm sweatshirt on a very hot day. His room was intolerably hot most of the time as the AC did not work. was constantly pulling all his clothes off because he was so hot. The staff, while generally kind, were pretty incompetent ( and pretty difficult to understand). I don’t think the employees have any real training as they did not seem to understand PRN and mixed up his meds on the last night of his life. Costs are supposed to be prorated on a daily basis and their outrageous community fee of $[XXXX amount removed] is supposed to be refundable on a sliding scale. Instead, I received a bill yesterday and a withdrawal from my bank account today for the next month. OUTRAGEOUS!

Anonymous

Memory Care

Family/friend

August 7, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Clean Community!!

I have no complaints of how things are going for my loved one since he made the move into this community. The staff have been very helpful and I am comfortable with the care they have provided him. He has had no problems with the meals and enjoys participating in activities with the other residents from time to time. It is a clean property and I would defiantly recommend it to anyone interested.

Anonymous

Memory Care

Toured community

January 30, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Not the right one...

The Windchime of Marin was not what we were looking for. My husband was actually the one who toured it but we decided on another community. We wanted something in another location closer to our home and fit my loved one's needs.

Mary

Memory Care

Family/friend

August 23, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Outstanding

This is the Ritz Carlton for our dad

Steve

Memory Care

Family/friend

August 23, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Angels

Made a very stressful transition easy

Anonymous

Memory Care

Toured community

February 12, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Seemed like a nice place

We toured this community when we were looking into care options for a loved one. I thought this was a very nice looking place overall, and definitely somewhere I would consider for my loved one! The staff seemed friendly, and the facility itself was well kept and clean.

Michael N.

Memory Care

September 3, 2014

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Morale Crisis

If you're considering this facility, the first thing you need to ask is how many employees have been working here for at least one year (answer: not many). Thanks to a dysfunctional management team, turnover here is very high. A few months ago, most of the caregivers walked out en masse. When Carol H. wrote her review, management panicked and pressured the staff to write bogus reviews to counter hers. (You can find them under reviews not recommended by Yelp.) Until management stops humiliating the staff, complaining about the owners and having intimate relationships with subordinates, the high turnover here is sure to continue.

Carol H.

Memory Care

Family/friend

August 27, 2014

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Let me count the way that Windchimes disappointed us.

Let me count the way that Windchimes disappointed us. Well I guess I won't but all I can say is please look beyond the lobby and the pr person as it is not what it seems. We were led to believe the residents are treated to a lovely experience including dining in the lovely dining room but on closer inspection and daily visits these dining experiences are few and far between. On the whole the caregivers, the ones on the ground floor doing the work, are quite kind and hardworking. However the management from the top down, are really rather unresponsive and callous. If I could only list all the problems we encountered, it would be quite hard to believe. I was shocked at the state I found my loved one and had to be so proactive for him that I ended up calling 911. I just cannot believe that this place, once a wonderful almost five star facility under previous management, has progressed to where it is now. I would look elsewhere when placing a dementia loved one. Perhaps if the loved one is highly functioning it wouldn't be quite as bad but someone needing that extra attention? This is not the place.

Loved One

Memory Care

Family/friend

July 1, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0

Over all they do a pretty good job.

They do a pretty good job keeping it clean, I think they could do a little better on the rooms themselves. Sometimes it can be tough getting answers. They have had a complete change of staff over the last couple of months, they have all new management. I would like to see the laundry situation improved, there are some mix ups with the laundry.

Windchime of Marin

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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